We had a great experience working with Bill Steiner at Ortho Mattress. From the moment we walked…read morein, he provided excellent service--friendly, attentive, and never pushy. His salesmanship really stood out; he took the time to understand what we were looking for and guided us through the options with clear, honest explanations. Thanks to his help, we found the perfect bed, and we couldn't be happier with the quality and comfort. The whole process felt smooth and stress-free. If you're looking for someone knowledgeable and genuinely helpful, Bill is the person to see. Highly recommend!

Bill made it super easy in buying a mattress. He was super transparent and was able to find us a…read moreperfect match for our sleeping needs. We got a great deal and her extremely happy with our purchase.

Very informative and understood our needs. Did not feel pressured to purchase a more expensive…read moreproduct. I have lower back issues and they educated me on different types of materials used on beds that would fit my needs. Unfortunately, I don't remember the gentleman's name, but he was very pleasant.

We had such a great experience with Andy! From the moment we walked in, he was welcoming, down to…read moreearth, and incredibly genuine - not pushy at all. He really listened to what we needed and helped us find the perfect mattress without making us feel rushed or overwhelmed. You can tell he actually cares about helping people, and that made all the difference. Just an all around cool guy who knows his stuff ad treats you like a human, not a sale. Highly recommend asking for Andy!!

We came in looking for a new bed after our dog completely destroyed our old one. Troy was…read moreincredibly helpful and knowledgeable, and never once felt pushy or like he was trying to upsell us. He took the time to really understand our needs and gave honest, informative guidance, which we truly appreciated. You can tell he genuinely cares about helping customers find the right fit. Bonus points for his dog Bentley, who is absolutely awesome. Highly recommend this place to anyone looking for a quality bed that helps you rest and recharge every night.

Amazing experience!! Richard was extremely helpful with trying different mattresses and pillows…read morewhile explaining their awesome benefits. He immediately greeted with a big smile and welcome! He was so kind and created amazing convo!! Will most definitely coming back and reffering to my friends!!

Excellent products & prices! Glad they have a kids playroom…read moreto keep the kids occupied while we shopped, that REALLY helped! Check this place out if you want a nice mattress at a great price.

Looks like this place closed down. I bought a mattress earlier this year from them and went back…read moretoday looking for another mattress. Looks like it's closed unfortunately.

I bought a sofa and loveseat here. It's really excellent quality merchandise. Marissa was a very…read morehelpful and knowledgeable salesperson that helped me find exactly what I wanted. Eleazar did a great job with the delivery. The furniture cost about what I expected it to cost. I'd happily shop here again.

Fernando was extremely helpful and patient while helping us pick out the perfect couch. He took the…read moretime to answer all our questions, showed us different options, and made the whole experience easy and stress-free. His customer service was amazing, and we never felt pressured.

Very nice and reasonable! We walked in knew what we needed and was out in minutes. No up sale no…read morepressure !!!

Great place and the best matress. Great help. Good quality mattresses and prices thanks for…read moreeverything. Gary lewis

The service, selection and price point was spot on. They have an electronic bed that analyzes your…read morebody and what degree of firmness is best for your body type. The gentleman waiting on us was very patient, answered all of our questions and help us choose the best bed to meet my mother in laws needs. She is 95 years young and she really appreciated the way she was treated.

I was looking for a new bed and stop by this location to browse the options they had. After heading…read moreinside, Ana was the one that helped answer all of my questions. I told her a few of my preferences and she showed me options that met that expectation. Throughout the interaction, I really felt she had my best interest in mind and helped me find the best deal. After choosing a bed, I was able to work out a delivery date with them. On the actual day, the delivery staff was very efficient. They came on time, moved the bed inside the bedroom, unpacked it, and left. It was a positive experience from start to finish.

