The center itself and their technicians are great. I was able to make an appointment quickly. The…read morecenter is clean and well kept. The staff was professional and kind. However, it has been over 122 hours since my MRI and the physician's report has not been completed or sent to my referring doctor. The website claims 24 hours. The front desk said it "usually is done in 24-48" hours. But here I am over 5 days later without any answers. After having my insurance company come and threaten action on their part, I was finally told that my scan would be read in the next hour. So I'm not sure if I recommend them or not. I say go at your own risk of not getting results in a timely manner

I had a good experience here for an MRI. Receptionist was very friendly and informative from the…read morephone call to set up the appointment to checking in for the procedure. Tim was awesome and explained what he would be doing and how the procedure worked. He was also very very caring and asked why I was there as far as what was going on with my body and bid me a get better and hope everything works out as I left! As scared as I was this being my first MRI the staff there made me feel very at home and comfortable which made this go like a breeze!!! Thank FR you all are the best in my book!!!

One star for outsourcing scheduling and sending multiple texts, emails and phone calls to call and…read morehave the scheduler ask why I'm calling. . It's impossible to understand the person on the other end, a lot of background noise and they have no idea what they are doing and you have to repeat things several times. They can't just refer to the order because they don't understand it. Bring the jobs back!

If I could give 0 stars, I would. The procedure itself was fine. The billing department, even when…read moreTHEY ARE 100% WRONG is like dealing with the mafia. I showed up on the day of the service with a printout from my insurance company showing how much it should cost. I also had a person name I spoke with and a reference number from my insurance company. I made it very, very, very, very clear when I checked in that I would pay no more for this service than what was represented to me by my insurance company. The Community rep stepped away from the counter and disappeared for over 15 minutes and came back saying "all is fine" your portion of the bill will be the $29. Fast forward about a week after...and...SHOCKER...I get a bill for $234. It has been nearly 60 days, 6 phone calls to Community Radiology, one call to my insurance company. My insurance company calling, faxing and mailing the Explanation of Benefits to Community Radiology and me emailing it 9 times to Community Radiology and it is finally resolved. I found the reps on the phone to be out of this country, poorly trained and incredibly dumb. Again, the procedure was fine, the post billing service was beyond poor.

I went to the Community Radiology branch on Bank court, in Frederick, Maryland 2 years ago. I was…read moretold that I could pay 300 up front, and once My insurance paid the rest, the 300 hundred would be sent directly back to me. Note I was unemployed and stupid enough to believe them. Little did I know The Fitzgerald Auto Mall in Frederick, Maryland, changed my wife insurance [which I was on at the time[ from Cigna, to Atna which is garbage, and Atna finds every reason to not cover you. I later found Atna DID NOT cover this XRay. Moving forward, I kept getting billed and I kept playing games with the Community radiology Billing Dept. They kept saying they will look into my problem, and just kept rebilling me . Now the 350 I would have owed them is 750. I still have no help, but they are begging for money AND MOST LIKLY WILL TURN ME OVER TO COLLECTIONS. To anyone reading this 1. Verify that they take your insurance [at this time,UP FRONT]. 2. Never put a deposit or any money down up front, they will keep it and bill YOU not your insurance. 3.Get a second and third opinion, before going for any elected X Rays that THEY say you need. 4. Read Yelp reviews because if they did it to me, they will do it to you! They do not care about your X Rays or health, ONLY how they can get paid! FYI the knee joint they insisted needed surgery has healed, and I can walk 3 miles on it with no problems. I am sad to have to post 1 star to leave a review. Community Radiology is negative 5 stars!! Do not use their services go elsewhere!!

