Came here looking for a mattress that wasn't gonna totally break my bank. Was gladly helped by Jess…read morewho took care of me from showing me all the options that would work best not just in price range but for any sleeping preferences I had as well. She answered all my questions and gave me all the information I needed to work with to feel like I was making the right decision for me. Most importantly she didn't try to pressure me into something I wasn't comfortable with! The staff here was very friendly and they have a good amount of showroom options to try, would definitely recommend coming here if you're in the market for a new bed. Parking can be a little tough, so I'd recommend parking on the side streets nearby or the nearby train station lot.

I am extremely pleased with the mattress I chose. My sales rep Ted Goldspiel was very attentive to…read moreme and helped answer all my questions and concerns. I love my new Mattress and my sleep is much better!

I'm giving this one star because I called in advance told the sales rep exactly what I was looking…read morefor (a queen size bed frame for a headboard/footboard) he assured me there were several styles. I get there, had to wait 15 minutes, he was with another customer no problem because he had what I needed. Well! I was not happy because he did not have what I wanted and was trying to tell me it would work. I politely told him this is not what I asked for over the phone when you assured me you had a dual end bedframe you've wasted my time and now you want to hard sell me on what I don't need. I will not go back to the massapequa location or any mattress firm again. I didn't need a mattress, 3k for one?! Really! Smh

From shopping to delivery the whole process was easy. It was the first stop on our shopping trip…read moreand we did not need to go further. We spent about 2 hours of time trying out the beds to make sure it was what we were happy with. Our salesman was not pushy! He just directed us where we needed to be. He basically offered next day delivery but we chose to wait a few days because we are having work done on our house. Unfortunately the truck broke down when they were supposed to deliver last night but they called right away and told us it would come the next day. They made us first stop and the delivery men were kind and efficient. Of course my luck it had to be pouring rain but they had a mat coming into the house and wore booties on their shoes to protect my wood floors! That made me incredibly happy! The guys even put the floor protectors on base of bed. Long story short I'm very happy dealing with them because we all know mattress shopping could be a pain but this was a nice painless process and I would highly recommend!

Terrible experience, crappy customer experience. Bought a couch and two delivery guys at the end of…read moretheir shift refuse to attempt to bring in my couch. Contacted both the store and customer service. No answer no response. I'll spend my money elsewhere. Used to like Raymour and Flanigan. Hopefully the "outlet" center is just a crap store and not a reflection of the company as a whole

If you need some good quality living room furniture for some discounted prices, look no further…read more They have a ton of selection to look at, granted it's always changing so if you see something you like you should jump on it. Gary and Steve were a great help in explaining everything to me and made the buying process as simple as could be. They also have a decent amount of bedroom and dining room furniture too. I'd be happy to come back here in a heartbeat if I ever needed something new.

We purchased a Queen size adjustable bed in November and loved it so much, we bought a King Size in…read moreDecember! Ed Truzolino was our salesman, He made the whole thing effortless in every way. He listened to our needs and wants and made several recommendations. We selected the one we preferred and scheduled convenient delivery (which went flawlessly). Second Mattress and adjustable base, same story. As an aside, we needed a bracket after delivery and stopped in at the store. Ed was off and Sudhir went above and beyond to ensure that we were able to pick up the bracket at no charge in the nearby warehouse. I would definitely recommend to anyone shopping for a mattress, go to the Levittown location and look for Ed or Sudhir. Sadly, two of us in the house had covid over the Christmas holiday. I'm convinced the adjustable beds quickens our recovery! Excellent experience in every way.

What the heck is this? I could swear this was a blockbuster when I was a kid. In fact, I could…read moreswear every mattress firm on Long Island used to be a blockbuster. What the late fee is going on here? I've shopped at mattress firm. Had bad credit, so they "leased" me a really crappy mattress set that I ended up paying triple the money for. Mattress firm, where we take advantage of poor people through our axis of evil partner , Progressive leasing. Go back to being a block buster. I can assure you in 2021, if you did, you'd be better liked and appreciated. Still smells the same which, hey, now that's an achievement.

Going out of business, though the signs are telling you 70% off, it's off the original retail…read morepricing so you're not saving as much as you would think. Lots of random assortments of things, selling all the fixtures as well. What I saw here was a sad, sinking ship of a giant that was once like a luxury ocean liner ... Now just grasping at whatever it could cash in, as it sinks below the waterline in an increasingly frigid economy of an ocean.

I placed a jewelry order online to be picked up in-person at Massapequa Macys. The positive of this…read morereview is the order was ready in 2 days for pickup. The Sunrise Mall is run down as well as Macys. The Walt Whitman location is much nicer. I spoke with 3 customer service women in the fine jewelry department. Sales woman #3, Eva, was the most unprofessional, non-caring, bouffon who had no idea what she was doing. She asked several times what my name was & had to ask the manager many questions about my on-line order. It was the most unpleasant shopping experience from a woman who clearly dislikes her job. Christmas is around the corner so happy I got a jump on shopping b4 the store gets busy bc her attitude and lack of knowledge makes for a bah-humbug experience.

Had a really great experience from start to finish. I moved out of my old apartment and wanted a…read morefresh start in terms of furniture. I sold all of my old stuff and came here. Their selection was really great and the prices were way better than other places I was looking at in Massapequa and in Seaford. They shipped all of the furniture and put it in my apartment where I'd asked and were just really great to deal with. My apartment looks like I hired a professional designer now!

Dinettes Plus is great! We used Ben at Dinettes Plus to outfit our Bedroom, Dining Room, and Living…read moreRoom furniture. Ben was able to beat out everyone's pricing! Ben also re-upholstered a sectional for us. The couch came out perfect and we are very happy with his work.