I did a Walk Through of the Facility. Very Beautiful Place…read more Very clean, Friendly staff. I don't think I have to look any further for a place for my loved one.

The facility is clean and the staff is great ! 100% recommend for your loved ones. I will be…read morerecommending to all my family and friends .

Updating this review after my dad's second stay here.I'm forever grateful for the care he's…read morereceived at this facility, once again. Every time we come, the staff especially the administrative team are incredibly helpful and supportive. You can really tell they want every resident to feel their best before leaving the facility. They even include families in activities with the seniors, like arts and crafts and baking, which makes the experience feel warm and welcoming. My dad wanted to give a special thank you to the entire team, a shout out to Mylene, Jayleen, Patty, Sophia, Araceli, Mary, Rosie, Rosix, Jennifer, Taylaa, Miranda, Sylvia, Anaya, Roneisha, Darnisha, the two Jackies, Ashley, Jamie, Gabby, Verma, Heidi, and the two Roberts. We truly appreciate all of you!

Bellflower Post Acute truly feels like a second home for our family. The staff are compassionate,…read moreattentive, and genuinely care about every resident's well-being. Special shout out to Ms. Patty and Nurse Geraldine for their exceptional kindness, patience, and dedication. They go above and beyond to make residents feel comfortable, cared for, and loved. Their compassion and positive attitude truly make a difference every day. Thank you to the entire team at Bellflower Post Acute for creating such a warm and welcoming environment that truly feels like home.

Our daughter, who suffers from a chronic mental illness, received excellent care for over a year…read morefrom dedicated, courteous mental health workers and nurses and her helpful, considerate advocate (Jessica), psychiatrist (Dr.Perch), and social worker (Sean Feeley) on the Peace Unit . The reception staff were also always welcoming and helpful. Their professional, caring assistance enabled her to gradually improve over her stay and become eligible for a lesser level of care. Her initial stay in their Acute Treatment Center was also highly professional, and it is encouraging to have meet such professionals and paraprofessionals dedicated to serving the mentally ill.

Our family cannot thank the team at Cerritos Vista enough for the outstanding care they provided to…read moremy aunt during her 100-day stay. From the administrative staff to the nurses, therapists, and caregivers, every single person went above and beyond to make her feel comfortable, safe, and supported. The admin team was always organized, communicative, and compassionate they made the entire admission and care coordination process smooth and stress-free. The nurses and CNAs treated my aunt with such kindness and dignity, always attentive to her needs and quick to offer a smile or comforting words. The rehab and therapy staff were equally amazing, helping her regain strength and independence while encouraging her every step of the way. You can truly tell that everyone here cares deeply about their patients' recovery and well-being. The facility was always clean, the atmosphere positive, and the staff made sure family members were kept informed and involved. We're incredibly grateful for the professionalism, warmth, and dedication shown throughout her entire stay. Cerritos Vista truly sets the standard for quality care in Bellflower we highly recommend them to any family seeking a place where their loved one will be treated with compassion and respect.

If you need to know whether it is a good idea to leave your loved at Cerritos Vista, read the…read moreinspection reports on ProPublica, the one star (out of five) review and information on Medicare.gov, and the facility employee reviews on Indeed (there is a reason that 44% of employees leave within twelve months of being hired). This place is terrible and I speak from experience. My mother was here for about twenty days late last year and it was a nightmare. I am confident that my mom would not be at home right now, getting better every day, if she came back to Cerritos Vista instead of going to a different, far better, facility. Many of the nurses were rude and acted like we were irritating them when we asked them to do something basic for my mom. The kitchen was shut down for days because of a cockroach infestation that went unchecked for weeks (don't believe me? Read the December 2025 inspection report). The facility wasn't very clean. The food was not good. You never knew when the physical trainers were going to show up and they didn't stay long when they did come. You could wait for hours for your loved one to be changed if they can't go to the bathroom themselves. The gym rarely had anyone in it and that's not an accident. If your loved one needs significant physical therapy to recuperate, do not send them here. They will improve slowly at best and will likely deteriorate due to lack of movement. The doctor that the facility assigned to my mother (who recommended this awful place for reasons I can only speculate about) was unreachable and never visited. Some people who worked there were well-meaning, but they had terrible managers, and were not properly trained. They were also understaffed. I could write a book about everything wrong with this place but the fact that people don't want to work here should tell you everything. I'll end this review with one final insult my family endured because of this place. My mom, who is now safely at home, was hospitalized again after coming to Cerritos Vista. The managers at Vista told us that my mom's room would be held for seven days. About five days later, having decided Cerritos Vista was not fit for human habitation, I went back to get her things from the room. All of her things had been bagged and put into a locked office I could not get access to. There was a new resident in her room, contrary to what they promised. On my way out, some employee overheard what I said to a nurse about it, and found a way to get inside the room with her belongings and gave me some of them. We didn't get a lot of her things back (we lost a chair, some seat cushions, two pairs of shoes, etc.) but I didn't want to return to get them. That's how much I dislike this place. I wouldn't put someone I hated here. Again, if you don't believe me, don't take my word for it. Just read all of the information and inspection reports about this place on ProPublica and Medicare.gov.

