I mistakenly sent an e-transfer to a Beck Taxi employee, Ashley (Ace) Ortuste, instead of my disabled, widowed mother, who relies on my support and Beck Taxi's Wheel-Trans services. After realizing the error, I contacted both the recipient and management, hoping the funds would be returned. Despite multiple attempts and my bank confirming the transfer could only be reversed with the recipient's cooperation, I was unable to resolve the issue and was eventually blocked. I acknowledge that the mistake was mine, but I had hoped for honesty, integrity, and compassion in resolving an accidental transfer that had a real impact on my family. This experience left me disappointed and concerned about the professionalism I encountered. I hope Beck Taxi encourages its employees to handle situations like this with empathy and integrity. read more

This would be no stars, but we are being forced to add one. The worst. Cabs are old and decrepit. Drivers give a scenic tour of Toronto in order to run up the meter, and if you get one that manages to avoid ongoing red lights - they slow down in order to get them - good for you. These cab owners rent their cabs out to others, not legal, the owner of the cab, whose name should be displayed, is supposed to be the one driving. These cabs are going 24 hours a day / 7 days a week. Shocks absorbers are gone. They are the worst cab company in any country we have ever lived in. Avoid like the plague, go anywhere except to Beck. read more

never again, they were a No Show on a prebooked trip to wedding reception in Toronto June 6 2026 in Toronto

They arrived in minutes. only took minutes to get where i was going' The disptcher very kind,asking if i was goig to of from hoptta lif iwere taking my walker the niceties were appreciated..pricing very goodthat is why I continue to use them they know the city and dont pad the ride going the long to my destinaion. conversation i dont need read more

In summary, pre-booking is USELESS. Today, my Dad was discharged from rehab. I used the Beck Taxi app to prebook a wheelchair accessible van to pick us up at 9:30am. I thought the way pre-booking works is that Beck Taxi will find a wheelchair accessible van IN ADVANCE and be there at 9:30am. SURPRISE! NO, THAT'S NOT HOW IT WORKS! They'll call to see if there's one available starting at 9:30am pick-up time. I talked to their representatives over the phone 3 times and there's still no resolution that I had to cancel. The last representative I spoke to even blamed me for not booking via the operator when I mentioned that there's no point in pre-booking. Yes, pre-booking is pretty much useless. read more

Like others who were foolish enough to assume a booking with a confirmation meant a cab would be arriving at the agreed-to time and date, a booking means nothing. In our case, my wife and I were waiting at 7:15 am for our cab en route for an appointment at Mt. Sinai hospital; it was snowing, and as the clock ticked passed the scheduled time I called, wondering if bad weather had slowed him down. The dispatcher could not have been more rude or dismissive. "No cabs!" She said if there was anyone to blame it was the city for not clearing the roads faster! Look, I get that bad weather can mess up the best laid plans. But creating an online booking service to encourage people to book online and to issue confirmations is a form of deceit if all you mean is, If a driver is available at that time we'll send him over. And in this day and age, why couldn't Beck have issued a blanket text message to the effect that heavy snow had essentially shut the service down? At least the customer might not be left hanging. Clearly, Beck couldn't care less about the customer. read more

I had booked a wheelchair accessible cab for a relative staying at Toronto General. The cab arrived on time but the driver had wanted an extra $10 for extra items on top of the wheelchair that I was carrying. I immediately called Beck's dispatch operator to ask if there was an additional charge. I explained to her. I could easily put the extra items in a shopping bag and hold it on my lap. I put the call on speakerphone so the driver could hear the entire conversation. He grumbled and complained that he wouldn't take another order from my address again. I was going to ride up in the front seat but it was messy with garbage on the seat. He didn't bother to secure the wheelchair inside the cab like most drivers. I will definitely think twice about booking from Beck or getting the same driver again. read more

So this cab driver car # 1093 in north york smashed into the back of my parked car then lied to the reporting collision centre saying I backed into him. Good thing there was witnesses. Avoid this guy he backed up without even looking behind him. Could of been a person or child walking there instead read more

