Alex was really great. He took time to answers my questions and kept me informed of the entire…read moreprocess. I would definitely recommend Alex to anyone looking to purchase a new vehicle. Thank you for making this a positive experience.

If I could I wouldn't give them any stars. Second vehicle purchase because the first time it was…read moresmooth process. This time around, like are you serious? 1. Why do you have so many people working in your building and no one can solve our issue? 2. It's been 6 months and supposedly it's fixed and now basically y'all washed y'all hands with this situation ? Nothing has been fixed fyi. 3. How do you sell a vehicle you don't even have the title too? 4. You dare tell me that there's nothing you can do anymore it's the tags office job? When all this was cause of one job title didn't do their job right. So how is it not your problem anymore. I'm so disappointed that our family had to deal with such an issue and still be dealing with it. Now I can't drive my vehicle until the hard copy comes in. Mind you it's been roughly 6 month, that I have been driving with temporary tags. And now today it expired and they say I have to wait. So I'm supposed to stop working and figure it out? When all this could have never happened if they didn't sell a vehicle that they didn't have a title too. The owner should offer some sort of help for having to deal with what the workers were doing wrong, until everything is fixed 100%. This is insane and really annoying.

They are a so so Audi service shop. They claim they did a service update but it took two months…read morebefore, Audi received the completed update data from Audi South Atlanta. When we went to Audi North Atlanta they have five time more service people and before I leave the dealership they show me where Audi has received the updated completion data package and our car info was updated in Audi system. A world of diffence in the service you get at the Audi south side dealership than the North side dealership. It took de 91 minute minutes to drive to the northern dealership each way but it still did not take the five days for the south side to to try and do the update plus two months to get it uploaded to Audi. It could have been better......

I called to talk to a salesman about a G 37 I let the person know that I was looking between them…read more another the other dealership had less miles on the sedan and they had a better price. Instead of negotiating prices. I was rudely suggested to purchase from the other dealership.

Knowledgeable. Very experienced and straightforward buying process. They are so organized…read more Everyone has a role and you get a complete presentation of the car and is wonderful experience! Would buy from them again, and again and again! Best new car buying experience. Everyone there is so nice that it makes buying a car a fun happy experience!

Carlos was the best! This is my second car using Butler, Lexus and Carlos, and that experience…read morekeeps becoming back when I'm ready for that next purchase. Direct, efficient, honest, genuine, all aspects of great service.

**Read this entirely.** I had a issue with my vehicle and…read morewent to Union City CDJR. The service department is friendly and professional, but I had to order the part for the repair and things went south from there. After getting frustrated when the part supposedly didn't arrive, I asked for a refund. At which point, I was charged a restocking fee. I vowed to never do business with them again. THEN, I got a call from the GM. I explained what happened, expecting nothing to be done, but he was understanding with my frustration and made things right. This dealership deserves your business! Give them the opportunity to serve you.

Customer Service is horrible The last time I took it there the associate that assisted me was…read moreRaquel. She was awesome. She got the job done she explain the process to me as it went along, but these they got up there today. I don't know where they learned their Customer Service.I have taken my Jeep there several times. But this time I learned. I was constantly getting the runaround about a tire being replaced. I have a warranty on my tires. And I explained that twice and it didn't seem to register I was not paying out of pocket. The person kept saying I will give you a call back since 8am this morning until now 3pm. I will never go there nor recommend. Union city Chrysler Dodge, Jeep ram, also known as Carvana Jeep..I wish I could give a half a star.

I've been bringing my vehicle to ALM Chevrolet South since around 2022-2023 (before it became ALM)…read moreand have been mostly pleased with the service. There were a few occasions in the past where I had to get management involved to resolve an issue, but overall I've remained a satisfied customer. My visit on 3/9/26 went especially well. My service advisor Kris was excellent -- professional, patient, and very friendly. He answered all of my questions and kept me informed throughout the process. My technician Malik also did a great job handling my vehicle efficiently. This visit reminded me why I keep coming back. I truly felt valued and taken care of yesterday! The new management was definitely reflected in the service I received! I'll definitely be returning. A solid 5/5 experience!

I have never experienced poor service at this level. ITs my fault for bringing my car back here and…read moremy wifes car multiple times. Ive had to get General Motors Corporate involved twice now. Service is poor, customer service, Incomplete and incorrect invoicing, and more. I have dealt with other Chevy and GM dealerships and they run smooth and are pleasant. I will be reporting this to GM again as well. Meanwhile im having to go all the way to Heritage Cadillac for service now which is inconvenient but at least im treated with dignity and respect. Please avoid this dealership if you can for service especially if you need your car back in UNDER 3 WEEKS! They also dont have loaners and dont offer the drop off and pick up that is advertised on their website. POOR SERVICE. POOR WAIT TIMES. BAD CUSTOMER SERVICE. LONG HOLD TIMES. NO LOANER VEHICLES. POOR RESULTS. I have had this experience with both my escalade and suburban.

My husband and took his 23 XM in for scheduled maintenance. (thankfully all covered under warranty)…read moreWe sat there for 3 hours. When the vehicle was ready the service tech called him to tell him it was ready and said that he'd been looking for him. My husband told him that we were still sitting there in the waiting area where he had first greeted us. We'll know next time to just drop the vehicle off. I will say that the show room was really clean and one of the salespeople were really nice to us, as we walked around looking at other vehicles.

