TLDR; Do NOT bring your fur babies here. They will directly mess and play around with you while…read morerisking your dog's health & safety. Dealing with your pets health issues can be stressful and dealing with these people on top of it will give you an aneurism. Copy & paste from my google review: I love coming here, most people are friendly and my dogs vet is amazing. My friend insisted I try this vet instead of the one I did before and I was hesistant (not for any particular reason) until my sister started bringing her dog there. Great pricing! My only qualm about this place since I've started going here is one of the receptionists (I don't know her name, the one with the dark hair) is so rude and disrespectful every time I interact with her. When complaining about it from my sister and friend they expressed the same feelings about this woman. Some people may bring their pets for regular check ins, and some people may be dealing with their pets serious health issues.. Either way there's no reason to be mean when part of her job as a receptionist is giving customer service and the things I have experienced so far is unforunate. Edit: 3/16 Today my sisters dog's emergency was delayed for petty reasons by Leslie. She was told her dog's stroke was not an emergency, and after trying to explain further she was tranferred to another receptionist (Leslie) who was extremely rude and told her to call back in 30 minutes for a walk in appointment instead.. when she did call back she was told, (by Leslie) "what you want an appointment now?" condescendingly. My sister was the first person to make a walk in appointment that day, they told her they would call her back within the hour with an appointment time. an hour and a half goes by and they still haven't called, so my sister called... just to be told they don't have an appointment for her because they did not like our attitudes. I will NOT be coming back here myself. After all of this, I called to get ahold of Emily (the manager who helped me from the previous negative interaction) in which they said she wasn't in office & that they could take my phone number down. I asked to be transferred to her voicemail and they forwarded my call to a random Drs. inbox, then continuously hung up on me.. This place has just continued to be more and more toxic by each experience, despite having a nice conversation with Emily last time. Emily said she wants to make this place better, & I appreciate your efforts to make this place better!! but y'all FIRSTLY need to reconsider who you employ & your customer service tactics.. Because of the nature of the situation (the stroke) and my sisters dog being quite old (he has been in frequently, they are aware of his health) I will be making a report to the BBB because this business's practices are completely unacceptable and i've never been so disturbed Update pt2: Hey surprise surprise it turns out her dog was having an emergency - like we expressed. we just got home from putting him down. you guys have gouged her for money for so long knowing there wasn't more we could do to help his quality of life. Other clinics in town find this place a joke. I HOPE YOU GUYS FEEL AMAZING ABOUT YOURSELVES

My pet goose Mango got his stomach ripped open. I called for 3 hours straight every vet within 50…read moremiles and knowone would see him. One of them finally told me to call hunters vet, they said if I got him there in 25 minutes they would see him. I made it there, they stitched him up and saw him 3 more times. He ended up getting surgery but he survived and 3 weeks later is now thriving and being back to his stubborn self. I never knew of this vet before and I will always bring my animals here from now on. They took amazing care of him and had unexpectedly cheaper prices then any vet I've ever been too. I have nothing but good things to say about the service they provided. Thank you Dr S and your sweet team members for everything

I've only been here once so far, but I was really impressed on several counts. 1) They got me in…read morequickly to take care of a pressing flea problem. 2) They charged less than any vet I've seen for the appointment. 3) They had a full house when I got there and pretended that's why they wanted us to wait in the car, which I thought was very tactful. 4) They solved the problem quickly and wo hassle. 5) They did not shame me about letting my cat outside like many vets would, understanding that some cats would have a much lower quality of life wo the stimulation. But the biggest reason I felt compelled to write this review was that a very loud and determined woman was in the room next to mine trying very hard to get her cognitively impaired sister's cat put down. It was a really tricky issue with a whole lot going on, and I thought the vet handled it exceptionally well. He made room for whatever was going on w her but never stopped advocating for the poor kitty to be rehomed instead. There are just so many ways an interaction like that could have gone off the rails. He handled it really well.

I took my dog to Five Mile Vet Clinic for a cyst on her tail. After it was accidentally nicked at…read morethe groomer, she started chewing on it, so the vet recommended tail docking. We were given antibiotics and scheduled surgery for December 2024. Getting an estimate was difficult--I had to follow up multiple times. When I finally received it, the estimated cost ranged from $767.94 to $933.23. By surgery day, the estimate had increased to $962-$1,130 with no clear explanation. After surgery, the final bill was $873.91, but the procedure description had changed from "Tail Dock" ($214.50) to "Tail Amputation" ($363.60). When I asked about the discrepancy, staff became defensive and insisted it was within the estimate range. The vet later admitted mistakes were made but said he would adjust the invoice only if he could add surgery time to make up the cost. Additionally, I was never told to change my dog's bandage after surgery, which led to an infection and a $750 emergency vet visit. While the clinic did provide follow-ups at no charge, I was frustrated by the lack of clear communication and pricing inconsistencies. Based on my experience, I wouldn't recommend this clinic. Make sure to question clinics like this. They are a for profit, maximizing profit over true care for your animal in my opinion.

They took care of my bunny Rufus who has dental issues. Though very very busy they try hard to…read moreaccommodate needs and scheduling and get things done to your satisfaction. Rufus responds great too everyone there. This is his go-to for all care. He is considered an exotic animal and their isn't much help for his kind out there. Top-notch, quality and greatly appreciated!

