My rep Donny was sure to let me know what I would need (the condo I bought did not have a carbon…read moremonoxide detector on the floor connected to the garage), as well as other options that were not necessary, but he could do if I wanted. He ended up having a compatible detector with him in his van, so he was able to install it during the same appointment. Price was very reasonable, so I was happy to have him take care of it.

We paid nearly $600 for an AC repair, and my system failed again within 30 minutes of the…read moretechnician leaving. Thirty minutes. Let that sink in. The technician returned the next day and, instead of standing by the original repair, blamed the attic's humidity and tried to squeeze another $300 out of me. After charging me nearly $600 the day before, they wanted even more money for a problem they clearly failed to fix the first time. Eventually, the technician repaired it again at no charge. Unfortunately, that "repair" was just as worthless as the first one. I also requested an itemized receipt so I could submit the repair for warranty reimbursement. They never sent it. No follow-up. No professionalism. No accountability. Now, only one week later, my AC is out AGAIN. So, to recap: * Nearly $600 spent. * AC failed within 30 minutes. * Attempted upsell for another $300. * Failed to provide the requested documentation. * AC failed again a week later. This company took my money, failed to properly diagnose or repair the issue, tried to charge me more when their repair didn't work, and then disappeared when I needed paperwork. If you enjoy wasting money, sweating, and dealing with excuses instead of solutions, then Honest Air Conditioning is the company for you. Otherwise, save yourself the frustration and call another company.

Got out to house in a 24 hr notice through Choice Home Warranty people. Fixed are heating problem…read morein less than 30 minutes. Very professional.

Please if you want to keep your money, DO NOT USE THESE PEOPLE. It took them three trips to fix AC…read moreunit. The parts they use are marked up at least 10 times the value.

We been using the company for over 14 years for AC and Heating. Jeremy's installation and service…read morehas always been top notch and we can highly recommend them! Last night with the deep freeze weather our furnace stopped working. So I called Jeremy this morning and although he could not make it out today, he took the time over the phone to help diagnose the problem. I was able to fix it myself and get my house heating back up. Again that saved us from the freezing cold, not to mention all the time and money we saved. Thank you Jeremy and Bluebonnet for saving the Holidays! Gerald W

He was friendly enough and showed up on time. I never heard from again - no follow up - no text -…read moreno quote. It was going to be a difficult job - just tell me you didn't want to do it.

First I want to say that these guys do good work and that the electricians Shawn and Katrina were…read moreknowledgeable and were easy to work with. The only reason they aren't 5 Star is that when we originally called, we were told our job would be about an hour at $125 total. We had already dug a trench, ran conduit, wire, had 95% of the parts ready before they came (they provided some end point pieces and fasteners and one breaker). All they had to do was make it connect up, swap some existing connections, and make it live at the box. (They did have to add a little junction box on the wall to clean up the wires, but that is really the only additional work). At the end, the bill was $525. I'm not one for confrontation or to suggest their work isn't worth the time, but at no point were we told it would be quadruple the cost. I could understand extra costs here and there, but I was a bit shocked. The labor was tracked at 4 hours. Even if that was how long they were here, that is an excessive amount of time for the work, especially considering the quote. My wife and I dug a trench, ran wire and conduit in less than 2 hours. It is hard swallow the connection point was a 4 hour job. I will end with saying that at no point did we feel like they weren't doing good work or that the electricians were unreliable or shady (in fact, it was totally opposite - they are great!) but we do feel that the time for the job, not only was wildly past their estimate, but just didn't seem to match the amount of work that was required.

I contacted Reagor to install a new water heater in my home. I had the option of them or me…read morepurchasing this. As I had no way to haul it, I asked them to do so. WOW - big mistake. Without warning me of the cost, they charged me nearly $500 to pick it up. All installation costs were on top of that. I have done business with them for 19 years and until this experience, I have been happy with their service and fees. When I was presented with my final bill I saw where they had charged me this exorbitant fee for a 22 mile round trip. I attempted to contact the owner regarding this but he wouldn't return my call. I went to his place of business to nicely discuss it with him in person but from the moment I stepped to his office doorway, I was met with anger and hostility. He said the general public has no idea how many taxes and fees small businesses must pay both state and federal to stay in business and he offers no apologies for what he charges, nor would he consider changing it to a more reasonable amount. I have no issue with the work that was done - the workers were competent and respectful of me and my home. However, I will never do business with this company again and I strongly suggest anybody that does to get a signed cost appraisal before any work is done.

Danny was great - extremely knowledgeable and found items that could become future problems, some…read moreof which under warranty. Very pleased with service.

It was Easter Sunday evening 2023 with a houseful of family members when our Carrier unit displayed…read morea system fault notice, and I received several email notices saying the same and instructing me to contact David Clendennen. I didn't want to bother him with a phone call, so I just texted him a picture of the notice, and David immediately texted a reply. Monday two of his guys, Josh and Case, fixed the problem (which may have been the result of a power outage) with the outside unit. They then went into the attic to change the fancy electrically charged filter. David and his crew have always been very responsive and professional, and I highly recommend him and his company! Steve H, Granite Shoals

We have a small vacation home in Johnson City that we are only able to visit a few times a year. We…read morewere having trouble with our HVAC on one trip and called for service. They came right out and inspected everything. Unfortunately for us, it was determined that we needed to have the entire system replaced. We met them down there a few weeks later (we live 6 hours away), and they were there as scheduled for the installation, and were in and out in no time. They set up the new thermostat and explained everything about it. Couldn't recommend AAA enough!

Called this company 3 days ago - as 4th of July coming up and a unit went out…read more While other companies were says three weeks out for identical equipment - Ray had same new system turnkey installed in 48 hours Job site clean and work appears well done Many thanks

Chris & Chrystle Brown did a great job on the installation of a 18,000 BTU mini carrier two zone…read moremini split system. From coming out to look at my space and talk through a plan to the installation was super easy. They are professional and courteous. Chris made it super easy to register my new system for warranty after the installation. I will definitely be using them again for new work and service calls.

I called at 2:00 on Friday with a busted AC and my house at 88 degrees. They told me Chris would be…read moreout as soon as he finished a job. They courteously let me know when he was on his way. Chris and his brothers arrived, quickly diagnosed the problem (capacitor), had one on hand, and replaced it in about 5 minutes. By evening my house was a cool 74 degrees. Everyone I dealt with was courteous and efficient. This is absolutely a dream AC service call. Thanks A Team!