I've been a loyal customer of this dry cleaners for 15 years, and it's disheartening to see how the…read moreprices have skyrocketed over the years. What used to be a reasonable expense for maintaining my wardrobe has now become a significant financial burden. Just recently, I paid $10 per piece of clothing to be dry cleaned. While I understand that costs can rise due to various factors, the increases year after year have been staggering. It feels like every time I visit, I'm hit with another price hike that makes me question whether I can continue to afford their services. I appreciate the quality of their work and the convenience they provide, but at this rate, I need to explore other options. It's disappointing to see a long-standing relationship with a business I once trusted turn into a struggle to justify the costs. I hope they reconsider their pricing strategy, as I would love to continue supporting them, but the current rates are simply unsustainable.

We have been going to Custom Cleaners for over 10 years and their quality and service are above and…read morebeyond!

I'm a returning customer. I dropped off my clothes at 9 AM on a Tuesday and everything was ready…read morefor pickup by 5 PM that Thursday. The whole process was smooth, easy, and hassle-free. Super quick turnaround and great service. Definitely recommend!

Great service. Extremely affordable and quick delivery. The staff was friendly and they cleaned the…read moreclothes I dropped off well.

The staff are wonderful, it's a really clean facility with a drive-through, I've used the tailor…read moreand the dry cleaners and have been impressed with both. I am now a return customer and excited to have a great dry cleaner/alterations in the immediate area.

Very rude and not accommodating staff, not sure why they advertise same day service if they're…read moregoing to not offer it and then give you a hard time about trying to pay for a rush. The girl telling me "5 dollars per piece" in a rude tone as if I'm not going to pay for it. I say yes to the fee and ask when it will be ready. She says "Any time you tell me" I say 8:30? She says "Soonest is 9." So not any time after all. I'm just trying to get my clothes cleaned for work and I've been a customer here for 5 years.

I'm giving 5 stars based on my first visit. My 2nd visit alone, would have been 2 stars but I ended…read moreup going to another cleaners as I explain below. My first visit began with me calling them because the previous night I had inadvertently left a pen in my suit jacket pocket and it leaked on the fabric. Unlike another dry cleaner who spent the whole call telling me how they can't guarantee anything & how they're unsure if they can get out the stain - this cleaner told me immediately to soak the stain in water and bring it as soon as I can; he even added that if the stain doesn't come out; there will be no charge. I thought that was a nice touch as the suit has no use to me with a giant stain that can't be removed. Flash forward, they successfully removed the stain!! I was happy to pay full price (I would say they have higher than average prices here). Then, I called today to see if I could bring in like 10 dress shirts that have random stains on them - and what would be the price & if there is any discount if they can't remove the stain.....the answer was basically $5/shirt, no discount or guarantee, and kind of an explanation of how their process works. Such a stark contrast to the last experience. I may bring some of the shirts I like more here since I know at least they have some kind of strong process to remove stains - even though it may be a complete waste if they can't get the stains out; for some of the shirts it's worth it. I wish I could find a dry cleaners that would patiently explain how they try to remove the stain (for example, is it before you put it in the machine and what makes the person decide between laundering & dry cleaning if I make it staff's choice....) & bonus if they would stand behind their work if they can't remove a stain, offering some sort of discount. Alas, the search continues.....

I have used this cleaner twice now, mostly because I live in the neighborhood, and I have been very…read morepleased. The pricing is very reasonable, the man who works here is very kind and takes time to ask questions. I brought my wedding suit here after the ceremony and he did a great job of getting it back to new!

Fast turnaround and everything came back great. 4 pieces (pants, two shirts, 1 vest) was about $32…read moreso not terrible. They send out coupons often so you can partake in that too with their email list.

I moved here a year ago and started dropping off my clothes at this Tide location. Nothing but the…read morebest!!! And Santi's professionalism and smile always brighten my day! She's why I come to this location!

Judy is real good and fast with her work ! Took my boyfriends jeans at 6am to drop off and they…read morewere done by 11am

I have used Judy's a few times mainly for minor alterations. I must that…read more Judy's business practices are a bit shady. She tends to set prices on how she is feeling on that day. IT"S ALL ABOUT THE MONEY! She placed a patch on a pair of sweatpants and the patch was uneven: so when i returned to asked her to redo the patch she seemed to be inconveinenced. But the most alarming thing is that i have watched her interact with white customers and they are treated a lot different than minority customers. Needless to say I WILL NOT spend anymore of my hard earned $$$ with a business that treats myself or any minority customers that poorly.