Tonight in major hour long downpour with extreme lightning and thunder, Uber rates from downtown to my hotel in Brampton went from $49 to $135 surge pricing. After walking in a complete downpour to the subway which closed early at 11 PM, I found an honorable taxi driver that stopped in the driving rain who said he would take me for $80. He found the quickest route possible and I was able to get in my hotel room and DRY OFF in no time! He also was a very SAFE and cautious driver driving in bad weather conditions but leaving enough car lengths to the vehicles in front of him. Professional Service tonight that was MUCH MORE superior then Uber. read more

Waaaay tooo expensive. A ride from union station (downtown) to Long branch , i.e some 15-16 km, $62.00 read more

Only 1 Star is given because Agents on the phone are good (Joanne) Beck has drivers who will run with your shit if lost. read more

Forget uber! Beck Taxi is easy to use, less expensive & FAST! On my first business trip from the US, I used their service several times, ordering a ride from my phone that always showed up sooner than quoted. Set up my return trip to the airport for 5:20am & the driver was early, so no stressing about waiting to make my flight. This experience made my trip smooth & easy! read more

Saturday, September 1. 6pm driverAli. from 6093 Yonge Street to HMart 9737 Yonge Street Richmond Hill. Polite, intelligent and knowledge about our city. Objective open conversation about everything from businesses that closed 20 years ago to Calculus, Adult Education and living in other countries. he knew HMart is between Harding and Weldrick pleasant ride and conversation. Thank you Ali read more

I hailed a taxi Saturday night downtown Toronto to get home. On arrival, I asked to pay with my credit card. The driver told me he only took debit, which I agreed to. Red flag I should have caught. He swiped my card, said the swipe didn't work, then passed me the machine for me to proceed card chip in. I punched my code and paid for my taxi. Since then, $2000.00 has been stolen from my bank account for purchases at Mac's and Circle K, a withdrawal, and a transfer from my credit card to my bank account. The driver was friendly and we talked during the ride. I was not expecting this. The driver also gave me someone else's card. I noticed all of this the following day when doing online banking. I called Beck and was transferred to a voicemail with no greeting message. I should have known better. Be mindful and careful when hailing taxis. read more

Prompt and courteous drivers, clean cars always. Driver willing to engage in conversation if that's my preference or just let me contemplate my day in silence if I rather. My preference of Toronto, Mimico cabs. read more

This taxi picked me up from the CN Tower and drove me to St. Lawrence Market. The driver, Ahmed was really nice and knew a lot about Toronto. He told me to go to St. Lawrence Market go get a bite to eat, which I did. I ended up really enjoying myself there! The taxi fare was really not that bad and the ride was fairly quick. It was also nice that they had a credit card machine, which I could pay with! For the most part, the car was nice as it had all of its seat belts and it did not smell bad. My only concern, was that there was a Starbucks cup in the side cup-holder. Altogether, this is the best taxi company that I used while in Toronto! read more

Beck Taxi - Taxis Near Me - Toronto, Ontario

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Credit when earned! We called within hours of our needing a wheelchair accessible van. They were able to provide one to bring our elderly mother to and from her 106th birthday party. They were very efficient-and the people who took the call were very kind and helpful. We are all impressed and will use Beck Taxi again. read more

I suggest you never take a Beck Taxi ever! Cab #2444 completely scammed me out of $80 and Beck has useless customer service and they were unwilling to help bc the driver lied to them when he was approached about what he did. I tried emailing them, tried posting it on social media to no avail. Do yourself a favour and just take an Uber read more

Most importantly, I was given tthe choice of NOT listening to robot. The other company had an automated voice that kept guessing wrong as to the address, even though I repeated it loud and clear. read more

