The young people who work the gas pumps at the marina are so sweet and helpful when it is time to refuel. Always excellent service and very polite young people. I would think that the marina would be a fun place to work. read more

The staff was extreme helpful, and they were patient with our girls group! We had a blast and highly recommend this business!! read more

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We had so much fun renting a pontoon boat. The employees were easy and kind. The boat was nice and ran great. The price was spendy, 200+\- an hour. read more

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Great day on Table Rock Lake. Great boat, excellent dock side service. Worth the cost for sure.

For starters...the staff working at the desk were rude and disengaged, and they acted like we were an inconvenience and a bother. The guy checking us in could not have been more annoyed if he actually tried! Our pontoon was dirty, full of mosquitoes and actually had a butter knife left in a seat from the previous renters. For what we paid for that boat it should have been at least clean! Had to make a trip back to the marina to buy a pair of sunglasses that ended up in the lake and were told that we needed a CC to buy them. I don't usually carry my purse on a jet ski so I said that our CC was on file with our reservation and with an eye roll and a sigh, we were told their system didn't work like that. Walked out empty handed. The boat barely pulled the tube. We had fun in spite of the issues but when we return to this area again, our boat rental will be with someone else. read more

Expensive but 12 years renting from them. Easy check in nice young lady working front. Nice young man explained boat and lake. rented a 150 hp pontoon but worst tube pulling weve had. 17 mph top speed wide open. No trim available. Charged for twenty gallons for two hours of running(wide open). Seamed a bit overcharged for 1/4 tank. has been going down hill last three or four years. Lots of trash all over parking lot also. Much cheaper rentals in town delivered to lake. Our last time. BEWARE. read more

They were all amazing. The young men that got us going and helped us on our return were all superb. We got stuck and needed some help when the rope from the tube got caught in the rudder, and they were so nice about it...even offered me a job, because I almost had it freed by the time they found us! The pontoon was perfect, and we had the most fun on the lake! read more

We rented a pontoon boat for a Saturday afternoon boat adventure on the lake. We didn't have a reservation but were served very quickly. The young man who helped us was knowledgeable and friendly. He explained the different pricing options and how they handle fees. When we were shown our boat, it was clean and ready for us. There were a few tears in the seats, but in general it was in good condition. We didn't receive much instruction on how to operate the boat, even after mentioning that we were not experienced. In fact, the young woman who helped us mentioned that she hates boating. We were able to figure out the controls and didn't get stranded. The restrooms on the dock were not very clean, and it would have been nice to have some hand sanitizer. read more

We have rented 4 times now from Beaver's Bend Marina with each time being about a 5 hour rental. I have to say this last time was most disappointing on the condition of the pontoon they gave us. There were plenty of other options available that say as it was mid-week and many schools were already back in session. I even asked if we could switch but they did not accommodate my request. Pontoon itself worked fine but the condition was less than desirable. Staff was friendly and thorough in explaining how to use the pontoon but not accommodating to my request for an alternate pontoon. Rates are not the cheapest in the area so will probably explore other options next time. For the prices one pays you would hope the pontoon worked well and the condition of it did not look like the photos. Disappointed this time. read more

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After reading the reviews I was a little hesitant to book a boat rental through the marina but went ahead with it due to the convenience. I could not be happier with our experience. Check in was seamless, we added a tube to the rental and had the absolute BEST time on the lake. Everyone was lovely and the boat was very new. Can't wait to come back. read more

