This review is regarding their excellent customer service. I have not yet been on a ride with South…read moreBay Yellow Cab, but I booked a ride with them in advance. I had to make some changes to my reservation and called their number. I got through right away and Operator #1510 was able to revise my booking. She was extremely helpful, friendly and patient. Without even having been in their cab, I felt compelled to write this review simply due to their A+ customer service. I'll follow up with a review on the ride experience.

What happened? Used to be fairly reliable. App crashed when I needed ride. Called customer service…read moreand get a San Diego number (I'm from LA), so didn't trust the operator for a ride to go LAX for international flight. On return home, app crashed again.

worst service ever. no wonder noone wants to ride taxi anymore! called a taxi for an older couple…read moreand they had to wait over 30min... assign taxi didn't move for about 20min

Every time we preorder a can for early morning pickup it's either late or doesn't show up at all…read more Terrible service.

Very reliable and great drivers ! Highly recommend! Our…read morefriends and family have used them for years !

SoCal Private Transport has provided us with outstanding service on numerous occasions. Gus has…read morebeen reliable, friendly, and flexible as needed. My daughter's flight was delayed eight hours, and he was still available to take her to the airport at 4 am. I highly recommend Gus and SoCal Transport.

We used Johnny's for a recent round trip for our party of 6 and about 12 full sized bags…read more We went to/from LAX. Their communication was excellent and the van was large and spacious. We didn't have to worry about a thing. They simply showed up on time and got us where we needed to be without any concern. Will definitely use them again.

Our group of 12 used them from OC to LAX. We had perfect service getting to the airport and coming…read moreback from the airport. They were very caring and professional. We will definitely be using them again.

I called ten car services in Los Angeles before finding On Demand Car Services. They were kind,…read moreresponsive and the most reasonably priced! I found them years ago and relied on their service exclusively for the past five years, post COVID. They have NEVER missed a pickup either from my home or from the airport at any hour. The owner is particularly kind and thoughtful when he picks up my 88 year old parents which I genuinely appreciate. The cars are clean, new and always have bottled water. This is the best car service I have ever used.

The best of the best! Toufik and his team always *get us there without a care*. Couldn't recommend…read morethis service more highly!

From the owner: Fast, reliable and our excellent customer service will not be beat!…read more Rapido, buenos y nuestro servicio al cliente es el mejor!

I'm trying to figure out why their ratings are so low. Doesn't make sense…read more I ordered a cab twice and they were professional, quick, and on time. The app is super convenient, but even if you call, they show up on time and ready! I will definitely use them in the future when I'm back in LA.

No show. Reserved a ride to LAX the day before. The morning of my flight, no show! I called…read moredispatch and they said they didn't have a driver assigned. It shouldn't take nearly 24 hours to arrange a driver for a ride. Don't expect to hear anything from the company beforehand, you'll find out your ride fell through 10 minutes after your scheduled pick up and there is no taxi is in sight. Absolutely absurd.

This is the only taxi's I call when at home. They are based out of Hermosa and they are always very…read moreprompt. The drivers never bat an eye if I want to go to LAX or across town (many taxi drivers get mad at you when it is a short trip). They are all very friendly and one of them use to decorate his car inside and out for Christmas, Halloween and Fourth of July. I do not know how many drivers there are but I often get the same drivers which makes it feel more personalized.

I was just harassed by cab 718 in Hermosa Beach. I do not appreciate my wife and I being verbally…read moreassaulted by your companies employees. We walked up to your cab and witnessed this cab driver of 718 getting in a verbal altercation with another cab driver. Feeling uncomfortable with the situation, I choose to go to the second cab in line. Driver of 718 insisted I get in his cab because he was next to take someone. When I told him I would rather wait because he was yelling at another cabbie, he told me I wasn't as good as the next people. While pointing his finger at me, he continued to say these other people were better than my wife and me. How does this make your company a service people want to use in a world of other choices. We have the rights to freedom of choice. 718 hurts your company and I would take note of his record. These type of drivers make Uber more desirable. My only regret is I didn't use my Uber app before walking to your cabs, because this hasn't been the only time I've had issues with United. I'll never use your service again.

We needed a ride to and from lax that included a car seat for our toddler. Our options doing it…read morecheaper we're limited as in didn't have anyone to give us a ride. We considered leaving our car at lax but parking prices were around the same price. So for convenience of not having to park and take a shuttle to lax from the parking lot didn't sound better than paying and getting a lift. I'm all honestly, I would use this service again. At first I had anxiety because I had to do a quote and didn't actually speak to someone verbally. It was all through email and the site. Email replied for the quote was quick (check your junk mail), I had to ask a question to confirm a car seat and received a reply the same day. Our driver Matt text message the night before which gave me piece of mind. He was very accommodating and nice. I even asked him if he was available to pick us up earlier (you know anxiety with traffics/ traveling with a toddler) and he replied right away. It was a smooth easy drive. We paid using Venmo since their credit card system was down. All in all Matt was professional, prompt, easy to work with. I would definitely request to have him drive us again if available. The van he drove was more than enough room and the car seat worked fine. So yes, even with the price, I give this five stars bc it eased my anxiety on traveling with a toddler and needing a car seat. Made the experience traveling for the first time with my kid a great one and made me feel like we could travel more now.

this service is trash, nit organized at all. and you can bet on the bus driver not participating at…read moreall. you'll remember this post after you experience this so called service.