Prompt replies, awesome personal service. I came in to have a locket clasp repaired and to have my…read morewedding band enlarged. I plan on returning with more items.

Rose at Concierge Jewelry repair was very kind and patient with my 88 year old mother-in-law. She…read moredid an excellent job with the jewelry and her prices are reasonable. I highly recommend this business.

Took an old gold bracelet in. Have been customer in past. Asked what it was. Was told that it was…read moregold plated silver. Asked for cleaning. Returned and found not a gold bracelet but silver. Any gold was removed. They wanted $20 for this shoddy service. Poor Poor I'll never return.

Love this place people were so nice and helped me and my wife out without watches and jewelryread more

I'm a new client, but I'm very impressed with this unique establishment, especially with their…read moreknowledge and attention to detail. The office space is located upstairs and is intimate. They are customer orientated meaning when they're talking to you, you know they're engaged in what your asking and comprehensive in their response. They offer a multitude of services which includes, but it's not limited to assessments of jewelry and other memorabilia, jewelry repairs, and custom designs and special cleaning. I will be a returning customer and if you're in the area, you might want to take the opportunity to stop in and pick up something unique for that special loved one.

I found Better Bling Studio after searching high and low for a good jeweler, and I'm now a customer…read morefor life! Britt and the whole staff were lovely every time I went in. They did quite a bit of work for me - redesigning an old gaudy ring into a more streamlined, classic and elegant piece that I love - and we were able to take the extra diamonds and make them into earrings. Also, we turned an old single diamond stud earring into a delicate little necklace. They also sized rings, shortened necklace chains, and did other small repairs. Everything was expertly done and looks beautiful. Highly recommended!

Very nice and knowledgeable watch shop! The staff was very helpful and I was able to resize my…read morewatch bracelet for a good price!

This is a tough review for me to write, and honestly I went back and forth between three and four…read morestars. I recently brought Little Watch Shop a Rolex that needed repair. The crown had fallen off, and there were some additional issues that needed to be addressed. The total repair was around $800. This particular watch is important to me. I bought a new watch when each of my children was born, and this is one of those watches. I purchased it new, still have all the documentation, and have owned it for years. So it has considerably more sentimental value to me than just being a Rolex. The shop itself was professional and communicative. They called me back, kept me informed, and the overall service experience was good. I've dealt with other watch shops that felt inconsistent or even a little sketchy, and I never got that feeling here. Where I'm disappointed is the actual outcome. They weren't able to replace everything with genuine Rolex parts, which I would have strongly preferred, and more importantly, after the repair I was told the watch is no longer water resistant to the point where I should swim with it. That's a pretty significant downside for me. After spending roughly $800 repairing a Rolex, I didn't expect to end up with a watch that I now have to remember to take off before getting into a pool. It changes how freely I can wear a watch that I've worn and enjoyed for years. In hindsight, I probably should have sent it directly to Rolex, particularly given the sentimental value. I may still get a second opinion, although I've already spent the $800. So this is a difficult one. The shop provided good service, communicated well, and I don't have anything negative to say about how I was treated. I'm just disappointed that such an expensive repair left me with a watch that has an important limitation it didn't have before. Four stars for the shop and the service, but probably closer to three stars for how I feel about the end result.

Kyle is wonderful. He has great ideas to create the perfect ring. He was so helpful with my wedding…read morering. I look forward to doing more business with him.

They had my engagement ring resized bigger in 5 business days exactly and they were so…read moreprofessional, I would definitely recommend coming here for any jewelry they will take really good care of it for you, God bless

I was the off-sight staff Gemologist for J Loggins Jewelers for 10 years when Jan was the owner…read more They always paid their invoice on time and treated me with the utmost respect. What a great experience! I miss working for them.

I had 2 rings resized here and was charged $350. Within 2 weeks both of the rings broke where they…read morehad been cut to do the resize. When I took them back I was told I needed to pay another $400. I obviously complained and I was told to leave the store because they felt I was scaring the other customers. There are plenty of other jewelers in the area. I would avoid this one.

What a treat to be a customer at Reiner's Fine Jewelry where they understand service and have the…read morecompetence and experience to work with fine jewelry! The store is beautiful, easy parking, safe shopping, no upselling, and work was accomplished with professionalism and creativity. Steve is a jewel himself. All the staff is delightful, caring, and topnotch. We are fortunate to have such a professional jeweler in Houston.

I sent request about information on some used Rolex clasps but never heard back! I guess they don't…read moresell Rolex parts.

My fiancé bought THE engagement ring from Apollo Diamond. I don't have direct experience with…read morecommunication with Mr. Bui but from everything I've heard from my fiancé, he made the buying and curating experience so simple and easy. Mr. Bui really encapsulated all of the details that we talked about over months so so perfectly. To preface, we had gone to multiple big chain jewelers to browse and kind of figure out what I'd like. I wanted a very specific cut (elongated hexagon) & all the jewelers we had talked to stated that it was pretty much either a grueling process to get the cut or just not an option at all. Because of this, I had settled on another cut and was fully expecting that cut for our engagement. When my fiancé had popped the question and showed me the ring, I was STUNNNED. I was in shock that he had found the cut I wanted as well as incorporated all of the small details that we had talked about. Mr. Bui, thank you for making this engagement just that much more special, and curating my DREAM ring. It's beautiful and truly one of a kind. HIGHLY HIGHLY RECOMMEND Apollo Diamond for all future engaged couples!!

I needed a college ring resized. Many places apparently wont do it because of risks involved or not…read morehaving the right equipment. Since it's large there's a chance of damaging the shoulders, texts, etc. My big concern is my fingers swell/shrink and I lost my last class ring from it falling off. The gentleman at Apollo advised making it larger and give it a week and see. The ring would fit right some days and almost fell off others as I suspected. When I went back to explore other routes he had a genius idea. He said he could place 2 gold beads inside the ring. It would grab the knuckle and stay secure but if my fingers swelled it would not hug the side of the ring. Been wearing it for a week and it's the absolute perfect fit. I don't feel the beads at all and wont have to worry about it falling off. Customer service was great and turn around time was very fast. A+ will be going back for my jewelry needs.

They don't repair any watch the right way, they fix up one problem in a watch and make another…read moreproblem so one goes back over and over to pay extra yo fix whatever problem in the watch. I don't recommend them after what they did to my Armani exchange watch

Store must've moved because it looks nothing like pics I've seen on Google. Visited over a month…read moreago for a custom ring and sent pics for what I wanted. Took a while to find a suitable stone and waited for when we could see it in person then the jeweler ghosted. Wasted our time here and I'd never recommend anyone else to either.

I had a great experience with Hinz Jewelers. Nichole kindly took time to make an appointment with…read moreme to speak about creating on a custom engagement ring. She walked me through the process, and give me recommendations on creating this custom piece. She was very transparent with pricing and gave me a reasonable quote. Overall the environment was very friendly. Mr. Hinz also took time to speak with me about their process. I feel that I could trust them in creating a high-quality piece of jewelry. I would absolutely recommend Nichole & Mr. Hinz for your custom jewelry needs.I appreciate their professionalism.

A great company!! I brought a very special ring in to be sized, the first time it was not the fit…read moreI wanted, so they kept it another week and it came out perfect!!! I am proudly wearing my David Yurman ring that belonged to my mom! The staff was warm and welcoming and never made me feel like I was bothering them - I'm picky lol Definitely recommend for and jewelry repair or even to purchase from. Will definitely be back in the future!!!