Amazing staff!!! The room was beautifully decorated! We…read morestayed three weeks $$. It was perfect for us!

My pictures do not do this place justice! Definitely be back! I wish I would've taken pics when we…read morefirst arrived! The owners have thought of everything!

My stay at the Oxford Hotel in Bend was absolutely outstanding--easily a 5-star experience from…read morestart to finish. What truly set it apart for me was how incredibly dog-friendly they are. Traveling with a pet can sometimes feel like a hassle, but here, it felt like my dog was just as welcomed and pampered as I was. From the moment we arrived, the staff greeted my dog with genuine warmth, offering treats, a cozy dog bed, and even special amenities that made the stay feel thoughtful and personalized. It wasn't just "pet-tolerant"--it was truly pet-celebrating. The attention to detail made a huge difference, and it was clear they go above and beyond for guests with furry companions. Beyond that, the hotel itself is beautiful--modern, clean, and incredibly comfortable. The rooms are spacious, the beds are luxurious, and everything feels high-end without being pretentious. If you're traveling with your dog and want a place that treats both of you like VIPs, the Oxford Hotel is hands down one of the best choices out there. I wouldn't stay anywhere else when visiting Bend again! Also, the coffee in the room was excellent!!

The Oxford Hotel has nice rooms and a great location, but unfortunately the customer service really…read moreovershadowed the experience. I accidentally left personal items in the room and am 100% certain they were left there. I contacted the hotel multiple times and they kept telling me they would follow up--but no one ever did. I never received a return call like they promised, a resolution, or any form of compensation, which was extremely disappointing for a hotel at this price point. On top of that, the staff I interacted with came across as rude and dismissive rather than helpful. A little accountability or basic courtesy would have gone a long way. For example I had to call down to the front desk 3 times in one morning just to get someone to bring toilet paper up to our room. For comparison, I had a much better overall experience at the Hampton Inn in Bend, where the service felt more professional and guest-focused. This is the hotel I usually stay at and it's always been a good experience, but this time I wanted an upscale experience since it was over New Years and I love an upscale hotel experience. I travel a lot and this was the worst experience I have had in a long time. The whole stay was very disappointing from the time we checked in, to our dining experience at their restaurant (they gave us a salad with croutons so hard they almost broke our tooth), clear up to the point we checked out. The rooms may be nice, but customer service matters more--and that's where this stay fell short.

This place was recommended to us. We were able to check in…read moreearly and the lady employee at the counter was Awesome. Was like walking into a friend's home. The room was clean and adorable. Luck would have it. My nick name is Tiad and we had Frog Camp room. We went back to the bar and pool area. Meet some more employees ( awesome people). Such a fun time. Meet so many amazing people around the campfire and chatted into the night. The music in the bar area was PERFECT level for the environment. Thank you so much. See you soon

LOVED this little hotel! Great service. We arrived super early...as we weren't anticipating the…read moreneed for a hotel. They kept our name and called us when we could check in (prior to usual time). Sat by the pool in the sun, reading books while waiting (even nice in October). Quaint environment around the pool (lounge chairs, bean bags, etc.). Received a nice lunch recommendation from the front desk team and Oregon High Desert Museum passes! Yay! The room had darling amenities and stylish/old school touches (fake dial phone, orange camp chairs, wooden pens, pour over coffee!). There was a cute little Victrola Bluetooth speaker. Make-up towel. Fun! The fire pit looked amazing! But, we were busy watching Toronto beat Seattle to go to the World Series!! The only downside...are the walls are a bit thin. Unfortunately, we had a rowdy late night neighbor... The beds could be more comfy.

I recently stayed here as I was driving back from Spokane to California. I'm actually sad to say…read morethat I only had one night here as I really loved the vibe of the place and would have loved to spend more time at the hotel. I knew of the McMenamins line of hotels due to a friend who had taken me to their Edgefield property when I was visiting. They had described the place as an adult Disneyland and that's a pretty good description for it. It had so many things going on above and beyond the hotel itself. So, when I saw that there was a McMenamins in Bend, OR I decided to try it out. It was a little hard to figure out where the main entrance was as I arrived in town when it was dark out. I managed to find a parking spot quickly, but I noticed as the evening went on it was packed with cars. The hotel is located on a corner toward the end of the downtown area and it's an easy, well lit walk to shops and restaurants. But, there are so many options to eat and drink at the hotel that you don't need to leave if you don't want to. The main part of the hotel where you check in has a rustic look to it. I hadn't made reservations as I was trying to see how far I could get toward home before stopping. It was a Sunday night and thankfully they had an opening. The two people at the front desk were very nice and helpful and I was able to get a room in the main building. As a solo, female traveler I felt very safe and comfortable not only in the hotel but in the town as well. I also found out that not only do they accept dogs, but they accept large dogs. And the bartender I spoke with said the town is very dog friendly. Although my dog wasn't with me on this trip I would love to return with him. My room was a decent size. It had a lot of different lighting options so it could have been very bright in there if I preferred or I could keep it more dimly lit. They make their own coffee, so they had four packets of coffee out (two with caffeine and two decaffeinated), a small coffee maker and some cream and sugars. I happened to get a room that was ADA compliant, so the bathroom was huge with a large walk/roll in shower. It was a lot of white tile and it was spotless. I was so tired and the room was so comfortable I would have been happy just staying in all evening. The grounds have several bars, a hidden speakeasy, a movie theater and a restaurant. So, if you decided to stay at the hotel then you would have plenty to keep you occupied. The patios had tons of heaters, so it was still pleasant to sit outside on a cold night. I was right next to the lobby, so I was a little worried it would be loud and it wasn't. I was also right next to where they set out a coffee station in the morning, which was convenient. The bed was comfortable and I couldn't have asked for more. I definitely plan on returning and staying longer, so I can take advantage of all the amenities they have to offer.

