Great service and staff. They are professional and cheerfull…read more Beautiful showroom and opportunities to try out a tub.

I highly recommend Water Works Spas in Sun River for service and advice, I've called on them for…read morethe last 6 years. They have the best customer service and they know their stuff. Special shout out to Lane for taking care of my hot tub needs!

Adam at Fireside is the man. Excellent service, straight forward information, efficient with his…read moretime. If you have a gas fireplace that needs attention, you could not do better.

We identified Fireside as the installer of our wood stove that was put in by a prior owner over a…read moredecade ago. The folks at Fireside were extremely helpful in answering our questions. They went above and beyond by sending a copy of the manual and other information just to stand behind their product/install. Really have to appreciate a business that is patient, helpful and just wants you to enjoy your wood stove, even if you weren't the original purchaser.

My wife and I were completing blown away by our experience with Ed and Marianne...they're kind and…read moreamazing people that will make everything smooth, warm and professional. My wife, her twin and myself were all struck with cancer in short order and our finances didn't come close to being able to buy a new spa, unfortunately. Long story short, Ed and Marianne replaced our broken unit and installed an amazing refurbished Sundance spa that has run like a champ for the past year. This spa is used almost every day and we are going back to them for an infrared sauna asap! You will be grateful you worked with them and wish you luck!

A tech from Redmond spa came out to help us clear an obstruction from our filter line…read more She was practical and methodical in her approach and helped us resolve the issue.

These guys are great! I highly recommend. 1. They have…read moregreat costumer support and always available. Before we bought and while we were waiting for our hot tub to be made they were always there to answer our million questions. 2. We got to test out the tub at their store with our kiddos and they have a great selection. Order what you want. 3. Brian delivered our hot tub. In person and helped set it up. 4. We also bought an amazing massage chair from them ...... proactive healthcare ! Hot tub and massage chair. 5. My husband is so chill and this gives him time to relax every night. 6. We have a cell phone free time. To talk to each other!!! You won't regret it. We should have bought from these guys a long time ago.

From the owner: There's no debating the importance of your overall health. At Aqua Hot Tubs Health & Wellness, our…read moremain goal is to help enhance your wellness by offering a wide-selection of relaxation-inducing hot tubs. All of our hot tubs utilize industry-leading technology to relieve stress. And hot tubs aren't the only products we sell that are designed to enhance your health and wellness. We also sell saunas, swim spas, essential oils, and BBQ grills at our boutique-style store located right here in Sisters, OR. So, if you'd like to take the first step toward maximizing your overall health and wellness, don't hesitate to stop by for a visit.

Run from these people. My first hot tub was under warranty, but the service tech refused to inspect…read morethe main light that wasn't working. He said, "Sometimes when you fix the little lights the big one fixes itself." I trusted him. I left town and when I returned he had only fixed the small lights; the big light was still out and by then the warranty had expired. I opened it up and found the circuit board damaged from a water leak -- something the tech should have noticed. That tub cost $24,000 last year and had multiple water leaks. I bought a new tub from Oregon Hot Tub in Bend last April. The other day I had to add water and discovered a drain cap with a pinhole. I called; the part is only $4.54. When I asked if the replacement would be covered under warranty, I was told no -- they would require a service call, which costs $89.00. There is absolutely no customer service. Do your home work, there are smaller companies that have better customer service and better products

From day one we have experienced the best customer service! Erin and Matt were so helpful and…read morefriendly. I would recommend them to anyone looking for a spa. their expertise and knowledge were absolutely amazing! we're so fortunate we discovered Oregon Hot Tub. thanks Matt and Erin!

Sale crew was extremely attentive, knowledgeable and courteous. Lots of great suggestions.read more

Ashley was SO helpful. I had a large list of items to get pricing for and she was incredibly fast…read moreat giving me that information. Great custom service, I highly recommend this place.

Dave and Josh Maul are awesome. I am so glad that a friend recommended that we stop in and check…read morethem out. Dave has been in the business more than 20 years and has not only sold but also maintained many different brands of spas. He now only sells and maintains the Arctic Spa brand. He took his time discussing with us why they are the best made and easily fixed hot tub, and why he won't deal with the other brands. His knowledge and expertise is beyond measure. He made us comfortable from the get go and wasn't just giving a sales pitch. You can tell that Dave really believes in the brand, which gave us the comfort in knowing that this was the right fit for us. We were in the shop several times with a multitude of questions. Dave never made us feel stupid for asking anything and helped us out a lot. Josh Maul did the delivery. He was on time and took the time to make sure the spa was set exactly where we wanted it. He was very courteous and professional. We look forward to calling them directly if we have any issues during our 5 year warranty period because we know the service they give, based on the history we have had, is far superior. If you're in the market for a new spa, you're doing yourself a huge disservice if you don't check them out!

Thank you Josh for your work on fixing our hot tub. I feel like I can rest and know with your skill…read moreand know how a fix is at hand. Thank you for your attentiveness and easy going and easy to talk manner. Maul's is two thumbs up

We recently found this place by looking for a furniture resale shop. I was with my husband and I…read morewent furniture shopping while he popped into this Hot tub store. A half hour later we bought a nice very clean hot tub and the very next day Dan delivered it. Dan is a super nice, friendly, and very professional business owner. If you are in the market for a Hot Tub and don't want to spend 5k plus delivery fees Dan is the Man!

We purchased a spa from Dan five months ago. Initially I was nervous about buying a used spa. Dan…read moredid an excellent job refurbishing our spa, making it look and run beautifully. He delivered and set up as promised. He even taught me how to manage the chemicals in a simple way that saves us money, but works well. Our spa came with a warranty from Dan but we didn't need to use it, everything still works well. I wouldn't hesitate to buy from him again if we decided we needed something different. Thanks Dan!

The change has done 'em good! Much expanded in their new location on Wall Street over what was in…read moreinventory when the store was on Bond Street. Although they've been in their new digs for a while, we had not yet been inside given that previously we felt the items for sale, while lovely, were too arts and crafts era oriented for our home. But today we found a nice expansion of accessories and home items. The store's merchandise is still arts and crafts centric but with other items added and we ended up making a couple of purchases. The goods for sale range from table linens to lamps to soaps to jewelry to wall art to birdhouses to table top accessories to candles to decorative books to greeting cards to vases to area rugs... I just scratched the surface. If you like birds, nature themes, botanicals, great textures and colors there is probably something here for you even if the Bungalow era isn't your look. Prices are fair too, not low but reasonable for a downtown store. It's also a well lit comfortable space for shopping with wide aisles to make it pleasant. (The sardine can aisles and product spacing in some stores is a puzzle for how the owners think It is good for customers.) And in this case the reward for the owners is that, as example today, the shoppers included a dad pushing a stroller and a woman using a mobility aid. Good access brings in customers. Footnote for my "good access" comment above: there is a one step down to the lower part of the store so if you use a wheelchair, just a "head up" about that barrier to full participation.

Bend Bungalow is a cool not so little store than specializes in Arts & Crafts type accessories and…read morehome items. The selection is broad, the choices are handsome, browsing around is fun (and sometimes educational), and it's all fairly affordable. The owners also aren't purists as they mix in Art Nouveau, Asian, and Northwest Lodge elements that influence the overall style. Gayle and I stopped in during our recent visit to Bend. There were actually several items that caught my attention that I was ready to buy. As the Man of the House, I pulled rank and then got it yanked right out from under me! Maybe next time.....