Had my first visit today and the staff were very friendly and welcoming. I had a hearing test and…read moreAshley was very professional and explained everything. I ordered hearing aids and they should arrive soon. I am looking forward to my next visit. I highly recommend this hearing center.

I finally needed to take my elderly father for a hearing checkup due to having to constantly repeat…read moremyself in conversations with him. Some hearing loss is to be expected since he's in his 80s, but we also had to make sure there was nothing physically wrong with his ears. After contacting several other audiology facilities first because they were listed more prominently on Yelp, I finally found Vegas Valley Hearing, which was the only one to want to help me with verifying his Medicare supplemental insurance so his hearing exam would be covered in full. I had called a Medicare rep who told me that no doctor's referral is required for a routine hearing assessment, and Vegas Valley Hearing confirmed it (unlike the other places that kept insisting I get a referral from his primary care doctor before I could even schedule an appointment). The hearing exam involved a general inspection of the ear (inside and out) and then going into the soundproof booth for the actual testing of auditory function. After the exam, the results were explained to us and questions answered to our satisfaction. The testing revealed that my dad has abnormal hearing loss for his age, and he probably should get a hearing aid to improve his quality of life. I appreciated that there was no sales pressure or obligation when we were given information on hearing device costs/options and the followup phone call the next day to let us know that insurance would allow a significant discount if we decided to purchase any of the hearing aids. From start to finish, Vegas Valley Hearing impressed me with their helpfulness, knowledge, and professionalism. It's a small audiology clinic, but it's big on treating patients with exceptional, genuine care. I gladly recommend Vegas Valley Hearing to anyone who wants an extra-effort-for-your-ears hearing improvement assistance experience!

If you are in need of an Audiologist, then you need Dr. Tim Hunsaker. Extremely knowledgeable, down…read moreto earth and takes his time with each and every patient. Friendly atmosphere, and with his office assistant, Maria, you will be more than satisfied. No brainer, go see Dr. Tim !!! 2 offices, one on Eastern in Henderson, the other on Rancho in Las Vegas. 702-605-9133...

Extremely poor referral handling and communication…read more My son was referred to this office twice, and both times the process was handled terribly. The first referral was essentially ignored, and I never received any follow-up. About a year later, my doctor sent another referral. I spoke with Carla and was told to allow 2-3 weeks for the referral to be processed, even though my doctor's office had already sent everything over. She then asked me to confirm our insurance information, which I did on August 18. Today is September 23, and after hearing absolutely nothing for over a month, I called them myself. Only then was I told that they do not accept our insurance. Even more frustrating, I was told that they apparently do not contact parents to let them know when insurance is not accepted. So had I not followed up myself, my child could have simply remained in limbo indefinitely. I then said I was willing to pay cash, only to be told they do not see children under 8 years old something that also could have been communicated from the beginning. This was not one small communication error. It was two separate referrals, repeated lack of follow-up, weeks of unnecessary waiting, and information that should have been provided immediately. When a child is being referred for hearing care, families should not have to repeatedly chase an office just to find out whether their child can even be seen. Based on my experience, I would strongly recommend that parents confirm everything themselves and think twice before relying on this office to manage a pediatric referral appropriately. Unfortunately, this experience also felt very typical of the level of care and communication I've grown to expect from healthcare in Las Vegas, and that is incredibly disappointing when it involves a child's hearing.

I have been going to Ryan's for a couple of years now and each time is a great experience. The…read morecomfortable feel of the office with a relaxing setting. Ryan, Sophia, Angela and Lindsey are the nicest people on Earth. I have had a pleasure of experiencing each of them at different times of my appointments. Great personalities and super knowledge of my hearing problems. I always appreciate their sincere help. One of the only places I enjoy going back to see them again. They are truly wonderful people!!!

I was very apprehensive about getting hearing aids after numerous stories about pricing and…read moredisappointment. Ryan's Hearing Center and Ryan changed that dramatically. Aside from the testing he took the time to assess my needs according to my life style. It has been a wonderful experience to find somebody so professional and friendly who isn't trying to upsell. From his receptionist Lindsey with her friendly smile to the prompt appointment time to the final product designed to serve my specific needs I could not be any happier. My hearing aids work perfectly, are comfortable and much more affordable than others I have heard about where thousands more were spent. I was surprised also, to find my insurance covered my hearing test. I highly recommend Ryan's Hearing Center!

I wanted to accompany my wife into the discussion of the results of her hearing test and was…read moredismissed with a rude "uh uh" by the doctor. In addition, for the "free" hearing tests they wanted five pages of detailed medical information for each of us. AVOID

Scheduling was easy and efficient and my appointment timely. My hearing specialist Betty, tested me…read moreand reviewed the findings in a clear and professional manner. Hearing aids were demonstrated and I even tried them on. I'm not quite ready, but when I am I'm definitely going back. Everything was top notch and the experience was comfortable and very informative.

