When I lost some hearing due to Covid, it was urgent I get a hearing test right away so I could…read morebegin treatment with steroids. I'd missed that window last time this happened and the loss was permanent. I'd left that information by email with half a dozen companies hoping one would fit me in- right at the holidays, no less! I could not believe they called me back that same day with an appointment for the next day! The office was professional and spotless. Everything seemed new and state of the art. Dr Joseph Raymundo was wonderful. He explained things clearly, did not seem rushed at all, and put me at ease. Luckily, my hearing was within the normal range and this information helped my prescribing doctor in Boston determine my course of treatment. I can't thank them enough for seeing me right away.

Even though I was a little nervous about the procedure; the moment I walked into the office the…read morestaff greeted me and made me feel welcome. The young lady that administered parts of the testing, along with Dr. Paul, was so gentle and encouraging with her comments to me during and after testing. She was very engaged and very helpful. She did her part of the testing with professionalism. Dr. Paul was an absolute pleasure to work with. He continually took the time to talk me through the various procedures and kept me informed of the outcome. His bedside manner is so refreshing and sincere. His credentials are very impressive and yet, he treated me like a "friend". The tests did take over 2 hours; but the team always tried to see to my comfort.

Had my first visit today and the staff were very friendly and welcoming. I had a hearing test and…read moreAshley was very professional and explained everything. I ordered hearing aids and they should arrive soon. I am looking forward to my next visit. I highly recommend this hearing center.

I finally needed to take my elderly father for a hearing checkup due to having to constantly repeat…read moremyself in conversations with him. Some hearing loss is to be expected since he's in his 80s, but we also had to make sure there was nothing physically wrong with his ears. After contacting several other audiology facilities first because they were listed more prominently on Yelp, I finally found Vegas Valley Hearing, which was the only one to want to help me with verifying his Medicare supplemental insurance so his hearing exam would be covered in full. I had called a Medicare rep who told me that no doctor's referral is required for a routine hearing assessment, and Vegas Valley Hearing confirmed it (unlike the other places that kept insisting I get a referral from his primary care doctor before I could even schedule an appointment). The hearing exam involved a general inspection of the ear (inside and out) and then going into the soundproof booth for the actual testing of auditory function. After the exam, the results were explained to us and questions answered to our satisfaction. The testing revealed that my dad has abnormal hearing loss for his age, and he probably should get a hearing aid to improve his quality of life. I appreciated that there was no sales pressure or obligation when we were given information on hearing device costs/options and the followup phone call the next day to let us know that insurance would allow a significant discount if we decided to purchase any of the hearing aids. From start to finish, Vegas Valley Hearing impressed me with their helpfulness, knowledge, and professionalism. It's a small audiology clinic, but it's big on treating patients with exceptional, genuine care. I gladly recommend Vegas Valley Hearing to anyone who wants an extra-effort-for-your-ears hearing improvement assistance experience!

First time here at Union Village Medical Group. It is a combination of healthcare and dentistry…read more When you first walk in you have the dentist reception on the right and the healthcare on the left. The waiting room is in the middle and has complimentary coffee. We waited about 10 minutes after checking in to be seen, and no paperwork was needed since it was completed online. The medical assistant helping us was very welcoming and upbeat. She was diligent and ensured to get all necessary information as well. They offer in house blood draws/labs which makes it very convenient for patients.

I've had chronic pain in my back and abdomen since my twin pregnancy 10 years ago. After being…read morebrushed off by my OB, several primary care physicians, and even the hospital ER, I have developed quite a fear of going to the doctor; however, my pain has developed into something I can barely tolerate, so I needed a doctor to see what's going on. I just wanted someone who wouldn't brush off my concerns after weighing me is all. I got that, and more, with Chris Sheridan at Union Village Medical Group. He is a nurse practitioner, but I will refer to him as Dr. Chris from here on out. Every time I visit with a concern, I am listened to with respect, all the way from reception to the nurse taking vitals, and in the exam room with Dr. Chris. Everyone is patient and kind, and they understand what it's like to be in pain. I'm not judged for my medical history. Instead, we are working together to fix issues my past doctors have ignored. Dr. Chris never makes me feel rushed. In fact, he spent 45 minutes going through test results with me, discussing symptoms, and explaining what we will try next at my last appointment. He even offered to work with my insurance company to try and get an important medication covered. And after all that time spent, Dr. Chris still asked me, just as patiently as his first time, if I had any other concerns I wanted to go over with him.

Very helpful and professional. Ashley is so accommodating and assisted us with my mom's hearing…read moreaide and the app on her phone.

Rude receptionist. Unorganized scheduling. I had my…read moreappointmentt booked and confirmed for 3 weeks. After a 40 minute drive, and prompt arrival, I was told, sorry and I would have to reschedule because there must have been a faulty scheduling system. I even showed the doctor the confirmed text. He acknowledged the center's error. When I asked if they could see me or work me in (as I had traveled 40 minutes), the receptionist said "too bad, You'll have to come back. You're choice.We're waiting for another patient to show." I was aghast at the unprofessionalism of this office and will go elsewhere. The receptionist is NOT receptionist material and the doctor should have stepped in. She was clearly running the show.

