I visited this salon for the first time while running errands nearby, but so I got in quickly, but the technician wasn't a good listener. I asked for long nails that were also uniform, but she didn't get that. The polish seemed old, so I needed extra coats, which meant a long dry time, and still, some nails got messed up. When I told her, she just smiled and walked away. The lady at the front desk didn't even ask how everything was, which was really disappointing. And on top of that, there was a three-minute massage included, but it was probably the worst hand massage I've ever had--she just kept going over my fingers again and again instead of massaging my hands or arms. This experience was a waste of time and money, and now I have nails I need to fix. P.S. I typed this earlier, and by the time I got home 45 minutes later and started opening my mail, my nails were completely ruined. This is officially the worst manicure I've ever gotten. I've never left a 1-star review before, but this is a first. I wouldn't recommend this local salon to anyone, or at least the technician I had. I am glad I got her name before I left too. read more

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Megan is amazing and always shapes my nails exactly how I like them! She is incredibly detailed, friendly, and goes above and beyond. My nails have been growing healthily since I've been seeing her. I refuse to go anywhere else to get my manicure done now haha. I added a few pictures from her work the past few months. For pedicures I am open to any nail tech, however, I frequently purchase the deluxe package and it comes with a 10 minute massage and extra scrubs. Tammy makes this well worth it! It feels like a professional massage. Sometimes I'm bummed when they quickly add the exfoliants and/or go really light on the massage, but Tammy made it feel like a professional massage and my skin feels SO soft. I will be requesting her for pedicures from here on out! read more

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I'm extremely disappointed with my experience and the terrible customer service I received. I called a full day in advance to make an appointment for 11:00 AM and arrived at 11:02 AM. They immediately started my pedicure without mentioning there would be any delay for my fill. Then, about 10 minutes into my pedicure, they suddenly told me it would be another 20 minutes before they could even start my fill because they had taken a walk-in customer at the same time as my appointment and only had one technician available. What made the situation even more frustrating was the way it was handled. Instead of apologizing or taking responsibility for poor scheduling, the front desk employee tried blaming me for the wait because I arrived two minutes late. Being two minutes late does not justify making someone with a scheduled appointment wait while accommodating walk-ins first. The entire experience felt very disorganized and unprofessional. I left feeling frustrated, disappointed, and unhappy with the way I was treated as a customer. Will NEVER be back here. read more

Got a French tip manicure and pedicure for a wedding. Got gels on my hands and regular polish on my toes. They both turned out great! Then I went back to get the gels removed. This was my first time having someone else remove the gels, so I didn't really know what to expect. The lady who did it used a Dremel to file down the top layer and then did the cotton with acetone soak. So far, so good. Then when she removed the foil she continued to file down my nails with the Dremel. She used two different fixtures for the nail Dremel, but didn't buff my nails so they are now way thinner with rough patches all over. She also nicked my cuticle with the Dremel, causing me to bleed. From what I understand, after the acetone soak, you should be able to just scrape the gels off without damaging the nail underneath. I also asked her to cut my nails and wanted them about half the length of what they were. She cut them half length, but then filed them down so much that some parts of my nails are super short. I would recommend this plaice to get your nails done, but if you need to remove them, you are better off doing it yourself. read more

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Thank you so much to Amy for this beautiful set !!! My dream nails . She made this a very comfortable experience and the vibes overall in the salon on great. I will be going back for sure !! read more

Bella Nail Lounge - Gel x set - Nail Technicians Near Me - Irvine, California

Two of nails have popped off in the matter of two weeks. I paid $177 for this service. They fixed my first Nail, and then my other nail popped off and now I have other nails lifting which they super glued. This place is completely overpriced and inappropriate. Do not go here. read more

Bella Nail Lounge - Crap job - Nail Technicians Near Me - Irvine, California

I got gel x nails last Sunday. Not even 4 days later and two nails fell off. Now a week out and another two nails have fallen off. I have been reattaching them with press on nail glue. I don't recommend coming. It also cost 85 dollars which is ridiculous for nails that didn't last a week. read more

Bella Nail Lounge - Nail Technicians Near Me - Irvine, California

So dirty and disappointing this time! I am really so so sad that I am writing this bad review for you but it took you 2 h to give me this for 80$ dollars and 18% tips! I am not only not happy with this but I just need to do it all again! Waste of my time and money!! I can't tell how disappointed I am as I needed my nails to be done in good shape for tomorrow read more

