Dr. Mom's' staff is incredibly dedicated to pets. My son found a kitten on a fall weekend, & they…read morewere able to see her the following Tuesday to check out some suspected upper respiratory and conjunctivitis issues I was concerned with. They confirmed those issues, & also treated for ear mites and fleas. Unfortunately, the kitten's eye got worse, despite treatment, but the staff immediately got her checked again and confirmed the eye needed to be removed. They scheduled her surgery the following morning. Every member of staff knew Daisy's story, & each time I came in with her, they thanked my family for taking her in. Aside from how nice everyone there is, they have a beautiful and clean facility with wonderful art all over the walls, and they explain aftercare thoroughly. I highly recommend!

Very nice people and cute, clean facility, but I took my healthy elderly cat in for her monthly…read moreSolensia shot and was charged $40 more than usual. I was also charged for an exam, which was expected, and only a little higher than the normal fee. However, the vet did not listen to my cat's heart, did not examine her eyes and ears, did not open her mouth or look at her teeth. She did suggest prescription cat food and vaccinations, which she said I could get a "quote" for. Overall, it felt a bit like a shakedown. Did not care for the experience.

They took care of my bunny Rufus who has dental issues. Though very very busy they try hard to…read moreaccommodate needs and scheduling and get things done to your satisfaction. Rufus responds great too everyone there. This is his go-to for all care. He is considered an exotic animal and their isn't much help for his kind out there. Top-notch, quality and greatly appreciated!

The providers her are all very good and have a deep commitment to healthy animals…read more I do feel like there is a lot of upselling pressure for the products in the lobby, and also that the prices here are higher than they should be. Still, these are great people and your animal will be treated with kindness, compassion, and knowledge

Overall we have been pretty happy with the care we've received for our large dog at this clinic…read more She's always happy to walk through the door, it's always clean, and the staff are caring and kind. They could benefit from a more structured system to remind patients when they're due for standard follow up for things like shots, teeth cleaning, etc. We used to go to VCA and appreciated their postcard reminders they would send via mail for pets. I've called a few times with questions that couldn't be answered immediately and they have always called back quickly to follow up with answers which is much appreciated.

We have been with them for 20 years and have nothing bad to say about them. Dr. Abraham is a…read morewonderful doctor. She's very kind and loving.

Scruffy has been seen by three different doctors here and now Dr. Bodenstein is his regular. All of…read morethem rate highly in my book, and Dr. Bodenstein has been just wonderful. He takes great care, he listens to me when I describe something, answers my questions fully All of the assistants, techs, and doctors Scruffy has seen there have taken great care to calm him and ease what little fear he has, and they do not prescribe unnecessary tests or medications or procedures. I VERY highly recommend VCA!

This has been our Vet for over 30 years! The front staph is always recognizes us and helps with…read moreany questions.!! The veterinarian s are very knowledgeable. We have occasionally had to have our pets ( both dogs and cats) referred to WSU for complex problems and are thankful for this resource as well.

Completed their puppy package and have used them for boarding. Best puppy vaccine rates in town!…read moreAnd boarding went great too!

Staff was extremely helpful and did awesome fitting my pups in for an appointment at a short…read morenotice. The clinic is super clean and that in itself was impressive. Highly recommend!

I took my Pom-chi, who I considered a daughter, for her yearly check up. They said that there was…read morean extended wait time. We go home and they called and said that the vet wanted to talk about Sadie. She had a lump on her jaw. We got everything taken care of. I told her that I wanted to be there since I watched her be born. The vet said no at first because of the chemicals they were using. I told her that I watched her be born. The excuse changed to she didn't want her staff to deal with me holding her during her last moment. That one denial was the hardest thing I've been through. I wish I could bill them for the year and half of counseling I had to go through. We had her cremated and returned to us. I get there to pick up her remains. I tell them that I was there to pick up her ashes and all they did was set the bag with her ashes and memorial box on the counter and went back to talking with one of the techs. I had been taking her there for almost 12 years and had nothing had no problems with her office. The experience we had with Sadie was beyond traumatic. I no longer refer her. I know that for a fact I'm never going to take another pet to her clinic.

I had to have my baby put down, the original chick who helped me there was horrible!!! I think she…read morewas a vet helper not a receptionist. Impatient and just plain rude!!! I hope someday she is treated the same way when she is going through something as heart breaking as this!!! And I hope someone posts it so I can see it!!!!! ZERO compassion!!!!

