We were visiting Fort Worth today and stopping by at this store before we went back to Austin to…read moreget a Christmas gift. The staff were very helpful. The store was packed, a lot of people did last minute Christmas shopping but the services at the cashier were quite fast.

Stopped in recently to pick up a new coffee machine and ended up grabbing some Earl Grey tea as…read morewell. I wish I could remember the name of the woman who helped me with the tea; she was wonderful. They didn't have any Earl Grey on display, so she went out of her way to check the back and brought some out for me. I really appreciated that extra effort! We usually visit the Southlake location since it's closer to home, but we'll definitely be back here too. Every Williams-Sonoma visit is a treat, and this one was no exception. Always a pleasure to shop where great products meet genuinely helpful service.

This location is my favorite Williams Sonoma. I'm usually greeted and assisted by several…read moreassociates when I visit. I have yet to have any issues. Sales associates have gone over and beyond to help me and I appreciate that. This store location will always be a favorite.

Couldn't help but notice everyone that walked in was offered an espresso except us. Given the fact…read morewe were the only brown people in there it was apparent that there was a bias towards a certain demographic. It's also extremely inappropriate to talk about politics out loud in front of customers. There's a time and a place to talk about how funny you think Trump is and that you were "sad he didn't do his little dance" when visiting another country. Those ladies need to hold there customers service to a higher standard given the store they work at.

I am getting to the point of needing a new set of pots and pans. That realization in my search lead…read moreme to Williams Sonoma. It had been a few years since I've been in one of their stores, and I think the last time I was here was because I was buying something off of a friend's wedding registry. Upon walking in, I quickly realized that it is time to do some updating in my kitchen. Lol. Somehow, I have been too busy cooking and not busy enough updating lol. My experience here was wonderful because of the sales person that I met. Deborah was amazing! While I like to cook and bake, I by no means am an expert, but Deborah was able to help me understand which direction I probably want to go when I buy my new set of pots. And honestly after the service that she gave me and the time and attention to detail that she gave me I would not purchase them from anyone but Williams Sonoma, and from her. Thank you for a wonderful experience and for teaching us about you all's Sunday morning events, and we will see you at one very soon!

It's been a few years since I walked intk a William Sonoma - and I really don't know why it's been…read morethis long because what an amazing store with the best staff! My husband and I walked around and decided we need to update our kitchen after this visit. lol! There are so many options for toasters, pots and pans, tableware (an oh my - some beautiful table ware) and baking utensils. I'm ready to replace all my pots and pans now. There's a genuinely warm and inviting way with this store. We learned about the importance of copper pots/pans while taking with Deborah Pride. She truly knows her stuff!

We come here because my husband loves this store…read more Today I needed a new knife for all my vegan vegetable chopping. The santoku knife they sold me wasn't even in stock and they wanted to order it for me but it would take a month. The person helping me with knife testing was kind, but the person helping me find the knife was not helpful. I ended up buying the knife direct from the manufacturer instead of Williams-Sonoma in that instance. We bought something else in store to honor the help from the knife saleswoman. But I am disgusted by the treatment of the checkout person. William Sonoma is about look and not help.

I met Family for Easter down here in Dallas and we took a little trip to the mall. I was looking…read morefor coffee pots, especially espresso making machines they actually were having a demonstration on this particular day for the Breville Oracle jet touch or something like that it's the mid price Set up and yes, the espresso was phenomenal. The folks in the store were no pressure and very friendly and they made me and my brother-in-law both are delicious espresso. We were sick for the rest of the day. Great, great place.

The store associates are not friendly, they are too busy gossiping amongst themselves to help…read morecustomers. Every time I go into the store, this is the greeting I received. I will not be back!!!

Delivery was flawless :) but what could go wrong with steak knives and tea towels ? Oh yes the…read morehusband uses them to wipe the grill when he barbecues...@slow burn

I love Sur La Table and so easy to get lost in here…read more This trip I have a gift card so when I go back to pick up my sharpened knives. Picked up the knives all sharpened and on the clearance isle I found an ornamental loaf pan and look forward to baking. Oh and got a few frosting tips. There was a cooking class that was jam packed eager people preparing some sort of shrimp dish. It's been years since I took a class there but you should put that in your to do list. Such a fun store and love the employees.

