We found The Mattress Plug through Claude from Anthropic, and we got exactly what we set out to…read moreget. It was a good deal, Mario was as easy to work with as reviews indicated, delivery was easy the next day, and we were assured that if there were any issues they could be resolved in the first two weeks. No need---sleep comes easy on a good mattress at a good price with great service. Thank you Mario!!!! I can't recommend this business and this salesperson strongly enough!!!!!!!

I had to get an inexpensive bed for my sister. The way they provided customer service would make…read moreyou think that I was buying the most expensive bed they had. They were so helpful, and worked within what I needed and within my budget. Delivery was smooth. It was on time and the delivery guy set it up where I needed it to be. Highly recommend.

Purchase a wonderful mattress at a reasonable price service was fabulous the young blonde lady was…read moreextremely helpful I tested nine beds finally selected one delivery was perfect couldn't ask for better

I love Mattress Mania! We were due for a new mattress and we found what we were looking for here at…read moreMattress Mania. Trisha was very helpful, she gave suggestions to make sure we get the right mattress for us. I have first hand experience with Chattam & Wells from 2004 and knew that the quality and comfort would not be matched. Trisha was very professional, patient and has your best interest at heart. She even gave us a great deal! I was going to wait to review the store tomorrow after our first night with the mattress, however, I was able to catch a nap this afternoon and I can't begin to tell you how soundly I slept! It's the best sleep I've had since 2013-not joking. Thank you Mattress Mania for the great service and the prompt delivery!!! We are happy to support local businesses like yours and we will gladly recommend your store to our friends looking for a new mattress.

The most beautiful furniture I've ever found. A little pricey but I'm worth it!…read moreGreat customer service is the bonus. The selection in grand, quality is immaculate, and every piece is carefully chosen, and it shows!!

Recently moved to Vegas and called furniture stores that were in my area. After talking to Amanda I…read moreknew I had to come in person. She was so friendly and helpful and answered the many questions I had. Once in the store, they hand quite a few options with a pretty quick delivery option which was desperately needed because I had nothing in my new apartment. My boyfriend and I were able to have a king bed frame, mattress and boxes, and a sectional delivered in less than a week.

We purchased a mattress and adjustable base here and they had the best prices in town by far. What…read morereally set them apart, though, was the service. They took the time to walk us through the different mattress options and clearly explained the price differences without any pressure. They also held our bed for over a month while we waited for our new home to be ready. When we were able to move in a day earlier than expected, we asked if delivery could be moved up to the next day. Even though they didn't have delivery drivers available, they went out of their way to make it happen. Truly a great family-owned store with outstanding customer service. Highly recommend!!

The owner is very friendly and helpful! Great place to buy a bed or mattress. I would recommend…read morethis store.

AVOID THIS STORE NO MATTER WHAT…read more I had been working with Tanner since late December and finally placed an order early January. I had to jump through hoops to get them to price match even though they say the price match. I was even told the pricing I quoted was incorrect even after providing links, screenshots and call reference # to the other store I was trying to price match. Early this week I received a call from Tanner who told me my delivery would be 12 to 2 for today's date. I took off 4 hours vacation to ensure I was home by 12 and to allow for set up if they arrived at 2. When I got home from work shortly before 12, I listened to my phone messages and the delivery team had been here at 10. I called the store immediately and spoke to Don who said they could send the team back out and apologized for the mix-up. I then logged in to check personal emails and seen an email from the store saying they were charging me $75 for a missed delivery so being confused since I was told 12 to 2, I called back and spoke with Tanner who was very argumentative and said he told me 10 - 2. If he had told me 10 -2, I would have taken vacation from work starting at 9:30 rather than 11:30. I explained to him I heard 12 to 2 and he told me I was lying. While my order was $3770, the $75 missed delivery fee was not considerable, but it was the fact that I wasted vacation time and would have to wait again for another delivery because I was told 12-2. He was argumentative and rude saying I was going to pay for the merchandise whether I received it or not. I contacted the finance department who advised me they would not charge me for merchandise I didn't receive. Price match and get your furniture elsewhere.

