Not to be confused with KY Jelly Repair, which is a company that specializes in fixing your bottles…read moreof lube that are not working properly. Every Mall seems they have a jewelry repair shop these days. The Hong Kong City Mall is no different. For those who don't know the Hong Kong Mall, it's thoroughly Vietnamese from top to bottom with so much great Vietnamese stuff that you won't want to leave - especially if you're a fan of Vietnamese stuff or exploring new horizons. We come here pretty much all the time, usually for food and drink, but if you need some cheap jewelry repair while you're in this mall, they have great service and good prices here.

Super fast, friendly and good quality. He answered the…read morephone and was very helpful. Not to mention quick!

I really enjoyed my experience here! They speak both Vietnamese and English. You can pay by Zelle…read moreor in cash to avoid credit card processing fees. I feel like my purchase was quite reasonable, and they were very transparent in where they source their jewelry and why they charge what they charge. They were patient as I took a couple of visits to figure out what I wanted. We were buying the jewelry Christmas week and they offered to have it ready Christmas eve. I will definitely be coming back.

I had my watch resized here and I am blown away with the service. The people here are kind and…read morehelpful. The resizing was perfect and I will be coming back again when I need a new watch or other jewelry!

Business is closed while ago even still have the signs. As of 2/3/2025 I was told that this…read morebusiness is permanently closed. Very disappointing to find this at their store.

I took 4 old watches here and it was only 15 dollars per watch to replace the batteries. Glad I…read morefound this place.

I had a wonderful experience at Duc Jewelers! The staff was incredibly friendly, knowledgeable, and…read morepatient throughout the entire process. They took the time to answer all of my questions and helped me find exactly what I was looking for without making me feel pressured. The store has a beautiful selection of jewelry, and the quality and attention to detail are outstanding. Their customer service truly sets them apart. I highly recommend Duc Jewelers to anyone looking for quality jewelry and a trustworthy, welcoming experience. I purchased a pair of earring that are beaI will definitely be returning in the future!

I live in California and found this store through my mom and sister, who had purchased from here…read morebefore. They both told me that the products are beautiful, the quality is great, and the customer service is excellent.I had a wonderful experience here as well. Thao was the person who helped me, and she was incredibly attentive, friendly, and knowledgeable. She took the time to explain everything in detail and gave me very thoughtful recommendations without making me feel rushed.This is definitely a place I can trust, and I highly recommend everyone to come check it out and support this business. You won't be disappointed!

9 years ago we bought my husband's wedding band from Michael. The wedding band over the years has…read moreweathered all sorts of conditions and the single diamond has never been dislodged. Today, we stopped by to get his wedding band cleaned and polished and Michael helped us. Did a great job that it looks like new! Even can see my husband's reflection on the ring if you look closely at the photo. If you're looking for jewelry, definitely consider this place which has longevity and great service.

I had some 18K yellow gold earrings (studs) re-set into 18K white gold, bezzle set. Good job,…read morereasonable price.

I've purchased multiple pieces here in the past (5-6 items) and even recommended this jeweler to…read morefriends and family. Unfortunately, I can no longer do that. The quality has been disappointing over time. I've had to replace a bracelet 2-3 times because it kept breaking, even though it was supposed to be solid gold. Each time, I was charged again, despite not having the bracelet for very long. When I raised the issue, I was told there's no guarantee. At this point, I can't justify spending more money here. Just a fair warning to others. Thu's will be the last time I shop with them.

been a customer here for about 4 years. they always give me great price on gold even when the…read moremarket went crazy high. I appreciate them big time, great customer service & always friendly family vibes. Buy gold from them you will not be disappointed!

They fixed my chain and clasp for a good price! Also they had helped thicken the clasp to ensure…read morethe pendant doesn't fall off. Cleaned up very nice!

Extremely friendly staff here!! They were able to assist me last minute at the end of the day with…read moreno appointment! And went out of their way to resize my ring last minute!! They go above and beyond for their customers!! Definitely recommend!!

The Owner who is a Veteran was very helpful tho he told me things I didn't want to hear. Like the…read moreitems I bought at Auction may not be with I paid for. I left one item to be repaired. The location is good on a busy street.

Needed a little work done on an old ring that I haven't worn in 3 decades. James (the owner and…read morejeweler craftsman of the old school) did what I wanted done and offered some additional suggestions. Good guy, cooperative, and reasonably priced. He should be your guy whatever you need done.

Quick service and very reasonable price. They were in the process of moving but still tended to me…read morequickly.

I came here for an earring post repair. Took a bit longer that initially quoted which was totally…read morefine my issue was the soldering of the post that I got put back on the earring was not cleaning up at all. It was a bit of a mess. I had to take a nail file to it in order to buff it off as it was too uncomfortable to wear. The work is holding up so I am happy with that, I just think if the time was spent to polish the earring, why Wasnt the site of the re-attachment also cleaned up?

Daniel was amazing. Got a custom ring designed in less than three weeks with no hassle at all…read more Beautiful ring, great pricing, also will be coming back to see his wonderful watch collection.