I waited 2 weeks and 2 days to write this review because I wanted to make sure my gel nails would…read morelast before posting it! My nails are grown out but still look great, no lifting and no chipping! Janice is amazing at doing nails, and she is so patient. She took great care of me and was very detailed when prepping my nails, all while being personable yet professional. She truly cares about sanitation and even gave me the file she used at the end of my service. Her station was clean and organized. This is coming from someone who holds 3 licenses with the State Board of Cosmetology, so I know what to look for! I have attached 2 unedited photos taken right after checking out. One in indoor lighting and the other is outside in full sun so you can really see her work.

I can see why this salon is booked way in advanced!…read more Please see a copy of my review from Vagaro: A lovely space in Hilo, close to shops and the main road so it's easily accessible. Plenty of parking shared with other businesses. There's good vibes, good music, and good hair to be had here. Remember the makeover scenes in Miss Congeniality or Princess Diaries and think, "Wow, I wish my hair could be as gorgeous as theirs." Look no further than Tonya at The Beauty Suite! Tonya is super knowledgeable and talks to you about what she's doing with your hair. If you're uncomfortable, let her know because she is full of suggestions to make your hair the best it can be. You leave with hair feeling lighter, healthier, and with more knowledge than when you arrived. I immediately booked for my upcoming wedding, that's how confident I am in Tonya and her business. Thank you, Tonya! Congratulations on the new addition to your family, and a happy 2025!

0 - ZERO stars! Stay away from this place. For starters this salon is so dirty! I have never been…read moreto a salon that was so filthy! It was my first getting a pedicure and manicure here. It was on Valentine's Day 2026 and my other half wanted me to have some me time. When I got home I probably sounded ungrateful because the only positive thing I could say was I liked the color I picked. It's the 17th and literally every time I washed my hands with hot water or scratched my skin or nicked my nails I could smell the nail polish (this is days later) and this is not nominal! I also left a review on Google. Stay away from this place they don't care about cleanliness! Look around for yourself on the nail side, you won't see it on the hair side. The longer I sat in the massage chair the worse it got. My pedicure and manicure was horrible! Why did the tech change the shape of my nails when all I approved was a trim. My nails grow square and now I have round nails that don't match my feet or fingers. Why did the nail techs use the filing tool to remove previous nail polish instead of nail polish remover and why did they cut and trim my nails before soaking my hands or feet. I thought the purpose of the soak was to clean the client before using shared tools on them. Granted they opened a new pack of nail clippers and other metal tools but the electric filer and callus remover is clearly community. The place I go to in Oahu uses new mini kits every time and they let you take it home! In the past I got my hair cut here three times. Never did my nails. Three times by three different people. The best cut was by Jen. She washed cut and styled my hair and only charged a cut price. I tipped her well. The second person did not wash my hair but he did an excellent cut. The third person was supposed to be done by Jen but she double booked herself. The person washed my hair even though she didn't ask not did I, cut and styled my hair even though I didn't ask to be styled and then charged me for all services. I never returned after that. The third cut sucked. The second cut was great and sadly he left but I see why.

Helen is a very good stylist who takes her time to perfect your style. Nail place is easy to get an…read moreappointment with.

I first had permanent makeup done by Jen in 2015, and from the very beginning, I was impressed by…read moreher skill, professionalism, and attention to detail. About two years ago, I also started going to her for hair services, and she has consistently exceeded my expectations in every way. Most recently, I returned to Jen for permanent makeup, and I couldn't be happier with the results. She took the time to discuss my goals, explain the process, and make sure I felt comfortable and confident with every decision. Her knowledge and experience truly show in her work, and the results look natural, beautifully done, and exactly what I was hoping for. I trust Jen completely and highly recommend her for both permanent makeup and hair services.

First time here and will definitely return! Jennifer is amazing. She did an awesome job cutting,…read morestyling and coloring my hair. I love the highlight color she chose for me. She is so friendly, welcoming and attentive to the needs and comfort of her clients. Her hospitality is something I've never experienced with any other hairstylist! Her salon is very clean and well-maintained, which makes me feel very comfortable. I was very happy when I leave her salon. I definitely recommend coming here and seeing Jennifer if you need a haircut!

Lani is without question...the BEST hairstylist in Hilo. My two sisters and I are regulars but we…read moreall have vastly different hair types. She is able to work with all of hair and create amazing cut, styles and colors that are always complimented everywhere we go. She also does permanent straightening that is amazing, especially with my Hapa hair! We all Lani and wouldn't think of good by anywhere else!

