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    Bell Ford

    3.0 (593 reviews)
    Open 8:00 am - 9:00 pm

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    My 2026 Ford Explorer broken down. This is with my service advisor and head mechanic on Saturday.
    Susan F.

    I have now had my new car for 90 days and Ford Service has had it about half the time trying to figure out some kind of fuel/vapor problem. 4 new parts including a new fuel pump and gas tank and it is still happening. Work is being done that I am unaware of and I go DAYS without getting an update. I have spoken to the customer service manager Kimberly and left messages for the General Manager too. Ford HQ is involved but they are not much better. I loved my new car and this is terrible. Once they have sold you the car, they do not care.

    2024 Ford Maverick.
    David K.

    I just had my 45,000 mile service completed. The team at Bell Ford is amazing and very helpful.

    A great test drive. Thanks Niko!

    He Shoots, He Scores! Niko at Bell Ford is hands down the BEST car buying, learning, driving expert around! Niko is patient, kind, polite & a total database of knowledge. Whatever your question, Niko will know or has the integrity to find out for you. He was a pleasure to work with & I highly recommend if you go to Bell Ford, ask for Niko!

    2014 VW GTI
    Jim R.

    You guys did great with my mini cooper that was in for service. Thank you Bell Ford and staff!

    Jenn M.

    Bell Ford for the win! Earl Kester is the best in the industry! Zach was super knowledgeable with the finance! Jesse the lot attendant is amazing! This team will provide stellar customer service and make sure you feel valued!

    Aaron, at Bell Ford delivering our daughter's 2023 Ford Bronco Wildcat.
    Michael K.

    Everyone knows cars are getting out of hand when it comes to cost. Shopping for cars sucks the most. Primarily because of the hassle. I have to say, Aaron and Mike in the used car side made our purchase of a 2023 Ford Bronco Wildcat easy and rewarding. We tried other dealers. Auto Nation was the worst with an attitude such that one might think we were a major interruption to their day. Other lots didn't have what we wanted or were very over priced. Asking almost new pricing for cars three and four years old and 40,000+ miles. We spent all day looking at the same car in different locations. At the end of the day, Bell Ford was the best and we made our purchase. I have to say that they have the best waiting lounge I have seen. Water and soft drinks, soft leather chairs, tables and chairs, TV and magazines are all set in a comfortable location. So if your in the market for a new or used car in the Phoenix area go see Aaron, "A A Ron":-) He's a good man eager to please you with a no pressure attitude. He only wants to please your needs for a good deal. PLUS, He'll give you the good water instead of the Kirkland stuff.

    Got my special order Ford F-150 new truck picked up from Bell Ford and I highly recommend Niko Rodriguez. He took great care of us! I got a better deal on a new truck than I could find from all the other Ford dealerships in the area. Ask for Niko if you're looking for a new truck!

    2025 F150 - XLT Powerboost

    Let me begin by saying that I have purchased a few brand new Fords over the last 10 years from a local dealer where I live. Fast forward to now and my local dealer refused to make an honest deal with a long time customer. This led me to another city and Bell Ford. I worked with Austin, Jeff and Matt during the whole course of the sale. Let me tell you that from the start of the communication process all the way down to the final signing of the deal it was a pleasure and joy to work with all the team at Bell Ford. They worked a more than fair deal and gave me a great price on a brand new Ford. They accepted my trades and gave me what I asked for. Bell Ford has won me over as a new customer and I look forward to returning and purchasing my vehicles from them in the future. Hands down 5 stars - I highly recommend Bell Ford.

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    6 days ago

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    29 days ago

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    2 months ago

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    Kimberly L.

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    3 months ago

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    6 months ago

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    2 months ago

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    4 months ago

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    Emily A.

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    1 year ago

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    Kimberly L.

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    2 months ago

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    Kimberly L.

    Evan, Thank you for the shoutout and 5 star review!

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    3 months ago

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    Kimberly L.

    Krista, Thank you for the amazing 5 star review

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    6 months ago

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    Kimberly L.

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    3 months ago

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    Kimberly L.

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    6 months ago

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    Kimberly L.

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    1 year ago

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    Kimberly L.

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    4 months ago

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    4 months ago

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    Kimberly L.

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    5 months ago

    Earl, Colin, and Andrew were great throughout the whole process of custom ordering my 2026 Ranger. would recommend this dealership

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    Kimberly L.

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    5 months ago

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    Kimberly L.

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    3 months ago

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    5 months ago

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    Kimberly L.

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    3 months ago

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    Kimberly L.

    Robert, Thank you for the 5 star review

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    1 year ago

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    Kimberly L.

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    7 months ago

    Angel Rollf and Shan Parkhurst were the most helpful sales woman I have ever met! I would buy another car from them anytime.

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    Kimberly L.

    Mike, Thank you for the awesome 5 star review for Angel & Shan.

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    6 months ago

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    Kimberly L.

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    7 months ago

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    Kimberly L.

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    7 months ago

    Stop charging exorbitant fees for diagnosing problem with vehicles. Like thousands of dollars. Rip off .

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    4 months ago

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    Kimberly L.

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    3 months ago

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    4 months ago

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    Kimberly L.

    Hailey, Thank you for awesome 5 star review

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    6 months ago

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    Kimberly L.

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    3 months ago

    Earl and niko were so awesome!!!! So helpful and really took time to understand our needs. Highly recommend!!!!!

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    Kimberly L.

    Courtney, Thank you for the awesome 5 star review

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    6 months ago

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    Kimberly L.