Three families were on our trip, and we rented a Pontoon boat from this marina. The website boasts, "Come and enjoy the natural beauty of Broken Bow Lake on one of our luxurious pontoons!" but we now know why they also have state, " *Boat pictured above is not necessarily the boat you will be assigned" Take a look at my pictures and details of my experience and see if "luxury" is an accurate word! First, we boarded a pontoon that was in the worst condition I have ever experienced. Seats were dirty and cracked, and the canopy looked like it may disintegrate at any moment. Shortly after loading this mess, the deck assistant, Jaelyn, who was amaaaaazing and the highlight of this nightmare, informed us that the knee board we reserved was not available, but they did have the tube. We then walked the boat and took pictures because we had read a few negative reviews about people being charged for bogus damages. The propeller looked to be on its last leg, so we photographed that. We all were determined to make the most of it since the marina was fully booked and had no other boat to offer us. We left the no-wake area and quickly found out the boat would hardly go fast enough to pull a tuber (not that the speedometer worked either, so I cannot report the exact speed). Then, the tow rope kept falling off in the middle of the ride, which was tedious for 5 kids waiting for their turn to tube. Take a look at the picture, which shows the incorrect hook for the loop. It was not large enough to open and securely clamp around the loop. Unbelievably unsafe! Speaking of, boating regulations and decent marina practices require a Coast Guard-approved life jacket for every passenger. We were short one; one had no foam left in the vest, and most others were size XL for our party of 5 children and 6 adults! Just when we thought it could not get any worse, we stopped the engine to swim, and. . .you guessed it; the boat would not start; we waited and tried for almost 20 minutes before calling the marina; they were very rude and said, "Ok, we'll send out a rescue." No apology. Before the rescue got there, we got the boat to start, and the kids really wanted to salvage the day since there were no replacement boats. We continued to stop and replace the tow rope throughout the day, but the engine did at least stay running. The steering, at times, was unresponsive. The scariest time was when circling back for a rider who had fallen off, and we almost steered into them because the steering would not respond! Upon our return, we shared all our concerns with the man at the dock; he showed absolutely no interest! My husband asked him to check the battery because the battery light had begun to come on, and then the guy said, "Oh, yeah. . .these cables are barely connected; I'm so sorry." Whaaaaaaat???!!!!! Now, you may think this was the end of their incompetence, but oh no. . .after getting off the boat, we were all so hot, tired, and done with the experience we scrambled out of there while one adult stayed, signed the bill and left. When we got to looking at it, we were charged over $900 for 4 hours of a shotty pontoon, a tube, and gas. One thing for which we are very grateful is that when we returned to the marina the next day to get our charges adjusted, we had no problem! (I cannot believe it based on other reviews regarding charges). The people helping us that day were efficient and took care of us. I'll be contacting the Oklahoma Boating Authority about the safety issues, but in the meantime. . .beware. Another posted review stated you can rent a boat from many places in the area, and they will drop it in the lake for you!!! Check out that for sure! read more

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Decided to rent a ski boat for a couple hours during our trip to Broken Bow. We had a great time tubing and cruising the lake. We had a great experience renting from Beaver Bend Marina! Staff was nice and helpful. We will rent again from here on future vacations! read more

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We had booked the 10 seater and on the day of the rental, 2 members of our party were ill. Kelly kindly refunded me the amount I paid less a $25 booking fee. How kind of her. Will definitely consider renting from Beavers Bend Marina in the future. read more

We had a great time on the lake wakeboarding and tubing on the wakeboard boat we rented from Beavers Bend Marina. Why the 3 star rating? Because that's the current level I think they are striving for in terms of service and quality. The lady that checked us in was nice and explained everything well. The boat we rented initially did not start but they "fixed" it quickly. Gas was supposed to be full...was only 3/4. Wakeboard and tube were in good shape. Seats in the boat were ripped up and the MPH gauge did not work. Radio did not work at all. After we left the marina and were on the lake we realized there was only 2 XL adult life jackets. We had 2 adults and 4 kids ages 13-16. We had to return to the marina to get proper life jackets which was a waste of 30 minutes. Once we got out on the lake we had an incredible time and the boat was functional. The staff was nice, but clearly need proper training. Advice to MGMT: Provide training on the following: Inspect and test all boats and engines prior to rental, properly fit all renters for life jackets, provide brief operational instruction of boat to primary driver, ensure gas tank is 100% full, encourage renter to take pictures of boat and propeller to mitigate any arguments around damages, provide staff a checklist to of these items to complete prior to rental launch. With these small improvements I'm confident this could be a 5-star rated marina. Future potential renters: I would recommend this Marina as it's the only one on the lake...would just advise you follow the above suggestions on your own (if they don't) and you'll have a great time. read more

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No amount of cleaning was done and in light of COVID, we had hoped that a higher level of care would be taken to protect their customers. There were peanuts all over the bottom of our boat, the seats were all dirt ridden and cracked. We requested to change boats after seeing the condition of the boat we were assigned. The girl that was intended to help us get set up was not friendly or apologetic that our boat was not ready to go. I do not recommend using them. read more

