First time visit. We loved it. Troy and Bentley, his dog, are the best! We arrived knowing only that we needed a new bed and left with an armful of info that is helping us talk about what we really need and want. We'll definitely go back and buy our new bed from this company. Amazing experience; if only all customer service was like this! read more

I hated the foam mattress I bought a few years ago and didn't want to make the same mistake again, so went in to Bedtime Mattress to test the beds and return to a coil mattress. Blake was very helpful and relaxed. I don't love it when someone talks your ear off offering all kinds of opinions, when I usually know what I want. I like a softer touch. Blake was really kind and just offered information when I asked or when he could see me pondering something. I found the mattress I wanted and he didn't try to upsell me to something I wasn't interested in, which instills trust. He made the whole process very easy, even coordinating a pretty quick delivery so I didn't have to have too many more uncomfortable nights! The delivery guys came on time and were helpful as well. Now, I'm sleeping much better on this more comfortable mattress. All in all, a really easy process! read more

Excellent place to do business. Straight forward learned a lot. Don't know you measure mattress from the bottom. Got a great mattress. Will be back for a king size for my house this queen is for my trailer. read more

We came in looking for a new bed after our dog completely destroyed our old one. Troy was incredibly helpful and knowledgeable, and never once felt pushy or like he was trying to upsell us. He took the time to really understand our needs and gave honest, informative guidance, which we truly appreciated. You can tell he genuinely cares about helping customers find the right fit. Bonus points for his dog Bentley, who is absolutely awesome. Highly recommend this place to anyone looking for a quality bed that helps you rest and recharge every night. read more

Found this place on a whim about a year ago after purchasing an expensive mattress elsewhere and needing new box springs. Even though my need at the time wasn't a big-ticket purchase, Troy treated me with the same care and attention you'd expect for someone buying a whole new bed. His warmth, knowledge, and genuine willingness to help left a lasting impression. I told myself then and there that any future mattress-related purchase would be through Troy--and I meant it. Fast forward a few months: I started experiencing some back pain and began looking for a Tempur-Pedic topper. My first call was to Troy. He didn't try to upsell me or push a product. Instead, he took the time to ask detailed questions about my sleeping habits, pain points, and firmness preferences. I approached the purchase knowing it might take some trial and error, and Troy was honest about that. But he nailed it--his recommendation was spot on. After a few days with the new topper, I've already started noticing my back pain easing bit by bit. Troy is the real deal. If you're looking for honest advice, quality products, and someone who truly cares about your comfort, he's your guy. Highly recommend! read more

Amazing experience!! Richard was extremely helpful with trying different mattresses and pillows while explaining their awesome benefits. He immediately greeted with a big smile and welcome! He was so kind and created amazing convo!! Will most definitely coming back and reffering to my friends!! read more

Reasonable price, wide selection and good service. Richard was knowledgeable and helpful in our choice of mattress. We were pleased with our experience. Delivery was on time. read more

If you are in the market for a better nights sleep go see Richard, very knowledgeable, easy going, plus supporting local businesses is always a good move. read more

I had a great experience buying 2 mattresses from this store on July 3. The store is clean, has a good selection with reasonable prices. I was assisted by Troy, the general manager. He was a total professional and had a lot of knowledge on the mattresses we needed for my kids' beds. Unfortunately the delivery of said mattresses was absolutely absurd, some may even say it was a disaster. I was told when I bought the mattresses that due to the July 4th holiday, the mattresses wouldn't be able to be delivered until Friday, July 15. Since it was a holiday and all, I understood the delay. I was also told I would get a call the day before with the delivery window. Fast forward to Friday, July 15. I didn't receive the call with the delivery window the night before so I called the store right when they opened. I spoke wirh Fabricio about my delivery (Troy was not in) and to my surprise I am told, they don't deliver mattresses on Friday and on my order my delivery date was left blank. So of course I am stunned, alarmed, and disappointed. However Fabricio assures me that they can make the delivery happen in the afternoon despite having a blank delivery date on my order. The nice delivery people (Robert and a friendly lady whose name I didn't get) come over promptly at 3 pm and guess what???? They have one of the mattreses (the full size) but the due to an erroneous label, the second mattress did not arrive from the distributor in Arizona. They tried to offer a temporary alternative mattress (a twin instead of a twin XL) but we didn't want the strange, incorrect mattress of mysterious origin. It might have been the floor model for all we know. Long story short. Purchasing mattresses here was a dream. Getting the correct mattresses we purchased actually delivered to the house?? Well so far it has been a horrible experience. It's been two weeks since I paid in full and I only have half my order. The take away is, this is not the place to go if you need a mattress relatively quickly. Mistakes and misunderstandings galore! read more

