Fast service. Very tasty ice cream treats. Great location. Good prices. Huge assortment of flavors!…read more Come check them out!

Still amazing still great customer service. They have a wonderful ice cream selection and…read moreeverything is scrumptious. This time I got the chocolate peanut butter brownie, and coffee chocolate chip. The ambience is always pretty chill people sitting outside and of course you can't help but be in a good mood, you're eating ice cream.

Mrs. K. knows her chocolate frozen custard, and her rankings are not handed out lightly. Over the…read moreyears, she has sampled the best from Andy's, Culver's, and a few local spots, but Rita's consistently takes the top spot. It is not just nostalgia or loyalty. She genuinely appreciates the texture, flavor, and richness that Rita's delivers. We have looked for contenders, but nothing has quite matched the smooth intensity of Rita's chocolate custard. Today's visit was another reminder of why Rita's holds that crown. No toppings, no mix-ins, no distractions. Just a clean, classic serving of chocolate custard to go. The staff was friendly, and the portion was generous without being over the top. Back in the car, Mrs. K. allowed me one spoonful, and I savored it like a rare treat. It was velvety, dark, and satisfying, with just the right balance of sweetness and depth. There is something comforting about a place that gets the basics right. Rita's does not need gimmicks to impress. It simply shows up with excellent custard, time after time. Whether you are a die-hard fan like Mrs. K. or just looking for a good dessert, it is worth the stop. [Review 1191 of 2025 - 4377 in North Carolina - 24743 overall]

Delicious custard and Italian Ice. Sweet employees. No indoor seating but a few tables outside.read more

(6/8/26) I'd never visited Andy's before. I've driven past it many times while visiting my dentist,…read morebut never stopped. That's a mistake that I won't make again. Their custard is delicious! I ordered a large vanilla concrete. No toppings required. The cup holds about 16oz and it tastes amazing. The service was pretty quick considering the line of people at the drive through. Ambiance... It's an old time custard shop. There were some families and teens waiting for their custard. It was perfect for my breakfast on a sunny 92* day.

The custard is amazing!! I have been here many times. Never been disappointed. Then what, you might…read moreask are the 2 stars for, Bill? Well I'm glad you asked! The manager... She is always disinterested, often unfriendly, and sometimes...downright rude. I honestly don't know what her problem is, but it is a persistent one. Her attitude totally melts my ice cream. I'm to the point of just going somewhere else for ice cream because she can downright ruin the happy experience. Maybe she shouldn't be the one taking orders? It's too bad, but it's the truth. One can overlook bad service, but not a bad pattern Andy, can you hear me?? Edit: I tried sharing details with the OM mentioned here. Other than the initial template response, he never got back to me. Life is more important than leaving reviews or being salty about poor service, but, if your goal is to "resolve" bad experiences...mission not accomplished. Just letting you know. I since visited the Matthews location and it was awesome btw. Way different service experience.

I was so excited to try out crispy cones at their grand opening…read more The cones are delicious! You get a cone flavor and spread. I choose Oreo with Nutella spread. I was not sure what to order so I ordered the ice cream separately in a cup, but next time I would order the ice cream in the cone. The cone was so good it is tasty just to eat by itself. The owner was so nice and friendly, directly helping every customer. Great dessert stop and they have late hours so you can get a sweet treat even late!

I took my kids to Crispy Cones after dinner to see if Charlotte's newest dessert spot lived up to…read morethe hype. Spoiler alert.. It did not. Does it photograph well? Absolutely. Does it taste good? Sure. Would I go back? Sure not. Maybe I'm missing the taste buds required to distinguish their soft serve from Dairy Queen, but to me it was just vanilla soft serve. Good, obviously but life-changing? No. The real selling point is the cinnamon-sugar pastry cone filled with ice cream, which sounds incredible. Except you can't really get to the cone bc it's buried inside the cup beneath a giant mountain of soft serve. Then I took one bite and discovered: THE ICE CREAM MOUNTAIN WAS HOLLOW. I had been gaslit by ice cream and by the time you finally reach the pastry, there's barely enough ice cream left to eat with it and cutting that cone with a plastic spoon is its own adventure. Was it bad? Of course not.. It's ice cream. For all the hype, I expected more than photogenic vanilla soft serve hiding an inaccessible pastry. Would I recommend it? Sure not.