This class was an absolute win…read more Rebecca surprised me with a Sur La Table cooking class in Southlake for Christmas, and it turned out to be one of my favorite gifts. Great experience, great food, and zero pressure. Just learning, cooking, and eating. Hard to beat that. Our instructor, Chef Michael, was fantastic. Knowledgeable without being preachy, confident without being arrogant, and genuinely fun to learn from. He explained the "why" behind what we were doing, not just the steps, which made the whole class more engaging and useful. We learned how to make lobster risotto that was rich, creamy, and surprisingly approachable. He also walked us through a fresh salad with a maple vinaigrette that was simple but elevated, and we finished with a perfectly cooked New York strip topped with a herb compound butter that brought everything together. The class was relaxed, interactive, and delicious from start to finish. You cook real food, learn techniques you can actually use at home, and then sit down and enjoy what you made. No rushing, no stress, just a really good experience. Highly recommend this class, whether you're a confident home cook or someone who just wants to learn a few new skills. We will absolutely be back. The Italian cooking class is next on my list, and I'm already looking forward to it.

The furniture and decorations are beautiful, but they cannot makeup for the horrendous experience…read moreshopping here. If you shop in store, you will most likely be told they don't have what you want and to purchase it online. I did that. On Oct 16th, I purchased a buffet from the website. It was advertised as "In Stock" and "Ready to Ship" which was a selling point for me considering I needed the storage room urgently. My card was charged Nov 7th which is when the order is supposed to ship. I have now spent several hours talking to 5 different customer service agents and supervisors. It turns out this order never shipped and there was a production delay and is now backordered. I have waited 3 months and have received zero updates from anyone. I have had to call and follow up every other week because each person tells me a different story. I was told : 1. The item was shipped and at my local delivery center, there is just a delay at the dock and should be delivered in 3-5 days. This was in November 2022. 2. The item has not been shipped and the vendor has a backorder. It was supposed to ship, but then did not have enough stock, but they charged my card and now cannot do anything about that unless I cancel the order. 3. In December 2022, this item was on a seasonal promotion and was once again "in stock" and "ready to ship". I contacted customer service, they told me the website is OFTEN inaccurate and they have no control over what is advertised and whether it's true or not. 4. January 13, 2022, I am now told this has not shipped and will be coming from an international vendor and there is no timeline to receive my order, while the maximum compensation they can provide is 15% off for this "inconvenience". Would love for this to be resolved, but it really seems like PB is incapable of putting someone on the phone who knows what they are talking about. I have talked through chat, on the phone several times, emailed twice. ZERO accountability. Misleading business practices. False advertising. I got all the receipts too.

The service at this location is HORRIBLE. Nearing the end of a major remodel and now comes the fun…read morestuff, the details. My husband and I have gone in during the week and not at a busy time. I carried a rather long list of items I wished to take home that day. Items that included nearly every single dept/area. We roamed about on two separate days. Not once were we greeted. First time we looked for about 45 minutes, zero contact. Second time, I gave them about 20 minutes and realized they were not interested in making any kind of a sale. We had just come from an event that required business attire, so I don't "think" we looked like bums. SO PB, we gave you TWO tries. Found everything we needed in Clearfork. We were actually given "service" in many of the shops and checked off most of the list. We were not the only customers treated this way. I saw several customers with arms full of items and trying to awkwardly carry them to the check out. I do not feel the prices charged in this store warrant such disregard for service. I mean, not even a greeting. Not a "Hey, I don't want to hover but if you need anything let me know..." Will spend my money where it is appreciated.

Wonderful store. Love the high quality inventory and helpful staff. There is something for everyone…read morewho loves to cook. Anything for the kitchen or table. Nice knife selection.

