I took my 2017 Outlander for a recall service, and the service was fast and the people in the service department were very amicable and very professional !!! in particular Service Advisor MARCO URQUIA / Tag # 6684 *W* I'll Gladly recommend BELL MITSUBISHI to my Family and Friends, all the time I have been a costumer of Bell since the year 2000 and have never regretted, I'm thinking on purchasing my next Outlander very soon Best Regards read more

I've purchased multiple new vehicles from Bell Mitsubishi and have always been very happy with the sales and finance department from start to finish. Very professional buying experience I have however never experienced a problem with the vehicle that was traded in being paid off in a timely manner. My recent purchase and trade in was made in February 2026 and is now been over 90 days which caused my financial institution on the traded vehicle to issue insurance coverage adding now a fee to the payoff. The sales rep and finance manager have been made aware of this additional fee that they will now be responsible to pay in addition to the payoff​. I'm told the accounting department has been advised of the additional fee now added. Not sure why this has not been resolved as I was told the traded vehicle was SOLD a few days after it was traded in. The new owner I'm sure has not yet been able to get the Title and would be a great inconvenience to that person as well. I'm awaiting a status update as to when payment will be delivered with none to date. read more

Personable and Trustworthy Businessmen I can sum it all up to the sentence above. I was greeted by Jared who had been transparent from the start about the price of the vehicle and where he was willing to negotiate. He's one of the best in the business and I appreciated all the help we was able to give me. Jared was calm, patient, and answers my many, many questions that I had PRIOR to signing for the vehicle and has still been in contact with me after signing. Special shout out Chris the finance guy who was above reproach with his professionalism. With Bell Mitsubishi, you're not only getting a car, but you're getting a network of people that you can call on after the purchase has concluded. Thank you read more

We purchase our car from this dealership in February. They messed up the paperwork to the point of "a new title needs to be created and there is no registration". We have had temporary tags since purchase. We just had to replace a tire and when the mechanic went to take the lug nuts off he was unable to do so because they were tightened too much and they were the wrong lugnuts. That is just one tire and it cost $800. This dealership also cleared an engine code (check engine light) so the day after purchase a check engine light came on, it was 6 codes wrong. Do not trust this place. We have spent thousands now for the problems they kept a secret. All they say is "oh wow we never heard of that before sorry!....". read more

Thieves. They advertise one price online, then delay working the numbers with you and waste your time. When the numbers arrive, they include 10% more cost for the car in unnecessary fees. When you decline the fees, they tell you they cannot sell the car without the fees. Basic bait and switch fraud, and a violation of NJ consumer protection law. If they did this to you, here's some people who would love to hear about it: https://www.njconsumeraffairs.gov/Pages/Consumer-Complaints.aspx Then go elsewhere to buy a car. read more

Bell Mitsubishi - Car Dealers Near Me - Rahway, New Jersey

BUYER BEWARE! This dealer sold me a dirty, damaged luxury vehicle: crumbs in the interior, mud in the trunk, broken grill, crooked logo and severely scratched windshield which impairs driver vision. They refused to replace grill, telling me it was "cosmetic" and did not effect drivability, and had me pay for a new one and for the installation. They jack up advertised prices and charged extra for "customer advantage package" once you are in their showroom. After being promised these repairs, taking my car back several times and them NOT performing the work promised, I am forced to post this review. Their customer service is the worst I have ever experienced. Steer clear of buying any vehicle from them! read more

If you love extra fees, this is your place!! I was looking at a car online that qas around 35k. Most places this would end up being around 39-40 after dealer fees, taxes, whatever. Not here! I qas shocked when the total came to almost 44k! Confused, I tracked down why. They add an extra $1,000 charge for "accessories" (might be optional) ON TOP OF a 2k "dealer package" and 1k "dealer fee". Just wow! No way I'd do business with them randomly tacking on so many added fees. It made the car go from decent to way overpriced. read more

Brian the salesman was outstanding and also the manager Tom from Sales fulfilled all our questions with professional advice I would recommend this place to my family and friends worth the ride from Long Island to Jersey. Igive this place a five stars. read more

Bell Mitsubishi - Car Dealers Near Me - Rahway, New Jersey

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Good I need local,another state to far.Deliver my car ok. Need standard drive Mirage,only automatic no pickup. read more

My service was fast and courteous. My car was new, so I was entitled to free routine service, and although I wasn't charged a dime, I still got quality service. They also completed a recall that I had forgotten to bring up when I dropped the car off. read more

The whole staff of employee's were very friendly and professional. Every time I visit Bell Mitsubishi, I receive the best service to all that I need at that time. They always solve my problems at hand. I must mention you can be very satisfied with the clientele, be this your vehicle serviced, to the purchase of Bell Mitsubishi completely reliable vehicles. Thank you read more