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Very rude and they seem almost annoyed to service you. Just go somewhere else. $70 and my nails are really ugly and feel like claws. Save your money and do not go here. I could tell the employee was disappointed I wanted acrylic and not gel x (more $) so she tried telling me to do chrome, etc. Service was rushed and she tried skipping steps by not filing down my nails. So rushed, it was 6pm and the boss told her employees in her native language "okay you guys finish up in 30 mins okay" so that they can all leave early. The tech doing my nails would make comments in her language to the other tech like "ugh removing alone would take 30 mins im going to be here until 8pm" "if they come at this time then theyre doomed" (referring to how the tech has difficulty seeing) and "mines doing white" as if white were a hard color, among other comments and it was 5:30pm lol. I cant imagine if i asked for a design or even chrome ‍ read more

Bella Nail Lounge - Shape and paint job is not great. Looks like horribly done press on nails - Nail Technicians Near Me - Irvine, California

Honestly very disappointed in these nails. I tried somewhere new and was let down by the fact that my gel was bubbly and started to chip off due to the bubbles. Besides that, I asked for the same yellow on my toes as my nails and they were different shades of yellow so now i'm walking around with two shades of mustard on my nails. Won't go back read more

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Don't ever go to this Nail Salon!! This place is awful! Very low quality of service with a very high price and on top of that the girl who did my manicure was so rude and had a very bad attitude. I was supposed to get Chrome on my nails, she completely forgot to do that, also I had asked for cuffed shapes , she did square, she didn't clean my cuticles although I had specifically asked for that! She charged me $80 for a below average service and that awkward attitude she had!!! ... do they think people don't understand that they are just taking our money?! Shame on you!!... This place also smells so bad !! I already asked for a full refund! I hate this place and it was my last time going there! Cheap people read more

I had the very very very disappointing experience ever I can ever have!!!!!! I went in Christmas eve they were doing my nails very fast and talking to each other the next day in the mornimg I had 2 of my nails broken already without even doing anything I n Christmas day where everyone is closed and I cant do anything I went to my event with bandages instead of my cute nails that I paid 85$ just for gel x!!!! i went again to speak to them to redo it for cause I cant come alot specially am far away and working 7 days, the lady was giving attitude I asked for owner and thw funny thing she said this place sont have a owner I am everything here her cheche whatever,the whole team inaide eating watching phones and they didn't even have one client there but they refused to redo my nails!!!!' read more

Bella Nail Lounge - Nail Technicians Near Me - Irvine, California

All the ladies in the store are so nice and amazing. Came for the luxury package and they gave me the best message both legs and arms that made me feel relaxing so much as a guy. I felt really welcoming. read more

This came highly recommended by a friend. Great technicians! Megan did my nails and she did exactly what I asked for. Sometimes it's a hit or miss with French but she knocked it out of the park. Ken worked on my pedicure. Opted for the deluxe and the technicians set a timer for your massage, which is a nice touch to know you're getting what you paid for. read more

Bella Nail Lounge - French tip perfection - Nail Technicians Near Me - Irvine, California

Came in and had Tracy do my nails and she was amazing! I'm picky when it comes to shape and she did exactly what I wanted! Thanks Tracy! read more

Bella Nail Lounge - Chrome powder on top by Tracy - Nail Technicians Near Me - Irvine, California

The first time was good, the tech was nice and nails looked great. Second time, huge difference. Nail tech was stand off ish and the manicure was mediocre . Maybe they do a better job with first time customers. read more

I have been coming here for a year now but will not be coming back. When I came in, I asked what the cost of gel removal and a manicure was. I was told $30. The tech comes over and I can tell is immediately disappointed im not doing gel. She starts pressuring me and asking why I am not doing it after I told her my nails need a break. She says it will be $35. I tell her the front desk just told me a different price. They don't care. The experience was so annoying I did not even want to sit there to have her paint my nails. To take off gel x (which we have no other choice to do) cut the cuticles and do no polish should NOT BE $35. Have more transparency with your pricing, stop pressuring your clients, and be ethical and fair in pricing a service. read more

I am always nervous trying a new place BUT i highly recommend coming here! Jenna and Zoe were wonderful. They were friendly, professional and gently thorough. read more

Unbelievably disappointing. On my second visit I spent $140 PLUS TIP. for a gel manicure and pedicure. Outrageous price for inferior products, disrespectful technicians who made fun of me and laughed at my requests for all nail lengths/shapes to match, in a language I cannot understand while overcharging me. Please spend your hard earned money wisely and choose another nail salon. I attempted to get a "fix it" appointment and I just could not take time out of my schedule for yet another appointment. I travel for work and expect my $140 PLUS TIP nails will last at least two weeks. I'm going back to my nail salon in Tustin @KKK nails It's worth the drive and half the price. read more

