Rose handled 7 items for bracelet repair, restringing and problem solving for small charm items…read more Thorough, professional and engaging, she communicated clearly, priced the items fairly and turnaround was not urgent, so 2 weeks was fine by me. I am thrilled and will return and would recommend Concierge's services, no matter what price point your jewelry represents. Thank you Rose!

I needed to have my grandmother's ring resized and decided to use Concierge Jewelry Repair after…read moreseeing the many positive reviews. I first contacted Rose, who made the arrangements for my consultation with Nichole, and she was incredibly friendly via WhatsApp and answered any questions that I had. My in-person consultation and pickup were done with Nichole, who had a great, positive attitude and was very friendly. She understood the sentimental value of the piece I was having worked on and was very helpful in letting me know what alternatives could be done if for some reason the ring adjustment could not be performed. The price was very appropriate, at $150 for the resizing and polishing. I have every intention of using them in the future for my jewelry needs.

Love this place people were so nice and helped me and my wife out without watches and jewelryread more

Took an old gold bracelet in. Have been customer in past. Asked what it was. Was told that it was…read moregold plated silver. Asked for cleaning. Returned and found not a gold bracelet but silver. Any gold was removed. They wanted $20 for this shoddy service. Poor Poor I'll never return.

I'm a new client, but I'm very impressed with this unique establishment, especially with their…read moreknowledge and attention to detail. The office space is located upstairs and is intimate. They are customer orientated meaning when they're talking to you, you know they're engaged in what your asking and comprehensive in their response. They offer a multitude of services which includes, but it's not limited to assessments of jewelry and other memorabilia, jewelry repairs, and custom designs and special cleaning. I will be a returning customer and if you're in the area, you might want to take the opportunity to stop in and pick up something unique for that special loved one.

What an amazing place with Britt and her staff! All my family has enjoyed years of spectacular…read moreservice!

I webt in for a bracelet adjustment on a new Movado and the staff was so friendly and professional…read morethat I purchased a Seiko watch while waiting. Went back today for another band adjustment and Barrett helped me look at a beautiful citizen watch. Great watch experts that make you feel at home. Best experience ever at a jewelry store.

Excellent place to replace your watch battery. Their prices did increase slightly. However, their…read moreservices are excellent as always. Drove in from Pearland to run some errands. Another person recommended me to stop by. I am so happy. My citizen watch stopped even after new battery installation. They fixed it!

Kyle is wonderful. He has great ideas to create the perfect ring. He was so helpful with my wedding…read morering. I look forward to doing more business with him.

I was impressed with the quick response and upfront quotes for my jewelry repairs, which I…read more appreciate.

I was the off-sight staff Gemologist for J Loggins Jewelers for 10 years when Jan was the owner…read more They always paid their invoice on time and treated me with the utmost respect. What a great experience! I miss working for them.

I had 2 rings resized here and was charged $350. Within 2 weeks both of the rings broke where they…read morehad been cut to do the resize. When I took them back I was told I needed to pay another $400. I obviously complained and I was told to leave the store because they felt I was scaring the other customers. There are plenty of other jewelers in the area. I would avoid this one.

What a treat to be a customer at Reiner's Fine Jewelry where they understand service and have the…read morecompetence and experience to work with fine jewelry! The store is beautiful, easy parking, safe shopping, no upselling, and work was accomplished with professionalism and creativity. Steve is a jewel himself. All the staff is delightful, caring, and topnotch. We are fortunate to have such a professional jeweler in Houston.

We had a good experience here! My fiancé brought in a stone we bought elsewhere. We had our stone…read moreset and requested a hidden halo, and they did an amazing job. The craftsmanship turned out beautiful, and they brought exactly what we envisioned to life. We're so happy with the final result and highly recommend them! Apart from that, I have been trying to get in touch with them to ask a question about my ring, and have called them many times over the course of a week and have gotten no response. Maybe you have to go in store to speak with them? Not sure but that's the only reason I gave four stars instead of five; communication could be better. Overall we are satisfied with our experience!!

My fiancé bought THE engagement ring from Apollo Diamond. I don't have direct experience with…read morecommunication with Mr. Bui but from everything I've heard from my fiancé, he made the buying and curating experience so simple and easy. Mr. Bui really encapsulated all of the details that we talked about over months so so perfectly. To preface, we had gone to multiple big chain jewelers to browse and kind of figure out what I'd like. I wanted a very specific cut (elongated hexagon) & all the jewelers we had talked to stated that it was pretty much either a grueling process to get the cut or just not an option at all. Because of this, I had settled on another cut and was fully expecting that cut for our engagement. When my fiancé had popped the question and showed me the ring, I was STUNNNED. I was in shock that he had found the cut I wanted as well as incorporated all of the small details that we had talked about. Mr. Bui, thank you for making this engagement just that much more special, and curating my DREAM ring. It's beautiful and truly one of a kind. HIGHLY HIGHLY RECOMMEND Apollo Diamond for all future engaged couples!!

I needed a college ring resized. Many places apparently wont do it because of risks involved or not…read morehaving the right equipment. Since it's large there's a chance of damaging the shoulders, texts, etc. My big concern is my fingers swell/shrink and I lost my last class ring from it falling off. The gentleman at Apollo advised making it larger and give it a week and see. The ring would fit right some days and almost fell off others as I suspected. When I went back to explore other routes he had a genius idea. He said he could place 2 gold beads inside the ring. It would grab the knuckle and stay secure but if my fingers swelled it would not hug the side of the ring. Been wearing it for a week and it's the absolute perfect fit. I don't feel the beads at all and wont have to worry about it falling off. Customer service was great and turn around time was very fast. A+ will be going back for my jewelry needs.

They don't repair any watch the right way, they fix up one problem in a watch and make another…read moreproblem so one goes back over and over to pay extra yo fix whatever problem in the watch. I don't recommend them after what they did to my Armani exchange watch

Store must've moved because it looks nothing like pics I've seen on Google. Visited over a month…read moreago for a custom ring and sent pics for what I wanted. Took a while to find a suitable stone and waited for when we could see it in person then the jeweler ghosted. Wasted our time here and I'd never recommend anyone else to either.

I had a great experience with Hinz Jewelers. Nichole kindly took time to make an appointment with…read moreme to speak about creating on a custom engagement ring. She walked me through the process, and give me recommendations on creating this custom piece. She was very transparent with pricing and gave me a reasonable quote. Overall the environment was very friendly. Mr. Hinz also took time to speak with me about their process. I feel that I could trust them in creating a high-quality piece of jewelry. I would absolutely recommend Nichole & Mr. Hinz for your custom jewelry needs.I appreciate their professionalism.

A great company!! I brought a very special ring in to be sized, the first time it was not the fit…read moreI wanted, so they kept it another week and it came out perfect!!! I am proudly wearing my David Yurman ring that belonged to my mom! The staff was warm and welcoming and never made me feel like I was bothering them - I'm picky lol Definitely recommend for and jewelry repair or even to purchase from. Will definitely be back in the future!!!