Service department is the best. They stay on schedule and keep you informed. Waiting room is comfortable and clean. Service costs are comparable to chains like Valvoline so why go anywhere else than Bell. read more

Everything went well. These guys were great and getting me what I needed and into the car that I wanted. The team there is awesome. This was my first time there and my 3 time purchasing a car from a dealer and this experience has been the best. I hope I continue to receive great customer service in actions that require further assistance from this Bell Mitsubishi dealership. read more

Bell Mitsubishi - Me... Miss V - Car Dealers Near Me - Rahway, New Jersey

SMH. Mediocre is the overall experience rating !! The selling price was great and the sales process was good but the After Sales Service atrocious. Simply atrocious. No one would get on calls, answer emails. Called so many times, only to be given the run around. Once the sale was completed, who gives a damn attitude !! Totally lackadaisical. Also, the 120 point inspection and $2000 dealer vehicle guarantee - shoved down the throat, was just nothing but an eyewash. A trip to another dealership for a vehicle check up showed the car in desperate need of new Front Brake rotors and Brake pads., an issue that they did not want to own and fix. Also, was coerced into financing the car at an exorbitant rate even with a perfect credit rating., apparently coz they get a kick back. The whole process left a sour taste and the dealership won't be getting any repeat business and/or referrals for sure. read more

I bought a new car from them on 12/15/25 gave my old car as a trade in it's about to be 2 months and they still haven't payoff the car I've tried to get in touch with someone that could help me with any info and everyone throws the ball to each other, Salesman (Jared) gave me the email to the bookkeeper but he never answers any emails it took Jared to call him and tell him that I had email him so he could answer back two weeks later then bookkeeper threw the ball to someone else last thing the bookkeeper said was that whoever is in charge of the payoffs had off 4 days straight (Thursday, Friday,Saturday and obviously Sunday) I'm at the point that I'm paying a car that I don't even own anymore on top of the new loan on the new car, as things are they are about ruin my credit score because I can't keep up with the payments of two cars this dealer sux stay back you're better off going to the other dealer down the road. read more

Extremely rude. Left about 15 min after I went and got a car at another dealer instead.

Update: So I bought a car there 3 months ago and I still haven't received my permanent plates . If you're out of state , stay away.

Great professional experience throughout the entire sales process! Would recommend the dealership to all. The outlander is a great suv and the price was very reasonable! read more

Jay (his nick name) was super super pleasant and customer focus. Your manager has an attitud and is very rude. Whether I understood the agreement or not he avoided my phone calls and when he finally came to the phone he over spoke me. Unfortunately I will not recommend anyone to your place of business. Jay (young black man) gets 5 starts. read more

The service department's diagnosis was incorrect. My headlights weren't working, and they wanted to charge me $1,500 to replace the wiring. They were unwilling to honor my extended warranty, and it turned out to be a simple matter of replacing the light bulbs. They are only interested in your money. Avoid this dealership at all costs. read more

Great people Daniel did a great deal for us on new 2024 Mitsubishi Outlander Hpev,, just one think if you buy a car and see something attached to it like wheels roof racks or anything else make sure it will included in the price, otherwise manager can come and remove after you paid for your car, otherwise everything was good read more

Bell Mitsubishi - Car Dealers Near Me - Rahway, New Jersey

Cannot review these guys with anything but a complete 100% negative review. They are complete liars when it comes to the condition of the used car and then refuse to honor the agreement that they made to take it back. I've dealt with a lot of car dealers, but these guys are the lowest of the low. Stay far away from these cheaters. read more

Horrible experience. When taking the credit app I didn't see it and sales person spelt a name wrong. They ran my credit twice and couldn't pull the other because of wrong spelling. Sales person didn't return mine or co-buyers messages left. I got texts from dealership asking if I was still looking for a vehicle...which was extremely frustrating as I was ready to buy it that day but they had issues because he spelt first name incorrectly. Never did receive a call back from salesman but office called to see if I was still in market, at which time I asked not to be contacted again. read more

the worst dealership i ever worked with they never paid my payoff on my finance car that i traded in they a scam and they did their job unprofessionally i am so disappointed with this dealership read more

The service was excellent, the attention of the employee who served me was very kind and professional.

