Company responded same day and were polite and friendly. They were concerned about getting us up…read moreand running as quickly as possible. They were knowledgeable and experienced with the unit and knew what to look for.

GET A SECOND OPINION! Long's Heating quoted $11,000, insisting my system wasn't repairable and…read moreneeded to be replaced. Medford Heating replaced my fan motor for $750 and the system works perfectly.

They were very professional and I love the units, we had seven units installed in two of our homes,…read morealong with getting windows install installed in one of them. They were installed in 2022, today three of the units have stopped working, I'm hoping that they have excellent customer service as it is going to be a very hot weekend and I am about to have a house full of company arriving from the airport today! I will update on their customer service. Hopefully it continues to be a good experience.

This business wanted $150.00 for an estimate!!! When is told…read morethe owner I had already had a diagnostic on my system he told me that made No difference!

I highly recommend Kennedy Fuel. They do annual maintenance on my HVAC system and have done dryer…read morevent cleaning for me as well. They are always prompt, courteous, and clean! They never leave a mess. They charge a fair price. I am very pleased with their service.

On Friday Feb. 19th, 2026 my HVAC system died. I contacted Kennedy Fuel & Heating and they…read moreresponded immediately. From the time I placed the call, to their service reps. visiting my home was a matter of hours. After the initial consultation, a brand new system was chosen, a team of installers went to work: In less than six hours this new Daikin system was up and running. From step one to the last one, it was easy effortless and their customer service skills are top rate. I highly recommend this business if you are in need of any types of HVAC inspection, repair or instillation. 5-Star all the way.

Can't say enough good things. Our AC went out in 100+ weather. Called Dustin first thing in the…read moremorning, expecting to have to wait at least a day. But he said he could probably make it that day. He actually arrived a few minutes early and had us up and running within an hour. He has a great attitude and won't BS you.

Dustin was very responsive and provided additional information as requested promptly. Provided a…read morevery competitive quote, with various options that met my requirements

So I called Vicki, who claimed to have never seen my response to her email. Said she would try…read morereach Jarra. Jarra called awhile later to let me know how fortunate we are that "the company has cleared my afternoon so I will try to be there to take a look between 1:00 and 4:00 pm"-and that's with a cleared afternoon. Jarra also inquired about my email, claiming that no one can find it "Vicki can't find it the owner can't find it, everyone is looking but it isn't there." There were no problems with our email exchanges in December, so I am sure Vicki is simply having more trouble. Jarra texted around 3:15 to tell me he was headed our way from Eagle Point and arrived at our door at 3:50. He explained that he was on the phone and speaking with a technician about the codes I had told him about and that he would start trying to track the problem at the heat pump while talking with the technician. Jarra then came inside the house to the air handler while still speaking with the technician on speakerphone. The technician was explaining that there was no communication between the controls, the heat pump, and the air handler and he was quite certain of the cause. He told Jarra what he could do to test the theory and eliminate other possibilities, but again, he was certain of the fix needed. While they were talking Jarra answered a query from the technician saying "this unit is a 950, not an 850" which gave the technician pause before he said something like "oh, ok, I didn't realize that. Well, it is what it is but I am still betting that this is the fix." Jarra then explained that he needed to remove our thermostat from the living room wall and try to hook it up direct at the air handler to both the air handler and the heat pump to see if he could establish communication between the three. He then proceeded to do this. When I asked Jarra why the technician became sympathetic when he learned that this unit was a 950 instead of an 850, with some hemming/hawing Jarra explained that the 950 has some "peculiarities that can cause issues" or words to that effect. He further explained that there is now a 1050 that is supposed to address those issues. After connecting the thermostat direct to the air handler and heatpump control located in our closet, Jarra explained that he could not figure out how the wires were run from the thermostat in the livingroom to the air handler and would need to "check with my company to see when the can free someone up to come help me. You will need to leave the closet open so the the heat sensing unit can tell how warm it is. I will be back to finish this up as soon as we can arrange it. He then left us with nothing but a hole in the wall with wires sticking out where the thermostat was and the thermostat sitting on a toolbox in the closet with the air handler and instructions to leave the door open. Feb. 18, 2026 Jarra called this morning, inquired as to whether everything was still working. Then said something along the lines of "well I've talked with everyone I need to talk to on my end and we are ready to come back and complete the repair and I was wondering, , well management was wondering if we do that, would you be willing to withdraw your unfavorable Google review?" Not having expected to have my repair completion held hostage, I began to say that I would have to think about that, given that these issues have been ongoing since this company carelessly/recklessly allowed the computer motherboard in the system to get soaked. I further explained that along with the constant extra costs and uncomfortable temperatures, the constant interruptions to our lives having to wait/be available for 3-4 hours waiting for a technician, etc. have gone on for years as well and the company has remained completely unconcerned until right now. Jarra then did some more hemming and hawing and I asked him if what he was trying to say was that the company was trying to end our relationship hoping to further avoid responsibility. Jarra confirmed that it was his impression that if I am unwilling to reconsider and withdraw this review and forget everything that has gone before then the company wants to end the relationship, but said he would need to speak with them again and would call me back. Jarra called back about 10 minutes later to inform me that the company was quitting without finishing the current repair and was voiding the regular maintenance contract, "but they decided they would refund to you what is left on the contract. And at least it is working, but if you don't want to leave it like it is you will need to find someone else to finish the job. You could leave it like it is and it should be fine for awhile but it won't be as convenient.", or words to that effect. Was disappointed but unsurprised with Allied's decision, and sorry for Jarra's part in it. Shameful conduct all around.