One of the worst I have ever been in. The cabs are dirty, not road worthy, can't find an Ambassador cab anymore, cabs are very difficult to get in and out of, so much for government regulation, seems to no longer exist. Actually it appears according to reviews we do not have a decent taxi service in Toronto. Welcome Uber and Lyft, I hope, and to all those still driving their own cars,don't blame you. D. Grace Toronto,ON read more

Generally they deliver you okay, but the real problem is the condition of the cars (bad shocks jerkey driving) , slowing down for no reason Maybe trying to get a red light to stretch out ride... read more

Absolutely appalled at the service we got today. Our dog Jax was suffering an emergency. We had to get him to the pet hospital ten minutes up the street from us immediately. Our Beck Taxi driver arrived and even though our medium sized dog was in distress, he refused to take us and just drove away. He never explained why. He didn't order us another taxi either. I called your dispatch to order another cab and they blamed us for the problem saying we should have indicated we had a pet even though there is no such option on your app. Let me repeat this... While we were experiencing a family crisis, a family emergency that your driver drove away from she blamed us for the problem. The next driver came and took us no problem. He couldn't understand why the driver wouldn't take us when it was an emergency. He apologized and wished us well. He also told us your drivers have the option of not transporting pets. That doesn't make you a very pet friendly company especially when it comes to small or medium sized animals. It was lucky we got our dog to the hospital when we did. read more

Beck's office staff and dispatchers need to get their act together. I ordered my taxi (a van) new years eve morning to take my family to church. I ordered a van because there was a baby under 1 and small children. I know the hassles of getting a cab to and from on new years eve that's why I ordered ahead of time. The drop off to church was fine. Just imagine being left stranded at 12:30am by Beck Taxi after they had already confirmed (twice)my pick up at 12:15 am. So many different b.s excuses. Whomever you booked with should have told you you can't pre book cabs, B.S! We can't find anything booked under your name and number for that time, B.S! You found it perfectly fine when we were to be dropped off at church. Even confirmed the pick up from church again then. We do not have any vans available. I was told if my family of small children and I want to get home they can send 2 cabs. So, a...I'll have to pay double the fare, b...I'll have to put lil kids in a cab with a stranger. Make that make sense?!!! I've been faithful to Beck for many years until I got my car. Their services were excellent in the past. I was shocked and disappointed on how drastically horrible their service has declined. Is it a new owner? Thank goodness for Uber, my family and I made it home safely (in one vehicle, paying one fare). 2024 it's hello Uber, goodbye Beck taxi. I'm leaving all my thrash in 2023 read more

Snow Storm brings out the good and worst in us at times, take for example this taxi. He was in the front of Costco, where, understandably, was waiting for a customer. But when you're urged by a Costco representative to proceed because no one is still getting in your vehicle then it's common courtesy to move on. When reiterated to do so again this time by me, a woman, the taxi driver responded with a vulgar name and proceeded to throw insult. This sorry excuse of a human being's action speaks a lot about his character, an individual with no decorum and etiquette. His representation of a reputable company leaves a lot to be desired. read more

Beck Taxi - A vulgar and ill- mannered Taxi Driver on loose at Costco parking. - Taxis Near Me - Toronto, Ontario

So riding past the Food Basics at Sheppard and Victoria Park I noticed a kid maybe 12-14 years old feeding pigeons. Nice memory as we fed them in Paris too. Anyway a 30s male starts going towards him yelling so I thought I would pull off and intervene if things needed. As I rode up, parked and got off my bike a Beck's Taxi van driver got out of his van and put himself between the boy and the Dick yelling at the boy (his humble soft spoken nature, ESL limitation did not entice the guy to back off). So when I approached and backed the driver the young guy with the black painted nails realised it maybe time to walk off. Unfortunately the kid did get scared and ran away hopping into a car with his family. Anyway, just because of their drivers putting himself in harms way to protect a "child" I will use them if I ever need to book a cab. (White van, either the 6th, 11th or 15th of August, noonish, driver maybe 40s, crowning hair line) Just a real good honorable man in my opinion. Sorry no photos read more