DO NOT GO HERE!!!!!!! I purchased a car and was continuously pushed to buy the warranties which I declined. I put down a small deposit and came back with the remainder of the deposit. The finance manager changed the terms of my contract adding 15 months so I would pay for these warranties without explaining any of this of course. I made a complaint with the Nj board of consumer affairs. read more

I am utterly disappointed with my experience with the Avenue Motors and Bell Mitsubishi NJ team. I purchased a 2020 Porsche 911 at the end of May. After owning the vehicle for roughly 1 week we had decided to remove the vinyl wrap that had been added by management. What we found was shocking to say the least. The wrap was placed on the car to conceal tens of thousands of dollars worth of damage. The entire car was in need of a new paint job. After hiring legal consul the deal was canceled. Avenue / Bell Mitsubishi picked up the car everything was OK at that time. Until Avenue refuses to fund the payment made on the vehicle. This dealer was proven NOT TO BE TRUSTED. I would not recommend any sort of high end vehicle transaction with his team read more

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"We have been coming to this dealership for a very long time. This was our first time ever leasing a vehicle. The first thing I told them was that I needed my personal plates transferred from my old vehicle. They told me that the bank provides plates for the leased vehicle. However, I was assured that there shouldn't be a problem getting my personal plates on the new vehicle; I just needed to fill out a form. It's been almost a month now, and I still haven't been notified about my plates. I called them, and they told me the vehicle registration was in. I had submitted a letter to the leasing company, releasing my plates to them, but I haven't received any updates on my plates." read more

Was waiting to post this review until we got our plates for the car. Did not want any retaliation from this dealer. On 3/2/24 my son and I went in to see a car that Bell Mitzubishi had listed. Isaias (salesman) had been in contact with my son during the week. Funny how when they are trying to sell you a car, the phone calls and communication are non stop....until you purchase and have an issue. We went in on Saturday morning to view the car, a car that has been with this dealer since day 1. Yes, it was used. Had only 12K miles on it. We test drove it, and made a deal. Be careful when signing a deal with this dealer!! There are $3K additional costs that they automatically add in, don't tell you anbout , and tax you on them !! These additional costs are not needed and should have been explained upon signing. We did catch these and had them removed. It was pouring rain that day, so any damage to exterior on a black car was impossible to notice. The next day, less than 24 hours later, after the car dried, we noticed scuffs and paint chips. Nothing major, but something that should have been pointed out or corrected before listing this car for sale. If we did see the damage, we would have asked for a better deal or for it to be corrected before purchasing. Isaias knew about the damage and failed to reveal it to us. This was not a car that was traded in, or one that just came to their lot. This car was there from new. They say that they guarantee ALL their cars for 30 days, or 5 day return. LIES. We emailed Isaias and several other managers at Bell Mitsubishi asking if these scuffs and chips could be repaired by the dealer. Thats when communication went in the other direction. Silence !! No response at all. We then called on Monday, and were told that EVERYONE was in a meeting !! We sent numerous emails and texts. Left voicemails for Isaias and others. No response until 3/6/24. At that point we were basically told, you bought a used car, you looked at it, and its not our problem. If we wanted it corrected we could bring it back to the dealer and they would fix it at OUR cost!! They were not very nice at all. Very rude !!! Terrible customer service !!!! Would never recommend this dealer...not even to my worst enemy!! Buyer beware!! read more

I purchased a brand new SUV from them a few months ago, and they were very honest, unlike other dealers that advertise one price but give a totally different one when you arrive. I got the car for $5K cheaper than any other dealer. I traded in my old vehicle for a 2024 Outlander, and the whole process didn't even take an hour. I forgot to leave a review at the time, but I remembered today, and they definitely deserve the highest rating. read more

Always a great source for parts. Always a friendly voice on the phone or a smile in person.

My wife purchased a used Audi Q7 on November 15th 2023 from this dealership... This place has the classic "bait and switch" tactic on used vehicles where they will always try to add $6000 worth of dealer fees to all sales. I have never paid more than what a car was advertised as and this dealer is definitely in the game to try to get people in the door with low online prices that will never materialize. We told them that we would not pay the $6000 fees and we had a trade-in Audi A4 for the deal. They still ended up charging us an additional $2000 fees for the Q7 but they gave us $2000 more for our trade-in so we ended up getting our price any way. On the good side, the staff was friendly and the vehicles are of pretty high quality. I wouldn't recommend this dealership to people who have little car-buying experience. Only hardened seasoned car-buyers need apply here. DO NOT PAY THEIR FEES IF YOU MAKE A DEAL... Good Luck out there. read more

Horrible customer service. Female representative is rude. Do not buy a car here. The salesman are nice but the transfer you around to several people then tell you there isn't anybody working to help you today. I purchased a car from them. My plates are not in and the representative tells you it's okay to drive with a expired temporary plate. read more

Didn't realize i hadn't written a review sooner! Our experience with Bell Mitsubishi has been great-specifically with Matthew Zezza. Don't bother going to any other salesman, he's your guy. He went above and beyond getting us the Jeep we wanted and making sure we were happy with the payments. Even after our transaction, he's been attentive and has reached out regarding our vehicle to make sure all is well. We would definitely come back and purchase a vehicle from him in the future. I wish all of our car buying experiences went this well. read more

