I love this place! The staff is so caring. Dr, Pierce was great! It was my first visit. So happy to…read moreknow my kitty was in good hands.

This ER is amazing! The Dr on call was amazing as was her assistant. We brought our dog in with…read moreLethargy and unsteadiness. We believe he had a brain tumor, he was only 8. He had been acting strangely over the last few months, but mostly behavioral. On Wednesday he was just not himself, unsteady, but by Thursday he was definitely not doing well. They did ultrasound and xrays plus the bloodwork from the night before from a different er. They gave him fluids and vitamins but unfortunately he had a really bad seizure and was not doing well. We had to put him down. The vet was awesome. We laid him in our car, on his bed for 1 last ride and said goodbye. This is definitely the ER you want for your pet, they care!

Dr. Halada has been our vet for all of precious fur babies. The love and compassion of all the…read morestaff is impeccable.

I would not recommend this vet at all if you reside in Cornelius. The staff from the front desk to…read morethe vets are not very friendly or personable. I have brought my three cats and four-month-old puppy here, and they almost seem like they are not animal lovers. Due to the uncomfortable nature of their customer service, having to follow up on unanswered emails after multiple business days, lackluster record creation, over-priced care, the disconnection between the staff and my pets, and the following two occurrences, I will no longer return to this vet. 1. We recently got my puppy, and his previous owners had not done the best job at house training, leash walking, or outside behavior. We immediately started training on dropping objects, as when we went outside, he would eat everything on the ground. This includes objects deadly to dogs like gum, plastics, and metals. I researched to see what vets have recommended in situations like this. People have been professionally advised and found great success in using face guards, to keep their dogs from ingesting unwanted objects. I decided to use one to keep my puppy safe, especially in times when I know we would not be able to get to him soon enough. Many pet parents finally found peace after spending years and thousands on vet bills for dogs that swallowed inedible objects. When my puppy had this mask on while entering the vet, a veterinarian grilled my boyfriend in front of the lobby asking why our dog has a muzzle on and how it isn't okay to leave it on them in times when they are in a crate. The insinuation that we would do this is bewildering. The comments were extremely unnecessary and could have been simply explained in a respectful conversation. Assuming what we do at home and attempting to publicly shame a customer over a made-up idea instead of just asking for the purpose is the same social stigma that leads people to not use face masks....and have their dog eat trash on the sidewalk....and then end up at the vet. So, I guess it actually makes sense that they would prefer my dog to eat something he shouldn't for the extra couple thousand they would have in their pockets. 2. Secondly, the incompetence of the staff here is why I ultimately decided against this business. After my initial visit with my puppy, he received all of his regular vaccines and needed to return for one DHPP booster. I am wanting to get him signed up for daycare asap, so I followed up with Animal Hospital of Cornelius to see exactly when my dog can get this booster. They responded by asking for paperwork with his DOB, which I already previously provided weeks before. They said after he turns 16 weeks, he can receive the booster. I set the daycare up for him after that, and followed up with the vet 4 days later asking what time I can come in. This vet's response was that they made an error while reviewing the records and my dog actually needs two more boosters instead of one. That was fine. I canceled the daycare, waited until he turned 16 weeks, and got the first vaccine. I now had to wait a month until he could get his second (final) booster to start daycare. I waited the month, which leads me to today where me and my boyfriend took time off of work to take my dog for his last booster. We walk in and the front desk looks like they want to quit their job per usual. We wait for a second in the lobby (even though they call this a walk-in appointment), just for a vet to come out (Kinzey K.) and say that they made an error...again. She barely greets us and doesn't even look at our dog. She looked like she just wanted us to leave the entire exchange. Probably because her Chili's door dash was waiting for her outside. She said that they looked at the records incorrectly and my dog actually only needed one booster. Meaning he was already fully vaccinated over a month ago.... I explained to her that we were told there was an error initially that triggered them realizing he needs 2 and not 1. She said she is aware, but repeated that just needed 1. I took time off work and have had to go back and forth with his day care and insurance people for literally no reason. That is not only frustrating, but this scenario could have been potentially dangerous to my dog's health due to them almost double vaccinating him with a vaccine he did not need. In all, this vet was overall a horrible experience and they do not seem to care about you or your dog. The customer treatment and poor record keeping is ridiculous. I also don't know how safe it is to be sending large quantities of Chili's to a vet practice where people's animals are. A good cue to if a vet practice is one you actually want to support and commit to is if they attempt to sell you the most expensive flea and tick medicine, and don't inform you about all your options. This is one of the vets that will just try to immediately sell you the most expensive product and then send you on your way.