Just got my hair cut here and Lani did a fab job! She's a wonderful person to work with, she had…read moreno problems cutting my long hair to short. She's very professional and very caring.

Loved my visit with Amy. I do not get my hair cut as much as I should, partially because I just…read moredon't know what to do with it and end up putting it up in a ponytail. I have long hair and prefer low maintenance. I wasn't sure which salon to go to so I just called around. A lot of salons in Hilo did not pick up their phone but Amy called me back immediately. I was very pleased with how fast she got back to me and was able to fit me into her schedule that day! I arrived at the location and learned it's a salon called Parallel Beauty. Amy was very attentive and helped me immediately when I arrived. I showed her a picture of the long layered haircut I wanted and she got right on it. She washed, cut, and styled my hair within an hour. I really appreciated that she did not try to rush and payed close detail to my cut. When she was finished, I was very pleased. She also took into consideration that I like to put my hair up sometimes and left it long enough for that. What else can I say, Amy does an excellent job, has great customer service, and is very professional and friendly. The prices are also very affordable. Thanks again! I will be back :)

I went here for a long overdue haircut after not cutting my hair for years, and I'm so in love with…read moremy hair. I showed them a picture and they did exactly what I wanted. Lots of layers, a V-cut in the back, and they kept my length! Other salons I've gone to will cut off two inches of hair after I specifically said to keep the length. Not this place, they actually listen to your wants as a customer and only cut off the dead ends unless you specify otherwise. They paid very close attention to detail and they really pay attention to what you want done. They also really care about your hair health and will give you advice or tips and tricks on achieving certain styles you like. Although this place is pretty new, you can tell they've been doing this for a while. They're very good at what they do and you get what you pay for. Beautiful, healthy, rejuvenated hair! Two lovely women run this place and they're just the sweetest! So easy to chat with, so humble and laid back, and very sincere. The shop itself is very cute, kept clean, well lit, and well ventilated with either AC or a nice breeze blowing through if the door is open. They have their own hair washing stations and waxing table as well. This is my new go-to salon and I don't plan on going anywhere else. Other places are so intimidating to walk into but this place really makes you feel like you're at home or visiting a friend or family. I left with a healthy feeling and beautiful looking hair transformation. From frizzy, overgrown, lifeless, sad hair to silky, fresh, beautiful, healthy hair! I felt like a new woman walking out of that salon. Would recommend to everyone I know to go here! They are by appointment only so definitely call and make an appointment ASAP! Note: this picture is day 3 after my appointment. Still shiny, still full of life and body, and everything I wanted my hair to be. Day 1 definitely looked polished and amazing! You can obviously tell I tousled my hair and slept on it by day 3. No washing, no product other than the heat protectant used before styling. All I did was brush my hair and run my fingers through it. I'm in love and this picture doesn't do it justice. Edit: I forgot to mention that their prices are very good! Other salons will charge you an arm and a leg for haircuts or other services, but this place is much more affordable and you get amazing quality!!

I called to make an appointment and the woman who answered said, "We don't have anything…read moreavailable." That was it. What hair salon says that? I said, "Ok," and waited a second, and then she repeated, "Yeah, sorry, we don't have anything available." I can only assume she heard my voice, and on the basis of how I sounded to her, she decided she didn't have anything available for ME, specifically. I was nice, polite, chill. Don't bother with this place unless you are an insider, I guess.

Friendly owner. Fun staff. Queit relaxing environment. High quality products. Expect the best or…read morebest

Yadira was excellent! She's positive and cheerful and also acutely attuned to the needs of her…read moreclients. I was quite early to arrive for my appointment and decided to wait and relax while she finished with her client. The music was not the type I would enjoy during a spa treatment and I thought about what I would say if the music was the same during my session. Without asking Yadira knew exactly what to do and when I went in for my session she changed the music right away to something more relaxing and spa-like for her older client. That's exactly the kind of therapist I like working with- one who is attuned to her clients. Thank you!!! The facial was delightful and I will definitely be back. She spent a lot of time working as an esthetician in San Diego, is extremely professional and highly skilled. Hilo is lucky to have her.

Had a quite expensive hair cut in Jan 2026, did not work well for me and tried to call and see what…read morewe could do, did not get an answer. Not impressed with this salon, already have a new stylist.

Laura is the best. I get compliments on my hair everywhere I go. Best stylist on the island.read more