Beaver's Bend Marina - Boating Near Me - Broken Bow, Oklahoma

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Fun time on the lake. Everything ran smoothly and boat was in good condition. Staff was nice, especially courteous to help our elderly family member who used a walker on and off the boat. The radio was hit or miss, but I'll chalk it up to limited service on the water! Had a phone and blue tooth speaker, so we still got our jam on. Got turned around on the lake, called ahead to tell them we would be running a little behind- no problem. I live in a place where the marinas do not rent out water craft, so I have nothing to compare rates to. Beats a boat payment + insurance + maintenance. Made memories and had a wonderful time. Thank you, BBM! read more

My group rented a pontoon boat this past weekend which was in good condition and offered plenty of room. Problem was, after we turned off the boat in the middle of the lake, when we went to turn it back on the key broke off in the ignition. Not a fun experience, and navigating the phone menu trying to get ahold of someone only added to the anxiety, but once we reached the marina they had us send our location and someone was out in 30 minutes with pliers and two spare keys. We were on our way with a free extra 30 minutes! Great time, don't recommend getting stranded on a lake, but it all ended well. read more

We rented a pontoon boat which appeared to be brand new. But, the radio and or Bluetooth would not power on. We then told the staff and we're told " sorry, but in the terms and conditions it states the radio might not work. The staff was friendly, service was fine, and the only other issue was the horn didn't work either. $700 for 3 hours + gas I would hope to have some sort of audio that works and a better response from stated above. read more

Best time today on the lake! Staff at Beaver's Bend Marina were very friendly and had fantastic customer service! We rented a pontoon boat and jet ski for 3 hours. Our jet ski broke down after 20 minutes and they immediately came out and picked it up and refunded the cost. As hard as customers are on these things, you have to expect this might happen. We appreciate their customer service around this issue! We enjoyed our time so much that we are renting again! Thank you!! read more

We rented a pontoon boat on Aug 6. Everything was great. Pontoon ran nicely, the check in process was thorough and quite simple. The checkout process was quick and easy. We would rent again from them, without question. read more

Terrible customer service and product/boats. We had a reservation for a 12 person pontoon boat. When we were walked to our boat we passed 8 identical sized boats that were In Great shape and were owned by the marin(painted on the side) however, they were "reserved" even though there is no way to reserve specific boats only sizes. Once we were at our boat we received a half crushed in pontoon boat with every seat torn to pieces to the point where black water bubbles out of the seat while still walking around assessing damage with the cust rep. When we asked for a different boat of the same size we were told this was the only one available when though there were multiple boats clean and ready to go. After getting on the lake and finding the perfect cove to stop and take a swim we realized the boat didn't even have an anchor. What an absolute waste of money. Horrible boats and unwillingness to help customer service. read more

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We rented a pontoon boat two days in a row. The crew was very friendly and answered all of our questions. Boats were clean and in good shape. read more

Beware of hidden fees! I understood that the boat would cost $250 for 2 and half hours and $25 for a tube and ended up being charged around $500. They also took and $800 deposit and I had to call to get them to finally put it back on my card five days later... they tried to say that at first I supposed to go through my bank for that and when I told them I just spoke to the bank and they have a pending transaction still they said I was supposed to come back in after the boat and have them put the deposit back on my card. I actually went in after we were done and bought a shirt and even asked again if my refund would be put back on my card and they said it would within 48 hrs depending on my bank?? Seems a little fishy to me, and I didn't even go fishing cuz that prolly would cost me another $200 read more