We have used Urgent Vet about half a dozen times for our 3 dogs. It is easy to book a slot online…read more The confirmation email, estimates, vet records and final bill are all processed and sent in a thorough automated like manner. One time they called ahead to an ER for our pet as they wanted them to know we were coming in with certain conditions. The emergency room was prepared and briefed before we arrived We use this in cases they we are not sure if it is severe enough to warrant an emergency room visit. The vet hospitals we use say this can be used as sort of a faster triage since vet hospitals can have a longer wait with running on triage and handling some very severe time sensitive cases. There have been visits where we have been given a treatment and sent on the way home. Other times we have been referred to an emergency vet center like CARE. Showing them below for reference. Came in with dog that had a lump in her mouth - referred to CARE it was melanoma. They did do x rays of the lungs to help speed up her intake at CARE. Our dog vomited we went. While there blood started coming from her mouth. They gave her an anti nausea so we could make the longer drive to CARE as she had pneumonia and had to be admitted to the hospital for a couple days. Blood in a dog's eye - On site they were able to check her retina, and did a stain to check I think if there was anything more concerning/severe. The tests all came back clear, they think she popped a vein at the groomer and sent us home with an eye ointment and instructions. They do have wifi for pet parents. Water and some snacks on the far end of the waiting area. The wait can vary depending on how many cases they have and their severity. If anything escalates while there i.e. dog went from throwing up to drooling blood just let them know and a vet tech and vet if needed will pop in. One of the most helpful things for hospitals it to take videos or photos when safe and able of what occured or they did. It can help with the assessment if your fur baby is not doing it at the time of arrival at the Urgent Vet. Would absolutely recommend and I am sure we will use again. This gives our pets relief on minor issues when our vet is not open and the injury doesn't appear to be life threatening.

Took my sick, lethargic dog here Wednesday evening. They claim to not charge more than an ER…read morehospital, that's a lie. They charged me more than $600 for bloodwork plus a visit fee, which I expected, with no diagnosis. After an hour my bill for nothing but bloodwork was $900. Long story short, this place is a sham, no ultrasound machine and all they seem to care about is charging you a lot of money for sub-par care. My dog died the next night from a grand mal seizure at the Denver er animal hospital. They were amazing.

The staff at Lakewood were kind, courteous, and timely. We had no issues when we took our cat for…read morehis yearly vet visit. It was our first time at this office and everyone was nice and respectful of us and our cat. I have no complaints. Honestly I'm kind of shocked by the bad reviews this place has - I think people just get on here to complain sometimes and that makes them feel better.

Run! Away from this place. Worst clinic ever! Provided my puppy a very painful, unnecessary test,…read morefor something my puppy was already fully vaccinated, just for not paying attention to his previous test records. I wouldn't recommend this Vet clinic at all. If you see this clinic run! Away!

Harbor Paws? More like Harbor Pause... Nail Day Canceled…read more I prepaid $249 for a one-year Harbor Paws care plan for my dog. My appointment was confirmed 48 hours in advance, but less than 24 hours later, Tara, the practice manager, told me I was unfit for their practice and that no refund would be given. She said this was because of a previous review I wrote, not anything related to my pet's care. I was denied most of the services I paid for, including doctor visits and nail trims. I've escalated this to corporate and the veterinary board. Potential clients should know prepaid plans here may be canceled at the practice's discretion.

My dog has been a patient here for all 7 years of her life. She had her teeth cleaned by a…read morewonderful vet , Dr. Laity, about 5 years ago with no complications. That vet is no longer there. I scheduled her for a teeth cleaning in February. I was called and told my dogs heart rate had dropped to about 10 and she was now in oxygen. They told me she would have to go to the ER vet in Huntersville where she could get extensive care. Apon picking her up she was comatose and they brought her to me wrapped in a blanket. I knew she would not survive the drive to Huntersville and after pleading for them to do something the vet that was supposed to do her cleaning said he would take her with an assistant holding portable oxygen. When I arrived the ER vet attending to her gave her very little chance of survival and was told I could put her to sleep that day. I refused, 4 days and 4 nights, 5000 dollars later she recovered. That is not all. A few days before she was scheduled for her cleaning, they sent me an email stating she was scheduled for euthanasia. Although I was alarmed I brought it to their attention thinking it was an awful mistake. I am beyond upset that this happened and just don't want it to happen to anyone else's animal.

The response to my complaint has been nonetheless thorough and appreciated. I hate that one person…read moreaffected my experience but this is genuinely is a great place to take your pets

Rude staff. Rude vets. Used to be an emergency vet. Discovered when I had an emergency with one of…read moremy cats, they decided NOT to be an emergency vet and were closed. Had to drive to the next closest, which wasn't close. My cat passed on the way. If I hadn't wasted time going to this place, she would have had care and survived. Just one of MANY issues I've had at this corporate money grab. They don't care about your pets anymore, just the money they can squeeze from you. They were much better when they were in the "house". Now they're just corporate stiffs in it for money.

We have been using Poplar Animal Hospital for all our fur babies for 25+ years. They are the best!…read more Today I took Miss Sadie in for her annual wellness check. Dr. Justis and Kenzi saw her. They took.her back right away, were very kind and compassionate and spent time addressing all my questions and concerns. Sadie is 14 plus years old and in good health, which I am sure would not be thecase unless we went to this wonderful practice. folks for all you do!

Miss Abby does a spectacular job with all of our fur babies. She treats every animal as if they…read morewere her own. She explains everything thoroughly and always answers any questions I may have. i rate Abby 10/10.

I've taken several of my pets here and have always been very happy with their treatment. The staff…read moreis friendly and they are very caring. I had to put one of my cats down and they were very supportive.

Always takes good care of my pup. Fast and friendly service. Appointments always start on time and…read moreI really appreciate that!