Salesman was great, helped me pick out my cabinets, countertops and cabinet handles, and I love my…read morekitchen! Great experience!

The planning of my new kitchen took me over 5 years in the making. Patrick C @ Copiague listened…read moreto what I was hoping for in my new kitchen and designed a beautiful kitchen, and even suggested items I did not know were available, some I went with, others I didn't, but he gave me great options to choose from. He is an absolute pleasure to work with and made this experience seemless. His expertise and product knowledge is above expectations. Thank you Patrick, it is beautiful!!!!

Mike is a real pro with a super artistic eye. He guided us and held our hand theough the entire…read moreprocess from deciding on cabinet colors to layout and even after install. Everyone that has come to see this amazing kitchen (that I can't believe is mine!) wants him to do a kitchen for them! Forget the big box places, and try someone local who knows his stuff! (Forevermark Blaze Black Shaker with Cambria Halewood quartz)

Mike and Christina I thank you both so much for helping me have my dream kitchen from start to…read morefinis. I thank you for Doug the contractor he is an amazing human. my cabinets came quickly from the time of ordering you kept me updated on the process and delivery was on time. Mike you explained everything and made time for me even if it was on a Sunday I truly appreciate the service. JPerkins

There did a wonderful job for my kitchen cabinet.Then I hide them for my bathroom.Cabinet did a…read moregreat job also highly recommend them for any needs.Kitchen cabinet custom cabinet kitchen reminder

Where do I start? I had my kitchen renovated and the next step was to find custom cabinets. I…read morecalled a lot of different places and I didn't like what they had to say. Some said send the dimensions and we will get back to you. Some said come to the store and pick what you want it's all the same. Best thing I did was call Shav. He came straight to my house when I called and started taking measurements. Little did I know at that time that this man would make us the dream kitchen. Shav is not just an artist and a professional, he's so flexible, honest and just a real people person. Not to mention his prices beat everyone else out of the water. Shav is not just my only go to custom cabinets artist he is now part of the family. I really can't say enough good things or write everything this man has done to help us in the last few months.

Please stay away! If you're doing your floors then maybe but do not do anything else as it's going…read moreto be garbage. It seems like he is an expert with floors only , even though I wasn't too happy with some of the flooring but not too bad. The work that was done was def not worth over 20k. I then had to pay someone else to fix his horrible unfinished work, costing me thousands more. I'll give him 2 stars for the floor.

Highly knowledgeable , with quick response and expertise. Agim gave us valuable advice to…read morecomplete the project. Very fair pricing!

We've held off updating/ renovating our galley kitchen for 2 years mainly because the contractors…read morewe met never really checked all the boxes. The stress was overwhelming, Overpriced and the conversations were always void of details. We abandoned the project and went on vacation instead! Fast fwd 2 yrs, I finally found Royal kitchens and Bath from the internet. The reviews were all I had to go by (all genuine and positive) and then we met Robert and his lovely wife and our search was over! There wasn't any hesitation, reasonable priced, good communication and patient listeners. Robert's a straight shooter, doesn't promise anything he cant deliver and confident in all he can do. We were blown away how fast and meticulous Robert and his crew were, they installed cabinets, countertops and backsplash, ran new elect lines; replaced 1/ wall in a wk and 1/2! Multiple workers working list a well oiled machine and Oscar, what can we say but OUTSTANDING! The cleanest, most meticulous worker, he was a pleasure to speak with and watch. They were on time every day, Robert visits the work site many times over the course of each day, the crew is clean, skilled & professional and a week later we are in LOVE with our new kitchen! It was a dream job, no glitches and if anything did popped up, it was quickly addressed and remedied. Our friends and family are in awe and we can't stop staring at the gorgeous outcome! So much thanks Robert and crew, smiling everyday! Seriously, everyday :)))

From start to finish Robert and his team did an extraordinary job on my bathroom. Couldn't be…read morehappier. Everybody was super professional, clean, respectful, and most importantly the work they did is impeccable. It's refreshing to work with a company that really gives you personalized attention and truly cares about the final results! Highly recommended!

