I sold my BMW so I could buy a new one from BMW of Tuscaloosa. I canceled my extended warranty from…read moreBMW of Tuscaloosa so I could use the money for a down payment on a new BMW. My money was approved to be returned in December 2025 and I have still not received my refund from my extended warranty and I have not bought a new BMW because they do not want to return my money, I've ask them numerous times with no help so Don't guess I will be buying another BMW!

I have previously visit this Tuscaloosa location during non-emergencies and emergencies. The…read moreemployees have always been very knowledgable and helpful. I genuinely do not believe that I have ever been to an auto parts store that was so customer-service oriented. Today, I came into the store in need of "Fix a Flat." After helping me find my originally-intended item, this particular team member listened to my current issues, and he advised me of a possibly better solution. This resulted in his assistance in plugging my tire's puncture hold, and I was on my way! Saved me money, too! He was very helpful and willing to help me in the cold! Special shoutout to him!

Had to get some wipers for our work truck…read more I am trying to keep small businesses in business so stopped here while in town Place is very clean and has lots of people behind the counter. Someone helped me as soon as I walked in the door He looked up the blades for me. Piece of cake Highly recommend this place. They are very helpful.

I would give no stars if that was a option but anyway here's my experience. My husband went to…read morethe store yesterday for paint to paint his car. The young man who mixes paint suggested paint that was very expensive but my husband chose a paint that would work for way less money. The guy got very rude and mad! I don't know if he was to make commissions or not but my husband was the customer. We won't be back. That guy is rude and has no Idea what he's talking about in regards to car paint. Side note the paint he sold him that supposedly was a match was black our car is Grey! Don't waste time or money at this place!

Once again always a pleasure stopping in auto one they're always fast efficient and friendly. Even…read morethe simplest tasks they're more than capable willing to help you Thank you!!!

Went in to have the battery replaced on my Mini Cooper this morning and Dean was so helpful! Mini…read moreCooper's have a tendency to be a little tedious, but Dean was excellent and installed the new battery seamlessly. Highly recommend.

The people working there are so nice and helpful. Communication and service are wonderful…read more Honesty is a priority when it comes to needing a new tire or not.

They lied to me. I went for front end alignment and they said it was ball joints. It was a bent…read moretire rod. They charged me 43$ to lie. If I'd let them replace front ball joints it would've been 600.$.

Staff is always very rude and does not want to help anyone find what they are looking for. Everyone…read morelooks at you like they hate you walked in the door

THIS IS FOR HWY69 south store. I called and ask the manager…read moreto look up front end parts for my truck and let him know I'd pick them up in a couple hours. When I arrived was told they got busy and he didn't get to pull them so he pulled them with me there I paid for them and he said wait a minute he pulled the wrong parts yes all of them so went back refunded my money and pulled the parts again. Now maybe that's OK for some but you'd expect the manager to know what's going on and at a minimum know what he's pulling. I'll just say good luck if you should go there.

I walked in at 10am and asked where the pizza slices were and the lady at the register said "Im…read moredone cooking for the day." I said it's not even lunchtime yet. She just shrugged her shoulders. I can't believe ppl nowadays don't do their jobs!! Who is hiring these ppl?!! She needs to be fired!! That's keeping Chevron from not making money on that product bc she's not making it available to customers bc she's too lazy. Just wants to stand there all day.

Thank you. So sweet here. Husband left cell on the pole by the pump and they went out to find it…read morefor him. Thanks so much. Clean station

store has lazy staff 100% will not work or shop here they seemed lazy and high on drugs especially…read morearound closing came in and seemed like they were high

I needed a alternator for my ailing SUV. They were courteous, friendly and helpful. The price was…read morevery reasonable. The store was clean and well staffed. I was in and out, in just a few shorts minutes. A GREAT EXPERIENCE. I WILL SHOP HERE AGAIN !!