Another unpleasant encounter with this cab company. I was crossing the intersection with my pup in Riverdale at around 830 pm. It was one day after snow storm, all the street corners had snowbanks up to the ying yang, this cab stopped at the stop sign for a second, did not wait for me to complete my cross, and went through the intersection. The driver even had the guts to roll down his passsenger window to said something like, why did I walk so slow. The street was slippery man and it was in a residential area! The license plate was Cxxx682 (incomplete). This driver is needed to be taken off the road immediately. Beck should better train its drivers! Minus 6 stars! read more

This cab company is unethical. I had been a loyal customer for years - often calling in to praise exceptional drivers/service. NOT ANY MORE. Their customer service staff is RUDE, CONDESCENDING and SOCIOPATHIC. They left me standing out in the cold while waiting for 3 cab drivers. I am physically impaired and had let that be known upfront when I called in. I had asked that they wait patiently while I descended three flights of stairs - they did not. Apparently, their dispatcher insisted that they leave while I carefully made my way down the stairs. They claimed they had sent 5 drivers - THAT IS AN OUTRIGHT LIE. They claimed that I don't think their cabbies are good enough for me - WELL NOT ANYMORE. AGAIN, RUDE, CONDESCENDING AND SOCIOPATHIC. I can't imagine what it would be like to work for this company. NEVER - EVER - CALL THIS CAB COMPANY! read more

worst service ever. the driver came and wanted to take other clients and this is the 3rd time it's happening to me with beck. I had to yell at him to come back and when he came, refuse to pick me up. I called the company and the agent yelled at me and hung up. What a crappy service!!! read more

If I could give this company a negative a million I would. And I'm from here. Visitors please use Uber or Lyft. Signed. 50 year old Torontonian. Shiiiiiet. read more

NO. NEVER. SCREW THIS. I CAN'T. I don't support taxis (have you seen that horrendous youtube video when a taxi driver literally jumped onto an uber during the 2016 protest?!?). I highkey can't deal with the crazy green and orange cabs flying around toronto. When I drive downtown, they always find a way to sneak into my lane, regardless of how close they've come to scraping my car. When I'm walking downtown, there are so many times when I'm almost run over because they're running a yellow or too impatient to stop before they turn right on a red. Sooo much no. Today was the worst snow storm of toronto all season.. I had to get somewhere at 5:30pm and I finish work at 5:30.. and the storm hit. It was already ROUGH in my mind. Uber was surged, I peeked out the window to see people and cars slipping everywhere. Ugh. My boss recommended I take beck taxi because it's not surged and you can order one to show up anytime. My office is right across eaton's so I was terrified for the driver too, in the storm. I'd say I called my taxi, but I couldn't - it's one line and it's BUSY .. it just gives you the beeps, not even a hold message..... I ordered the cab online and it's so shitty.. couldn't track the cab, no service updates.. all it said was "we'll call you if there's a problem" and I ordered it to arrive at 5:20pm. At 5:26pm, I'm still sitting at my desk, bundled up.. trying to track down my taxi but no luck with the phone or website. I ended up ordering an uber at 5:28pm and it came at 5:30pm exactly. Beck didn't follow up with me until 6:15pm-ish. What... So done. Never again. read more

I am disabled , I use A walker & have knee brace for osteoarthritis . For both knees & spine . The last 3 times I was questioned why I called for A disabled cab, Today the driver said to me I can just get A reg cab, & stop using the disabled van for cargo use. preferring to my walker & my grocery's . I told him I am disabled, He said I wasn't disabled enough. Umm how much more I need to be? After 20 years of using them today is my last day. read more

Hard to put 2 stars 1/2=50% for this company...had a few nice experiences with courteous & helpful drivers: when I need their services to bring my 94 years old dad..he needs help to seat,getting up ....sadly quite a few encounters with lazy drivers not Lifting their little finger to help me and even rushing me as I help my dad out from the taxi..1 X it was freezing and the driver didn't wait at the agreed location...slammed the door...and stayed at his spot while I was trying to get a 2nd driver who didn't help much either.. I think I'll download &use Uber from now on read more