This review is in regards to. the person CNA Angelita that had a tight work schedule but…read morestill made time for a pataint in need. I did nothing to sway her in believing how long it had been since I was last showered. but did not need to for her to give me a shower she just did. This would place her in rush mode for the rest of the night.but shower me anyway helping me even after it was not my regular scheduled shower day. It passed and i wad not able to get a shower She was asked by the supervisor and working with me during the time that I needed you could smell that I needed a shower and it was not my shower day. she was very professional and helpful in every way she did the whole job by herself with no assistance except a little that I could have given her.. I would like to also think her supervisor who at the time of hire must have known that she was a hard worker and the excellent worker that she was in her interview That too should be congratulated.. I have spent all of my working life and the Personnel Department of most Fortune 500 companies last one Revlon cosmetics and I too know a good and proud detail oriented worker when I see one. Thank you again for everything that you did for me before I even asked you showered my head to toe changed my bed and gave me clean sheets and clothes to where after the shower.the person that an referent to is Angelita can works 3 to 11 pm.thank you again. Carlos Boye 4 or 5 B

This facility is totally understaffed. They have 1 caregiver for 15 people which is impossible. My…read morepoor mother was there for a few weeks and had terrible bed sores when she left there for another facility. She couldn't feed herself and needed someone to feed her but they would never take the time to really try. I was so disappointed I thought they were a five on Yelp. When you get into the facility there's a sign that says their are three. I think that's being generous. For 3 weeks the TV's didn't work. What else do old people have but you watch television? A couple days before she left there they fix the TVs. Cable box was so old and antiquated that it couldn't give him a clear picture or even sometimes anything at all. I don't usually talk about businesses that I'm disappointed but this was special. Be very careful where you send your loved ones!

As a follow up since my previous review, kindly allow me to comment further. It has been…read moreapproximately two months since my discharge from Paramount Convalescent Hospital and Skilled Nursing Facility I have made significant progress. From the diligent care I received I have not suffered another attack due to my spinal stenosis diagnosis. I am eternally grateful to all the staff (especially the PT/OT staff, nursing staff and housekeeping staff ) for their professional support and concern. Thank you all.

My family we really do appreciate this facility. My mother was at another facility for over a year…read moreand they did not treat her the way that she's been treated since she's been here. They take good care of my mother. They're very caring loving and we appreciate all that they do and I wanna say thank you to Blanca for helping me out with everything.

The front office staff were professional in every way. I was pleased with every aspect! They made…read morethe process so easy for me in getting started & setting up my appointments They will work with your availability & your therapists' availability. Christine Q. was my Occupational therapist for my right hand/wrist. She was familiar with my treatment plan, & actually cared about my recovery. She carefully explains each exercise, what she's doing & how it can help. I loved how she managed to give me her full attention as she was working with other patients. She has worked very hard each time I was here for my therapy visit. And again, I cannot thank her enough. My right hand/wrist has made a lot of progress & I am ready to return back to work. I am very grateful that my primary doctor referred me to this wonderful place. And above all, every staff member was compassionate with treating their patients with care. I know if you use their services, they will do the same for you. Thank you, Cal Rehab for continued help & support during my hand/wrist recovery process. My review is for 5810 Downey Ave, Long Beach, CA 90805, inside the LA Fitness gym. (Used to be the Esporta Fitness gym)

Amazing... the staff makes you feel like your at home. Everyone engage with you. They don't…read moreminimize your feelings. They workout the pain and you really feel the progress. I trust them with my well-being. I would pay out-of-pocket for my PT and OT if necessary. I'm very thankful

My father was admitted to this facility at 1am, and the nursing staff were prepared for his visit…read more He was able to get his own suite, which was helpful to his healing and ability to rest and get strong. If I ever had a concern or issue, the front office staff (Denise Ortega) and Debra (social worker) were very responsive and helpful; I have so much appreciation for them! The nurses tended to him on a regular basis by changing his sheets and cleaning his room, giving him sponge baths, changing his diapers, and changing his clothes that I left hanging in his closet. The nurses who had a positive impact on my father were Molina, Monse, Cristina, and a male nurse from Jordan who trimmed my dad's beard. When my dad was discharged, he missed them all so much! The nursing staff gave him medicine on time and Dr. Sharma did a good job of monitoring his symptoms and labs. My dad loves food and not once did he complain about their food, so that was telling for me! The cafeteria staff were always friendly. The physical and occupational therapists were friendly, supportive, and positive with my father; thank you, Claire, Araceli, and Carlos! They were very helpful to him gaining some of his strength back. They had a kitchen, bathroom, and a car in their PT/OT space that allowed my father to practice doing certain things when he returned home.

