On Christmas Eve we came home to water flooding our home. Immediately, we turned off the source of…read morethe leak and accessed the damage. Christmas presents soaked in their wrappings, rugs heavy with water, our wood floors already starting to twist. We had a waterfall effect on our stairs, water pouring into the basement through the ceiling and down the walls. My husband googled to find a restoration company, and I got to work sopping up the water I could. Despite the holiday, Drymedic had a team of men over within no time, including the owner. They quickly got to work extracting all the water they could by hand. The team spent hours that night taking measurements, setting up equipment, and trying to save our damaged things. We appreciated that these guys left their families to help us when we needed it most - staying with us until roughly 3am Christmas morning. The next step was removing drywall and molding as well as venting area to assist in the drying process. Every step of the way staff made sure to keep messes to a minimum cleaning as they worked. When all the water was removed and their part in the job was completed staff cleaned the floors again with a anti microbial cleaner. The staff followed the process of the job through to the end. Checking in with our concerns and making sure we were comfortable with the work being done in our home. We have recommended Drymedic to anyone who will listen!

Second floor bathroom caused damage to our main floor area late June 2025. I reached out to my…read moreinsurance company and they had Drymedic reach out. The mitigation team did a great job removing damaged floors and walls and started the drying out process. About 2 weeks later after requesting things to get moving a estimate was performed and a few days after that the reconstruction program manager came by for about a hour answered some of our questions and said he would have the flooring and painting team reach out to me in the day or so. I sent information on some items that were on sale we would like have ordered to be installed in our master bath and to get them purchased. Those items were drop shipped a few weeks later. After numerous text and calls over a 3 week period no one else reached out to me. I shared my disappointment and reached out for the Director of construction to reach out to me with no return calls or emails. I even reached to others with the company to relay the message with no response after doing that. So I terminated Drymedic and had another contractor get started. Of course once I terminated their service, I was reached out to by Drymedic. I asked for the invoice for the vanity and faucets I had preordered so I could provide that to my insurance company for payment. Nothing was provided and I was told I would be billed. During reconstruction I also used the Drymedic pack out team for all of my contents. All of our belongings were packed and stored at their warehouse during the remodel of our home. At this point I was still willing to use their other services. Construction was completed about a month later by new contractors and all of my furnishings were brought back and unpacked by the Drymedic moving team. Insurance paid all of the fees for the Mitigation, Pack out, Storage return of my items. Contruction fees for the new contractors I had to hire. Forward to almost 4 months later I was just issued a final bill from DRYmedic for the vanity and faucets along with a bill based on 10% of written estimate charge of the whole construction job they previously quoted. I was told if I did not pay the bill it would be turned over to collections.

I had a flood in my basement due to horrible storms, I called Servpro to come out to help. They…read morewere so helpful in guiding me on how to best handle the situation! I highly recommend them and they would be my first call if I ever have damage again. They showed up on time, called back when they said they would definitely worth a call to them!

Thank you to Kyle & Frank for the great job they did removing damaged items and removing wet carpet…read moreand padding and placing 24 fans and 2 dehumidifiers. It is a relief to have all that wet stuff removed! They were careful to check with me before throwing anything out that could be of value to me. I appreciate their kindness and highly recommend calling Servpro if you need help with a clean up.

Devin was on time, courteous, professional, efficient, patient with explanations, and did an…read moreexcellent job, removing stubborn coffee stains that another company surrendered to. Will hire again.

I have used them in the past and was super impressed. I called to have them clean all my outdoor…read morefurniture before my sons outdoor pool birthday party. I was so busy with work I missed their call so they could not get in my gate on the Friday before the Sunday party. By the time I was free to check my messages it was Friday night. There was an inch of pollen and dirt on all the furniture. I started to despair. I called Cathy and she said she was worried and knew I still needed help. She had Chris come last minute on Saturday. He was there all day and got everything looking amazing!!! It was my fault I missed my time slot on Friday but they bent over backwards! What a great company! Will always use them!!! When I used past companies I couldn't even see that they cleaned!

Our basement flooded in a recent rainstorm. ServPro quickly came to clean up and remove damaged…read moreitems. Despite overwhelming demand, they quickly scheduled crews to replace carpet and rebuild. Having one company coordinating restoration made our lives easier and completion faster.

Very quickly responded to my flooded basement. Staff is friendly and gave me great tips to avoid…read moreanother problem in the future. Great people to work with!

From the first call to the finished service, the team at MoldPro provided an exceptional…read moreexperience. They walked me through everything and made me feel comfortable about what was taking place. It's already a stressful situation, but the fact that their treatment is chemical-free made this a no brainer of a choice. I would recommend John and the MoldPro team to anyone looking to remove mold from their home the healthy way.

We hired MoldPro to remove mold from our basement. John came, assessed the situation and provided…read morea comprehensive explanation about the extent of the issue and the remediation. Brooke was very helpful and responsive in scheduling the work. Elijah, Tucker and Boro showed up on schedule, worked diligently, cleaned everything and completed the work ahead of schedule. They also made sure to provide me with an explanation of what they had done and the cost was exactly as quoted. I would hire MoldPro again.

