This company custom-made this cross that I got my mother for Mother's Day. They make their jewelry…read morein-house in their quality is unmatched.

Jesus and Nareg were so fun and helpful during our selection and design of our wedding bands…read more Such beautiful jewelry selection and even better service. We enjoyed several visits to finalize our bands. They welcomed us back and I think we will return for future jewelry purchases.

Rose at Concierge Jewelry repair was very kind and patient with my 88 year old mother-in-law. She…read moredid an excellent job with the jewelry and her prices are reasonable. I highly recommend this business.

Rose handled 7 items for bracelet repair, restringing and problem solving for small charm items…read more Thorough, professional and engaging, she communicated clearly, priced the items fairly and turnaround was not urgent, so 2 weeks was fine by me. I am thrilled and will return and would recommend Concierge's services, no matter what price point your jewelry represents. Thank you Rose!

I was in and out within 4 minutes! He was professional, fast and best of all my watch now fits me…read moreperfectly!

Abdul repaired my gold chain for 24% less than the lowest quote I received from four different…read morejewelers in the area. He also completed the repair in 40 minutes, saving me from having to wait several days.The shop is located on the second floor. Enter the parking lot through the Harwin entrance, just before you reach Hillcroft. They take credit card for payment.

I previously reviewed and praised this business for being a locally-owned jeweler who took their…read morecustomers' needs seriously. I knew the prices were high, but enjoyed getting to know the family who run this shop. Unfortunately, they have hired others to help with repairs and don't communicate fully to the customers the effective outcome. I brought a beautiful Our Lady of Guadalupe pendant in to re-affix the lady to the backing. The soldering done removed the gold accents. When I returned thinking I was given a different piece by mistake, I was told matter-of-factly that is what happens. My daughter was very disappointed since this is a special item to her! I was not given any apology nor any offer to correct the problem. Thankfully, she found another online and purchased her own replacement. The owner's wife told me that if she could find it for the price she should buy it! No thought about our great disappointment and stress this caused even though we found a remedy without Almaza's help. No refund for damaged item.

Genuine high quality. Real craftsmanship. Beautiful work. My recent visit was for a piece that…read moresuffered metal fatigue, the repair could not have been easy, and I am delighted with the result. They have many beautiful pieces designed and made in house. The next time I have a custom design in mind I will come straight here.

Helpful folks. Quality products. Good deals. Shop here instead of Houston Diamond District.read more

I attempted to purchase a princess cut anniversary ring on Amazon. Called the company for help and…read morenever heard back from the company. The elderly lady that answers the phone acts as if I'm bothering her while she's at work.

I had my watch battery replaced. It was a lot pricier than the places I have been to before. I went…read morethere because the place I used to go to don't replace battery anymore. To replace the battery was 50 some dollars. It was pricy, but I thought "maybe" the place do a better job? One year later, my watch is out of battery! I have changed battery before on my watch and it last more than 2 years. This time, price is high and battery stop in a year. I found another mom and pop shop and changed for $18 only. I will not go back.

I have an old style TAG watch that needed a battery. Walked up to the JR Brothers kiosk and…read morewithin 5 minutes I was on my way with my watch. Great service, friendly people, and reasonably priced. Great job!

Took an old gold bracelet in. Have been customer in past. Asked what it was. Was told that it was…read moregold plated silver. Asked for cleaning. Returned and found not a gold bracelet but silver. Any gold was removed. They wanted $20 for this shoddy service. Poor Poor I'll never return.

Love this place people were so nice and helped me and my wife out without watches and jewelryread more

Mike's Customer Jewelry always delivers exactly what I need..came in to get a new chain for my…read morependant and he gave me a great deal on 1 white gold and one gold one for my Husband...come see Mike him or his Team will definitely take care of you.

Very best customer service. Mike is very nice and the team is very collaborative…read more Mike also helped design several other pieces that my partner loves