5.1.26 Tide cleaners has recently replaced the blanket and in the end that's all I can ask for.read more

I've used Tide at this location for about one year after moving to Dallas. In the last several…read moreweeks their service has disintegrated to the worst ever. Right after our recent ice storms, they missed a pickup (I didn't blame them). Last Monday I asked for a Tuesday pickup. They never came. I called the store and they apologized and said that I should schedule another pickup for Thursday and that they would make a "special" delivery run on Friday. I scheduled a Thursday pickup and put my laundry out late Wednesday night. It's now 10:00pm on Thursday and no pickup. I've asked that my account be closed and that my credit card be deleted from their records. They certainly weren't the cheapest in the area but I'd had 2 years of great service in Phoenix so I decided to use them here in Dallas. Something has changed? Manager? Sorry to say "Goodbye" but this is not acceptable.

These ladies are always wonderful to me. The dogs don't bother me. They have exceptional customer…read moreservice, they had wonderful humor, and give a very relatable experience. A while back I had brought in only a shirt and didn't have cash on me and since they only do cash under 10$ she said I could pay it next time when I come back, I understand it's just less than 10$ but when you're penny pinching sometimes that means the world to someone in an unforgiving world. Amazing people, amazing business.

I stopped in for a repair to steam a patch to a sports car jacket & it was done on the spot!…read moreThank you so much for your quick & affordable repair!

I don't visit the cleaners often anymore, as I no longer work in corporate America, but I do love…read morethat they're here and available. I found Discount Cleaners to be efficient and professional. I searched Yelp (duh) and submitted an online quote on 2 separate occasions for sewing repairs for my favorite wool winter coat and little black dress that required many stitching tears. They were prompt and thorough with their responses which was greatly appreciated. I would have moved on, if that wasn't the case. The owner and staff who work here were very pleasant at both drop off and pick up. The turnaround was as stated and my pieces looked as good as new. Pricing was higher than I wished to pay, but the service is so amazing and hassle-free that I'm convinced I honestly got what I paid for. I highly recommend them if they're near you. As long as I'm living around these parts, they'll be my go-to for any special cleanings or repairs.

False advertimy. Sign out front says $1.79, except dresses overcoats leather, fur, suede, pleats,…read moreor anything fancy. $.99 men laundered shirts. I was so surprised when my bill was $153.31 for 22 item, eleven pants, eleven shirts. I was told if I had asked they would have told me it wasn't $1.79 anymore. I said I didn't think I had to ask since the sign out front over the building still said $1.79 Cleaners! Never again!

It strikes me as odd that a person could have 78 friends on Yelp on the basis of only the single…read more(scathing) review she has ever posted, only 13 hours ago. I can't speak of the alleged incident on Saturday evening, but the review makes me suspicious of the motive behind the post. My visit here on Saturday afternoon was as pleasant as doing laundry in a laundromat can be. I am told The Laundry Room is inside a former Burger King, and you can see the old drive-thru window around the back side. They use a reloadable card system with machines that accept both cash and debit card. Turn around, and the attendant can give you a receipt if you requested one. When you spend so much money there, you'll receive a credit onto your card. They have several sizes of washers, from two-loaders to six-loaders. But, they are all the more economical front-loaders; there are no top-loaders. There are vending machines in a nook behind the restrooms for snacks and laundry supplies. The restrooms (the men's room anyway) are a bit dark, but are stocked, if only as clean as the last customer to use it left it (for a men's room anyway). My quibble here is that the hand dryer doesn't work very well. There are two sizes of dryers, though in my opinion, no laundromat anywhere on Earth has enough dryers. It's true that this location has a problem with flashing lights, so if you are epileptic you may need to beware, or avoid the front of the store where the ceilings are much higher. Ordinary ladders can't reach the fixtures, so it is probably more economical to wait until several lights are flashing, then rent a scissorlift to replace them all at once. I've been coming here for at least two years now. It is the best laundromat I found in the area since coming to Texas.

I used to love this place and would plan to bring big loads to do during my travels but tonight is…read morethe final straw. I'm over an hour and a half into waiting for a normal load to dry- two pairs of jeans in it tops- just tshirts and socks and things otherwise. No reason why it should take this long. I moved it to another machine and it's still having to go longer. Clearly there's a maintenance issue. On top of that now that I e been here longer than necessary, I'm hauling what I have gotten dry and folded and they're already CLOSING AND LOCKING DOORS. My hands are full my car is parked by the door because I have mobility issues as it is. And I get all the way to the door to discover it's inconveniently locked. Now I have to haul everything further for whatever reason. They don't close for another hour. This used to be a pleasant reliable place to go but definitely not now.