Check-in was okay as there were no customers there yet. But when we got to the boat, things started to go downhill. The pontoon boat was filthy and had food stuck to the floor, empty water and beer cans under each seat... even found 3 warm un-opened beers under one seat. No cleaning had been done at all and we were the first people to use the boat that day. The seats themselves were worn out and just generally run down. The speedometer didn't work and the boat seemed super slow. The 115 HP motor just couldn't seem to get us moving very fast. Slow speed tubing was fun, but we sure missed the opportunity for higher speed fun. The worst part was after we came back to the marina to drop off the boat, the people who worked there couldn't tell us what to do. They filled the boat with gas, but when we went inside to wrap up the payment and deposit refund, no one was there to check us in. There were 2 people at the front desk checking in new customers, but despite asking them what we should do and several other people, no one seemed to have an answer. One of the people (purple haired girl) actually gave attitude after I waited patiently for a break between customers to ask her what the process was. After waiting for 10 minutes and finally asking a few more people, we were told to go into the same line for new customers -- this line had easily 20 people in it and would have been a 30 - 60 min wait based on what others were telling me. We went into the line anyway absolutely disgusted by the complete lack of customer service. I guess by that time, they had my $800 so they had no reason to take care of me and returning a portion of it. After waiting in the main line for about another 10 minutes, someone new came out of a back room and started calling out names of people who had dropped off boats to process the refunds and I was able to skip any additional waiting in the new customer line. My biggest complaint is that no one who worked there could tell us what the process was ... don't they do this literally every single day???? As a result, we wasted way more of our time than we should have and the attitude given to us and others in a similar situation (no one who wanted to return their boat was helped for quite a while) is ridiculous. I'll be looking into other options the next time we are in the area. Never renting with them again. Worst Marina experience I've ever had and that is saying something. read more

Ridiculously overpriced!!! They charge you for a $24 "environmental fee" and a $25 cleaning fee that will come out of your deposit. If you are okay with spending $450 for a 2-hour ride then go for it but beware of the hidden fees. read more

Worst experience ever. When we wanted to rent the boat, they just mentioned there is a minor damage (I am not a boat expert, so I do not know what is minor or major damage) on the propeller. We had a smooth ride, just a usual ride on the lake. However, after returning the boat, they said now there is a major damage on the propeller!!! And they charged 300$ for that. I will NOT RECOMMEND this place because they are shady, but if you do make sure the propeller is new without any dents, because THEY WILL CHARGE 300$ OR MORE. read more

THEY WILL RIP OFF YOUR MONEY FOR THE DAMAGE YOU HAVE NOT MADE just because they have your credit card and they can. At the beginning they told us that the boat has already minor damages and once we returned it, they said that the damages are worse now and charged us 300$. We just rode or boat for two hours without hitting it anywhere and making any damage. Read the rest of the reviews and you'll know we were not the only one that fell into their scam. Avoid them at all cost. read more

Totally bad. I booked this boat for a special event for my friend and it was ruined. First of all we did not like the boat and requested them if they could give another boat. They not only refused but also told us its take or leave it Which ruined all our mood witj that answer. Also to what ever questions we asked they said they don't know. So I think they require more training. You don't book something in prior to just leave. (.Boat 36) read more

Shout out to Houston the marina mechanic. Real helpful, always takes care of me and returns phone calls.

They are the only marina on the lake and they know it. Wanted to rent a slip but all they had was a dockside. $69 per night and you get to tie your boat to a rail fence. You have to crawl over to get in and out of your boat. No cleats, no rub rail, no openings to get in and out. Worst marina I've ever been to. They only have a few parking spots for trailers, but let cars park there so you get to hike to the overflow parking. They don't take good care of there parking lot. Ruined my tire with a lag screw I picked up there. I should have just launched from another ramp each day. Stay away. read more

Rented a pontoon boat. Had a great time. My only complaint is that I was a walk-in customer. I did not reserve ahead of time. But they still charged a reservation fee of $21. That just really rubbed me the wrong way. I even asked...why a reservation fee? I'm here. And I'm going out on the lake right now. And she just kind of blew it off. It ruined an otherwise pleasant experience. read more

We booked our Pontoon boat rental and were told that our reservation was for 4 hours. From 11am until 3pm. We paid $800 but a hold was put on our card for $1200. That was all fine and good until we rushed to get back to the marina by 3:00 and when we looked at our receipt and our rental return time was listed at 4pm for a total of 5 hours. We paid for an extra hour but we're never told about the time extension and they refused to refund the charge for the extra hour. read more