Went to Bell Mitsubishi with my buddy and his mom on 7/25/24 and they were assisted by a salesman named Isiah. Isiah started out helpful, cheerful and, welcoming but that quickly declined during the process of looking for a car. He became aggressive, rude, and uninterested in the transaction. After my buddy was notified that he was not qualified for what he wanted, we started to look for other options. Isiah sat at his desk with complete uninterest in help trying to find a plan B vehicle that my buddy would be qualified for. Instead of Isiah assisting in helping look online, walking the lot, and giving general advice, I decided to walk to the lot with my buddy as he was completely frustrated with the salesman. We figured we'd try getting a used vehicle, and Isiah, without giving it any thought or consideration from the Finance department immediately said it won't work. Even if that was the case, he literally put little to no effort in trying to help. Instead, he sat at his desk tossing his pen up in the air multiple times. Isiah then says, " If it's not at the price you want, then we don't have to do the deal". We ended up leaving because that was the last straw, and he was being very dismissive. Ultimately, we ended up going to DCH Honda and my buddy was able to lease a 2025 Honda HRV. The payments per month were a little higher so we reconsidered coming back to your dealership for the better payment per month, but my buddy said absolutely not. He did not want to give you guys the deal because of how rude Isiah was and the lack of interest in the transaction. It goes to show customer service goes a long way. The deal would have been yours if Isiah showed at least a little bit more interest. I work for a car leasing company and this behavior was completely inappropriate and unacceptable. read more

Please don't waste your time or money. Bell Mitsubishi does not care about or empathize with their customers. Bell Mitsubishi had my car for OVER 3 MONTHS... OVER 3 MONTHS, and 2 warranty claims later my car still sits broken down in my driveway. On May 22nd I had my car towed to Bell for service. It took them 3 weeks just to diagnose the car. When the service advisor told me the problem was the transmission, I insisted they looked further because I knew it wasn't. The service advisor insisted they did look further and the issue was the transmission, so they replaced it. On July 10th I get a call to pick my car up, very excited to finally get my car back. I get there, pay the deductible, and head to my car. Upon entering my car I see damage to my shift knob. When I showed the damage to the service manager, he immediately became combative and accused me of bringing the car in with the damage, then proceeded to insult me. After a couple minutes of going back and forth, he went to the back to look at the "photos" Bell takes of every car that comes in. Then after returning to ask me to show them the damage, they tell me they'll order a new knob for me. When I asked if I could see the photos with the damage he replied "We lost the photos". Did you lose the photos of did you realized I was telling the truth? After getting that squared away I got back into the car and drove off the lot. The car felt and sounded like crap. I couldn't believe they felt good with returning a car to a customer like that. I drove around the block and came right back. I asked the parts manager to ride in the car with me so he could hear the car. When I started the car he asked "is the the noise you brought the car in for" I replied "Yes". He immediately told me that it did not sound like a transmission issue. He asked me to pop the hood and called the service manager to come outside. After looking at the car for another 30-40 minutes they said the engine needed to be replaced. On Sep 5th I get a call stating my car is now ready again. I drove the car around the block with the technician that worked on my car. My car felt ok so I took the car home. During my ride home the check engine light came on and the exhaust got significantly louder. I was closer to home than I was to Bell so I decided to go home to tow the car there again the next day, but unfortunately I did not make it all the way home. And to make matters worse, I found more damage to my car. The bezel around my shift knob had been broken, and there is a dent on my driver side door. My experience with Bell Mitsubishi and their employees has been absolutely horrible. I even called the Mitsubishi corporate number and found out this is a private dealer, meaning I wouldn't get any support from Mitsubishi corporate. Attaching photos and possibly a video if google allows me to. read more

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This place is the worse, I bought a car and I was told if I had a problem with ut to bring it back and they will take care of it. I did and they wanted to charge me $195 just for a diagnostic plus repair and parts what ripoff I wish I didn't buy it here don't recommend go spend your maney somewhere else and Luis Linares don't talks things you don't know.... read more

I went to get an oil change and was told that I needed a tire rotation. After that, I paid $200 below and was told to write a review to get a free oil change on my next service. I'm very pleased how they treated me with respect and forward to go there much sooner. read more

Don't go there. They will lie and add fees to your purchase that you don't need and are overpriced. After the purchase, they would not return calls. Isiah was the salesmen. Also, they will not pay the sales tax like most dealers do even after implieing that they would. Don't sign a contract with them. read more

Bell told me that I could view and possibly test drive a used 2018 Mazda3, so I drove 1-1/2 hours to Rahway, texting the sales rep that I was almost there, but when I arrived the salesman, Junior, was clueless as what I was there for and after 30 minutes of waiting , there was still no car to see , nor an estimate as to when it would be available as they were "evaluating" it. I returned home with another1-1/2 wasted. They did text me later about making it "right" ,but I was afraid driving there again would be another 3 hours wasted. Nice showroom but very poor reps. read more