The husband-wife doctors are lovely, lovely people but the front desk not so much. I received no…read moreresponse from the following sent on February 27, 2025, so after much research, we joined the practice of Dr. Elizabeth Weaver in Herndon. Outstanding front desk staff. Dear Dr. Mir and Dr. Zahir, Dr. Mir, thank you for the time yesterday to discuss x's Vitamin D levels, and a few front office concerns. I totally get that there is a demanding job to be done for so many patients, but I wanted to share my experiences shown in the attached of phone calls diverted to text and DAYS to respond where often I'd have to choose between calling again or texting again ... or just moving on with my life to figure my question out for myself, managing two littles, a household, work, teaching, volunteering, etc. I was so sick in September and am deeply grateful for Dr. Zahir's immediate diagnosis of pneumonia, but I had a follow-on concern regarding a prolonged roller-coaster fever that wouldn't break for several days. It was FRUSTRATING to call, get diverted to text then have the texts ignored for days. It was FRUSTRATING to not be able to have a simple question answered - should my daughter and I get our bloodwork taken first before having a follow-up regarding our Vitamin D levels? If yes, could someone submit bloodwork orders? Again, no one picked up the phone, my text was misunderstood, and it took far too much time for me to chase down an answer to this simple question. It was FRUSTRATING that our follow-up appointments were canceled. It was FRUSTRATING that it took so much time to find an alternate dates/times. It is FRUSTRATING to receive four texts in a week to confirm/check-in for any appointment. It was FRUSTRATING to pull my daughter out of class only to have the receptionist tell us not to come in because the appointment was scheduled as virtual. I had planned to be in person because I wanted to have her BP checked after she recently experienced super low BP from a serious flu. It was FRUSTRATING to have her later in our conversation say, "Well, you can come in if you'd like." Because the appointments were now pushed back to 3:15 and 3:30, I would have been late to pick up my son at his school just down the street from your office as I had originally planned. It was FRUSTRATING to receive a demand call ten minutes before our follow-up appointment on February 27, shaking me down for payment after the FIRST AND ONLY bill was emailed on February 11 that, if not paid, we could not keep the appointment with you. It was FRUSTRATING that she didn't explain upfront: x amount is for x service on x date for x person. She whizzed through the balance due without explaining these details until I finally said, "Hold on. Why haven't I received a bill until now for appointments in September and October?" to which the response was, "We emailed you a bill on February 11." It was FRUSTRATING that I have concerns about my own health but didn't have time (or demeanor) to have a focused conversation with you yesterday. Hopefully I'll find time soon to go through the process of calling, texting, waiting then needless back and forth to set an appointment. May I respectfully suggest going through patients' calls and texts, observe how patients are treated, and perhaps it will become apparent that simply picking up the phone to talk with patients, not forcing patients to text their concerns, clearly responding to them within a reasonable time frame, and, most of all, have a CARING attitude will make a significant difference. As healers, you and your husband know as Maya Angelou said, Patients "will forget what you said, people will forget what you did, but they will never forget how you made them feel."

Can't speak more highly of my first time here seeing Dr. Zahir!…read more I needed to find a new primary care doctor and called the office after reading great reviews. I was able to get an appointment for a standard physical the very next day! I was delighted that they took me back ON TIME, moved through standard take-in procedures in a timely fashion, and I had a great visit with Dr. Zahir. I can tell already why he makes lists of "the greatest" in the region. Other pluses? Super easy parking and on-site bloodwork! All the staff were also very friendly and professional. I'm already so glad I chose this practice.

Fist I have to say that Dr. Taweel was a fantastic Doctor, but extremely business like, especially…read moreafter seeing him for 15 plus years. I was forced to stop seeing him since he went Concierge and at over $2,000 a year just couldnt afford that, for the privilege of seeing a Dr. It bothered me that the only people that could see the Doctors were those that had the means to afford their fee. It seemed to me it was limiting their care to the wealthy only. Something I just couldn't justify!