I can't say enough good things about this mattress store. We walked in to a very clean store and a welcoming attendant named Troy. He was patient and very knowledgeable in the variety of available mattresses. He listened to our needs and found what worked best for us. Prices are more than reasonable with accessories as needed. We had read previous Yelp reviews about this store which led us there!!!! It did not disappoint!!! read more

Amazing service!! I didn't know I would be sitting here buying a mattress right now, but it's all thanks to Daniel who has been nothing but welcoming and super informative. He had us try out this machine to determine what parts of our body has the most pressure points. Then he showed us the best mattresses. We went with the Tempur-pedic + pillows + mattress cover and he hooked us up with the Black Friday sale! Thanks Daniel!!! read more

The associates Daniel at this location are so helpful and take their time with you and the questions you may have. They have a huge selection and many options. They have great prices and also great deals! read more

The Staff is Great! Lots of information and recommendations! Very knowledgeable and no pressure! Store is immaculate and super organized! We even got free delivery to West Covina! Highly recommend! read more

Bedtime Mattress & More - Spare guest bedroom- perfect for kids! - Mattresses Near Me - San Dimas, California

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You will love this place, it is like working with family. They are so knowledgeable, about the industry. If you seek that great night of sleep. Come to Bedtime Mattress and ask for Troy. Tell him ED sent you. This place is amazing. read more

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Daniel helped us with our mattress selection and answered all our questions. We decided to purchase a mattress based on his recommendation. Thank you Daniel for all your help. read more

Daniel was very helpful and informative. Bedtime had various selections of mattresses to choose from. They have great prices! read more

The service I received from Troy at Bedtime Mattress was professional and accomodating to my personal needs. Troy showed me what was available in my budget and answered all of my questions in a friendly, honest manner. The store is extremely clean and modern. All of the mattresses are high quality name brands. There is a great selection to choose from without being overwhelmed. The delivery was prompt on the day and time promised. The two delivery men were amazing. Very helpful yet professional. My old (but clean) mattress and frame were hauled away at no charge. This is my second mattress purchase from Bedtime Mattress and I highly recommend them. The first mattress purchase was for my son several years ago, and we were very pleased with that experience, as well. My new mattress is just what I needed for comfort and rest. Love it! read more

The manager Troy is a total "used car salesman". Don't trust him & don't buy anything from this store. We had purchased of over $8,000 worth of products from this store, including a TempurPedic Luxe Breeze firm mattress (a $6,000 mattress!). It is supposed to give a cool feeling when you lay down the mattress. I went to the store and told my issue to Troy. His excuse and explanation was that because my wife did not purchase the more expensive "Pro" TempurPedic Protection at $300 but instead bought the $200. I told him that the protection should not alter the cool feel of the mattress. Whether the protection is on the mattress or not the mattress should still provide that "cool" sensation that TempurPedic advertised. Troy just wanted to blame it on my wife and just wanted the more expensive protection. After I knocked off his used car salesman technique, he stopped and listened...for a short time being. He kept claiming that there is nothing ever wrong with the mattress. He failed to listen over and over again. Finally, he kept his Tempurpedic rep and said that will do an exchange. However, for the exchange I have to pay for the delivery which is $100-$150. I told them the mattress has a 90-day guarantee. Not only that I told him that I wanted to try it out before they deliver to make sure that the mattress is working. He made excuses that he doesn't have any space in the store. At the end, we gave up with this used car salesman and kept the mattress. We spent so much for the mattress and don't even think it is working. This TempurPedic Luxe Breeze is a real gimmick to me. It doesn't work and surely this store will not work in the future either. I highly recommend you not to buy anything from this store for you have a deceiving used car salesman selling you an expensive mattress. read more

I would give them 10 more stars if I could. From our first visit to the store, to bringing our daughters to pick out new beds, both Troy and Fabrisio were very knowledgeable and helpful. Troy makes you feel like family when your there. They just delivered 2 twin beds with adjustable bases for our 2 daughters and both Robert and Justin were amazing. From setting up the beds to showing them how they worked and they even put on the mattress protectors for them. They even checked on a pervious bed we purchased over 8 years ago, and flipped the mattress as well. read more

I met Troy two weeks ago after coming in to look at what mattresses he had available. Both my husband and I were going back and forth with two specific brands. Troy was very knowledgeable with both brands but we were not % sure which one we wanted. During the two weeks we went Sleep Number, Sit & Sleep and Ashleys Furniture. Still not convince, we came back to see Troy. I came for a specific mattress but he didn't have it out on display. We the Black Beauty Rest so much that we decided to get the top of the line. Troy thank you so much for your hospitality, your knowledge and your patience. Can't wait to get our new mattress. read more

