Updating this review after my dad's second stay here.I'm forever grateful for the care he's…read morereceived at this facility, once again. Every time we come, the staff especially the administrative team are incredibly helpful and supportive. You can really tell they want every resident to feel their best before leaving the facility. They even include families in activities with the seniors, like arts and crafts and baking, which makes the experience feel warm and welcoming. My dad wanted to give a special thank you to the entire team, a shout out to Mylene, Jayleen, Patty, Sophia, Araceli, Mary, Rosie, Rosix, Jennifer, Taylaa, Miranda, Sylvia, Anaya, Roneisha, Darnisha, the two Jackies, Ashley, Jamie, Gabby, Verma, Heidi, and the two Roberts. We truly appreciate all of you!

This place is disgusting my mother was there and ended up with multiple infections. They even asked…read moreher for her debit card information and she wasn't in the right state of mind at the time that they asked her and then they started charging her bank account with unauthorized charges.! be careful don't become one of their victims! 100% unauthorized!

I really highly recommend this facility to bring your love ones everyone so nice all the residents…read moreare always up in their wheelchairs ready too attend their pt or going to daily Activities.. I really appreciate all the staff at Cerritos vista Healthcare Center ""

I wanted to take the time and commend the staff and thank them and all the employees how great…read morethey are. They put on a fabulous luau party today. They've done it for several years, but this one was awesome. They put in a lot of hard work and they take the time to really put on great events for all of the Cerritos Vista healthcare And family and friends

We had a very positive experience with villa del sol in bellflower. The staff were attentive,…read morecaring, and professional, and they provided excellent support throughout our family friend's recovery. We truly appreciate the care and kindness they showed. Facility was clean and most important it did NOT smell. Thank you to admissions team for all the help as well for physical therapy.

this place is horrible. They treated my mother with so much disrespect, and they kicked her out…read more Let me start off by saying profiled her first stereotyping her blame her for something she did not do and then kicking her out without giving her proper care. Every day I am there from 8 AM to 10 PM at night and I noticed no one comes on her or give her any type of care. I absolutely would not recommend this place to anyone. The food is also very poor. It was spoiled every expiration date that was the past as if they're trying to get people sick in horrible.

I spent 3 months there as a patient after a fall and spinal surgery. Everyone there was so nice…read moreand professional. The nurses and CNAs were always helpful. The physical and occupational group there are exceptional. They were the ones that got me up and walking again. Everyone was instrumental in my recovery but Jon Silva, PTA worked with me a lot and we concentrated on the little things that people usually don't think about when they're healthy. I appreciate all the hard work that Jon and the others put in to help me reach my goals.

I did a Walk Through of the Facility. Very Beautiful Place…read more Very clean, Friendly staff. I don't think I have to look any further for a place for my loved one.

Thinking about admitting my dad from the hospital to a nursing facility for a few days was a very…read morescary and hard decision. He needed the medical care I couldn't provide for him right away. I needed to weekend to prep my home and make calls for nursing care. In the meantime in the hospital the social worker connected me with Administration rep SAM who helped ease my worries and assured me my dad would be well cared for. The weekend my dad was there the nurses helped my dad with medication ,food and his bathing in bed. I was able to drop off clothing necessary and the nurses would take them back for me while visiting hours were over. The issues I ran into were: scheduling appointments were not communicated well amongst the staff. I came in a Saturday and the young receptionist as well as another young lady said I couldn't have had an appointment as I was not on the list. However I was just there Friday and they said I could come in the next day at a certain time. I won't spend much time on this as Sam helped fix this issue and I was very frustrated with these ladies, but given they only go by what their told I get it. Aside from that my dads needs were met.

I stayed at the Country Villa Bay Vista Healthcare facility from December 14, 2022 to January 14,…read more2023 for physical and occupational therapy following a fall down a flight of steps at my apartment complex that initially rendered me unable to stand and walk due to severe injuries to my knees and quadriceps (thankfully nothing was broken). When I arrived at BV around 10:30pm that first night (my transport from the hospital was very late in picking me up), the staff was very welcoming and helpful, which helped to ease some of my overall uncertainty being in a situation where just a few days prior I was mobile and living my life, to now being immobile and unsure of what was going to happen next (I'm 52 years young). The two CNAs who tended to me that night were soooo kind, caring, helpful, generous, and understanding, I started feeling more comfortable in my new environment and situation. And such was the care that I received overall during my stay at Bay Vista--the nursing care including the medication nurses, the physical and occupational therapists, the patient advocate and social worker, the activities director, the kitchen director, the administrator--everyone offered such wonderful and friendly care and service! And the housekeeping staff were great at keeping the facility and my room clean. During my time there I went from being unable to stand and walk to being able to do both (with walker and wheelchair support) thanks to the amazing occupational and physical therapists! They were so supportive and helpful (and such sweet individuals) and were the perfect team to build the foundation for my recovery journey (and I continue getting stronger at home). When I was having challenges with my insurance company, the patient advocate kept me updated and went to battle on my behalf so I could focus on my healing. She even took the time to comfort me during a particularly stressful experience I had with them. And huge props to the CNAs--the sheroes and heroes who do the actual day-to-day, moment-to-moment work of intimately caring for the patients--who were excellent. Admittedly some were better than others (like with any job), but they were all good, and many went that extra mile to ensure your comfort. I speak not only from the care I received, but the care I observed with my roommates as each of us had different levels of needed care. I could share many instances where the staff exhibited such care, professionalism, support, and generosity with us (including with some of the more demanding [and impatient] patients :-). And although I was happy to finally go home after my stay, leaving was a tad bittersweet *only* because I was going to miss those staff with whom I had developed relationships, especially my therapists. But I look forward to going back--just to visit and say hi to everyone after I have fully recovered! I would definitely recommend Bay Vista to those needing nursing and PT/OT care.

