No longer a family owned business Valvoline national…read morelocation has a four prey feel try to sell you on lots of surveillance you don't need

Now valvoline.... Takes to get inside for oil change. He require you to park directly behind a…read morevehicle and then when the other day opens up, you have to reverse and move towards the open bay. Would be better if they allow cars to park behind each bay and then behind that being in line, so when a slot opens the driver then could move to such open bay. Taking way too long for oil changes. Looks like they're trying to sell all kinds of product. Not happy with Service looking for another place.

From start to finish, my experience was fantastic! Jennie helped me step by step with more than…read moreshe will ever know. As a business owner, you almost have to assume your customers know nothing and want help while not making them feel dumb and that is exactly how Jennie helped me. She made something that felt really hard to me, go smoothly. The work on the car was also excellent. Truly felt like I had a new car driving home! Thank you!

After searching for a local shop that was willing and knowledgeable enough to take on my 2008.5 VW…read moreGTI's multiple repairs, I found Meineke on Alpine. Anthony listened to me and didn't treat me like an idiot, followed up on the possibilities I had narrowed down, and that right there is enough to make me a loyal customer. Costs were typical for the repairs performed and he gave me a discount for paying with check, as well as honoring a verbal cost for a separate issue. She is running better than she has in about 8 years!

Love these guys. Also so friendly and efficient. They are also very honest aboit what needs to be…read morereplaced and what can hold off until next time. Great value!

I see these guys for oil changes and light/blinker replacements. They are professional, fast and…read morekind. Just go there already.

Excellent service! Really kind and helpful with telling me everything they did! I dislike getting…read moreoil changes because of the time it takes but this was quick, I'll be back here again.

I'm a very happy customer. I pulled in on a whim to be greeted kindly by Robert. The service was…read moregreat and efficient. All the guys work well together, I'll be back.

Best place to take your car. Fair pricing and honest work. Won't go anywhere else! They care about…read moreyou .

They are good at getting back to you via email. I have gone to them many times and I love their…read moreservice and how they get things done as quickly. Even if your car or truck needs to be fixed and don't have another car, they are good at providing a car for you.

I wish I could give them 6 stars! I have been going to Northeast Automotive for about 7 or 8 years…read morenow and have always had great experiences. They are honest, fair, and don't push things on the customers. They have a family business feel and have even helped me out when I was in a pinch on the roadside! Thank you Paula, Cliff, Cody, Kevin, and everyone else whose names I don't know!

Honest and fair prices for repairs. Been a customer for a few years now and we've always…read moreappreciated the service and honesty from the whole team at NE. They don't try to push anything on the customer like other shops which is refreshing and their timing to have repairs done is reasonable.

Great service! Quick and fast not pushy about things! Great kind and fast employees!read more

The staff was very courteous and helpful. They went above and beyond by readjusting the hub caps so…read morethat they were able to put air in my tires and even stayed past their closing time to do it . The manager, I think his name is Christian, was exceptional, making sure every detail was covered.

Had my vehicle in for brakes (master, lines, a full job), however when it was returned to me my…read moresteering wheel radio controls, cruise control buttons, horn, everything - had stopped working. I went back to the shop for two more repair items on the same vehicle and brought attention to the issue. When made aware, the shop response was "how can you prove we did that" and said that they would conduct a diagnostic, however when it would be revealed that they didn't do it, I would be responsible for the labor costs. Rather than accept the two repair jobs I had brought to the shop, and rather than offer to help with some diagnostics in the wake of accusations questioning the shop's integrity, I got argued with by 3 employees in the lobby. Mind you, I never once raised my voice, lost my temper, or anything undignified like that. We're not lying, you are. That's what I've come to understand of the shop. That - and all vehicles I've had enter the shop leave with new issues. The two techs that worked on my vehicle are no longer there, either, so doesn't seem like they can keep a consistent trained wrench under their employ. HUGE lack of confidence in this shop techs, and less in the management. Regardless of what the break and fix is - as a manager I would be embarrassed to see my staff address clients that way. The only correct way to stand behind your work is to prove it is quality, not calling your customers liars when your integrity is questioned.

I moved to Rockford MI and needed a mechanic. I am a single lady and I was looking for a quality…read moreand honest business. I found Northland Automotive and have been totally happy with the staff and work! Take your business to Northland. They are Top Notch!