Burnet Heating & Air Conditioning went above and beyond to help us get our A/C fixed in the heat of…read moresummer! The other big companies servicing the Cedar Park area treated us as a number and one left us waiting all day with NO return phone calls. If you are looking for honest, dependable service, look no further than Burnet Heating & Air Conditioning. A huge thank you to them for taking care of us. Highly recommend to all!

The kindest and most professional family owned business…read more. I've lived in Llano County for 5 years ... Clarkson has been there for me every time my AC is taking a nap... Most Grateful!!

You can count on Clarkson to do the job correctly the first time. Secondly their pricing is fair…read more We keep a maintenance contract so that twice a year, our HVAC system gets serviced. Today, Paul took care of us. Paul was very efficient and considerate. He took time to give us tips to minimize our electric bills. He is a former marine and looks an acts sharp. Plus he is very personable.

Great service, again! AS ALWAYS!…read more Easily scheduled an appointment and Pete showed up when he said he would. He even gave me a phone call 40 minutes before to tell me he was on the way! He clearly explained the problem and gave me several reasonable options. Extremely professional service. I'm a huge fan of the service I get from Honest!!!

I had booked a technician to come in for an annual checkup. After some work, he decided to spend a…read moregood minute standing right in front of my window making my dogs bark like crazy while just staring at them. I told him to not intentionally annoy my dogs because I was working, which caused him to pack up his gear and leave without saying anything. He stated in his report that he didn't want to bother the homeowner for being busy working, so I was not informed of any recommended maintenance. At this point I had my gate unlocked and garage door open still for access to the attic. If I hadn't noticed that he had left, anyone could have walked in and stolen tools that I keep in the garage. I reached out to the office and the feel I got for them was that they didn't care at all. I got an "I'm sorry this was your experience" from a manager after chasing them down with emails and phone calls. The response was extremely lackluster other than "sorry you had a negative experience." I will not reward incompetence with my money.

Got out to house in a 24 hr notice through Choice Home Warranty people. Fixed are heating problem…read morein less than 30 minutes. Very professional.

I'm leaving this review because I believe safety and professionalism matter, especially when…read moresomeone is entering private homes. Based on my direct experience, this individual displayed behavior that was inappropriate, manipulative, and crossed personal boundaries. I was put in situations that made me feel uncomfortable and taken advantage of, and the conduct went far beyond what is acceptable for a service professional. I strongly encourage anyone considering in-home services to be cautious, ensure others are present when possible, and trust their instincts if something feels off. I'm sharing this not out of spite, but because people deserve to make informed decisions about who they allow into their homes. If he's put you on a similar situation and we're to scared or didn't know what to do this is a way for him to have to get repercussions for the way he needs to. We need to start speaking up and taking up for ourselves ​Complaints against HVAC contractors in Austin, Texas, should be filed with the Texas Department of Licensing and Regulation (TDLR), which handles licensing, enforcement, and unlicensed activity for Air Conditioning and Refrigeration (ACR) contractors. Complaints can be submitted online, by mail, or by fax, requiring detailed information, evidence, and contractor details.

Jeremy was the only contractor we contacted that was optimistic about repair versus replacing our…read morewhole system. Blessedly the repair worked! Very pleased with his diagnostic skills and his desire to help homeowners preserve their budgets when possible.

Very polite, professional owner.. excellent quality work, reasonable pricing, great…read morecommunication... came out to save the day for me when my a/c stopped cooling during 100 degree temps... went above and beyond... couldn't be more pleased... added Bluebonnet and Jeremy to my contacts to guarantee that next time I have a heating/cooling issue, I call these guys... In a world of companies who don't give a sh!t, it nice to work with people who do. please patronize small businesses like this... and especially these guys - this company is a winner.

First I want to say that these guys do good work and that the electricians Shawn and Katrina were…read moreknowledgeable and were easy to work with. The only reason they aren't 5 Star is that when we originally called, we were told our job would be about an hour at $125 total. We had already dug a trench, ran conduit, wire, had 95% of the parts ready before they came (they provided some end point pieces and fasteners and one breaker). All they had to do was make it connect up, swap some existing connections, and make it live at the box. (They did have to add a little junction box on the wall to clean up the wires, but that is really the only additional work). At the end, the bill was $525. I'm not one for confrontation or to suggest their work isn't worth the time, but at no point were we told it would be quadruple the cost. I could understand extra costs here and there, but I was a bit shocked. The labor was tracked at 4 hours. Even if that was how long they were here, that is an excessive amount of time for the work, especially considering the quote. My wife and I dug a trench, ran wire and conduit in less than 2 hours. It is hard swallow the connection point was a 4 hour job. I will end with saying that at no point did we feel like they weren't doing good work or that the electricians were unreliable or shady (in fact, it was totally opposite - they are great!) but we do feel that the time for the job, not only was wildly past their estimate, but just didn't seem to match the amount of work that was required.

