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    Bedminster On Site Drapery Care

    5.0 (1 review)
    Open 10:00 am - 5:00 pm
    Updated 2 months ago

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    11 hours

    Response rate

    40%

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    1 month ago

    Removing urine odor from a wool area rug. Mitch was very helpful and knowledgeable - highly recommend

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    Oxi Fresh Carpet Cleaning

    Oxi Fresh Carpet Cleaning

    4.8
    (32 reviews)

    The Cleaning? Chef's Kiss. The Customer Service? Absolute Clown Show…read more Let me paint you a picture: I'm sitting in Las Vegas, 2,500+ miles away, trying to coordinate carpet cleaning for my rental property in New Jersey like some kind of long-distance logistics wizard. OxiFresh was my ride-or-die back when I lived there -- their cleaning is genuinely stellar, no notes. But oh boy, did Corporate have other plans for me. I called the franchise location directly and got connected to what I can only describe as a human answering machine with a script and zero problem-solving skills. She asked for my zip code, discovered I was ONE town over from their service area, and essentially said "not my problem" with a smile in her voice. Fine. I escalated to their big, shiny nationwide toll-free number -- you know, the one that implies they can help anyone, anywhere. Same song, different robot. And when I asked if they could at least point me toward someone who could help? Crickets. Loud, echoing, maddening crickets. So here I am, managing a 2,500-mile gap, a time zone difference, and a corporate policy so rigid it apparently can't bend one zip code for a loyal customer. I eventually found a local mom-and-pop shop that's been in business for 38+ years -- and shockingly, they acted like they actually wanted my business. Imagine that! OxiFresh, your cleaning crew is amazing. Your corporate policy department, however, needs a deep clean of its own.

    The technician did a great job and was very personable. I will call you the next time I need…read morecarpet cleaning. Mary B P

    Bedminster On Site Drapery Care - carpet_cleaning - Updated July 2026

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