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    4 months ago

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    9 months ago

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    2 years ago

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    10 months ago

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    5 months ago

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    6 months ago

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    Page 1 of 15

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    Review Highlights - Bell Ford

    I am happy to report that I just bought a new Escape from Bell Ford, and was highly satisfied with Adam and Zach!

    Mentioned in 11 reviews

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    Spent the last 6 months trying to find a nice used car for myself. Months of scouring car websites,…read moreon the phone back and forth, and plenty terrible experiences at dealerships. Prestige auto was the light at the end of the tunnel for me, where ultimately I was able to walk out with the perfect car. Levi and his team are amazing. Made us feel so welcome, and made the process easy. As a woman buying a car, it can be very anxiety inducing. Salesmen constantly pushing you to spend way too much money on a car that's in terrible condition, tacking on all these dealership fees as if i don't pay attention to that. Prestige auto was a breath of fresh air in the car market, and took so much stress off my shoulders. I left the dealership happy not only because I got my car, but because I know my money went to the right people. Cannot recommend this place enough !!!!

    Extremely bad communication and customer service. I contacted Adrian (one of the owners) and…read morestarted communication (via text and phone call) about a car I was very interested in. After we initially spoke, he said he would call me back later that day with the extra information I was requesting. I did not receive a call back that day. I texted and called and left a voicemail the next day and received no reply to either one. I finally called in the afternoon of the 3rd day and spoke with him on the phone and he still had not looked into the issues we had spoke about 3 days earlier. He did finally look at it while we were in the phone and said his car repair guy was coming over to look at the car and he would call me back shortly that day. Again, I never received a call back. It was not until late the next day that | finally received a call back. Not calling me back (twice) shortly when he said he would, ignoring my voicemail and text messages twice made me decide to not do business with him/Prestige Auto. He he would not apologize for what happened but took full responsibility. What??!.. Do business this Dealer/Broker at your own risk.

    Arizona Best Cars

    Arizona Best Cars

    (98 reviews)

    Bought a 2020 Ford Transit here Oct 2022. Finally went to DMV to transfer title and get OR plates…read more I couldn't find the buyers order so I called and they got it emailed to me within a few minutes. Got a great price on the van, great customer service, and will refer anyone looking to buy a car to Arizona Best Cars. - JaySchiedler

    I wanted to share my experience in case it helps someone else…read more I put down a deposit on a vehicle back in September 2025 that I ultimately never received. When I gave ALBERT the deposit I asked if I dont get the car I can get my money back? He said yes, dont worry. WELLL.....Getting the refund back turned into a process. I had to make multiple visits, and communication was none existent until I filed a complaint with the Attorney General. In the response to my complaint they said if I provided proof of the charge they would refund my money promptly, which was a lie. I provided them my bank statement and they still wanted the ORIGINAL CARD that was charged. Because my original debit card had been replaced by my bank, they made excuses about how they couldnt process the refund. I requested a check, but they insisted it had to go back to the original card. Then they asked me to call my bank, yet another hoop to jump through to get MY money back which set me off. So I cussed them out and called them theives and liars and stormed out. However, I calmed down and decided to try one more time. After calling my bank and getting the old card number, they were able to process the refund and gave me a receipt. I'm now waiting for it to post. In the hour and half I was there, I also witnessed physical violence between two salesman that had got into an arguement.... Salesman 1 went to salemans 2 desk and popped him upside the head. Saleman 2 then stood up and the arguement escalated before he slapped him smooth across his face. A third salesman stepped between them and de escalated them. It was uncomfortable to watch as a customer. This place is questionable at best, they lied to me about the car, they lied about how I can recieve my refund, they are very unprofessional and aggressive. In the end, the refund was processed, but it required months of persistence on my part. I would never recommend buying a car from here if you want your money in trusted hands. In the video below you can hear them tussling and the slap from salesman 2.

    AutoNation - Cabin filter that never got changed or touched.

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    (593 reviews)

    I will start off by saying that I'm not a hard person to please. I was very open and patient during…read morethis process and still had a horrible experience. I started my car buying Journey with Jose. At first everything was fine but in the middle of waiting to find out if another car was available, Jose left and did not come back. After about an hour and a half, Tiny came to help us out and was wonderful! After purchasing, I was told my car will have a FULL detail done... twice (I requested it multiple times due to the seats being very dirty as well as the center consul). I then waited a week and a half for my vehicle due to Jose continuously telling me that my car was being worked on (A/C was out).. when it was actually not. I reached out to Jose several; times after purchasing to ask about the progress and any updates. I then reached out to Tiny stating that I do NOT want to be working with Jose due to the lack of communication as well as the lying about the details of my car getting fixed. I then go to pick up my car after 10 days.. and my car interior was not detailed AT ALL. There's broken glass in the vents, and under the mats (they so call vacuumed) and well as old food crumbs and spills in the consul. After having to wait that long, I gave up just went to detail it myself. As a first time car buyer, I was super disappointed with not just Jose but AutoNation as a whole. Tiny was the saving grace in this experience but I will never purchase through this company again.

    This was one of the most misleading and frustrating car-buying experiences l've ever had…read more We were told our "out-the-door" price was $41,334 - which any reasonable person understands to mean the total cost, including all taxes and fees. At no point did anyone clearly disclose that sales tax was NOT included. Only after the sale, when we went to register the vehicle in Nevada, were we hit with a large, unexpected tax bill that we had to pay out of pocket. This is not a small oversight -- it's a major lack of transparency and, frankly, feels deceptive. If a dealership is quoting an "out-the-door" price, it is their responsibility to make sure that number is accurate and complete. Failing to disclose something as significant as sales tax is unacceptable. This experience has completely destroyed any trust we had in this dealership.

    Bell Ford - car_dealers - Updated August 2026

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