Good service. Nice people. Clean store. Great selection. A bit pricey--but on par with other B&J's

DO BETTER - Ben & Jerry's!!!!! These 5 stars aren't for you as a company but these are for your employee, Ronit. It was about 5/5:30pm on a Saturday night. We decided to get some ice cream and walk by the water. We walked in and there was a line. This is typical for pre summer evenings. Ronit was working so hard, by himself. The line was increasing, rapidly. The online orders were beeping in a distant. Ronit didn't break a sweat. And when it was our turn to order, he even complimented our sweaters and smiled. It is a weekend and during the evening- to have one person running the store is outrageous. But Ronit deserves all the credit. read more

It looked very closed on a Saturday night (chairs up and empty) but it was open- yay! The ice cream had freezer burn which indicates the ice cream isn't packed tightly (duh, it's out in the open cases) and the case is being opened constantly. Other ice cream shops don't have this issue so surprised that Ben and Jerry's does. Some of the ice cream got that glossy/gummy looking texture. Deterred some of the group from having ice cream... especially since it was $8+ for a scoop. read more

Ben & Jerry’s - Small (2 scoops) - Ice Cream & Frozen Yogurt Near Me - West New York, New Jersey

i just wanna say Hailey is the goat the best employee in the WORLD. She my day 1 twin fr very good person with a bright future. read more

Ben & Jerry’s - best employee in the world - Ice Cream & Frozen Yogurt Near Me - West New York, New Jersey

There is nothing particularly special about this place to justify the prices! 8.15 for a kids cup when you can get a pint for less at Acme!!! Skip this place! read more

Ben & Jerry’s - No reason why a kids cup with sprinkles should cost 8.15! - Ice Cream & Frozen Yogurt Near Me - West New York, New Jersey

Ordered her via Uber Eats twice and great experiences! Delicious ice cream and it's never super melted so that's a plus! I love the coconut seven layer bar ice cream with the dipped and topped waffle cone, I tried the brownie sundae and was worried how it would come delivered, they carefully separated each sundae items so I can make it at home-fresh! Individually wrapped brownie, rainbow sprinkles, hot fudge, whipped cream in separate containers, and even a bowl was included! We ordered large and small, although the containers look the same size in the photo you can see they are separated by the color of the container. If I'm correct I believe the small is one scoop and the large is two-three scoops. Both times for our delivery the orders were placed in a brown paper bag with your name, so the Uber eats driver know who it's for and it's staples for safety, which is great. We look forward to coming here in the summer when *hopefully* they open up their shops! read more

Ben & Jerry’s - The Tonight Dough Ice Cream Vanilla Ice Cream Coconut Seven Layer Bar Ice Cream Rainbow sprinkles, hot fudge, whipped cream - Ice Cream & Frozen Yogurt Near Me - West New York, New Jersey

Great store. Minus one star for the price but the service was great will be coming back.

This is a small store but it's very popular! It isn't unusual to see lines out the door, especially on the weekends. At this time, they're still requiring masks, regardless of vaccination status (I'm assuming that's a corporate policy). I popped in the other day to get a cup of their non-dairy chocolate chip cookie dough ice cream (which is amazing, you can't even tell that it's dairy free). The staff was very friendly and I was on my way within a few minutes! read more

I've been coming here for many years and about a week ago is what broke the camels back. The prices here are out of control I got one scoop and small chocolate dipped cone and they charged me $9. I get it that everything is expensive in general but this is borderline abuse. read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - West New York, New Jersey

Was in the area running errands and started vrabing ice cream so I stopped in here. The worker there (forget his name but he was the only one working Saturday at approx 12:30pm if that helps) was super friendly and helpful. We got 1 butter pecan and 1 non dairy strawberry and marshmallow. We enjoyed our ice cream. read more

Great place for ice cream lovers. All the classic flavors and some unique ones I've never tasted before. Lot of add ons like brownies etc Only downside is the price. Gets way more pricey than just getting a pint and do it at home. read more

This is a super cute Ben & Jerry's location. They have a great variety of ice cream flavors, and even sell cakes. My kids LOVE it here!!! I've even been to a kid's birthday party here, and it was fabulous. I'd definitely recommend stopping in if you are in the area. It's a great place to stop on a beautiful spring or summer day. read more

Nice corner shop in a great location! Came here to pick up a milk and cookies birthday cake which everyone loved (love the Tiffany blue color too)! The bottom was very like a brownie texture (unlike cookies in cream that is more crunchy). Staff was very friendly. Would be very romantic to share an ice cream and walk around the waterfront area (on a nice warm day). read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - West New York, New Jersey