The designer did a beautiful job (but she is no longer there). We had a large renovation done that…read moreincluded the kitchen, dining room and LVP flooring. While we had no issues during the process, shortly after the floor was sinking in multiple places. The contractor returned and placed a saddle in one area. Saddles were included in my contract (two separate contracts one for materials and one for labor), so we had paid for both even though they initially didn't use saddles. There was no refund given for the unused materials and work that was never done. They returned again to "lift" the kitchen subfloor. At this point they had to remove the new LVP, so they used our warranty to replace the flooring. The floor continues to sink in multiple areas. They suggested placing multiple saddles throughout my floor. They claimed the floor manufacturer said I needed them, so I don't know why I wasn't told or why it wasn't done during the initial installation. I asked when they open the floor and see the subfloor is unlevel would they do the honorable thing and return my money to me so I can have my floor repaired. I was told the subfloor is level and we are no longer discussing it. They hold no accountability. On top of all of this, they have photos of my home including personal information of where we live, personal details of our family and refuse to take it down. What customer ever wants this!? They have now blocked me on social media, and fail to communicate responsibly. All I would like is the money returned to me for the flooring that is now garbage because they have to take it apart to level underneath, the money paid to do the work that wasn't done correctly, reimbursement for what was paid out but never used. This is a major inconvenience to have to go through construction again. This has been dragged out too long, own up to your mistakes and Do the right thing. be warned and stay far away from this company.

I can't express how happy i am with how my kitchen/dining room came out. Such professionals working…read morefor this company. They were neat, respectful and hard workers. I couldn't have had a better experience. My designer gave me many options that fit my budget. From start to finish I had a great experience. I would highly recommend this company.

Honest, Reliable, Experienced. Reasonably priced. Well…read moreknown. Definitely reach out to them for a quote!

I would definitely recommend them. They are. Terrific to work with good job Cleaning thorough and…read morealways on time.

The quality of the install was horrible. I originally asked for only stained cabinets. I told them…read moreI didn't want painted cabinets. She showed me cabinets and said they not painted. These cabinets are definitely painted. They are already peeling and chipping. They installed the granite countertop. The seam is horrible. It extremely rough and looks like it was cut with an old blade. They offered no fix for it. I had to take them to small claims court where I received $750. i Would never recommend them to anyone

We went to Express Kitchen for our bar. They have a wonderful selection of slabs, and reasonable…read moreprices. The installation guys were phenomenal. The guy who measured our backsplash twice was not so great. He was 3/4" too short. We made it work but that should have never been the issue when we were specific about the measurements. We would use them again - but deal directly with Tina (so there's no confusion).

Wow this place has a lot of options and is very large. They also have a great amount of displays. I…read morecame here twice with my husband and both times had very helpful sales associates. I ended up not going with tile here as the dye lots were all different and it made me very nervous. I did, however, buy their line of LVP, NuCore in Gunstock oak and I cannot wait for my contractor to put it in my laundry floor and eventually my basement. Seems to have a strong living system and is so beautiful. My warning if you are to get tile is to inspect all before you bring home. Just seeing the variance of the shades in the dye lots scared me enough to not move forward with the tile. LVP isn't so bad as wood naturally has different shades and it's meant to look that way. 4 stars for excellent customer service and clean store. Also, I am excited to use my LVP Pro tip: go on their website and use their AI tool before going to the store. We did that the second time around and it wasn't as overwhelming. The prices here are really excellent compared to other tile places but I think due to the dye lot differences. LVP seemed like a great value

Employees are the problem! It is impossible to get help! It seems like the cashier is the only…read moreperson working. I've been "helped" five times, only one young heavy set gentleman was HELPFUL. Every other person was dismissive or otherwise occupied. One tall gentleman came to the cashier to "help" me, he took me to an isle, handed me a product, from my list, then said I'll be right back. When I went looking for him he was on a computer working with other people, rude! He tried to get a muscular man to "help"! This employee took rude to eleven! He was bothered be the request for him to work, the hour I was there he was standing next to the cashier (only person working!) and on his phone! Why does that man have a job, so he can stand around, bother the cashier and never get off his phone! Great job, if you can get it! He walked over like I'm forcing him to work! HE DID NOT GET OFF HIS PHONE THE WHOLE TIME HE WAS FORCED TO ASSIST ME! In my visits to this beautiful, well equipped and huge selections with the worst employees, except for the tiny cashier and the large heavy gentleman, everyone else that I have encountered in this store should be on unemployment where the can get paid for doing nothing. Only contractors that don't need help could be happy shopping at Floor and Decor! Average person may do better to go to Home Depot or Lowe's and get ignored there! No wonder online shopping is growing in leaps and bounds, people are too good to work! A country full of lazy entitled people who want everything FREE and nobody should have to work.