Very helpful and professional. Ashley is so accommodating and assisted us with my mom's hearing…read moreaide and the app on her phone.

Rude receptionist. Unorganized scheduling. I had my…read moreappointmentt booked and confirmed for 3 weeks. After a 40 minute drive, and prompt arrival, I was told, sorry and I would have to reschedule because there must have been a faulty scheduling system. I even showed the doctor the confirmed text. He acknowledged the center's error. When I asked if they could see me or work me in (as I had traveled 40 minutes), the receptionist said "too bad, You'll have to come back. You're choice.We're waiting for another patient to show." I was aghast at the unprofessionalism of this office and will go elsewhere. The receptionist is NOT receptionist material and the doctor should have stepped in. She was clearly running the show.

If you need an Audiologist, Dr. Heppler is THE one to go to in Las Vegas. I have been to a few…read moredifferent audiologists in the Vegas area over the last 20 or so odd years, and this place is by far the best. Hearing aids and your personal insurance can be a gray area with some places as far as what your final out of pocket costs will be. Advanced Audiology were great with contacting my insurance, so I will know exactly what my costs will be out of my pocket. Also, the hearing aids that they had me try were absolutely the best I've EVER heard.

Great staff and caring audiologist. I've been a patient for…read moreover 15 years. Wouldn't go anywhere else.

Dr Raymundo is always a pleasure! He's very passionate about his work! He's very kind patient &…read moreknowledgeable! He puts me at ease & easy to talk to! You are lucky to have a Dr like that!!

When I lost some hearing due to Covid, it was urgent I get a hearing test right away so I could…read morebegin treatment with steroids. I'd missed that window last time this happened and the loss was permanent. I'd left that information by email with half a dozen companies hoping one would fit me in- right at the holidays, no less! I could not believe they called me back that same day with an appointment for the next day! The office was professional and spotless. Everything seemed new and state of the art. Dr Joseph Raymundo was wonderful. He explained things clearly, did not seem rushed at all, and put me at ease. Luckily, my hearing was within the normal range and this information helped my prescribing doctor in Boston determine my course of treatment. I can't thank them enough for seeing me right away.

WARNING: Do NOT utilize this facility. They have changed ownership and have changed many policies…read morewithout informing current patients. This has severely impacted the way they do business, the customer service and overall offerings. Many of us requiring hearing aids are very dependent on these for work and everyday life activities. I purchased one of the top tier hearing aids and their selling point was that it is under warranty and if anything should happen they would send it out and provide me with loners until they are fixed. I am a single black mom, with a child who relies on my income. This was the main purpose I purchased from them as they believed in standing behind their product and supported me in not having any disruptions to provide for my child. This morning one of my units stopped working. They had me come in and said they would send it out to repair and to come back in an hour for a loner set. Once I left, they called me to say I was misinformed and that they no longer offer this service. Confirmed they never made patients aware but that the corporation HEARING LIFE purchased them and is enforcing this no matter the harm done to its patients. Is this the company you really want to get your hearing aids from? Someone who won't care what is currently happening in your life and what precious moment you could miss? They are business through and through and only care for your money. There are plenty of audiologist. I suggest going with one whom cares about your well being, not one that lies to get your hard earned money.

We've been seeing Britney Barber at Anderson Audiology for so many years! We called last week and…read morewe're told she's no longer with them. My 82 year old dad is heartbroken. Britney advocated for him to receive hearing aids that he could never have afforded on his own through insurance and Medicare. She's a wonderful caring person. Of course the business will not give me any information, which is unfortunate. If anyone knows where she moved to, please respond.

Very helpful answered all my questions,II had a problem with the hearing aids I had for the past…read morethree years, they were able to help me with my problems and more. Would definitely recommend

Great experience! Clean beautiful facility easy to find…read moreI'll update u as I progress on durability and ease to use. Also of any glitches in phone app or service Purchase made 6000

Prior to my son leaving for the Military, Dr. Murphy was able to clear a buildup of cerumen in both…read moreof his ears. Great professional and front office staff.

I really wanted to bring my business here but have a hard time after my experience on the phone…read morewith them today. It was pointed out repeatedly that insurance won't cover their services, which I stated up front I understood, then I was quoted a price of $50 for cleaning. When I mentioned that YELp reviews state $35 the lady said OhNo, it's $50 PER EAR. Now that's a bit steep given that this is not some special procedure or performed by a physician!!!!