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The gentleman that served me today was awesome, he was friendly and attentive. Yummy ice cream as well! read more

Ben & Jerry’s - The Gentleman that served me there today was great, he was very friendly and attentive! - Ice Cream & Frozen Yogurt Near Me - West New York, New Jersey

Overcharging and saying their receipt machine is out. When I asked for a receipt , I was asked to enter a phone number for a receipt and no receipt was sent. read more

A cute ice cream spot inside the weehawken river walk area. The inside is small but its cute and they have both indoor and outdoor seating. I decided to come here on Easter Sunday since I was craving something sweet. The line was pretty long, but it wasn't a long wait. They had new flavors which were cereal milk flavored ice cream. We tried frosted flakes and it tasted very good. I ordered it in a small cup, but it's shareable. read more

Ben & Jerry’s - Frosted Flakes ice cream ! One of my new favorite flavors - Ice Cream & Frozen Yogurt Near Me - West New York, New Jersey

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so zero stars is not an option. the reason isn't the ice cream. it's the tipping process. you are asking for a tip of 15-20% when you're not in that industry. they are not making $2.13 an hour like a waitress or bar keeper and they still ask you what you'd like to leave as a tip? for what? you make 15$ an hour and you want 15-20% of the restaurants revenue on top of that? I'd leave a $1 and change usually but not when asked. I will always say no to tipping when asked for a tip. it's crossing a line almost like panhandling inside behind the register. read more

Cake was yummy. Unfortunately, decorating was sloppy. My son's name was half covered by sprinkles, but visible enough to be obvious they had misspelled it (yes, I checked that I had spelled it correctly in my online order). Two workers refused to do anything to fix the mistake. A disappointment. read more

Ben & Jerry’s - It's supposed to be spelled Tristan. - Ice Cream & Frozen Yogurt Near Me - West New York, New Jersey

Delicious ice cream and very friendly staff! Always smiling and being polite... They have an outdoor seating area. Tons of interesting flavors; not just the simple chocolate and vanilla. I'll be back for more!!! read more

Ben & Jerry’s - Happy employees - Ice Cream & Frozen Yogurt Near Me - West New York, New Jersey

Wow lol just wow. I come in on a Sunday afternoon and the girl working behind the counter does the exact opposite of everything my friends and I ask. I asked if the caramel macchiato shake has chocolate she said no and proceeded to tell me it comes with the coffee ice cream which she pointed to that had chocolate chunks in it. I got something else and she asked if I wanted whipped cream on my shake I said no, she said ok and put it on my shake. She then asked if we're paying together or separate and we told her separate and she charged us together. Make sure you double check your orders. read more

A cute little Ben & Jerry's at the waterfront! We devoured chocolate ice cream in a chocolate waffle cup. Would come here again! read more

Found this Ben and Jerry's location looking for P.F. Chang's lol, so me and my girlfriend ended up here after we had Chinese for lunch...okay okay so this is going to be a weird review because, I basically ordered the same thing I had in Vegas and the ice cream just didn't taste the same! I had the salted caramel blonde and it just tasted down right different, caught me and girl off guard, from the chunks of salted caramel ..thank god I actually got a different flavor for a second scoop which was butter pecan which was yummmmo...price way cheaper than Vegas for two waffles cones with double scoops...had to remove two stars not for service but for the ice cream tasting hella weird read more

Ben and Jerry is a staple and known ice cream brand sold just about everywhere. The ice cream shops aren't as numerous but they help solidify their presence as a quality creamery. This time however I was pretty disappointed in the shop. The wait on line wasn't bad, but with four staff members I expected better (they are friendly though so it's not intolerable to wait). Some of the ice cream had already developed frost so I avoided some batches just so I won't have ice in my cup. And the cup I did get came with a hair. Now I usually don't complain about bones in soup or shrimp skin in pasta but this hair should not have been there, ever. Honestly it ruined the mood and I just threw out the rest of the cup. Nothing like fishing a strangers hair out of your month to really get you grossed out. All in all I do recommend this place for its location and flavors. Do come here with a friend to go on a nice walk after. Personally, I won't go back for a while, till I get over this hair incident. read more

Ben & Jerry’s - Tubby hubby - Ice Cream & Frozen Yogurt Near Me - West New York, New Jersey

It's impossible to give it less than 5 stars. it's ice cream with dozens of flavors to choose from. In addition to stopping in, they also offer delivery on uber eats.....which I've been known to take advantage of from time to time. Strawberry cheesecake in a fruity people waffle cone w rainbow sprinkles. Yum! read more