I can't say enough good things about this place. My husband and I visited this store a few weeks ago on a referral and had such an awesome and smooth experience with Troy. The store was clean and organized, and Troy greeted us immediately. We told him what we were looking for and our budget, and he really took his time asking us questions and getting to know us and our needs so that he could make the best recommendation for us. He didn't rush us, and was not pushy so we felt very comfortable making a decision and we love our new mattress. The mattress was delivered a few days later and everything went so smooth. Thank you again Troy! Will definitely be referring all of our friends and family here :) read more

Absolutely love this place . Bought a great mattress here a while back and then tried a sleep number. The bed was terrible and came back to replace it. Same amazing people, service and products. I wouldn't go anywhere else ever again. read more

Fabricio is the kindness man! This is our third time coming back to this mattress store. We weren't sure what we were looking the first time and he was so informative and helpful. We never once felt pressured to buy. We took our time and he allowed us to try many options in the store. So glad we found this place. Waaaay better experience than the big box stores we have recently visited. Fabricio got us the best deal he could. He went the extra mile! We found our place to buy any mattresses in the future for sure. I would highly recommend. This is the spot. read more

We stumbled upon this business while in the area appliance shopping and glad we did. Customer service with Fabricio was excellent. Can't wait to try our new Tempur-pedic bed! read more

I have been looking for a while for a mattress for my daughter and came in one day and Fabricio had informed us on all the differences between the mattresses. I did research and came back to bedtime mattress and to Fabricio as he truly helps you and is not pushy at all. I brought my daughter in and she choose her mattress. Bedtime Mattress is super clean and they have so many options to choose from. Fabricio was another reason i came back and will be recommending to family and friends. Fabricio was very welcoming and took his time to show us all the options they had and what is best fit for certain sleepers. Thank you for the kind service and being so patient. read more

Watch for bait and switch on tempurpedic products. Purchased a tempurpedic mattress with a Sealy base a few months back, and everything went perfectly well. However, I got a call before delivery that the base was back-ordered but I'd get the upgrade for free, which I accepted. I naturally assumed the upgrade would be Sealy/Tempurpedic model. I found today - 3 months later - that the upgrade was actually from a brand called Innova - I can't find this for sale or reviews of it anywhere on the internet. The one place I did find had it in clearance for 200 less than what paid for the original. Merchant refuses to replace, so I'll likely have to live with it. But I fell for it because I trusted the yelp reviews, so I'm doing my part in making sure others are not caught the same way. Make sure you check the brand they actually deliver and don't accept swaps without asking the exact brand. read more

Great staff, friendly, informative, and does not feel like a sales guy trying to pressure you to buy. The store has a great variety of mattresses to choose from and I was able to get my sheets with my new bed here as well. My parents, cousin and now I have all purchased from here and I definitely without a doubt recommend coming here. The store owner was extremely helpful and friendly. read more

Bedtime Mattress & More - Sales floor - Mattresses Near Me - San Dimas, California

Great customer service, Fabrizio was very knowledgeable. They have a test mattress that makes recommendations based on how you sleep. Same day delivery was great too. Finished my purchase at 5:30pm and was having it installed by 7pm. The delivery guys were great too. I had my bed frame backwards and they switched it out for me. 10/10 recommend read more

Came in on a Friday evening and spent about a half hour or so with Fabrizio looking to get a new mattress. We bought one and had installed by Saturday afternoon. Couldn't have gone easier, no pushy sales tactics, no BS. read more

Awesome service today by Danny ! Needed a bed asap and He was so courteous and made it a smooth transaction. I highly recommend stopping by for all your mattress needs. . read more

I walked in bedtime mattress to look for a new mattress, and they were very kind and helpful specially Daniel. The mattresses at a very reasonable price. read more

Great experience, friendly and knowledgeable staff. They had in stock exactly what we needed. A twin mattress for my growing 3yr old daughter. She's loves her new mattress. Oh, and they even gave us a free pillow. read more

Bedtime Mattress & More - Sadie testing out her new mattress... - Mattresses Near Me - San Dimas, California

I bought my first mattress from Troy & Rochelle at Bedtime mattress 18 years ago and have been returning ever since. I've moved over 100+ miles away and still I choose to go to their store because of how memorable the treatment was when we first visited the store in San Dimas. Yesterday, I bought another mattress I intend to have for 10+ years and brought my sister with me and upon her seeing the treatment by our sales professional Fabricio, she decided to get one as well. Fabricio was polite, informative and friendly. A professional approach and genuine kindness are the hallmark of this place. Please go and see them next time to get your next mattress or bedding needs. read more

Great selection and price. Good service from Troy. Glad to have gotten our mattress from Bedtime Mattress & More. I would recommend to family and friends. read more

Bedtime Mattress & More - My mom and husband - Mattresses Near Me - San Dimas, California