I contacted Reagor to install a new water heater in my home. I had the option of them or me…read morepurchasing this. As I had no way to haul it, I asked them to do so. WOW - big mistake. Without warning me of the cost, they charged me nearly $500 to pick it up. All installation costs were on top of that. I have done business with them for 19 years and until this experience, I have been happy with their service and fees. When I was presented with my final bill I saw where they had charged me this exorbitant fee for a 22 mile round trip. I attempted to contact the owner regarding this but he wouldn't return my call. I went to his place of business to nicely discuss it with him in person but from the moment I stepped to his office doorway, I was met with anger and hostility. He said the general public has no idea how many taxes and fees small businesses must pay both state and federal to stay in business and he offers no apologies for what he charges, nor would he consider changing it to a more reasonable amount. I have no issue with the work that was done - the workers were competent and respectful of me and my home. However, I will never do business with this company again and I strongly suggest anybody that does to get a signed cost appraisal before any work is done.

Danny was great - extremely knowledgeable and found items that could become future problems, some…read moreof which under warranty. Very pleased with service.

It was Easter Sunday evening 2023 with a houseful of family members when our Carrier unit displayed…read morea system fault notice, and I received several email notices saying the same and instructing me to contact David Clendennen. I didn't want to bother him with a phone call, so I just texted him a picture of the notice, and David immediately texted a reply. Monday two of his guys, Josh and Case, fixed the problem (which may have been the result of a power outage) with the outside unit. They then went into the attic to change the fancy electrically charged filter. David and his crew have always been very responsive and professional, and I highly recommend him and his company! Steve H, Granite Shoals

We have a small vacation home in Johnson City that we are only able to visit a few times a year. We…read morewere having trouble with our HVAC on one trip and called for service. They came right out and inspected everything. Unfortunately for us, it was determined that we needed to have the entire system replaced. We met them down there a few weeks later (we live 6 hours away), and they were there as scheduled for the installation, and were in and out in no time. They set up the new thermostat and explained everything about it. Couldn't recommend AAA enough!

Called this company 3 days ago - as 4th of July coming up and a unit went out…read more While other companies were says three weeks out for identical equipment - Ray had same new system turnkey installed in 48 hours Job site clean and work appears well done Many thanks

Chris & Chrystle Brown did a great job on the installation of a 18,000 BTU mini carrier two zone…read moremini split system. From coming out to look at my space and talk through a plan to the installation was super easy. They are professional and courteous. Chris made it super easy to register my new system for warranty after the installation. I will definitely be using them again for new work and service calls.

I called at 2:00 on Friday with a busted AC and my house at 88 degrees. They told me Chris would be…read moreout as soon as he finished a job. They courteously let me know when he was on his way. Chris and his brothers arrived, quickly diagnosed the problem (capacitor), had one on hand, and replaced it in about 5 minutes. By evening my house was a cool 74 degrees. Everyone I dealt with was courteous and efficient. This is absolutely a dream AC service call. Thanks A Team!

Marble Falls Electric and AC, Inc. has done a lot of recent electrical and AC work for me. I own a…read moresmall Inn called Painted Sky Inn on Lake Buchanan and it is very difficult to get reliable and reasonable priced help out here. About 6 to 8 months ago I asked the owners if they did emergency services since I knew there would come a time when I would need that. They said absolutely. Two weeks ago I had a family in our Lakeview House and they reported that the temperature was not going down in the house although the air had been on for 3 hours. I called Marble Falls Electric and had to leave a message and then subsequently called 2 other local companies who also did not answer. Within about 30 minutes Kim with Marble Falls Electric returned my call and told me that they would be on site shortly to look at the problem. This was on a Saturday evening. Glen and Kim, the owners, showed up within 45 minutes and spent about 1 hour doing everything to get the system back to cooling. They succeeded and the guests were comfortable for the rest of the time. We did decide to not gamble on the system lasting through the summer due it's overall condition and Marble Falls Electric and AC replaced the compressor within a few days. They gave me a fair price and completed the work quickly while the same family was in the house for their vacation. Even the family commented on the difference in the temperature and effort of the system to cool from the old to the new. They could feel a drastic difference. I want everyone to know about this company because they were true to their word about doing emergency service and they were fair with me, very fair with their charges. I appreciate having partners like them to work with. Only one of the other two companies returned my call but it was on the following day and one never called me back.

I just had Marble Falls Electric bring my 50 year old house & guest house up to code with new main…read moreenclosure, new breaker boxes and wiring for a hot tub. Not only was it reasonable but the turn around time was absolutely exceptional. They rerouted / replaced cables that were quite ugly on the outside of my house. These guys are hard working and worth every penny.