This location is conveniently located in a residential waterfront neighborhood with a fun and friendly decor. We were greeted with free tastings and waffle cone pieces, and selected a delicious waffle cone bowl with a scoop of milk & cookies and a scoop of butter pecan. Definitely worth the visit! read more

I've been to this shop numerous times in a 5 year period and each time no one is wearing gloves. I understand that this isn't a Chipotle and they're using scoopers, but employees are reaching into ice cream containers and their hands are clearly touching the sides of the container. If this is happening out in the open, I'm even more concerned about what happens behind closed doors. I live across the street from this shop and truly want it to be better. I hope leadership sees this and improves employee routines. read more

Awesome location! This shop is located in a promenade where there's outdoor seating. You can grab an ice cream and walk around by the water and sit on the benches. There's other restaurants in the vicinity and there's also some shopping and a movie theater nearby. The service is great and you won't wait long. Prime location, for sure. P.S. Seven Layer all the way. read more

This location rocks because it houses numerous options of LOW FAT FROZEN YOGURT. Not only do plenty of B&J's skimp on having more than two low fat fro-yo flavors, but the ones they chose to have in stock aren't the best. Here they have low fat Half-Baked and Strawberry & Banana fro-yo: woo hoo! Furthermore, West New York's new Ben & Jerry's location is ideal: this large shop has seating available for adults (and even little chairs for kids), milkshake and smoothie options, pints, ice cream cakes, and B&J gift shop merchandise. Once we hit spring, taking a stroll down the riverwalk with your beau, each with of you with ice cream in hand, equals romance in the air as you overlook the city skyline :) Why 4 stars instead of 5? Soft serve ice cream is not available until summer, per a sign they have sitting on top of the soft serve machine. What's up with that? I understand that soft serve ice cream may be a slow product to move in the 30 degree north east weather, but if they want to be a mega B&J, they have to have the complete Scoop Shop Menu. read more

Came here a couple of times in the past but never got to write a review till now. The place is clean and spacious an very kid friendly. They even have little chairs for the kiddos to sit in and the interior was made to feel like you were at a farm. Ben and Jerry's serve all types of flavors of ice creams and you can also have toppings added onto that as well. I picked the strawberry ice cream in a cup and it tasted great. Not too sweet and not too milky. If you didn't want to sit inside, they have outdoor seating with a good amount of tables and chairs. You can also walk down the block and sit on the benches right by the water with the view of the New York City skyline. read more

Had a great first-time visit here. Had no idea there was even a Ben & Jerry's just off River Road. Server Tania's warm welcome and great suggestions for a combination cone made my day off a great one! read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - West New York, New Jersey

Ben and Jerry's is over all great ice cream service is awesome and place is kept clean.

Came here on Easter Sunday for some ice cream. There was a long line but the servers were very friendly. I got the frozen flakes ice cream and it tasted exactly like Frosted Flakes with cereal milk! Hands down my favorite cereal of all time, I hope they keep this on the menu. Parking in this area isn't bad either, there's a lot on the side where you can park for up to 2 hours or you can park on the side of the stores for 1 hour. read more

Ben & Jerry’s - Frozen Flakes ice cream!! - Ice Cream & Frozen Yogurt Near Me - West New York, New Jersey

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So I went to this ben & jerry's last night, and had a coupon for one small cone or one small cup. They wouldn't give the person I was with a small cone (even though that's what the coupon said it could be used for), so he got a cup. I ordered a soft serve vanilla with sprinkles on a waffle cone. The guy that was working there hardly put any ice cream on this cone. It was outstanding. I've never seen such a sad cone in my life. And there were hardly any sprinkles on it, because lets face it, there was hardly ice cream to put any sprinkles on. I left feeling as if I got gypped out of $6 worth of ice cream because I used a coupon that was given to me, because of another bad experience. I will never come back here again. Over it. \ read more

Awesome spot to grab some ice cream. Staff is super friendly . Place is very clean couldn't ask for more

Thank you for listening to your customers! Great staff and delicious ice cream. You deserve the Five starts

Really great ice cream and the best in WNY Technically speaking where it's located. Used to be the local Carvel on BLine was the spot but their ice-cream has gone down hill and unfortunately is tasteless no matter what flavor your get which is weird. read more

Something about a scoop (or 2) of ice cream on a waffle cone just makes everything so much better. I've stopped by this place many times while on my bicycle. The folks are friendly if you engage them. It's a nice location and easy to get to from the Riverwalk. read more