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Excellent service. I got a mani pedi. No packages/bundle deals, so that was kind of disappointing. Prices aren't updates. Spa used to be called images but was sold recently. I love the ambience. It's located in a good spot with a decent parking lot size. All the staff were super kind, quick and efficient read more

Poorly done nails. Poor quality. I've been getting my nails done for years. This is the first and only time it's barely lasted 10 days before it bubbled up. They have a 7 day policy where they take responsibility. read more

Bella Nail Lounge - Nail Technicians Near Me - Irvine, California

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I have been seeing Tracy for my acrylic fills and she has done a wonderful job taking care of me. I have been so abused by other nail technicians, ripping my nails off and trying to get the job done quick. Tracy takes time to do a great job but takes just enough time that she will not take short cuts. She is the best and I would definitely recommend her. read more

Bella Nail Lounge - Pink-ish ombré - Nail Technicians Near Me - Irvine, California

Originally I loved this salon and enjoyed making online appointments, but the last time I went I was less than five minutes late and the technician I had an appointment with, Annie, was working on someone's nails. From the point at which she was, it was clear she would not be ready (she was filling them with powder), when I asked how much time would pass until she was able to get to me, she said she was working with someone else's because I was "late." Yes, I was 3 minutes late. However my arrival time had nothing to do with the fact she took a customer before I'd arrived and would not be able to finish with this other person before taking me. This is so disrespectful! When Annie told me my arrival time was the issue and said I'd need to wait until she was done, I decided to walk out and haven't returned. There are dozens of nail salons to choose, and to (1) not have my time respected and (2) to be blamed for Annie's terrible timekeeping is completely unnecessary. Do yourself a favor and find somewhere else to go for your nails! read more

Not one to leave negative reviews and I've tried giving this place so many chances because it's convenient but today i honestly wanted to walk out in the middle of my fill. Not only every nail looks like a different shape the gel is uneven and peeling off and smearing. So disgusted. I'll just post pictures so you can judge for yourself. read more

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This place is lavish inside, however, nail technique is mediocre. My nail lady was super nice. Said she's been doing nails for 25 years, however, her work does not say it. I noticed a couple technique errors when we was applying the gel. I noticed she didn't apply all the way up to the cuticle and started a couple cm down from it and proceeds to tell me she will eventually apply against the cuticle which I honestly don't understand why they do that because that is not what is taught in cosmetology school nor does it make any sense. She does the same poor technique with the primer and I think this is the FASTEST way the gel chips from the nail because that primer isn't applied right against cuticle. I think they do this because they want your nail chipping faster than it should so you HAVE to go back into the nail salon sooner than later. This to me is bad business. I went here because it was 10 minutes away from work, but now I know to drive those extra miles to Lake Forest to my original nail lady because I pay the same price and their gel nails last me about 2+ weeks without one single chip, only the grow out. I gave them a 3/5 for staff friendliness, salon aesthetics, and decent pricing. read more

Bella Nail Lounge - this is one week of growth. - Nail Technicians Near Me - Irvine, California

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Everyone that does nails are sweet and great. However, the general manager that was at the reception was very rude. He asked me to pay before my nails were done because he was leaving, even thought my hands were covered in foiled paper, he insisted that I pay right away, and I struggled to open my purse and get my card . He seemed not to care and he was raising his voice trying to embarrass me in front of everybody. I do no recommend this place if I pay 100 plus dollars, plus tips and this person does respect that I came to do my nails to rest and relax. I do not care if you are leaving, you could've let one of the girls take the payment once my nails were done and dry. Very poor customer service from the manager that was at the front desk. read more

I went in for a manicure and pedicure last week. For the amount of money i paid i did not get what i asked for. I asked for my fingernails and my toenails to be the same color!! I felt the nail technician did not listen to what i asked for! As soon as i got home i noticed my nails to be different colors, two different shades of purple! The service was ok, to be honest! read more

This is my go to nail salon. All of the nail techs are warm and friendly. They also can book same day appointments or take walk-ins. The techs pay attention to detail and take the time to make your nails look flawless. read more

I like to have my fingernails to be ombré French. Sweet does an amazing job. We have fun trying new and different styles and they always look beautiful! If you want designs, go see Sweet and she'll do a beautiful job for you too! The salon is clean and comfortable and the whole staff is friendly and professional. read more