Dirty taxi needs cleaning badly. Right side mirror broken and held together by alum. foil. Never will I use it again. Oh the ride was not smooth..it must of been in a collision at one or more time. read more

Worst taxi company in town. Their drivers are rude and constantly park on the city's bike lanes to load and unload customers. There are so many accidents because of this sort of behaviour. As much as I disapprove of uber's business model, I hope they grow just enough to that Beck Taxi goes bankrupt, together with the entire taxi mafia in Toronto. read more

Beck Taxi - Photo shows a Beck Taxi driver blocking a bike lane on College Street. A lot of people die because of this kind of behaviour. - Taxis Near Me - Toronto, Ontario

Another missed flight.... thanks a lot. Called three times, each time told 5-10. On the 3rd call was told he "doesn't know what's going on"!?!?! With Uber in market, was hoping the cab game would've stepped up. After 8 years travelling, at least three trips to the airport per month, I'm done with Beck. (Beck, if you're reading this... I just drove myself, and had to valet park.... this will likely cost me $175. If you'd like to make this right, please tell me who your biggest competitor is SO I CAN USE THEM EXCLUSIVELY!!!!) read more

What a pleasant surprise. Super fast, friendly and efficient service. I have to say I was a lil apprehensive because of the low rating and bad reviews but I'm really glad I took a chance. I ended up using them to go both directions and did not wait more than 4 minutes to be picked up each time. Both drivers were friendly and took my lead with directions no problem. Very happy and will use them again for sure. read more

If I could give -5 stars I would . A Beck taxi driver just almost caused a major accident, swerved into my lane on the 427S. I honked my horn...you would think he would realize his mistake, adjust and travel back into his lane. Noooooo, instead he still proceeds to cross into my lane, even with my horn blaring. I had to end up moving over to the right lane and thankfully there were no cars or trucks within close proximity. I have his license plate and cab number and will be lodging a formal complaint. It's F@ck*** IDIOTS like this one that gives Beck taxi the reputation it has so rightfully earned! read more

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***DISCLAIMER: THIS REVIEW IS ONLY FOR THEIR iPHONE APPLICATION*** When my boyfriend first told me about this application - which allows you to order a taxi for a specific time - I thought it was pretty cool. How convenient! We went downstairs to wait for the cab a couple of minutes early, and it allows you to see that the cab is en route. (Also allows you to cancel, which in our case we did) We ordered it for 7:10pm as we had reservations for 7:30pm. We waited...and waited...we even got a phone call at 7:15pm, and while I wasn't a party to the conversation, I heard my boyfriend tell the taxi driver that we were waiting downstairs. By 7:25pm I said screw it, as we had seen taxi after taxi going by on a nearby street. It would mean we'd have to walk in the rain a bit, but at least we'd get a taxi! I would never use this app again. If I had a more important appointment or flight to catch or something, I would be a lot more angry that my cab isn't on time. Doesn't really seem like there's a point to an iPhone app that doesn't do what it's supposed to. read more

I was stuck as I travel by ambulance and there was an EMS emergency, so I chanced on Beck's number and not only can they accommodate wheelchairs, but they can accommodate ones that are semi-reclined, with elevated leg rests -- and for no extra cost (except a good tip)! They have 2 sizes of wheelchair taxis so be sure to ask for the one with the most room when calling in if that's what you need. I received the wrong one on the trip home, which caused a 20-min delay as they had o find a new one, and the driver stopped the taxi on the Bayview Extension because he said I was "breaking the door". Ya, I'm 90 lbs, I aint breaking anything. This "checking" added time and cost to the trip. Otherwise, excellent service. read more

Why does it feel like every driver treats you like you don't know directions. Not my first cab ride. They are desperate.