Needed a PCP and this was one of the few that was able to set an appointment for me and my husband…read morethis month. Front desk was friendly and NP we seen, awesome service too! Convenient location.

I initially chose Dr. Arlene Rillo through my insurance and scheduled an appointment expecting to…read moreestablish care with her. However, when I arrived, I was seen by a nurse practitioner instead. I never met or spoke with Dr. Arlene Rillo at that time, and for the next year and a half, all of my care was handled by the nurse practitioner. Throughout that period, I frequently had to follow up regarding medications, referrals, and other healthcare needs. Communication with the office was consistently difficult. Calls often went directly to voicemail, and it regularly took several days to receive a return call--if one came at all. On one occasion, after nearly a week of trying to reach the office by phone, I had to go there in person just to address an issue. Even then, I was given assurances that were never followed through on. Recently, I scheduled an appointment for a medication review and a new referral, which was the first time I actually met Dr. Arlene Rillo. Unfortunately, the interaction was very disappointing. I found her communication style to be dismissive and confrontational. Whenever I attempted to explain information or recommendations I had received from other physicians, I was repeatedly interrupted before I could finish speaking. I did not feel heard, respected, or included in the discussion about my own healthcare. My overall experience with this practice has been frustrating. Between the ongoing communication issues, difficulty obtaining timely follow-up, and my interaction with Dr. Arlene Rillo I did not feel that I received the level of care or professionalism I expected. Based on my experience, I would recommend considering other providers if you value responsive communication, respectful interactions, and collaborative patient care.

I was a patient at this center for two years while I lived in Henderson. Dr. Kashef was not only…read morethe worst doctor I have ever encountered, but one of the most harmful people I have ever dealt with in my life. It is disturbing that he is still employed here and placed in charge of patient care. No one should ever be treated the way I was by this man. I was repeatedly dismissed, belittled, dehumanized, unheard, and invalidated. As someone battling a serious illness, I was stripped of my dignity simply to receive treatment. There were many days I wished I had succumbed to my illness rather than endure the way I was treated under his care. His behavior caused lasting damage, including severe trust issues with doctors, which is especially harmful for someone with a chronic and serious medical condition. I suffered significant trauma as a result of this experience, trauma that I continue to live with to this day. That is why I am writing this review years later. The nurses in the infusion room were the only positive part of this facility. They showed compassion and care that I did not receive from Dr. Kashef.

Dr. Rupesh Parikh took care of my mom during her breast cancer diagnosis and treatment, and I am so…read moregrateful for him. He is incredibly professional, calm, patient, and kind. During such a scary time for our family, he always made sure we understood everything and never made us feel rushed, even though the cancer center is very busy. Even now that my mom is in remission, he still takes the time to answer questions and truly cares about his patients. His PA Jan was also wonderful and very supportive throughout everything. We are very thankful for their care.

This is a great office! We were coming to their last location on Warm Springs and everyone was…read moregreat to work with but this new location is excellent. Very responsive, easy to reach by phone for anything, can get an appt quickly and PA's have been really good. We've gone here after failed appt at Urgent Care AND ER and have gotten great attention, prognosis (better than many other places) and instant results. I highly recommend this office of Doctor's Center.

This review is for the Cimarron location…read more I rarely leave negative reviews, but I feel compelled to leave a 1-star review because of my experience with the front desk receptionist, Christina. A few days before my appointment, Christina called to ask if I had changed insurance because she couldn't find my coverage. I didn't have my insurance card with me at the time, so I told her I would call back once I had it. I contacted my insurance company, and they confirmed that my coverage was active and nothing had changed. I then called the doctor's office and spoke with a different staff member, who simply said, "That's fine. Just bring your insurance card to your appointment." When I arrived for my visit, Christina asked for my insurance card. After looking at it, she said she actually needed my new member ID because the ID number on file was different from the one associated with my current coverage. This was the first time anyone had explained the actual issue to me. I immediately said, "Oh, I'm sorry. I didn't realize that was the problem. Let me call my insurance company and get that information." Instead of simply explaining what was needed, Christina began lecturing me, insisting that she had already told me this during our earlier phone call. She repeatedly argued about what she remembered saying rather than listening to what I was trying to explain. Her tone was condescending and dismissive, and she continued arguing even after I explained that this was not the information I had been given. The entire interaction could have been handled with one simple response: "It sounds like there may have been a misunderstanding. Here's what we need. Would you be able to get that information for us?" Instead, it became more important to prove she was right than to help resolve the issue. I'm honestly disappointed that someone working in a medical office would communicate with patients this way. My entire family has been coming to this practice, but after this experience, we'll be looking for another provider.

Fantastic experience !…read more Dr Melliti was very professional & super easy to work with. He took the time to work out my hearing aid referral to help me get the best possible price on my new hearing aids. Appointment setting was easy on their web site and Dr Melliti promptly answered a few emails I sent him prior to my appointment. I would highly recommend Melliti Medical Group for your Audiologist needs.

What a great find! Melliti was a great experience with helping me find the right hearing aids for…read moreme. He was very particular in finding the correct frequency for my hearing. I've had several hearing aids costing $5000 all the way down to $99 and with my new current aids I hear perfect no irritating interruptions. With a 5 year warranty I'm all set.