The people working there are so nice and helpful. Communication and service are wonderful…read more Honesty is a priority when it comes to needing a new tire or not.

They lied to me. I went for front end alignment and they said it was ball joints. It was a bent…read moretire rod. They charged me 43$ to lie. If I'd let them replace front ball joints it would've been 600.$.

I have had such a great experience with everyone there so far. They are very thorough with their…read morediagnostic testing and there system is absolutely amazing. I never seen anything like it but its very detailed and easy to read.

Last visit was 5-star primo, this one much less so. Nice people but they took over three weeks to…read moremake two or three repairs. Complained they couldn't find parts for some repairs they said were urgent. Poor follow up. Meh.

While visiting our daughter we noticed she had not kept up with the tire rotation on her car. So we…read morechecked reviews and found Warren Tire had 5 stars and thought we would make an appointment (on the day before Thanksgiving) for sometime later in the week or the following week. Russ welcomed us, wrote up our request for tire rotation, checking front brakes, fluids check and turning off the oil change light. All work completed in an hour and he gave us a complete rundown on what they saw with the car. When it came to payment we were charged nothing!! Will definitely have tune ups and oil changes completed here as these are the type of honest people you want to do business with. If you read this Russ thanks for everything - you and the guys are awesome and we'll send our friends from Northport to you too.

I was told by owner of 15th Street location I needed new rotors when I took my 2024 car with 34k…read moremiles in for my free tire rotation and have brake pads checked. I'm an elderly woman but not stupid! I told him I would take to another establishment for 2nd opinion. He quickly changed his recommendation and just rotated the tires.

I've used Mavis Tire twice within the last 6 months. Each time, they've done an excellent job. On…read moreeach visit the staff have been kind and helpful. They've been respectful and courteous. Would definitely recommend!

Please give Peyton a raise . Honest , dependable and focused on customer satisfaction. Great person…read moreto have working for you .and they fixed our car !!!

Made things right for my son. Thank you! I appreciate you helping him out. Customer earned.read more

I had the best experience at Smith's Automotive!! The people were very kind, helpful, and great…read morecommunicators. I took my car in for an oil change and a new battery and they had it done within an hour. They answered every question I had and were very patient with me. I will definitely be returning there for any other car issues I have. Could not recommend a better place! Thank you Smith's Automotive!!!

This is my experience with Brown's. I had damage on the front end of my Rav4 -broken pice of grill…read moreand some paint scrapped off from a chunk of ice that hit my car on the expressway from an 18 wheeler, and had backed into another car in my driveway which caused a small dent in the back door. I went to Brown's during lunch for an estimate. That was probably a mistake because I think I interrupted the estimator's lunch. I tried to introduce myself to him and shake his hand as he tried to walk past me in the lobby, as he blasted by me asking me which car it was, he finally offered up 3 of his fingers to shake my hand. Not a good start. The estimate to replace the broken section of grill and repaint the scrape on the roof was $2,100.00. The estimator explained it is a 3 step process and really expensive to paint. The scrap on the roof is about 3 inches long and an inch wide. Only the paint is missing, there are no dents. The estimate to repair the small dent in the back door was $2,500.00. The guy doing the estimate said the entire door had to be replaced. The Rav4 emblems all the way to the interior panels of the door. WTH?? I tried to tell him that the door worked fine, there was no alignment problems, no scratches in the paint, it was only a dent on one part of the door, but he said the Rav4 was a terrible design and it all had to be replaced. All the interior parts that hold the sprare tire were busted. But I tried to explain there is no noise...indicating broken parts, there is no problem opening or closing the door. Nope he said poor design, it all has to be replaced. I asked him that I would take the tire cover off and the tire, would I see the damage. Yep he said. He never offered to remove them himself to verify. When I got home, I removed them both. There was no visual damage. I went to another shop, they are bumping out the back door for less than $500.00 and replacing the grill and painting for $350.00. They removed the cover and tire and saw there was no other damage. So, instead of paying $4,600.00, the bill is less than $850.00. I can't help but wonder if I had been a man, the guy would have listened to me and tried to do a little more diligence in estimating the work, or if I didn't come during lunch. Sorry, but I cannot recommend this shop.

I've (unfortunately) needed to visit a body shop here in Tuscaloosa more than once, but Brown's…read moremade it a simple experience both times around. My 2014 Honda Accord Coupe was rear-ended on McFarland back in 2017, and I was recently backed into while parked in town. They were able to work with both parties' insurance companies easily and took the care to do the best work and not rush anything through. The staff was very friendly and helpful throughout the process. I certainly recommend them.

I took my car for a service, which they kept too long. They ordered the part that never came so…read morethey bought a part from the salvage yard without notifying me. My car drives worse now than when I took it to them. I do not recommend this company for auto service.

Kyle from Gearheads Garage saved the day!! I was visiting my mom in Tuscaloosa when my Range Rover…read more Sport shut down after a warning reading: "No engine restart - possible incorrect diesel Exhaust Fluid Quality Detected" I called all over and nobody would help - one place had an appointment they could offer me in 3 weeks. I left a message at Kyles shop - he returned my call promptly. I had my car towed to his shop, he fixed it within 24 hours. He kept me informed of his progress. I even had him to change my oil while it was there. I highly recommend Kyle. He was professional and very reasonably priced for his services! I am more than tempted to save my car services appointments for when I come back to Tuscaloosa to visit. I wish Kyle and his business continued success.

A national chain rival in town told us the alternator was shot and would cost $1200. Called around…read moreand James here quoted us $850. Upon diagnosing the vehicle, said the battery needed replacing(not alternator!). Saving us over $900 from original quote Honesty and fast service- cannot beat these guys. Thank you James and staff here- highly recommended!!

Passing through in a cross country trip and had a tire go flat. Dropped in and asked if these guys…read morecould fix it. They were all gruff and busy and getting it done but said they would get to it as soon as they could. 10 minutes later, I had a new valve stem and they wouldn't even charge me as they said we were on a big trip and wanted us to travel safe. The manager said "welcome to Tuscaloosa, have a safe trip and happy holidays." Nicest guys ever.