You could imagine my delight when I spotted a Jeni's in CHARLOTTE!? Of course we had to make a stop…read morein! Jeni's continues to offer really fun flavors made well and even in non-dairy options (hooray for vegan flavors!) It's always a conundrum when there's more than 1 vegan-friendly flavor for me but they weren't busy so I got to try all of them. Sadly I was only able to narrow it down to two flavors - banana dream pudding (I'm usually not into banana but this is GOOD!) and peppermint patty. It was a weird combo but it worked! Thankfully they had regular sugar cones so that was vegan-friendly as well. The bf had a waffle cone and filled it with cookies in cream. A splendid time was had. Five Stars. Always.

Decent ice cream spot in South End that always has a line, no fail... they're definitely on the…read morecreamier / dairy-heavy side, and the ice cream does melt very quickly so keep that in mind - wish it wasn't as liquidy. The servers are nice and patient with samples. Always have a hard time choosing, though we've recently enjoyed: - Brambleberry crisp (unique) - Buttercream birthday cake - Double dough (brown sugar-y cookie dough)

My family approves! We found this place on IG and decided to try it out last Saturday. We met the…read moreowner, Christy. She was super sweet and welcoming. She chatted with us for a while and offered us some samples. My little one loved his ice cream. He actually ate his whole cup and wanted his dad's cone Dad was a fan as well! Unfortunately, I'm not an ice cream person so I didn't get to experience the happiness of it all lol . It's a cute space, tucked away a bit so don't miss it! It was nice and cool to break away from the hot sub for a bit. We will certainly come back.

What a cute little shop!…read more The ice cream is very tasty and they are named for the local neighborhoods of Charlotte. Kristen is the owner and she is very bubbly and outgoing. She explains all the flavors and told us about her shop. They have macarons and other sweets as well. Everything looked wonderful.

Oh my goodness, this was the cutest little ice cream parlor!…read more I was visiting Charlotte for my birthday weekend, and we were staying right across the street at the Marriott, so of course we had to stop by for dessert after dinner--and they did not disappoint! The atmosphere was adorable, the perfect little spot for a sweet treat, and such a fun addition to our birthday weekend. If you're in Charlotte, definitely check them out! You won't be disappointed.

On June 27, while my family and I were on vacation in Ballantyne, we decided to stop by Tifa's for…read moregelato after dinner. It was our first time visiting Charlotte, and after seeing that the shop was open until 11:00 p.m., we figured it would be the perfect way to end the evening. We arrived just a few minutes before closing, but since we only planned to order a couple of scoops of gelato, we expected to be in and out quickly. Unfortunately, the experience was disappointing from the moment we walked in. Rather than greeting us or welcoming us, the employee immediately said, "Hey guys, by the way, we close in two minutes." There was no hello or friendly interaction. As we ordered, one member of our party asked to sample a couple of flavors, and the employee seemed visibly inconvenienced. When I asked if they had caramel drizzle, her response was simply, "No," with no warmth or attempt to offer an alternative. I completely understand that arriving close to closing can be frustrating for employees, and we were mindful of the time. However, the doors were still open, the posted business hours indicated the shop was open until 11:00 p.m., and we were respectful customers who knew what we wanted and intended to order quickly. What was most disappointing wasn't that they were closing soon--it was how unwelcome we were made to feel. As first-time visitors to Charlotte and Ballantyne, this wasn't the hospitality we expected. Customer service matters just as much during the last few minutes of business as it does throughout the rest of the day. I hope this feedback is taken as an opportunity to remind staff that every customer deserves to feel welcomed, regardless of when they walk through the door during posted business hours.

stopped here on the way to CLT because, well, IYKYK... DQ! TBH this place has seen better days,…read moreword on the street says well over 20,000 days if you want to believe it (63 years worth and then some by the time you read this) and business is still brisk... had some time on my hands before collecting my wife from the airport and I was feeling pretty good on a warm end of summer afternoon so how about a Mister Misty Freeze..? well it turns out that THAT brain freeze was a harbinger of things to come: starts out cool and refreshing and I can't get enough for about a minute followed by a searing pain between my eyes and then an icepick sensation as the frost settles in over and over until the cup is empty... I'm not sure what it was that was literally killing me that day but warm water wasn't fixing anything. FYI: the charlotte water department condemned the public restroom long ago...

This bright back do many memories for my husband who dairy Queen like this back home when he was…read moresix they've been there since 1946 and it was just so well maintained. The people were courteous and kind and it was just an amazing experience.