These guys cleaned, waxed, polished, shampooed, vacuumed, and made gorgeous my formerly pigsty of a…read moretruck (SUV). I found them quite simply by seeing their sign perched on the corner of Rt 12 and Elder, right near their shop. The sign had their website listed, so I looked it up, then called and scheduled a time to come in. Before taking it in I shoveled out a crapload of garbage and it was still a mess. They shrugged that off and cheerfully made me comfortable in their "office", a room with comfortable couches, a tv (that I promptly turned off), and an accessible restroom, while they went to work. Two hours and $135 -- a bit pricey, but you get what you pay for -- my truck looks better than it did when I first bought it. I cannot recommend these folks enough.

Very professional. Respectful of COVID guidelines, masking at all times even outdoors. Expertly…read moremanaged my basement clean up after a sewer backup. Applied antibacterial solution all over the basement floor multiple times including the steps and the foyer out the front door. Cleaned everything. Moved damaged and soiled goods, even heavy items. Outstanding, effective, efficient, and knowledgeable. If I ever find myself in a similar situation again they will be my first call.

I reached out to this company for an estimate. This estimate involved moving apx 4000 items racks…read morepack and move back. So on residential side, large not a small job. The receptionist told me we do not provide free estimates. This company pretty local. Several of their competitors, were happy to accommodate. I ran my own business 38 years. I am semi retired. Would never ever consider hiring any company, for large job with not free estimate. Just really poor business activity.

Very satisfied. Top notch. We had a lot of water damage from…read morea second floor toilet overflowing. The water ruined carpeting, and leaked down into the first floor dining room ceiling and beyond. Floors had to be dried, furniture moved, carpet and ceiling replaced, and ceiling and walls repainted. The entire Paul Davis team was wonderful. From remediation, reconstruction, and back to normal, they all did great work! I was very impressed and pleased. I have expensive dining room furniture that I was particularly concerned about. It, as well as bedroom furniture, had to be carefully moved to different rooms. I can be quite particular, but each guy was careful and attentive to my concerns and listened well to my apprehension regarding packing fragile china, moving the heavy dining furniture, being careful not to scratch it, rehanging a heavy mirror, etc. Thanks to Mike, Ryan, Carter, and Kyle. I was also worried about seams showing when the new ceiling drywall was installed, but Justin did an expert job installing and painting it and the walls. It looks great! George, who removed the old carpet and laid the new, also did beautiful work. In addition, they were pleasant, respectful and nice people to deal with. I highly recommend them! Thanks to a great team: Jeff S. (remediation), Mike LaMore (project supervisor & reconstruction estimator), Justin (drywall and painting), George (carpet), Carter, Ryan and Kyle. Thanks! - Liza

Would definitely recommend this company. They did a fabulous job on cleaning our sofa. Went above…read moreand beyond offering to clean a pillow my grandson had melted crayon on. Look no further, they are great!

They cleaned our area rugs and two sofas and did a great job. They took extra care to protect our…read morehardwood floors and were very professional. I would highly recommend using them for any floor or upholstery cleaning you need. The price is very competitive as well.

Sometimes you go through hard times in your life. And that makes good people especially valuable. I…read morewant to thank Patrick for the work he did on the house I was unfortunate to buy with severe water damage. Patrick showed me things about the house which told the truth I didnt know. He is very knowlegable. He also helped us with managing the timeline and kept the equipment longer to get things done right. I hired Great Lakes remediation because of the experience with him, and I wish his company all the best in the future. Thank you!

During inspection process of buying a condo mold was found in the crawl space, Patrick was hired by…read morethe seller to remediate. During remediation he even found additional leaking items that were leaking into the crawl space that the home inspector missed, the seller addressed which saved me money & future mold issues. They sprayed the entire crawl space ceiling & added a vapor barrier. Patrick and his team are not only knowledgeable & they care & have old school work ethic that is a now a rarity. You will be beyond happy with the service he will provide. If I could I would give 20 stars! Thank you

This company is horrible. They were eager to do my small ceiling replacement job in between the…read morestorms this summer and were scheduled to come out on 8/19. They went so far as to tell me that I may have mold in my ceiling so they would bring a mold scrubber. The day before they were scheduled to come out they called to tell me that "my ceiling didn't need to be replaced" (pieces of my ceiling were hanging down due to water damage yet they were telling me it didn't need to be replaced) and I would be better off just finding a drywall company to do the work. I had been trying to find drywall companies prior to contacting them but no one would take the job because of the mold risk. I explained this to them and said that their representative had thought the same. They told me that my ceiling was dry and they bring a mold scrubber to every job. There had been a very major storm the week before and many people had flooding again so if I'm reading between the lines, they were willing to do my job when they didn't have other work to do but as soon as they could make more money on someone else's job they left me high and dry. The woman who called me said she would check with another company for me and see if they could help me out but of course it's been 3 weeks and she hasn't called back. Also; I explained that I had cleared the entire room in preparation for them to come and her response was "well I guess you can move your furniture back." Horrible, horrible customer service and zero compassion.

I used SERVPRO of Canton in July after a flood created two inches of water in my basement. Due to…read morerough times everywhere, it took me a month to get the water out. Then I called ServPro for the mold issues. They were AMAZING! Very professional. Stephen Smith is the project manager who came out first. He immediately scheduled his team to come out. When they showed up, it was like a light at the end of the nasty tunnel in my basement. They were quick, very professional, and went beyond their job requirements. I appreciate them so much and could not recommend them more. Through my basement issues I have dealt with several contractors for various things, and SERVPRO is the only company I can honestly say I would reccommend to a friend.