My mom has been a resident here since January of 2025. Everyone has taken such great care of her…read moreand given her the support she needs. I definitely recommend this facility to any family who may be looking for a safe and caring location.

I am currently a patient here after sustaining a fall and multiple pelvic fractures. As someone in…read morethe medical field who has visited multiple facilities, this facility is way above the rest. The nurses and CNAs deliver care with a smile and true empathy. When there is an issue they resolve it quickly. I have been here less tham a week but with good pain management, excellent care from OT and PT I am now able to stand and sit in a wheelchair. I am optimistic I will heal quickly due to the excellent care I have received.

Transferring a loved one to Hospice it's a difficult family decision. To tranfer them to a…read more unknown location it's not an easy task. My aunt needed support to tranfer her dearest mother. We came across Villa Elena ,requested a tour. Ms. Eva LVN assisted us , from the minute we walk into the was noticed staff members were kind and compassionate. Patients around the lobby seemed groomed. The place was extremely clean and smell cleaned. My aunt was admitted and I can share that everyone in that center treated her with dignity and respect. Everyone was in schedule, at night time every was working harder to make sure everyone - their residents- were comfortable. 24/7. The constant communication beetwem internal LVN's , CNA's and Hospice nurses was a success ( outside vendors). Everyone seems to care for their residents. I can truly state: this center has a group of " extraordinary " individuals working here. "People from out of this planet". The kitchen department was outstanding, making sure doctors orders on food were executed. The night shift and day shift always on time to clean up the rooms. I would recommend this location to families in the area. Thanks to everyone whom assisted my family.

Under New management back in 2017 too many patients not enough employees who never helped my mom to…read morethe restroom after buzzing them several times. My sister and I visited her every day. she died there because she was crying in pain every night according to her roommate she a UTI that the nurse said and their Dr was going to treat it but she died that day after I was told. I should have sued them for neglect, but I didn't.

As a follow up since my previous review, kindly allow me to comment further. It has been…read moreapproximately two months since my discharge from Paramount Convalescent Hospital and Skilled Nursing Facility I have made significant progress. From the diligent care I received I have not suffered another attack due to my spinal stenosis diagnosis. I am eternally grateful to all the staff (especially the PT/OT staff, nursing staff and housekeeping staff ) for their professional support and concern. Thank you all.

My family we really do appreciate this facility. My mother was at another facility for over a year…read moreand they did not treat her the way that she's been treated since she's been here. They take good care of my mother. They're very caring loving and we appreciate all that they do and I wanna say thank you to Blanca for helping me out with everything.

I can't say enough good about this place. They took excellent care of my dad. Everybody from all of…read morethe nursing staff, the physical therapy department, the social worker, the front desk personnel in the office staff were all top notch. I couldn't ask for better people. I had a situation that involved family members trying to commit fraud to get to my dad's assets by creating a fraudulent POA. The staff there was very protective of my dad and brought it to my attention. Police got involved and the nursing center supported my authority to take care of Dad. As the POA I banned their visitation there. And I was very happy to see how well the staff went above and beyond to keep the vultures away at my request. They pampered my dad in every way possible. This was a very good experience having my dad there. I highly recommend this place. I read a few of the negative reviews on this page and they don't even make sense. A lot of the things that are said are not even close to true. For example, the claim that nobody speaks English there is false. Some of the names of staff that are mentioned in bad reviews, are just not there. I know because I spent a lot of time there visiting with my dad and pretty much got to know all of the staff. I believe that some of the bad reviews are either fake or they are from people that mistake The Springs Post Acute for another place.

I wrote a review about this place a year ago. I doubt anything has changed. Some of the staff…read morebarely speak English. You hardly ever hear English spoken between the staff. It's so bad, you forget what side of the border you're on. All the CNAs are cliquish and have an attitude problem. Private packs of cigarettes and special favors are only for male residents. Or at least the ones that can throw the biggest tantrum. Female residents must adhere to the rules at all times, if allowed to smoke at all. It's not a bad place. I think if you're a man, you'd do better. You wouldn't have to deal with the hassles and the double-standards. It was a little to Dark Ages for me. Also, they were rude to my guest. There's nowhere comfortable for guests to sit. Just these horrible metal chairs. They didn't see to her comfort when she wanted to sit down. She's disabled. They were just rude!

I want to express my deepest appreciation for the exceptional care provided by Jasmine Gore. Her…read morekindness, patience, and dedication went far beyond expectations. Whether it was attending to daily needs, offering comfort during difficult moments, or simply being a calm and steady presence, she consistently shows compassion and respect in everything she has done for me. Thank you! Stephen Cullen

Brightstar Home Caregivers were all I hoped and expected when my Husband was severely ill. Their…read morehelp educating, caring , helping around house went above and beyond supporting me at this challenging time. The company never disappointed me, always available and making sure help for us 24 hours a day. The kindness and dependability was much appreciated. I recommend them to anyone looking for quality caregivers Appreciative Clients