My father was recently transferred to Southland Care Center following major surgery, and our family…read morehas been deeply disappointed and concerned by the overall care environment and safety issues we experienced during his stay. My father suffers from dementia/confusion following surgery and is considered a high fall risk. Shortly after arrival, we became extremely concerned about the level of supervision, responsiveness, and overall safety precautions in place for vulnerable patients. We had to request additional safety measures ourselves, including bed rails and a floor mattress, because we did not feel comfortable leaving him unattended overnight. I ultimately stayed overnight at the facility myself to help monitor his condition and ensure his safety. What made the situation even more concerning was learning about the facility's recent survey deficiencies while simultaneously witnessing several troubling issues firsthand. The overnight staffing situation appeared overwhelmed, and the environment did not feel appropriate for someone recovering from surgery with cognitive impairment and complex medical needs. Our family has since begun requesting a transfer to another facility because we no longer feel confident this is a safe or appropriate environment for his recovery. I understand healthcare workers are often under difficult conditions, and I appreciate the individual staff members who tried to help, but overall this experience has been heartbreaking and extremely stressful for our family during an already vulnerable time.

Thinking about admitting my dad from the hospital to a nursing facility for a few days was a very…read morescary and hard decision. He needed the medical care I couldn't provide for him right away. I needed to weekend to prep my home and make calls for nursing care. In the meantime in the hospital the social worker connected me with Administration rep SAM who helped ease my worries and assured me my dad would be well cared for. The weekend my dad was there the nurses helped my dad with medication ,food and his bathing in bed. I was able to drop off clothing necessary and the nurses would take them back for me while visiting hours were over. The issues I ran into were: scheduling appointments were not communicated well amongst the staff. I came in a Saturday and the young receptionist as well as another young lady said I couldn't have had an appointment as I was not on the list. However I was just there Friday and they said I could come in the next day at a certain time. I won't spend much time on this as Sam helped fix this issue and I was very frustrated with these ladies, but given they only go by what their told I get it. Aside from that my dads needs were met.

I stayed at the Country Villa Bay Vista Healthcare facility from December 14, 2022 to January 14,…read more2023 for physical and occupational therapy following a fall down a flight of steps at my apartment complex that initially rendered me unable to stand and walk due to severe injuries to my knees and quadriceps (thankfully nothing was broken). When I arrived at BV around 10:30pm that first night (my transport from the hospital was very late in picking me up), the staff was very welcoming and helpful, which helped to ease some of my overall uncertainty being in a situation where just a few days prior I was mobile and living my life, to now being immobile and unsure of what was going to happen next (I'm 52 years young). The two CNAs who tended to me that night were soooo kind, caring, helpful, generous, and understanding, I started feeling more comfortable in my new environment and situation. And such was the care that I received overall during my stay at Bay Vista--the nursing care including the medication nurses, the physical and occupational therapists, the patient advocate and social worker, the activities director, the kitchen director, the administrator--everyone offered such wonderful and friendly care and service! And the housekeeping staff were great at keeping the facility and my room clean. During my time there I went from being unable to stand and walk to being able to do both (with walker and wheelchair support) thanks to the amazing occupational and physical therapists! They were so supportive and helpful (and such sweet individuals) and were the perfect team to build the foundation for my recovery journey (and I continue getting stronger at home). When I was having challenges with my insurance company, the patient advocate kept me updated and went to battle on my behalf so I could focus on my healing. She even took the time to comfort me during a particularly stressful experience I had with them. And huge props to the CNAs--the sheroes and heroes who do the actual day-to-day, moment-to-moment work of intimately caring for the patients--who were excellent. Admittedly some were better than others (like with any job), but they were all good, and many went that extra mile to ensure your comfort. I speak not only from the care I received, but the care I observed with my roommates as each of us had different levels of needed care. I could share many instances where the staff exhibited such care, professionalism, support, and generosity with us (including with some of the more demanding [and impatient] patients :-). And although I was happy to finally go home after my stay, leaving was a tad bittersweet *only* because I was going to miss those staff with whom I had developed relationships, especially my therapists. But I look forward to going back--just to visit and say hi to everyone after I have fully recovered! I would definitely recommend Bay Vista to those needing nursing and PT/OT care.

Great place I was welcomed with open arms and hearts and I felt like a queen living there. They…read morecater to your addiction, mental health, spiritual help whatever you need. Oh and the chef is top notch so you get nourishing food as well cooked for you

I attended Gratitude Lodge for 30 days at the Long Beach house…read more Elise was a great house manager and made me feel very welcome. The house was also decorated nice for the holidays. The rest of the staff were great. Since most were in recovery, they understood what we were going through and were always available to help. Staff is available 24/7. The houses I stayed at were nice and clean and full of food (you could even request food you liked and they'd get it from the store for you). They have a tele dr and psychiatrist on call. The first week you are on detox so can't leave the house for AA/NA meetings or outings but after that you can go to the gym etc. They took us to lunch after a meeting and shopping around the holidays, which was nice. We'd go on walks, they'd have people in to teach yoga, hold sound baths, do art therapy, music therapy with a cat and educational classes about drugs effects. There was a jacuzzi tub in the one room which was nice :) I'd recommend a stay at Gratitude Lodge. But it's important to continue with your sobriety. I had to end up doing 6 months in residential and intensive outpatient due to legal issues and I do see the importance of longer stays (I know not feasible for most who work). I'm currently in recovery bridge housing (sober housing) and enjoying my outpatient program but I really enjoyed my time at Gratitude Lodge. If I would've still had insurance, I would've picked this over the Medi Cal facilities.