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    Bed Bath & Biscuits

    4.5 (4 reviews)
    Closed 12:00 pm - 12:30 PM, 6:00 PM - 6:30 PM

    Services - Bed Bath & Biscuits

    Private dog training

    Pet boarding

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    12 years ago

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    VCA Animal Hospital of Plainfield

    VCA Animal Hospital of Plainfield

    (25 reviews)

    Long story here, but I have an extremely anxious cat. The last time I took him here, they gave up…read moreon any shots outside of rabies and advised an all indoor cat didn't need to come in yearly. Fast forward a couple years, my cat had a night where he was in a lot of pain and we took him to the airport emergency vet (they did great, but dang that bill was high). Turns out, he likely has mega colon and they gave a few medications to help. Our cat massively improved. Yay! But, we contacted our primary vet (VCA) for assistance with an ongoing prescription for the medicine. First, they were very rude about our cats not being patients because we hadn't been to them in a while. Though, they advised us to come in less. Calling our cat a problem. So, I go to this check up just so they can prescribe the medicine that is already working. At the appointment, they are very rude about everything. My cat was due for a rabies vaccine and the tech essentially said if he bit him, they would have to cut off his head. So, I offer to scruff and hold my cat for the shots and stuff. But, anytime I asked questions they were really dismissive and rude. They also left the room without helping me get him back in the crate. Then, we get to checkout and they give me a paper on how to order his medicine home delivery through their app. I asked questions on pricing and how it worked and got told it was super easy and I would see it in the app. I go home and set up an account where no prescriptions show, though they said it would. I call back and they say they will figure it out. They call back to get my card info over the phone, but don't have any pricing for me. They say they will get pricing and call me back by end of day. They didn't call back that day. So, the next day I get a call that they don't think my cat needs the two prescriptions and just to keep doing an over the counter medicine. I said, no he has massively improved on the current routine and the entire reason I went in was to get prescribed what he needs. Which they agreed at the appointment was the right medication! I ask for a paper prescription I can go get filled somewhere else, they again say they will call me back. Now, this is my first time ever getting an ongoing medication for a pet. So, an entirely new process for me. I find online Chewy has a good system and affordable prices. I go to chewy and order where it has me select VCA to approve the medicine that requires a prescription. I called and left a voicemail asking they approve the prescription and I hope they do. But, working with this VET has been a nightmare. We were treated very poorly and they had no interest in helping my cat get what was needed. I highly suggest using someone else.

    When I adopted my little Dinky Dingus, Indy Humane gave me a certificate to any local VCA Hospital…read more I had 2 weeks to take him in for a free checkup and receive $250 in credit towards his care. Since I had some concerns about the struggles he's had since birth, I hopped on taking advantage of such a generous gift. Making an appointment was quick and easy. They offered me an 11 a.m., next day appointment. Nice! Check in was quick and simple. Once checked in, I was called back to a room within a few minutes. We worked with Dr Shelly DeBoer and a really sweet and friendly Vet Tech. The Vet Tech brought in some squeeze cheese to help focus Dinky on something on the table, and his exam went quickly and smoothly. We discussed his challenges, things to watch for, and agreed on a course of treatment. Everything was explained to me really well and the visit did not feel rushed, at all. Dinky was gifted a welcome gift that included a free dose of Revolution and a laser pointer. He was also sent home with a couple medications and little container to collect a stool sample. I was tickled when they let me know that after paying for the medications and fecal exam, I had $50something left over and that it would roll over to our next visit! I'm really excited to see Indy Humane and VCA partnering up to offer these Care Certificates. So many people return animals once they get them home and they present with common things like kennel cough and respiratory infections. No matter how amazing the shelter, it's stressful. Then being adopted and adjusting to a new home is stressful. It just happens. This is a great way to help keep pets in homes and get people connected with a vet. Everyone we worked with, from the receptionists to the Vet, were friendly and very pleasant to work with. I noticed there is plenty of convenient, easy to clean, seating in the waiting areas. Everything appeared clean, including the exam room, and smelled pleasant. Great location!

    Pet Agree Fun Lodge & Salon - This is how they handed him back to me saying this was a "haircut". You can see the pink of his skin because they shaved him down so short.

    Pet Agree Fun Lodge & Salon

    (9 reviews)

    THEY SHAVED MY POMERANIAN TO THE SKIN AND IT WON'T GROW BACK!!…read more I had previously taken my Pomeranian to the Brownsburg location for grooming and never had any issues. They meticulously kept notes on the length of all haircuts. I had to book a grooming session at their Danville location because Brownsburg was booked. They pulled up all of his grooming notes from previous haircuts at Brownsburg and we had agreed that there was no matting and to do a trim that wouldn't be shorter than a few inches. After 4 hours, I received a call from the groomers in Danville saying they were still working on him. They mentioned that there was a little bit of matting on his belly so they'd have to cut that area a little shorter. Other than that, they said his haircut was coming along good. Upon arrival, the groomers brought out my dog that had been COMPLETELY SHAVED DOWN TO THE SKIN across his ENTIRE body. They handed him over smiling saying how good he looked. I was in such shock and did everything not to cry. They offered to bring out the groomer, but I was already running late to catch my flight so I declined. I later sent them a message expressing my disgust with their service. Never received any response from them and have yet to hear back from them. ANYONE who is a basic groomer knows that there are certain breeds whose hair you NEVER shave. This includes Pomeranians. In the past, his hair has gotten pretty matted after swimming in the pool all summer. I've ALWAYS had groomers call me explaining why they wanted to shave down his hair and ALWAYS had to sign an agreement giving them consent to do so. Even at his worst matting phase, they NEVER EVER thought it was ok to shave his hair down straight to the skin. This haircut was back in July. It has now been 5 months and there are major patches on my dog where the hair has not grown back at all. His entire coat is permanently damaged and will never grow back the same. We have tried coconut oil, medication, cbd, etc. Nothing seems to grow it back. To top it off, when he was shaved down to his skin, it was in the middle of July so he suffered from very bad sunburns as his skin was fully exposed for months. Friends and family have recommended I take legal action since his coat has been destroyed and they have refused to respond or make any effort to correct their poor decisions. I wanted to wait a few months to give them the benefit of the doubt that maybe the shaving wouldn't be so damaging. But seeing that his coat is so damaged and still not growing back in massive chunks, I felt it was time to share how terrible of a job they did.

    Theresa I take my Yorkie Zoey to Clayton and he does a wonderful job on her,have been taking her…read moreback several times.

    Bed Bath & Biscuits - groomer - Updated August 2026

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