This review is WAY overdue! But better late than never, I am finally getting around to leaving my review for Bedtime Mattress & More, specifically the service I received from Fabricio. Back in June my husband and I got the keys to our first purchased home together :) One of the things that entailed our new journey was finally setting up my step daughters room. We picked out a bed frame before my husband left on Military Orders and all that was needed was a mattress. I went to several different stores and sat on several different mattresses. I must have went to at least 8-10 different stores. Yes, buying a mattress is a big deal! Anyway there was one particular one at Bedtime Mattress & More that caught my attention. The only thing was, it was way over our budget....but of course my husband being the kind man that he is, said it was fine. But I just wasn't sure myself if I wanted to go over the budget by THAT much. Went home thinking about it and I ended up Google-ing the mattress and turns out, JcPenny was having a closeout deal on it! They were offering a huge discount and free shipping too. The only problem was, it was going to take a month to arrive. I ended up calling Bedtime Mattress & More and spoke with Fabricio. I asked him if he could price match what JcPenny was offering. He spoke with his boss and after communicating back and forth, we worked out a deal! Got the mattress just a few days later! My husband and I ended up only spending $400 on the mattress versus what it could have been. Thank you Fabricio and Bedtime Mattress & more for the awesome customer service you provided. Definitely plan to revisit Bedtime Mattress & More when it comes time to replacing our mattress :) read more

Following a sorely disappointing experience with an online mattress purchase (product came defective after 3 weeks of waiting ugh), I decided to shop for a mattress in person. After shopping around at various mattress stores around the area, I went in to Bedtime with little expectations. As I entered, I was blown away by the friendly and enthusiastic energy of the salesperson (Dan). I am so happy with my purchase and thankful for a proper FIRM mattress. They are truly the "Nordstrom" of mattress stores. The store is bright, airy and clean. Save time and go straight to Bedtime Mattress!! read more

Bedtime Mattress & More - Serta Blissful Excellence - Mattresses Near Me - San Dimas, California

I DO NOT RECOMMEND!! The manager Troy only cares about his profits. The day I came into purchase two beds with two mattress, he was completely all about his customer service and providing the best service he possibly could, of course because his intentions were to make the sale. We purchased two matching twin beds with two matching twin mattresses this year in 2020. Since then, I have been experiencing chronic back pain. It started off as mild and now its to the point where I cannot get up fast from the bed. When I wake up, I have to slowly work my way up (MIND YOU, I am a 27 year old woman with no prior back pain). At first, I thought it was just my fast life from work and school so I did not want to blame the mattress. Then a couple months in, i figured it had to be the mattress but I just need to get used to it probably since it is a new mattress. It has been 5 months in and now my back is in such immense pain. I will be going to the doctors now but before that I wanted to get in touch with the company to notify them what is going in. 5 months in buying the mattress for me to be experiencing this pain I think is a good time frame to still call in, it is not a year from now as Troy made me fell. He basically bashed me and was really rude on the phone, of course I did get defensive with his mood switch from when I first met him to make the sell. On the phone he made me feel like I was lying, I was abusing the business and all i wanted was the same customer service he gave me the first day. Maybe an "I understand, but this is our return policy." OR "I can meet you half way like this" or anything in that nature. He was so quick to judge and tell me that calling in 5 months from then was basically ridiculous. I have never needed to call in to return any furniture, let a lone a mattress but as my back pain is so bad, I felt it was unfair that I now have to shop for another mattress that isn't even a year old because of how severe my back pain is. He did not care to even meet me half way or even show interest in what I was telling him was true. My aunt bought a matching mattress and she has been also having back pain. The doctor has prescribed her with back patches that I have been borrowing from her while I was trying to figure out the root to the problem. I have been purchasing from here since 2006. Maybe next time look at your buyers history from here first. I have never reached out to them to return anything, but like I said, it is unfair that I am experiencing this much pain and will have to buy a new mattress when mine is not even a year old. read more

Bedtime Mattress & More - Mattresses Near Me - San Dimas, California

We had a wonderful experience at Bedtime Mattress & More. Troy, the general manager, was accommodating and thorough in explaining the different types of mattresses. He made sure to answer all our questions and provide us with a variety of options to choose from. Troy encouraged us to lay down on each mattress and have us a comprehensive explanation of the mechanics of each one. We can't wait for our new mattress to arrive! Highly recommend this place for their excellent customer service and quality of mattresses they sell. read more

Fabricio was amazing, friendly, and gave it to me straight. He managed to get me in and out as well as same day delivery. Would absolutely recommend. Thank you Fabricio!!! read more

This was the best experience of my life! I really didn't go in the store to buy a bed......I was just shopping with my mom, we were going to go to other stores as well. I have to say that Fabricio was personable, patient and professional. Fabricio showed me many beds and let me try all of them. He was so kind....I ended up with a fantastic bed and investment for myself. Thank you Fabricio!!!! read more