Although I love the providers here the guy at the front desk is unkind. I go out of my way to try…read moreto be nice to others & do not like conflict. He is horribly condescending & makes my blood boil!!!! Simple things are made to be a problem. Such as the problem at hand, I would like to pay the copay. He said that is done at the end. That is not what he did the last time I was here but ok. Then sitting there another patient comes In & he loudly asked her if she wanted to pay her copay now. What the hell guy.... why are you being such a jerk for no real reason. If you do not like your job then leave. I have left a doctor that I liked because of the front desk being a problem & I will do it again if this continues. Ridiculous way to exist in this world.... constantly being the problem when the solution is so easily in reach

Avoid for Immigration Exams - Extremely Disappointing and Costly Experience -…read moreI am writing to share my profoundly negative experience with Dr. Anne Rose N. Eapen's office, particularly concerning an immigration medical examination (Form I-693) for my 80-year-old mother. What should have been a straightforward process turned into a bureaucratic nightmare, costing us hundreds of dollars and significant stress. Key Issues: 1. Incorrect Vaccination Assessment & Misleading CDC Inquiry: Despite providing clear vaccination records showing my mother received a Tdap vaccine on September 30, 2022, the office incorrectly marked her Form I-693 as "Applicant does not meet immunization requirement because patient refuse Tdap vaccine." This was false; she did not refuse. For an 80-year-old from Ukraine, it's widely understood that a primary series for Tdap would have been completed in childhood, as routine vaccination programs were established decades ago. Therefore, her Tdap vaccine served as a valid booster, current for 10 years, clearly meeting CDC guidelines for adults. Dr. Eapen's office insisted on a full primary series, misinterpreting the CDC guidance and failing to consider the historical context of vaccination in her country of origin or the challenges of obtaining old records. Dr. Eapen even sent an email to the CDC that appeared to be strategically worded to elicit a response supporting her office's predetermined stance, rather than seeking an objective clarification on my mother's specific situation. 2. Outdated Form Used: Shockingly, the office did not notice that I have provided them with the old version of Form I-693 (dated 03-09-23) instead of the current 01/20/25 edition. This demonstrates a severe lack of attention to crucial details required for immigration processes, and they failed to double-check. 3. Incomplete Sealed Envelope: When we received the sealed envelope for USCIS, it contained only the signed I-693 form. None of the supporting documents (ID, vaccination records, X-ray, blood work) that are standard and necessary for such submissions were included. This oversight meant the package was incomplete and likely to be rejected. 4. Financial Burden: I went and seek another civil surgeon. This meant paying the full examination fee again to a new doctor who correctly assessed my mother's Tdap status, immediately noticed the wrong version of the form used and included all required documentation in the sealed envelope. The lack of diligence, misinterpretation of official guidelines, and failure to use correct forms and documentation from Dr. Eapen's office resulted in wasted time, money, and immense frustration. I would strongly advise anyone needing an immigration medical exam to seek services elsewhere to AVOID this office.

I tried to switch to Dr. Eapen only to find out that new patients must join her concierge practice…read more Inasmuch as I'm trying to get away from a concierge practice because of the high cost, I won't be going to her after all. Very disappointed.

In fall of 2023 I enrolled in the Lifetime Internal Medicine after my long time Physician had…read moreretired. I've been extremely impressed with the care I've received from both the doctors and their staff. In their Herndon location, they even have onsite ability to conduct standard serum testing. This streamlining for me is coupled with the extremely generous amount of time that doctors spend during appointments. I feel that the concierge practice model has provided care far exceeding what my old local medical practice had become after losing a few key physicians through retirement. I'm not sure if they are accepting new patients, but if Lifetime Internal Medicine is, I highly advise trying this 'small' team concierge solution as a return to times when medicine was practiced by Doctors instead of Doctors applying a one-size-fits-all template strategy for the codified roll-out of big-med:-)

Dr. Ira Marathe is outstanding! She is highly experienced, compassionate, accessible, and…read moreresponsive. I joined Dr. Marathe's practice after experiencing long waits to see my primary care physician in a large corporate practice and was forced to use my local Urgent Care for everyday health needs. I can't tell you what a relief it is to have found Dr. Marathe and a practice that puts patients first!