Ben & Jerry’s - Coffee Chip (I think) - Ice Cream & Frozen Yogurt Near Me - West New York, New Jersey

Friendly service. Amazing ice cream. Another plus is that it's right along the river so you can get ice cream and take a walk. Or you can sit outside, there are about 10 tables. I'm not a big ice cream person but it really is delicious. read more

Ben & Jerry’s - Salted caramel and hazed and confused. Yummy!! - Ice Cream & Frozen Yogurt Near Me - West New York, New Jersey

AYO WHASSUP welcome back to Smooth-stylin' 101. Tonight's lecture: "how to save your failing date with ice cream." This place is where you go if you can't hustle the money for better dessert for yo lady (or court-ship lady). OK here's the low-down. You just took your date to some 3-star-yelp-review joint up in bergen, and you didn't perform so hot in the first half, namsayin? Maybe you talked too much about how you still live in your parent's basement, and you're a finance major trying to make it big in Wall street, or stuck at some 30K/year place, maybe you just were awkward as hell eating your salad...but she know all that. She looking for that special somebody, that guy who not just making bank, but is gonna spend it on HER. It's fourth quarter, and you need that extra time, cuz you're feenin...feenin for that bumpity bump...some of that R. Kelly bump n grind...you gotta GET IT IN. But what do you do? How you gonna put in that hustle before she made up her mind and wants to get dropped off? Listen son, you got one shot, and this is 4th quarter. This is a two-step play, guaranteed for you to become the only big fish in her pond ya dig? You take her here, and it's GAME OVER YOU GONNA WIN THE CHAMPIONSHIP. "But coach, why? It's a Ben & Jerry's. How is this girl gon drop that down low low for a sucka fool like me?" Son, you ain't gonna make it big if you think you gonna win that girl with food. You keep doing that, she gonna end up like a whale, and shieeeet don't wanna be manning harpoons on a chick you ain't even bagged yet. But maybe you like the cushion for the pushin', namsayin? Anyway, here's what's gonna happen. Convince her to get dessert with you, unless she flarin her nose a bit, that mean she don't like you and you don goofed up. BUT, if she still in it to win it, you best recognize it's time to bring up that A-game stylin'. Once you get here, get your ice cream (son if you buy strawberry you're the biggest sucka of all time in jersey, go for dark and luscious like triple threat gangbang chocolate, then she know it's about to go down...jk). Place is nice and cozy, got that colorful B&J theme going. Whatever, your theme is her and her only. Staff are some young bloods, so they're gonna be nice. Feel free to ask for some flavor tastings, but don't do too many, cuz then yo date is gonna feel a bit turned off. Tip them with your spare change, 'cuz they poor strugglin' high schoolers tryna make it alive on these cold streets. For this smooth ride, I recommend the Americone dream cuz GODAMNIT we're in AMERICA. It's a bomb-ass sexy combo doe: vanilla ice cream, waffle cone chips, and fudge for that one-two punch of mouth-gasm. If she asks what she should get, ladies love them strawberries, coffees, or mint chocolate chip (not all three though you best be real dumb to think like that). Be sure to pay for her. Yeah yeah I know you already paid for dinner cuz you a sucka, but you wanna win the game rookie? Then, take her for a walk along the boardwalk. +10000 if it's a sunset, -9999 if it's raining. Night is good too, cuz the store+plaza/waterfront got night lamps. As you can now see, this is perfect to get a lil' intimate, get a lil' close if it's chilly, nahmeens? Hope you been benching, cuz that big chest is gonna come in handy for her head to rest on. At this point, y'all should be walking nice and slow along the waterfront, eating your ice cream and talkin' bout life. Just kidding, if you talk about "life" you a fake-ass philosopher with that BS. Real talk though, the boardwalk is super fine to just get real with someone and get to know someone, or catch up. The Ben & Jerry's sets you up for some great ice cream, and a nice walk along the dirty-dirty Hudson river to walk off the pains of your blue balls. As long as you don't talk about the weather, and you actually LISTEN and FOLLOW-UP with her thoughts, you got it in the bag sonnnn. You are now cleared to execute "lion-king-and-you're-my-new-tigress-pounce." ACT LIKE YOU KNOW read more

I went inside and was greeted nicely by the worker behind the counter. I ordered a Large Cup scoop and asked how many flavors I can have. I was told I can get 3. I picked Strawberry Shortcake, Caramel Almond Brittle, and Milk+Cookies flavor. I paid for my Ice Cream and sat down. The Ice Cream I bought was delicious and the seating was pleasant. This place is very much amazing and I would return when possible. read more