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Came in here for the first time and was immediately looked up and down and given a judgemental look by the receptionist. She was not friendly and made a snarky comment about my outfit. The nail service itself was not bad, the technician was friendly, but it wasn't amazing enough to override the bad vibes I got upon entering. Probably will not be coming back. read more

It's hard to find a really good nail technician who is attention to detail, doesn't damage your real nail and who knows how to do a real French Ambré that looks natural. That is until I found AMY @ BELLA NAIL LOUNGE (Los Olivos Marketplace) she is very professional and does an amazing job. It's not cheap but worth it. She only works on Sat/Sun & Tuesday so make sure to make an appointment with her in advance. read more

Bella Nail Lounge - Gel French Ambré - Nail Technicians Near Me - Irvine, California

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Halloween nails very careful and friendly staffs, my go to salon for design and nail art read more

Bella Nail Lounge - Nail Technicians Near Me - Irvine, California

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Super aggressive and cut me 3 times. I come here all the time but this was a really bad experience.

Very disappointed. Paid extra for Gel X Nails, nails lifted and fell off after 3 days. You can see by the photo how terrible these nails are. I would like a refund. Can't believe this full set and pedicure was $150. Please avoid at all costs. read more

Bella Nail Lounge - Nails fallen off after 3 days - Nail Technicians Near Me - Irvine, California

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If I could give zero stars to this facility I would. They refused service to me today after already making an appointment for me and I drove 30 minutes to get there. Their reasoning is that because I gave them an only 3 stars in their text survey after my last appointment they can't provide service to me any more. The last time I came the lady did a poor job, and my nails had no shine, so after that session when they texted me a survey I simply mentioned my nails didn't have any shine and I gave 3 stars. So this time I made an appointment with another lady that did a good job the time before, and then I get here and the guy basically tells me sorry but we can't do your nails any more ever! because you gave us only 3 stars! WOW i have never in my life experienced such horrible treatment from a nail salon. This is not how you make a business successful and thrive. They will not last long with this kind of customer abuse. read more

My first time here after hearing about it from a random Apple employee at the Spectrum. I didn't know what style I wanted but knew I wanted a full set acrylic. Gigi was the one who did my nails ... and she did an amazing job!!! I will definitely go back!! read more

Bella Nail Lounge - Full Set Almond Shape Acrylic Gel... color was a natural pink blend from nail specialist Gigi. - Nail Technicians Near Me - Irvine, California

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Hi, I would like to speak to the main manager or the owner! Worst service ever!Got totally ignored for 2 hours, received racist comments, and administration refused to give any owner information! Moreover she gave a false information, which I checked later. Contact me ASAP 3239754841 read more

This is the most unprofessional establishment I have ever been to. The nail tech MICHELLE was so aggressive and when she started service with my friend hurt her to the point where my friend cried. You think she would apologize right? Wrong. She was mocking her and said I did it so gently like this. She moved on to do my nails and continues to be sarcastic and mock my friend whom at this point had left already because she made her feel uncomfortable. I asked her not to do my pedicure anymore and requested another nail tech. The lady is going back and forth the salon looking at me and my other friend who stayed behind and laughing and speaking in her language. The receptionist comes over and apologizes and I explain to her that had the nail tech MICHELLE apologized we would've understood but instead chose to act sarcastically and mocking my friend. The nail tech MICHELLE then walks over and starts yelling at me about how I'm rude and how she was gentle. I tell her she needs to go and she starts yelling a bunch of things to my friend and I to the point where the receptionist is holding her back so she doesn't lunge at us. Finally after a couple of minutes the receptionists gets her to leave and the nail tech is still yelling at me and flips me the middle finger on her way out. We can still hear her yelling outside the nail salon, then she peeks back into the salon to flip me off again. Come to this establishment if you want to get your nails hurt, aggressive nail ladies and to get flipped off. Also we only got 50% off of my service, despite the traumatic event. Ridiculous and a trash establishment I didn't expect this in Irvine. Edit: I looked up this establishment to report them to the better business bureau and they're not even accredited. Don't come here!!! read more

$75 gel builder manicure seems a little overpriced for what you get. Lumpy nails, no manicure/cuticle care. For $75 these look HORRIBLE. I'll have to do my own manicure at home to fix them and file them properly. Complete waste of money. read more

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I decided to randomly try this spot & I was very impressed. The staff is very friendly. My pedicure was fantastic & it didn't take a long time. read more