My brother went there to the one on opossumtown pike. there was a rug inside the door he tripped…read moreand fell. Bruised up and broke his glasses the "lady" claimed they would replace the glasses. it's been over 6 months no replacement no call backs when he calls them either. Worse place ever. How are you a healthcare place that treats your patients this bad? I dislike them. they are not friendly and snotty acting too

Used to be decent, not now. One visit they played Spanish music over their intercom. Their call…read moresystem to remind you that you have an appointment is messed up. You 1sr get a text message asking to to confirm, then once you do so they also leave an automated voicemail. Then the number they tell you to call if you have any questions only goes to a system that claims they are close even though it is during business hours. Plus you cannpt leave a message. I set up an appointment due to chipping a tooth. I also asked to do a cleaning and routine check up since it was not not an emergency. One week later when I took off for work, they refused to clean my teeth because they claimed it was an emergency visit. 4 days later I had to come back and grt my teeth cleaned. They then claimed I had another cracked tooth and made me setup another appointment. When I confronted them about missing it 4 days prior they blew me off. So I had to come back for a 3rd visit. It will be my last.

I've had dental anxiety due to a bad experience since I was five. As such, I've never had an easy…read moretime in the dentist's chair until I found an ad for Life Smiles in the local newspaper. The fact that they even offer a variety of sedation techniques with a trained anesthesiologist shows that they probably get a lot of patients like me and are equipped to handle them. Within a few months of my first visit, they managed to get all of my problems taken care of. They taught me better oral hygiene and I've been almost 4 years without a cavity, so that was a boon as well (Electric toothbrushes with a timer really do make a world of difference). Dr. Little and Dr. Rajaski are knowledgeable and skilled, the hygienists are always pleasant and thorough, and I've yet to meet a staff member who hasn't been friendly and understanding with me about my phobia; and thanks to them I'm learning that dentistry isn't something to be feared.

Agree that if you value your credit rating....WATCH OUT. They called today and said they had tried…read moreto reach us numerous times (wrong-first call) and that if we didn't pay up it would be turned over to collections. We have 2 insurance policies so when we call them they said disregard. Sounds like somebody doesn't know how to do their job!

I had a test done in 2014. I never received a bill from this place, nor did they ever try to…read morecontact me for payment. They apparently sent me to collections. The collections company never tried to contact me for payment. Now that I'm trying to purchase a house, I find out that this one item has destroyed my credit score because they keep refiling this same bill against my credit over and over again. I called the R.A. billing department, and a rep told me I had a $0 balance and my account was paid in full. When I inquired as to why I was sent to collections the rep said "Oh yeah, there is a balance of $81 that was sent to collections in 2014." I filed a complaint to have this removed from my account. If they haven't tried to contact me in 5 years, they have no claim to any money from me. The rep from R.A. basically said she would file a report but guarantees no resolution. This place is despicable. Go elsewhere for any needed testing.

I can't say enough good things about this place .Doctor Ziegler is very compassionate and has gone…read moreabove and beyond to try to help me with my R.A. pain. Her team really pushed my insurance to pay for this medication that has helped me immensely. I am so happy that I found them!

Avoid this practice at all costs. I would give a negative review if that was possible! This review…read moreis about the ARTHRITIS AND RHEUMATISM ASSOCIATES, P.C. as a practice and NOT about the physicians. My husband is a longtime patient and "Triage" refuses to send in a refill for a medication that has been regularly prescribed to him for the past 5 years. This medicine controls his severe inflammation, which is debilitating for him and without the meds, his quality of life is negatively affected. After pleading twice, they still denied his request in a cold-hearted and callous manner and advised him that his refill request will be "managed" at his next appointment. I guess the fact that he is suffering in pain and has trouble physically moving around means nothing to this practice as it appears they can't be bothered to show compassion or take any actions of humanity in between appointments. He has regular blood work completed and appointments with the physician, but regardless "Triage" is forcing him to wait (and suffer) by not honoring a simple refill request prior to his next appointment. If more blood work is needed, a simple lab order can be uploaded to the portal, but nope. There was no sympathy, empathy or even a temporary work-around offered. Truly a disgrace.