We found exactly what we needed for our bathroom. Laura was great! Beautiful showroom.read more

So we walked in to just look at samples as we are from Massachusetts. A lovely woman named…read moreMackenzie offered to help us and we mentioned that we were not from Minnesota and were not planning to buy but only look. Not only did Mackenzie help us look at multiple sample and options but she gave us great ideas and also a couple free samples. What exceptional customer service! The store had tons to choose from and if I was located in Minnesota I'd be very comfortable working with Mackenzie! Thanks again.

Overall, my experience at Floor & Decor was good…read more They have an expansive selection of flooring, which is what I was looking for. The customer service was helpful when I had questions about tile and they helped me load my purchase into my car. They offer different price points to fit many budgets which is also a plus. I would visit Floor & Decor in the future.

Oversold us floor tile and wont take it back. The design person miscalculated our needs and now we…read moreare stuck with extra boxes we cant return.

Rod was a fantastic salesperson, and his customer service was exceptional. Went above and beyond…read moreand knew all his products and was extremely helpful. Will do business with him again. Very caring person.

My experience with the tile shop has been extremely frustrating from the initial order to shipping…read moredelays, broken tile, and excuses about new systems, new staff, etc, etc Has taken 18 days to get 1 box of tile to replace tile that was broken in original order. A replacement order I had to purchase again and has been holding up a remodel close to two months. I had been extremely patient up until the point I realized the priority was getting paid then dismissing customer care. First of many projects I had planned to use Tile shop and will be my last. Will find someone that appreciates the customer shopping experience vs. cutting communication after the receipt is signed.

That's just it Tanya. You didn't listen. I said where my cabin was but not that I was working with…read moreanyone. I came to your business to see what you could offer. You offered nothing. You made no effort to see what I was interested in or to let me know what you could offer unless I sat with you and paid money for you to design something.

From the owner: Select Surfaces offers a full-countertop replacement package for a true One Stop Shopping…read moreExperience, specializing in American-made products, like MN Made Cambria. Our showroom designers will guide you through your countertop selections and coordinate your full project from removing the old countertops, sink, and range to final installation and connections. We offer complimentary design consultations in our showrooms or the comfort of your own home. We're a family-owned business and treat our customers like family!

Wayne showed up early to prep, explain, remove old and install new shower pan, acrylic walls,…read moreblocking, corner shelf, and grab bars plus a shower stalk. He and plumber finished and had job inspected within 3.5 hrs. WOW! Wayne, IMHO, certainly deserves a $50 bonus.

What a total waste of time and a scam…read more They promise you a 2 minute quote online, I spent a ton of time texting, talking on the phone, then had someone come to my house only for them to tell me they don't do the work I clearly was requesting. Horrible. Don't waste your time.

Excellent sales help in sourcing specialty fixtures for a bathroom remodel in a 100 year-old house…read more Able to find appropriate products and coordinate with plumber, tile setter, and carpenters. Great products. Great service. Great prices. What more can one ask?

Called to order a American Standard bath vanity. Gave them the model number and was told it's the…read moreincorrect number. Explained that I was reading the number directly off the company website but apparently I was still wrong. When I attempted to make myself clear they hung up on me- lol Called Ferguson Plumbing in Oakdale and they took care of me in minutes. Ordered the vanity with model number I was giving Star. Done some business with Star in the past due to convenience and specialty products. Always amazed at the high prices and the level of conceitedness. After being hung up on I'll shop elsewhere.