I contacted Allied Comfort Pro for a duct cleaning quote. I was informed they could only provide a…read morequote after their Installation Manager did a brief inspection. Well, he called only to inquire how many registers (vents) were in the home. Apparently, 11 registers is above the normal 8 registers and we were quoted $890 over the phone and via email. I then called Jim Williams who was recommended by the very dependable Mark at AirTec. Jim arranged a time to come inspect and provide a quote. So pleasant and professional. We were quoted $400 and he was able to schedule the duct cleaning within the week! House air is noticeably "fresh" and we were so happy with his work!

Best experience!!! Dirk and Cody(I think was his name)came out and made sure there the exceeded my…read moreexpectations. Thank you so much to the both of you. Fabulous job!!!!!

Had 2 rooms done. One has older carpet the other is less than one year old (annual professional…read morecleaning mandated for the warranty). First the guy tried telling us it had been installed incorrectly by the local company we purchased it from, and that the warranty was voided because the wrong size seam tape was used so we should contact the company immediately to make them reinstall the entire job. I checked with the manufacturer directly the next day and he was dead wrong about tape and the direction the carpet was laid. Then after the carpets thoroughly dried both rooms smelled like dirty mop water. It's gross and we've been airing them out and using baking soda to absorb the smell. For the record we don't allow pets, shoes, or food in those rooms and the new carpet especially should not have ended up like that. There was one spot on the older carpet, which after "cleaning" had a distinctive ring around it where the pre treatment clearly hadn't been thoroughly rinsed. My store bought carpet spray does better than that. The rooms were not vacuumed prior to the steam clean either. Definitely won't be using them again and I didn't contact them to come back and do it over because frankly we didn't want them bank in our house.

Service was excellent. He explained all the options available with costs and probable length of…read moreservice provided by each including cost for a new system with present rebates. I would highly recommend him for any heating and air conditioning work needed. The final bill was less than I expected, and I'm cooool again. Thanks for the great job.

From the owner: We combine full-service HVAC expertise with advanced indoor air quality solutions to deliver…read morecleaner, healthier, and more comfortable homes. As the Valley’s only NADCA accredited duct cleaning company, we go beyond basic heating and cooling by identifying hidden airflow, duct, and air quality issues that many contractors miss. From high efficiency heat pumps and system replacements to duct sealing, dryer vent cleaning, and air purification, our team focuses on long-term comfort, energy savings, and professional workmanship backed by real industry training and local experience.

Mike and his team were totally professional from start to finish…read more We got 2 quotes, on company never even went into the attic to look at what needed to be dealt with. Mike was up there taking pictures and notes, came back with a plan, the executed it flawlessly. Everything was cleaned up like they were never here. We highly recommend Helm Air Duct Services

Mike & his crew - Zeb & Fox re-insulated my floor & re-wrapped the ductwork as well - great job on…read moretime & done ahead of schedule. Mike also got me what I needed to file for tax credits through Energy Trust. I'd recommend for sure. Thanks again Gene