My wife and I were warmly welcomed, Lisa quickly set us up with a foot detox, relaxing in the salt…read moreroom and a sit in the sauna. Everything was very clean and neat. We were very comfortable, and left feeling rejuvenated and relaxed. Highly recommend for anyone looking for a wellness center in Billings.

Very nice staff with a great salt room experience This was my first time there and I will be backread more

Extremely good massage she took her time was was very thorough and calming atmosphereread more

Now onto my 4th tub, and new addition to the fleet a Tylo Sauna in our new home. The team at…read moreMontana HotSpring once again has knocked it out of the park. There's nothing more enjoyable than waking up in the morning and stepping into 180deg warmth of my Tylo sauna, I think I may like it more than my (also very) amazing Caldera spa. Beyond the health benefits of both units, they have a magical way of making your morning just that much better. The quality of both my Tylo and Caldera are exceptional, I expect them to last for as many years as my others have. Scott and Cody and team- keep up the great work and stay soakin'!!

These are the best people in any business i have dealt with.... not just to purchase..... but to…read moreuse and take care of... the best after about 15 years with my Grandee tub... They still take care of it and it works like new. every one in the store is so helpful, They have taught what to do and not to do :) with my machine. I am slow on the following directions and they have amazing patience Highly recommend them for your tub and maintaining it. JRR

I cannot recommend Trish Willson-Dupre enough! She does my nails, and they always look absolutely…read morefantastic and last so much longer than I ever expect. I trust her with everything--my nails, toes, and even my hair--and she never disappoints. Trish is the perfect combination of professional and personable, making every visit a joy. Her workspace is immaculate, which gives me so much confidence in her care and attention to detail. If you're looking for someone who consistently delivers top-notch results, Trish is your go-to!"

If you're a mind reader this place is perfect for you. If you have never been there (like myself)…read moredon't ask the nail lady on the left closest to the door for help or ask questions because then she will verbally berate you and try and cancel your appointment. It was the worst experience I've ever had at a salon and she wasn't even who I was there to see. Patrick ( the hair consultant ) I was there to see was super nice but the whole thing with the nail lady just put me off. If I knew the nail lady's name I would say but I was too busy standing there with my mouth hanging open to ask her it. 0 out of 10 stars. I can't believe I wasted my time on this place.

This is by far THE MOST unprofessional and poorly run facility that I have EVER dealt with. This…read moreplace had the audacity to charge my bank twice for a gift card. Upon approaching the spa after their system charged me twice, the front desk attendant was very rude and said we'd need to take this matter up with our bank. The bank actually commented saying that this happens often with this business and reversed the second charge. This management then charged my bank AGAIN for a service I NEVER RECEIVED AND paid for twice. The one service/gift card that my spouse did redeem was less than desirable even requesting that customers book massages on weekdays and daytime hours ONLY. The spa experience was less than average as well. Please do NOT waste your time or risk your hard earned money being stolen from this horribly run facility. Their doors should be permanently closed!

This is a Beautiful space, very clean, polished & bright. The spa area is quiet cozy and peaceful-…read moreno detail. Every staff member I came in contact with was outstanding - I enjoyed a facial, massage and pedicure today and give everyone a 5 star review! I will absolutely return and will always recommend them Treat yourself today!!

Not a friendly environment. Use them twice they were good. Try to use them again this year looks…read morelike business is gone downhill.

She got me right in. Told her I wanted an hour and she started the massage but as soon as someone…read morecame in she told me I could only do a half hour. It was a decent massage. Not the best I've had by any means.

I have short hair so I really just needed it to be shaped up. My stylist Will really needs more…read moretraining. I mentioned a low fade his exact words to me "oh you don't want to do that".He didn't seem too interested in what I needed done. I have very fine,thin hair so thinning my hair isn't a good idea. It's a even scarier when done dry. I did wind up tipping him because that's who I am. I went through my hair & knew it was uneven. I actually had to go to another salon to correct his mistakes.I love Aveda products & this salon is always nice & clean. The receptionist was lovely & very helpful. Would I recommend Rituals maybe? I definitely would not recommend Will.

Absolutely phenomenal! Both the massage therapists did the best job, I loved it! Couldn't have…read moreasked for anything better, it was the perfect mood for relaxation

I was okay with this business at first. I am a traveling health care professional and signed up…read morefor a limited 6 month contract. Availably for deep tissue massage was very limited. I was understanding of this because Billings, MT is a relatively a small community. My problem with Massage Envy in Billings, Mt is that I cannot Stop my membership. They are telling me it auto renews after initial contract period is complete. I have contacted the Billings repeatedly and they assure me it will be canceled. 4 months later and I am still being charged! Today they told me they are under all new management. I requested the manager to contact me and the employee stated "She is very busy, but I will tell her".

The massage was good (therapist Stacy, strong hands), the rest was very disappointing…read more I went in for my first massage here with a gift card on a Sunday. Intro price for a one hour massage (amounted to 46 minutes of hands-on time, to be exact) is $55, the gift card I was given was for $65. When it was over, I asked that the remainder on the card be added to the tip. Emily at the front desk told me that the gift card only had $55 on it. I showed her the sleeve that it came in, with their written "$65" on it, she responded with, "Weird. Yeah we go off of the computer, not what that says." I asked again why they would write 65 if it wasn't for that, she didn't know. There was another girl at the front desk, she didn't say anything. Then Emily tried to sell me a membership, and maybe one for my boyfriend, too. I left, and had the person that gave me the gift card check their bank account, which showed the transaction to be $65. I called Massage Envy, they said they needed to call me back. About 20 minutes later, they called and said that it was in fact for 65, and that they could just add it to the tip. I asked to take care of it another day so that I could speak to a manager before leaving this review. I called and spoke with a manager on Monday, she mumbled through her name so I asked again, she mumbled through it again so I'm not sure what her name is. She interrupted me about four words in to say, "yeah we figured it out so we're all good." I asked her if she understood why it's concerning that I had to fight for $10 and then prove it before they would honor my gift cards value, and she responded by saying that she can't teach new people everything before they start. She asked if there was something I wanted, and I said I simply wanted to get a managers input before leaving this review. I said I would like the remaining $10 to go to Stacy, and she informed me that she had already given it to her, anticipating that's what I wanted done. I do not recommend going here, simply because of everyone but the massage therapists.