I DO NOT recommend banking at these banks. Any other bank will treat you better than this one. I…read morehad a one of their customers write me a check i went to the Belton branch, which was her branch to cash it and they refused to cash it. Since when did banks stop cashing a check from one of their own customers from the branch they bank at. Terrible customer service. And you cant even leave a google review??? I wonder why!!!

The name credit union in relation to this banking institution is deceiving. It implies possible…read moreadvocacy or member friendly environment, this is not the case. In fact the opposite is true. Awful customer service amongst senior managers and overly inflated banking fees. Service members and citizens you deserve way better.

The GM was very nice and welcoming. She got me squared away in no time. Very knowledgeable and took…read moreher time to explain everything to me in detail.

Janette is great. She explained everything so well. She listened to everything i had to say and…read moreanswered all my questions. Definitely recommend her to anyone

Central Bank in Belton Missouri has very rude customer service they do not keep paperwork they do…read morenot provide the customer with any transaction information they say they give your provisional credit they can't prove it and then 3 months later take it out of your bank account when you're not even aware of it and then from their nose as if they're not accountable and too bad we'll just close your account that is unacceptable practice and behavior for any institution let alone some banking institution this institution needs to be held accountable for their lack of records their inability to maintain accounting procedures they're rude customer service they're lying and getting people to run around not providing anything they filed disputes on something I never filed they messed up they didn't incorrectly and then act as if they're not responsible too bad so sad something needs to be done to this banking institution so that they understand you cannot rip people off you're no better than the fees and the scammers that do it if you take money out of someone's bank account you damn well better have paperwork as to why you did it I have spent 48 endless hours loss of work loss of income stress in the hospital with an anxiety attack do to this bridge location 48 hours later I'm still no closer to any proof then when I requested 48 hours ago this is totally unacceptable and they should have to answer for this

The customer service at Central Bank was top notch. Working with a difficult scenario last week,…read moremy sister and I were treated with the best possible service by both the Assistant Manager (Megan) and Manager (Brad). We couldn't have asked for anything more. Thank you Central Bank!

They Neverrrrrrrr answer the phone. My company uses BOA and it is like pulling teeth trying to even…read moreorder change. They are rude in the bank in person too so what do I expect? I am trying to get my company to change banks

Great branch manager, Dave. Very friendly & helpful. All of his staff are knowledgeable, &…read morepleasant making it enjoyable to do business at this branch.