The providers her are all very good and have a deep commitment to healthy animals…read more I do feel like there is a lot of upselling pressure for the products in the lobby, and also that the prices here are higher than they should be. Still, these are great people and your animal will be treated with kindness, compassion, and knowledge

Dr Freeman is so wonderful! We are new to the area and my senior cat with end stage CKD that I…read moremanage at home with meds and fluids is suffering from a bout of constipation. He was great in taking care of him and even gave several follow up calls to check in. He also offered (and did) call an internist for more input and did his own research and provided what he found the following day on management for my cats chronic kidney disease condition. Offered more meds to try as well. Would definitely recommend, you can tell he really deeply cares about the pets he takes care of!

I only brought my dog, Maverick, to Spokane Veterinary Clinic when Dr. Bynum was working in the…read moreclinic. I didn't like his bedside manner (lack of communication was my biggest issue), if you will, so I ended up switching to another veterinary clinic in the area which I am much more satisfied with. Dr. Kappes, the current vet, is nice enough, and she seems like she cares about pets... as a person that has come into the clinic with my mother when her dogs have appointments here with her, I've noticed that she will come out and talk to you about your dog's issues... but it is usually in the waiting room, and I'm not sure how many people will be comfortable with that. Her visit notes don't always reflect what she verbally says, either, so make sure you write down what she says for future reference. The veterinary clinic is owned by the owner of the adjacent K9 Country Club, and the business license is also in his name. This is something that is generally frowned upon, as someone that owns a veterinary clinic that isn't a vet may not have the pet's best interest in mind, but rather profits, so keep that in mind if you still choose to take your pets here to be seen. As a side note, the staff that worked the front desk every time I came in were pretty friendly and tried their best, even if it sometimes felt like they were out of the loop of the goings on in the clinic, and couldn't really explain anything to us when we would come in.

Super sweet and knowledgeable!!! Took care of my little Bella and her prices are reasonableread more

The review you hate to leave.Dr. Sievers helped me in a dark time of need, letting my sweet 16 year…read moreold pass from a long fought battle with rare Epithelial Lymphoma. Not only did she graciously work us into her schedule, she showed patient compassion that we so desperately needed. I've never come across a vet that is as understanding and compassionate. Thank you for helping Shau go peacefully to heaven.

We moved here a year ago. It's always trouble some finding a new vet. I went somewhere else first,…read moreit felt like this another place wanted money more than caring and wanting to help my dog. I declined treatment for my animal due to the outrageous cost. Then I called north Spokane veterinary clinic. I told them my dog's symptoms and what the other vet was trying to charge me. They told me there was some other tests and steps to take before we jumped right into putting my dog under and checking him out which was the intention of the other veterinary clinic. They got my dog in immediately at north Spokane veterinary clinic. They did the other tests. They discovered what was wrong with out the expensive coat of putting him under. Here I felt like they cared about me, my dog and not charging me a fortune to help my animal. I recommend this veterinary clinic very highly ! Side note on how I know they treat my animal behind closed doors when I can't see them. My dog lets them trim his nails. He doesn't let people touch his paws unless he knows you or he is comfortable with you because he can clearly sense your intention is to help him. So I knew that he loved them also!

These are wonderful, caring people! I will never go anywhere else! They guided me through the…read moreloss of my beloved Tommy with compassion and care. I can't speak highly enough of these lovely people!

One Love Animal Hospital…read more IS NOT the veterinarian office you want if you want a say so and how your pet will be treated. As a new patient, setting up the appointment and initial contact at the front desk was excellent, but once we were in an exam room, which was dirty, and met with the vet it went downhill from there. Upon inquiry of their technicians and blood draws we were met with profanity, and it became obvious that our concerns and treatment desires were irrelevant and dismissed. If you are looking for a fear free environment this is the wrong place to go as they mandate how your pet will be treated and how service is done... you just pay the bill and shut up. A DVM license does not equate to care and compassion, but rather pride and arrogance in this case.

THE ABSOLUTE BEST VET EXPERIENCE EVER!! In and out within the hour, inexpensive, and every one…read morethere was amazing!! Love, love, love them!!!

We were able to get an appointment for the very next morning. The Vet that came to they house was…read moreso kind and caring as was the other lady who came and picked our Dexter up. The procedure was quite quick and she talked us through each step. When it was time for them to take him away, he was carefully wrapped in a blanket, placed in a bed, and carried out. I would highly recommend them.

I love my fur babies like my children. I'm also a retired hospice nurse and know the importance of…read morea "tranquil passing." That is exactly what you get when you hire this compassionate, empathetic Vet to help your beloved fur baby cross the Rainbow Bridge, with dignity and in the comforts of their own home . Sadly, I have had to put 2 of my 7 pets down in the last 1.5 yrs. I have used Tranquil Passings both times. For me, it is well worth the price (which really isn't a whole lot more than my standard Vet charges). The Vet that handles the CDA area is ABSOLUTELY incredible! I couldn't say enough good things about her. The experience was full of compassion and very peaceful for my pets. It allowed them to be surrounded by love and gave closure to the other animals that loved them, as well. I will always try to offer the same experience for my other animals, if possible. They deserve nothing less!