It's a great stay, no matter the time of year. The courtyard is my favorite common space, aside…read morefrom the soaking pool. I find it quiet and relaxing and love the fire pits throughout the property. Highly recommend this quirky, fun hotel.

Great visit to the Hampton Inn this last weekend. We were visiting Bend for the Lainey Wilson…read moreconcert at the Amphitheatre and the Hampton was a perfect location for us. Janna was exceptionally friendly and efficient upon checking in. She was so polite and welcoming. The hotel was immaculately clean and the complimentary morning breakfast was perfect in choices and quality.

DO NOT stay here on a concert night if you aren't going to the concert. Seriously, it's so loud…read more The music from the amphitheater was louder in my room than I play my own music when I'm listening. It's absurd. The sound checks can start very early in the afternoon and the shows can go until 10. You won't be able to work, you won't be able to relax, you won't be able to sleep. The windows literally rattle. If you ARE staying here because you're in town for a show, you'll probably be pretty happy. It's less than two minutes' walk from the hotel to the amphitheater entrance gate. And if you're there on a night without a show, also pretty good. The included breakfast has waffles. The pillows are as flat as damp cotton candy but the bathrooms have real doors instead of those trendy barn doors that never close properly. It's a five minute walk over to the Old Mill District with restaurants and shopping. The river is right on the other side of the parking lot. It's an excellent location, except for that pesky amphitheater.

Huge rooms!! Hotel seems really new. Great stay. Right next to old mill district which is nice…read more Great spots around it to eat and drink as well. If I come back to Bend this is definitely where I will be staying. 1 con: the air is so bad here, I dont know if it is outside or inside but there are particles flying everywhere. It left me congested. They do have air purifiers in the hallway.

It's a Marriott property and we stayed here because the Fairfield Inn got much lower reviews (we…read morehad stayed at the Fairfield four previous night) than previously researched. The room was very modern, but loud (and had annoying loud "barn doors" into the bathroom. Also, the closing of the room door was super loud and I felt bad for disturbing others. We stayed here two nights while preparing to move into a rental in Bend. My husband got me a small meal the night before. Because I was up at 0600, I went to the breakfast to get coffee and food and to return the platter and the flatware from the night before. When I went the main desk to ask, some old lady with long gray hair seemed unnecessarilyy annoyed at my question about where to return. (We need to scrape the contents of the plates into the garbage can and place the plates and flatware into the bin)- something like "the precious". Anyway, the coffee was very good, but the breakfast, meh. Scrambled eggs weirdly bland, there was bacon (not a fan) and an "egg McMuffin" that I got only for the sausage. The second day the same old blah lady was at the desk, and the breakfast was even less (same scrambled eggs and sausage (turkey?). and a little muffin. Coffee was still good.

This is my most favorite hotel to stay at in Bend. You seriously cannot beat this location. It is…read moreright across the river from Old Mill Shopping. Book a riverside view and opt for a floor higher up as parking is all along the bottom floor. Elevator is located towards the middle of the building inside of the lobby by the front desk. There are ice machines and stairs at both ends of the building. The views of the river are peek-a-boo. Walk right out the hotel and directly onto a trail that will take you over the river to shopping and/or up and down the trail that runs right along the river. Front desk staff are friendly and helpful. Plenty of hotel parking. This is right next to the ampitheater so be mindful of shows happening all throughout the summer. It is literally right next door and the area will start to busy and fill up a day or two before shows. The ONLY issue I have with this hotel is that it is a literal nightmare for those of us with allergies and asthma. Carpets, curtains, and fabrics galore. Also - you cannot open the windows to get fresh air! There is a in wall AC/heat combo unti but I fear the filters and units are not cleaned regularly. I had such a bad allergic reaction to the room, that my eyes and throat closed up and I had to leave. The rooms and laid out so well and are so lovely, it was such a bummer with my allergies. I would have stayed more nights if it wasn't for this because it all other ways, this is truly a great spot.