We had a very scary emergency with our young cat, who had been throwing up all day and stopped…read moreeating and drinking. We brought him in, and the doctors quickly took x-rays and discovered he had a string wrapped around the base of his tongue, which can be very dangerous. The doctors and staff were incredibly kind, compassionate, and understanding throughout the entire process. They clearly explained the situation and the recommended surgery, but it was unfortunately far outside of what we could afford. When we asked if there were any other options, even if they carried more risk, they took the time to listen and worked with us. They agreed to carefully cut the string under his tongue and allow the remaining piece to hopefully pass on its own. They were honest about the risks, but they respected our situation and helped us pursue the option that gave him a chance while still being financially possible for us. They also gave him anti-nausea medication, fluids, and pain management to support his recovery, and made sure we understood exactly what to watch for at home. I'm so grateful for how kind, nonjudgmental, and caring everyone was during such an emotional and stressful time. It was clear they truly cared about our cat and wanted the best possible outcome while also being respectful of our financial reality. I would absolutely recommend them to anyone facing a pet emergency.

I have had to use them twice now! The team has 100 years of experienced vet care between them. Last…read moretime my dog injested a bunch of chocolate which is toxic! They took her in quickly and got right to treating her. If you care about your animal and need help they are there when no one else is open!!

My dog had just gotten home from a 4 day stay at the emergency vet after being diagnosed with…read morepancreatitis. She had a bumpy road to recovery and we wanted her to be seen just to make sure she was improving. Dr. Williams was amazing, very knowledgeable and helpful, and so loving with our fur baby as she recovered. The staff was also very kind to us and to our puppy! I would highly recommend this office!

DO NOT bring your animal here unless you want to be charged out the ass for everything including…read morehigher nail trim prices than clinics in seattle and if you want your animal to get sick and have no help from the clinic afterward! bad practices and bad people. back in april i took my cat here to get her ears checked in she had been itching them. when i was brought into the room there was a foam like mat on the table where my animal would go and it was COVERED in cat fur showing me this room has clearly not been cleaned well if at all. i've been going to this clinic for years and have never witnessed this before in my life. After her visit there my cat got a cold and when i called to ask about it the receptionist didn't want to answer any of my questions and just tried to make me bring my animal back in to pay well over $100 to be told she's fine ? finally got the girl to ask the doctor about how long minor colds last and what to watch for if it's getting worse but she really didn't want to ask that doctor! crazy since my cat had only been there and around no other animals and there was clearly animal germs all over the room or at least that foam pad. I wasn't gonna leave a review i was just gonna move clinics. i did move clinics recently and when they requested my cats documents, they had put a quote that i said over the phone on a private phone call and only the quote where i said if she was sick it was from their clinic, no quotes from the call with my boyfriend or from the rest of the call just my one comment which is grossly unprofessional and to send that to a new clinic to try and make me look some kind of way as a client is insane!!! my sister works in the field and couldn't believe there was fur all over the room and i am so mad about them putting that in my cats MEDICAL FILE that is not medical information that was a comment i made to the receptionist well she was being rude and uncooperative. not to mention my father also brings his animals here and shortly after that his cat also got a cold from having a visit there. they are not clean and don't care about clients and try and but none medical information in medical files as well as direct quotes from privated calls that's are not related to the medical situation.

Terrible. Vets were great even though it was short staffed and felt rushed, BUT the office manager…read moreAmanda and front desk staff completely suck. Tried to get this billing issue handled at the time of appointment / in office but the front desk gal was far from helpful and let me know I would eventually get a call from the "Office Manager", Amanda. When they call to discuss any issue, YOU WILL TALK IN CIRCLES. Amanda started with "what's the issue" even though she had pictures, texts and a full email discussing my issue. She sounds rude, unprofessional, gives off "I'm right, you're wrong" vibes even though they admitted many times it was a miscommunication / misinformation given on their end. I didn't want a full refund, maybe a discount for the lack of communication on pricing SEVERAL times. Nothing to make it right. Just a snobby phone call. Not sure how Amanda is the office manager there let alone "helping other branches" in Seattle Do better girlfriend.

Dr. Emily and assistant Nikki were very helpful and supportive in a difficult situation with my 2…read morekitties and even called to check on them the next day. Office staff were very professional and helpful as well. Highly recommend Legacy.

If I could give zero stars, I would. The staff is so rude and only wants your money. No care in the…read moreworld for you or your animal. Brittany was absolutely rude the entire time with my dog and I did not feel safe with her handling him. They would not let me take care of MY dog the way I wanted. Would not recommend.

I took my 2 cats here this afternoon for possible UTIs. I called this morning to schedule an…read moreappointment and was lucky enough to get in the same day! Every staff member I spoke with was kind, understanding, and made me feel so comfortable having my fur babies in their care. My female cat is very skittish and warmed right up to the gentleman vet and lady vet tech. The bill was very reasonable considering they did a urine expression to test for UTIs and provided 4 medications. I was so happy to walk out with meds in hand, knowing these folks care for animals like mine so much. 5/5, will continue going here!"