After being a patient of Medical Associates of Reston for over 8 years, I was recently notified…read morethat the practice was going to turn into a "Concierge Practice". Dr. Gwilym Parry or Dr. Tessa Cholmondeley will charge $1,800 per patient, per year for the privileges associated with the service. Turns out that this is too rich for my bank account. Additionally, not long after the new practice was put into service, one of my prescriptions required a prior authorization. This was a prescription that was written by Dr. C, just a few months before. When I called the front office to see if they would help with the prior authorization, the answer was "Since you're no longer a patient of ours, we won't perform this service for you" So I opted to change primary doctors, and when I went to get my records transferred from Medical Associates, I was told that there was a charge for copying and printing my records and sending them to the new doctor. I chose to have only the last two years of records sent over, and was charged almost $40.

We've been seeing Dr. Valenti and other doctors or nurse practitioners with this practice for more…read morethan a decade. They can't necessarily make us perfect immediately, and sometimes not at all....but we have always felt well cared for. Appropriate treatments have been prescribed, and suitable specialists recommended when needed. We have found the entire staff to be competent, helpful, caring and pleasant. I think peoples expectations are out of line; it hasn't ever occurred to us to "drop in". One makes an appointment to see a doctor. Otherwise, the patients who have appointments would never get in. There are urgent care clinics, or the emergency room if you need to be seen instantly.

Back when I worked in Reston, my health care plan was only PPO (meaning the company was part of a…read moreplan) which meant that I needed to pick a doctor out of a big book. I knew that I wanted to see a female, and it was more convenient for me to go to a practice that was close to the office, so looking through the list of doctors to choose from I arbitrarily chose Dr. Kendall. That turned out to be a good decision, thankfully. Since Dr. Kendall is part of a practice of 3-4 other doctors, the waiting room is always packed. Once you get in to see Dr. Kendall she will spend time with you to discuss whatever you are in for, whether it be an annual exam or some sort of health concern. She is not a pill pusher. Before I got pregnant, she would do my OB exams as well. She was chosen as one of Washington's top doctors a few years ago either by the Post or the Washingtonian. Even though it is a bit of a trek, I still see her every year.

I have been a patient of Dr. Parry for 17 years. He is truly an excellent example of an internist…read morethat cares about you and builds a strong relationship. If you ever have a problem you can count on Dr. Parry and his excellent nurse Bonnie.

The Good: 1. Ok so she is an OB GYN -- she gets the job…read moredone. Results = quick. 2. The office has valet... 3. Office is technologically advanced. 4. When I need a quick turnaround on my prescription she's on top of it... That said: 1. She is not very personable which is a good thing if you just want to get in and out. 2. I went in for my yearly exam and I asked her about the new studies out regarding the PAP only being required every 2-3 years and asked her if she thought I was a candidate for this... I knew I was from what I read but she totally made me feel like a fool and said she had never heard of it and pulled the doctor card in an "You cant possibly know what you are talking about" kind of way... Ewww. 3. Then she went on to ask me questions about my general health... Now this would not be bad for others but I personally cannot stand the whole "health care system" and just wanted to get out of there and back to work. She was visibly upset that I didnt want to answer her questions. Since when does a patient have to share more than they want? Please give me my prescription for the issue at hand and leave me be ... Overall if I had just answered her questions and not asked any myself then I would have thought she was competent and returned in the future.

Great doctor. Extremely caring and thorough. Looks at the whole patient health and history…read more Excellent at diagnosing illness as well as yearly physical. Highly recommend!