Definitely a nice hotel in general, I just genuinely could not stand the bed, it was actually…read moresurprising how bad it was for a Hilton. My other complaint would be the fact that they didn't say anything ahead of time about the pool and spa being out of order, not listed on the site, not listed in the email not listed in anything. If I would've known that, I actually would've picked a different hotel. They did have a sign saying that you could go to one of their sister properties and use their Facilities, but the one with the hot tub was nowhere even near this location. You would have to drive to it. Hotel itself was clean, and they had the toothpaste I forgot to pack... but the beds truly are extremely awful. My other complaint would be just how loud the HVAC system was. Every time the AC kicked on it woke me up.

Really nice hotel. Stayed here for one night and enjoyed the experience. Staff were friendly at…read morecheck-in. City has a $10 parking fee. Rooms are clean and modern. During the week they had beer at happy hour on the house, and there's a great complimentary buffet for breakfast with someone who prepares food on order. Proximity to downtown is hard to beat. I'd definitely stay here again.

Pleasant surprise with our stay here. The beds were comfy, the pillows decent, the bathroom layout…read morespacious and we had a sweet view onto Pioneer Park. The fairly tasty prepared hot breakfast was a bonus; it was served in a large well- lit room (part of the lobby), with good coffee on tap, roomy seating and lots of food options --- yogurt, muffins, tea and other add ons for the taking. Props to the pool area as well -- spacious, clean, lots of towels and a pretty solid hot tub. The gym is full size too, stocks a good selection of machines, treadmills and weights, so that's another plus. Gotta say, though the hotel offers free bikes to take out, they are absolute crap; the brakes are atrocious, gears are sketchy and one had a flat. It's a nice perk, but proceed with caution. But overall, the Element is clean and up to date, with lots of parking on-site (though it costs extra), and a pretty good location within a somewhat reasonable walking distance to downtown. To my mind, all good things.

I called and left a message that I would like to reserve a room. A couple of hours later, I had a…read morevoice mail from a woman that said they were " too busy" to speak to me and to go to their online site to reserve a room. The entire reason I called was that I had a specific question I wanted to ask, and I could not locate anything on their website that could have answered my question. I contacted another hotel in the vicinity that actually answered my phone call and made me feel valued as a person and as a future guest at their hotel.

The Mill Inn provided a lovely spot for a date night with my husband recently. I knew he'd love it,…read moreand sure enough, on the drive home he mentioned how much he enjoyed our stay and how he'd like to return. We stayed in the River Wild room, which had an outdoor entrance. The bed was comfortable, and the room was straightforward. Across the street is a coffee shop by day that turns into a nonalcoholic upscale bar type place in the evening. The breakfast was exceptional, and I appreciated their offer to make me some scrambled eggs since I'm allergic to dairy and could have the (delicious looking) frittatas. I was thrilled to have Metolius tea there. The hot tub is a nice amenity, though it was a bit scummy when I went in. I also was unaware that there was hot (and cold) water available in a book by the breakfast room for guests, and a mini fridge. None of the emails had mentioned anything about those, nor could I find any info in the room. So this is your heads up! I really wanted a cup of tea before bed, so having this info would have been appreciated. It's centrally located and great for walking to wherever you want to go, if that's your thing. (Or drive if it's not, lol)

This is a nice hotel close to everything and with free parking. We usually rent a house when…read morestaying in Bend, but this was a last-minute booking so we had to go with a hotel. First, check in was a breeze and they offer you a complimentary wine, beer, cider or soda upon arrival. I had a local Avid cider which was very tasty after a long drive. Second, the property is VERY clean. Plexiglas is up for the front desk staff, masks available at all entrances, and hand sanitizer bottles strategically placed. All guests and employees were wearing masks. A buffet breakfast is included. It is a decent free continental breakfast with one caveat: our son ate a coconut raspberry muffin that was hand-labeled "gluten free" and "vegan" which was a nice touch. However, this muffin had to contain nuts (almond flour?) because his nut allergy kicked in hard and we ended up taking him to the emergency room 5 minutes away. Obviously we are not blaming the hotel as his allergy is ultimately our responsibility, but when we asked the server if the muffin contained nuts she responded "I don't know." With so many people experiencing nut allergies these days you should know this answer especially if you are already labeling food as "gluten free", etc. why not go all of the way? Again, not going to blame them, but I do suggest that the hotel label their foods with nuts too. Other than the continental breakfast incident, we do recommend this hotel and would stay here again.

I would have loved to give this place five stars but the bed really messed up my back. I noticed…read morethey mentioned if you want an extra bed they can set one up and I opted not to request that because I expected it to be a sofa bed. When we arrived the extra bed was set up and it took over the whole living room which was a bummer. Then I stupidly slept on it the first night because it looked like a decent bed and I thought I'd let my mom have the king to herself but I woke up in absolute agony. Next night I slept on the king too and it was very comfortable. They should only have that bed set up on request because it's a terrible bed and should only be a last resort sleeping spot. Other than the horrible bed we had a very nice time.