Do not buy this brand. I paid $4,000 and my back has always been killing me. I tried to upgrade but…read morethey wouldn't let me. Buyer beware In response to the response I received - I already tried talking to you guys at the store, and I have called that customer service phone number dozens of times. At this point I can say both this store AND corporate are at fault. Bad products. People need to know. This is where I purchased this mattress, and nobody could help me. My back should not be in this much pain

UPDATED to Business: If you read my review, my issues is with the durability of the bed AND the…read moreservice after. Sleep Number can't separate the sale from the service no matter how hard a store will try. Much like a Toyota dealer can't separate itself from the dealer service it provides to an owner of the vehicle. It doesn't work that way. It's Sleep Number sales & service. Same name. Same company. I'm disappointed in the response to have me "call a number (that I have with no assistance) and to read the fine print." Might as well spend a day reading the fine print on a credit card as well. Sleep Number, don't offer an extended warranty if it isn't a true extended warranty. I'm not sure if this is just a commission driven sales benefit but it certainly wasn't worth the money that was paid for it as a customer. Original Review: Love the bed, not the service. And you WILL need service. We purchased a $10,000 bed from them with all the bells and whistles. A year and a half later, one of the air mattresses developed a leak. $160 and that was with the extended warranty. A year after that, the heating element went out. That is another $160ish. Wouldn't be so bothered had we not purchased the extended warranty. There are all kinds of fine print limitations to it. Think when you buy a number to bumper warranty (you think) only to find out later even basic things aren't covered. Do I love the bed, yes, it's our second one. But for $10,000, I would try another brand due to poor customer service after the sale. So many options today and a lot less expensive. Sleep Number, contact me if you can help.

This is a five-star mattress shopping experience, bar none. Paul is the type of knowledgable…read moresalesman that just simply doesn't exist anymore. He is honest and helpful and just so darn sweet - I had been overly shopping and researching and was driving myself mad. Paul's expertise and willingness to help gave me the confidence to finally just - make a dang decision. And I landed on just the perfect one: a Posh and Lavish ultra-plush (its not THAT soft, all-latex mattresses just tend to be way firmer) with pricing over 1k below the manufacturer's website's listed MSRP. Paul was responsive via text and was so kind and communicative throughout the whole process. And made delivery a breeze. The whole shopping experience was the best, most honest - no weird and sketchy warranty policies, this man just really wants to find you your perfect bed. Thank you, Paul! To boot, he also offers unusual, hard-to-find mattress models - my father-in-law sleeps on a mattress that's as firm as box spring, and I was excited to discover that Paul stocked those sorts of options too. All across the spectrum. I can't wait to go back and give this wonderful man more of my business.

We bought our first mattress from Paul 15 years ago, and upgraded only 4 years ago to switch to…read moreKing size. In addition, we bought mattresses for our kids. These are the best, most comfortable, non gimmicky mattresses ever!! Along with that, the customer service is impeccable! We had a small issue and Paul came to our house to solve it!!! We highly recommend Costplus mattress!!

Jennifer and Alan were super helpful and insightful. Came in to buy a couch and ended up getting…read moretwo! originally I was going to go with one of the brands they had in stock but they offered the option of going custom which was much cheaper. There were many colors and material to choose from so the combinations were endless. Couch came a week later. Don't sleep on this shop (unless you're buying a mattress from them). Hidden gem of this city 100%

Okay so let me start off by saying that my search for a new bed has been rough!…read more Ive been in the market for a new bed for half s year now. My ikea bed was just not cutting it and after a while they fall apart. I went through so many places looking for new bedroom sets but everything is so expensive! So I decided I was gonna opt for a box spring and a mattress. Simple Sally. I went through amazon, several mattress places, OfferUp and even back to ikea... but nothing. I found this place on yelp. .. let me just say that It was easy peasy! Owner was super nice! Explained different mattresses and told me prices. I opted out to getting a mattress I was going to get from amazon. I paid and he allowed me to come back for it later in the day. Hooked up the box spring and mattress to the top of the car! Super friendly !! Great experience! Thank you for my new bed!