Let me begin by saying that this company is absolutely incredible and their customer service is…read moresuperb! I was looking for a specific bedroom set for a client and needed it by a certain day. I ordered one online and then was told it would be delayed by over a week. That was not going to work. I googled the set and found that Las Vegas Furniture Online also sold the set. I reached out to them and spoke with Adam, who was beyond fabulous! He was able to accommodate my needs and timeframe and ensured that I was able to pick it up within a day of ordering it. He even sent me all of the box dimensions so I was certain that it would fit in the rental truck. Once the item was in, Tanner called and assured me that they would be there when I needed them so I could pick it up. Tanner was also amazing at following up any time I called with any questions. Which really saved me time. Their delivery crew was going to be on vacation the day I needed to pick it up, which is why I did not have it delivered. However, that was not a problem for me as long as I was able to get it on time. When I arrived to pick it up, Adam and another gentleman loaded everything for me and went above and beyond to explain everything in detail about the assembly. I couldn't have been more happy with their customer service and attention to detail. Once we received the set and began putting it all together, we noticed a small chip in the wood on the front of the dresser. Which is just par for the course when you are getting furniture shipped, sometimes things happen. I contacted them immediately and spoke with Tanner, who was extremely courteous and helpful and made the process seemless to have the dresser swapped out. It took a couple of weeks to get the new dresser in, but Tanner has kept me posted all along the way. Once the new dresser is in, Tanner assured me that they would swap it out at no additional charge and that they would even look at the bed frame for me to ensure we assembled everything correctly. I personally am extremely happy with them and will definitely do business with them again. I have nothing negative to say at all. Thank you Adam and Tanner- you are greatly appreciated for your superior customer service and timely responses.

Went into the store on Eastern on December 15, 2021, to buy a mattress. The salesman ("DL") wrote…read moreup our order, took our card, then told us we could pick up the mattress in three weeks. On February 15, 2022, two months later--and with no notification of any kind from the salesman or store--my husband found a notice on Google that read this location had closed. They claim they are opening another location March 5, but I don't necessarily trust this to be true. In two months, we never heard one word from this company regarding our mattress, nor did they respond to my voicemails. We cancelled the order through the credit card company. We do not recommend this company, nor will we ever purchase from them in the future. [As an aside, there was an ashtray with cigarette butts sitting on the salesman's desk. Mortifyingly unprofessional.]

Hands down, best customer service anyone could ask for and highly recommended!…read more We first went to best mattress and there was barely anyone to help, and looking online for other mattress store. Midnite mattress had few, but great reviews, so we decided to take a chance to visit. This place is an authorized seller for nectar and dreamcloud, which was great, that's what we wanted to checkout in person. They're very knowledgeable and helpful, letting us test all sorts of mattresses and no pressure or lurking around us. We bought a dreamcloud mattress from them, after looking online and they matched the pricing and any special deals. The pillow top was definitely worth the extra money. My wife and I fall asleep almost instantly, that's how comfortable the bed is for us, and didn't realize how bad the old mattress was. We purchased in June and they were able to hold a mattress for us until we moved in July without any issue. As for the special deal, online dreamcloud was offering a great price plus free sheet/pillow/protector set, and these special pillows, they were willing to give us 2 sets instead, which works for us as well. But they were out of stock and was waiting for shipment, they held 2 boxes for us and we picked it up couple of weeks later. They also told us if we don't like the mattress we can switch it, but love our dreamcloud! Don't hesitate to visit and try them out! Great service and highly recommended!

Went for some couch shopping and found this little place not too far from our home. They have a lot…read moreof different items for styles and tastes. We found a couch set that really caught MY eye. We were looking for an L shape and there were two couches, one fabric and one faux leather. Victoria was manning the shop at that time and she was very patient with us while we discussed the pros and cons, ( we spent a few hours in the shop), she wasn't pushy at all and sat with us on the couches while we were discussing what we thought about the two different sets. She answered every question that we had. We will definitely recommend them to our friends and family. If you're looking furniture, take a minute and swing by this place. The staff is really friendly, the pricing was better than I expected and had seen in other stores. I'll definitely go back when I'm looking for more furniture and I'm not sure, I think I made new friends. PS, the got some art on the walls.

Customized the Bella sectional. Came out PHENOMENAL. Victoria helped us the entire time. Great…read moreprice, great quality. it's been a few weeks and still Lovely. We didn't have any issues at all from customer service to Delivery. Victoria was very knowledgeable about every product and was super genuine with us.

Excellent customer service they provided me with the exact mattress that fit my sleep style and a…read moregreat competitive price.

The customer service was excellent. The representative helped me choose the perfect pillow that has…read morereally made a difference in getting a full night's rest! I was skeptical as I've only ever had run of the mill cheap pillows, but i have to say I highly recommend a Malouf Activedough pillow. The CBD sage infusion is amazing, and it has a softer and firmer side which is nice to have that option. It just feels so different, like a gel, silicone, memory foam composite. I shopped around and Melnick offers them for up to $100 cheaper than other stores as well as the Malouf website! Can't beat that. The representative even followed up with me to make sure I was enjoying my new pillow. The amazing customer service was much welcomed, it can be hard to find these days. I'll definitely be back soon for a matching pillow for my wife, she loves it too!