We come up every year from Houston with boat in tow for some time in Broken Bow. I usually fuel at the shell prior to Marina Road. This year I fueled at the marina. About $200.00. Ran the boat the next day and engine extremely hard to start, thank Good was I'm slightly mechanically inclines or boat would have been parked the whole trip. Ran most of gas-all day task-out, not shutting motor down. Running all morning to see mechanic and a New fuel filter, drained gas and had water in it. Long story-gas was from bottom of their tank-tanker fueled their tank two days later. Mechanic at lake stated never get gas at marina. My boat is in shop and not only water, but quite a bit of ethanol. I spoke with manager/Kid at Marina. He stated wasn't their gas & nothing they could do. I drained the filter into a jar and saw the water-I hadn't had any problems prior to this. We had also rented a slip, which they need spider control bad-for over $220.00. Not one to try to get freebies, but a night or two off slip might e been a good gesture without admitting their gas is bad. Won't be fueling here again. read more

Absolutly worst experience. We rent a boat and then they charged us 300$ extra for nothing for the damage we have not made!! Unbelievable!!! I don't recommend this place read more

We rented a pontoon in early June, I've rented many boats before. Check in and check out were very easy. Booked online, no surprise costs/fees at check out. One of the quickest check ins we've had when renting a boat. Desk staff and guys checking us onto boat and off were all great. Boat in very good condition. We will be back. read more

STAY AWAY FROM THIS PLACE. They charged us $300 extra for a damage that we have not made. We used the boat for just 2 hours and we had a smooth ride without hitting the boat. At the checkout, they charged us $300 for a new prop. Unbelievable! It seems like this is their regular tactic to rip off their customers, especially if they sense that you are not from this area. If you don't believe me read the other reviews. read more

This is the only Marina on the the lake. We usually rent a pontoon boat and a jet ski Drive out to the middle of the lake, shut down the engine and take turns riding the jet ski. We picked up the boat and jet ski and within an hour the jet ski started to malfunction. I called the marina and 25 minutes later a teenager showed up and towed the jet ski back to the dock. When I returned to the dock with my family They informed me that I would be charged $250 for damages to the jet ski, because they found rocks in the intake of the jet ski. They didn't give hoot that we had just picked it up and went directly to the center of the lake nowhere near the shoreline. This is a total rip off! Buyer beware! Make them show you the intake is clear before you take possession of the jet ski or this can happen to you! read more

Absolutely loved it! I have never gone on a boat or tubing or swam in a lake before so this was definetly a new experience! When we got there, the bathrooms were really clean! And they arent indoor either, theyre like fancy porta potties haha! The lake water was gorgeous, I could see my legs through the water it was so clear! The Marina was run by some friendly teens and they were so helpful and playful too! They werent rude and they knew how to do their job! Our boat was a clean pontoon built for 9, but my family of 4 enjoyed having the large space. We payed about $25 for a preattached water tube to go tubing on. The water wasnt crowded so we had no problem going fast or just hanging out in the water with the boat turned off. The boats came with life vests perfect so everyone could have one. All in all it cost about $300 for 2 hours on a 9 seated pontoon with a floatie and paying for the gas we used. Everyone was so friendly it felt like family! Definetly a must do!! read more

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A great experience both times!!!! The staff was super friendly and helpful- we had our 95 year grandma in a wheelchair and the young man got a ramp and helped us get my grandma on/off the pontoon. We had a blast and the water is always excellent, boating was good and reasonable prices... Couldn't have been happier with the lake and activities, tubing was an awesome experience. My family had a super time and will be returning again. read more

Yelp, you seriously need to implement negative stars. "You don't want to see me when I am mad", "You sure you'll understand what I have to say?", "we don't want to do business with people like you". Those were actual things said to us by the managers/owners of this place. It all started when we complained about the radio in our pontoon not working, the horn not working and the safety whistle missing. We asked the attendant to give us another boat and she literally said "that would not be fair to other customers". Really? This incident escalated unnecessarily, and while it is true that a couple of us were frustrated and vocal, the manager proceeded to void our reservation and asked us to leave before I had a chance to calm everyone down. I am never coming back to this place. The kids were disappointed, but we are using this experience to teach them how to deal with horrible people. While I could speculate that the fact we were speaking Spanish when we arrived is what prompted the attitude towards us and the complicit smirks the attendant was exchanging with the owner, I am not going to do that. This is simply a case of a rookie, entitled employee, a clueless manager and the dangers of a monopoly in a tourist destination. My advice to this business: learn how to treat customers, how to address their requests and how to accept the fact that an international clientele does exist. I predict there is a viral PR nightmare ahead of you if you don't change. FAIL! read more