I'm extremely disappointed with my recent BMW purchase experience with BMW of South Atlanta. After…read morebringing the vehicle home, I attempted to set up my driver profile and quickly realized that key features--like Comfort Access and the Alexa integration--were not functioning at all. I contacted BMW Assist and ConnectedDrive support, only to find out that the vehicle requires a software update for these features to work properly. This is something that absolutely should have been addressed prior to the sale. I then reached out to my sales representative, who told me I could take the car to a nearby dealership to resolve the issue. However, when I arrived at a local dealership for the software update, I was informed that the update would cost $450 and take anywhere from 2 to 6 hours. This was incredibly frustrating and unacceptable. I just purchased this vehicle, and now I'm being asked to pay out of pocket and spend half a day fixing something that should have been fully operational before I ever drove it off the lot. To make matters worse, the dealership I purchased the vehicle from is over an hour away, and I had already made two separate trips there within a 4-day span during the negotiation and purchase process. After that time investment, I expected the car to be fully ready and all features operational at delivery. After playing phone tag with the dealership I purchased from for the past week, I was repeatedly told I would receive a call back the next day. It has now been three days with no follow-up at all. When I finally did get information, I was told that Comfort Access is actually a separate feature and that my X3 does not include it--something that was never clearly communicated during the sales process. I was also told that Amazon Alexa was a feature I could use, but that it expires at the end of this month, which is surprising as I've never encountered that with previous BMWs. Even more frustrating, after getting home and attempting setup, Alexa does not appear as an installed app in the vehicle at all and the dealership has informed that I will need to bring the X3 back in for them to do further updates. To add further context, this is my sixth BMW, and by far the worst experience and level of service I have ever had with a vehicle purchase. This experience has left a very negative impression. For a brand that prides itself on luxury and customer experience, this level of oversight, lack of transparency, and poor follow-up is disappointing. Buyers should not have to deal with additional costs, unclear feature availability, and lack of communication immediately after purchase just to have basic advertised features working.

I recently went to the ALM Chevy South location to get a oil change and transmission diagnostic. It…read moretook them a week and a half to do the diagnostic to say my transmission needed to be replaced. They also quoted me nine thousand dollars for a new transmission where other shops were charging me 4750 for a new transmission plus 1000 for labor. When I declined the transmission it took them almost another 2 weeks to fix my rear shocks and brakes and the oil change. To put it into perspective. I took a 3 week vacation and the car still was not complete when I returned from vacation to where I had to get a rental car to go to work because my car was still being serviced by this location. When I finally went to pick up my car after they said it was ready I had to wait 30+ minutes as they only had one sales rep and when I got in the car the seat had a smudge and still had tags in it. No new oil change tag in the driver side and the oil life wasnt even reset on the console. 2k for rear shocks, front brakes and a oil change. I cannot recommend getting car service from this location. Ever since ALM bought out this location service has gone down. My last oil change I dropped it off in the morning and it wasnt ready until the next day. The time before that they said they are so swamped that they wont be able to even service my car that day so I ended up having to take it somewhere else. Hopefully their service gets better in the future.

Not open on Sundays. I truly like to only use dealerships for liability purposes. But whatever, if…read moreyou all would ever answer the phone off know you were closed today. Though here it says your open!

I wanted to give a special shout out to Stiver's Ford South on Jonesboro Road after a bad…read moreexperience at the Chevrolet dealer on Jonesboro Road. I decidedto go to Ford, which that's all I've owned anyway once I entered into the establishment I was greeted by Aramis the sales person. I immediately told him about my bad experience and then he told me that he would ensure my experience at this dealership would not be bad whether I bought a vehicle or not once I told him what I was looking for he immediately went to work by browsing through his inventory and then brought out a vehicle that was everything that I wanted it was a fairly simple process as my finances are squared away, and my credit is A+ plus, there was no pressure to buy in the sale and I also finance through my credit union. Unfortunately, for me, I had a medical event that prevented me from driving at the time however they allowed me to keep the vehicle there for about a week until I I was medically cleared to pick it up. I also had to utilize help from friends during this time of purchase and they were just as gracious to them. It has been over 20 years since I have bought a new vehicle and coming in dealing with a medical event that I previously had had was going to be challenging but diverse for itself especially Aramis and Bill were the ultimate professionals and I would definitely go back to them or wherever they go to get my next vehicle. Also, when I purchased the vehicle, my neighbor noticed a rubber piece was coming up as a vehicle was preowned. I took it back within two weeks of purchase and they corrected the issue which needed a new piece and I was able to get the new piece at no charge. Aramis and Bill at Stivers Ford South were absolutely phenomenal and made this experience a very good one thank you Ford. Thank you Stivers Ford South. Thank you Aramis and thank you, Bill. I would highly recommend for your next vehicle purchase that you at least stop by Stivers Ford South and let them assist you with your next purchase. Vehicle purchased: 2022 Ford Tremor

Carmen did an amazing job. She was very knowledgeable about the vehicle. I recommend you working…read morewith Carmen!