The food was delicious and the process was so much fun! I came here with three other family members…read moreto participate in the Puff Pastry Bakes class. Our instructor was very personable, helpful, and experienced (she told us about how she had previously won Cupcake Wars and owns a local bakery herself). The kitchen was very clean, everyone was given their own apron to wear, and there was water available to sip on throughout the class. We made a Rainbow Carrot Ricotta Tart, Cherry Turnovers, and a Braided Apple Puff Pastry. All of the items were delicious and I would certainly make them again (they give you all of the recipes at the end of the class). The main reason for 4 stars instead of 5 has to do with pricing. I personally bought two seats in the class and my cousin bought two as well. When we walked in, they assumed we were going to bake all together and removed the materials for one of the stations. This resulted in us baking and splitting our goods amongst the four of us (instead of each pair having their own portion). For $81.50 per person, I was hoping to take more food home than I did! Overall, I would definitely take another class and would recommend it to all!

Don't come here expecting bargain-basement prices. This place is more like a fancy flea market with…read morePottery Barn vibes, where "discount" means "not exactly a steal." But hey, there's plenty to look at! Some of it feels like a scavenger hunt--like those mystery boxes of lighting fixtures where you have to Google the item number to see what it even looks like. We tried for a hot minute (we need an entry light), but finally gave up. Most items are 40% off, with some seasonal stuff at 70%, and if you're hunting for dining chairs, you'll find plenty! It's best if you want a set of 4, though they're all priced individually (of course). Workers were scarce, and when you did spot one, they seemed as interested in customer service as a cat at a dog park. One highlight? The giant bathroom! Perfect for regrouping when you need a breather mid-hunt. There's stuff here from Pottery Barn, West Elm, Williams Sonoma--all the big names--and if you're furnishing a new place, this could be a decent spot for some quality anchor pieces. Maybe this place is great right after Christmas??? I will report back!

I visited this store and found a big selection of items to choose from. Customer service was…read moreexceptional, she referred me to the current discounts for the day. Wonderful, will Come visit again when I am in town.

With all of the amazing restaurants in town, I find little time or even desire to cook at home, but…read moreI was lured by the idea of creating my own Moroccan masterpiece through the guidance of Kitchenware on the Square's Thursday night cooking class. They posted a tantalizing menu on a Facebook event that had me looking for a way to sign up. Unfortunately there was no way to register for the class online through their website. Matter of fact, the website didn't provide any information about the class. I called the store phone number during business hours several times, but no one answered. Finally I left a Facebook message, and someone eventually replied and asked me to email to sign up. I would highly recommend the store find a way to streamline this process. There are so many online ticketing companies out there that will allow people to sign up and prepay for the event. A customer should never have to work so hard to register. My persistence was due to the tasty and possibly tricky-to-make menu items posted. There was the promise of vegetable samosas with a cucumber sauce and chicken tagine. Unfortunately we didn't get to make the samosas. They had already wrapped the cooked vegetables in phyllo dough and baked them. We got to make the cucumber sauce that topped the samosa and eat the savory creation, but I was disappointed that we didn't get a chance to make this staple appetizer. Our class of eight each had their own cooking station with a cutting board, knife, spatula, ramekins, pre-measured ingredients, cooktop, etc. Aprons were provided so that we would go home with food in our belly as opposed to on it. This was a hands on class where we were able to cut, chop, mix and stir. We were also offered a glass of merlot and a hot toddy to savor during the class. Sadly there was no tagine pot. This was another letdown. I had really hoped we would learn to cook with a tagine. They had one on display. Apparently the owner had ordered them, but they didn't arrive in time. Despite this, the final result was delicious. I devoured every last morsel of my chicken curry poured over rice with a side of wheat pita bread. Dessert was a light, healthy mix of orange slices and dates. The best parts of the class were: 1) Having our own work stations where we could get our hands dirty 2) Being able to drink wine during the evening 3) Asking questions of our chefs who gave us several tidbits we could use to entertain our friends and family later 4) Eating our masterpiece at the conclusion of the class without having to do the cleanup! Would I take another class here? Maybe, but unlikely. The price was steep ($69) per person. For people who already have a little bit of know-how in the kitchen, this class would have been a snoozer, but for those foraging into this area for the first time, the hand holding through the class is definitely a way to build ones cooking confidence.

WARNING AVOID! Unless you want to be scammed, over charged then hassled when asking about it. It…read morewas a terriable experience, the man who owns the business charged me twice for an item and went absolutely crazy when I said something about it. He claimed he cut me a deal on another item, when in fact he also charged me a dollar more than the regular price. Very unprofessional and justified it by saying he has had hard times. We all have!!!!