Cory is amazing! We had a problem with our new hot tub and since he couldn't find anyone to come…read morehelp us, he closed to store and drove to our house himself and fixed the problem right away! Wow! We will be forever loyal customers!

Bought our hot tub here and it was the best price, service etc. Talk to Corey as he is very…read moreknowledgeable. Highly recommended

Run from these people. My first hot tub was under warranty, but the service tech refused to inspect…read morethe main light that wasn't working. He said, "Sometimes when you fix the little lights the big one fixes itself." I trusted him. I left town and when I returned he had only fixed the small lights; the big light was still out and by then the warranty had expired. I opened it up and found the circuit board damaged from a water leak -- something the tech should have noticed. That tub cost $24,000 last year and had multiple water leaks. I bought a new tub from Oregon Hot Tub in Bend last April. The other day I had to add water and discovered a drain cap with a pinhole. I called; the part is only $4.54. When I asked if the replacement would be covered under warranty, I was told no -- they would require a service call, which costs $89.00. There is absolutely no customer service. Do your home work, there are smaller companies that have better customer service and better products

From day one we have experienced the best customer service! Erin and Matt were so helpful and…read morefriendly. I would recommend them to anyone looking for a spa. their expertise and knowledge were absolutely amazing! we're so fortunate we discovered Oregon Hot Tub. thanks Matt and Erin!

My wife and I were completing blown away by our experience with Ed and Marianne...they're kind and…read moreamazing people that will make everything smooth, warm and professional. My wife, her twin and myself were all struck with cancer in short order and our finances didn't come close to being able to buy a new spa, unfortunately. Long story short, Ed and Marianne replaced our broken unit and installed an amazing refurbished Sundance spa that has run like a champ for the past year. This spa is used almost every day and we are going back to them for an infrared sauna asap! You will be grateful you worked with them and wish you luck!

A tech from Redmond spa came out to help us clear an obstruction from our filter line…read more She was practical and methodical in her approach and helped us resolve the issue.

Thank you Josh for your work on fixing our hot tub. I feel like I can rest and know with your skill…read moreand know how a fix is at hand. Thank you for your attentiveness and easy going and easy to talk manner. Maul's is two thumbs up

Bought a hot tub here in 2019 I love these guys great customer service!! I still use them for…read moreeverything.

Adam at Fireside is the man. Excellent service, straight forward information, efficient with his…read moretime. If you have a gas fireplace that needs attention, you could not do better.

We identified Fireside as the installer of our wood stove that was put in by a prior owner over a…read moredecade ago. The folks at Fireside were extremely helpful in answering our questions. They went above and beyond by sending a copy of the manual and other information just to stand behind their product/install. Really have to appreciate a business that is patient, helpful and just wants you to enjoy your wood stove, even if you weren't the original purchaser.

These guys are great! I highly recommend. 1. They have…read moregreat costumer support and always available. Before we bought and while we were waiting for our hot tub to be made they were always there to answer our million questions. 2. We got to test out the tub at their store with our kiddos and they have a great selection. Order what you want. 3. Brian delivered our hot tub. In person and helped set it up. 4. We also bought an amazing massage chair from them ...... proactive healthcare ! Hot tub and massage chair. 5. My husband is so chill and this gives him time to relax every night. 6. We have a cell phone free time. To talk to each other!!! You won't regret it. We should have bought from these guys a long time ago.

From the owner: There's no debating the importance of your overall health. At Aqua Hot Tubs Health & Wellness, our…read moremain goal is to help enhance your wellness by offering a wide-selection of relaxation-inducing hot tubs. All of our hot tubs utilize industry-leading technology to relieve stress. And hot tubs aren't the only products we sell that are designed to enhance your health and wellness. We also sell saunas, swim spas, essential oils, and BBQ grills at our boutique-style store located right here in Sisters, OR. So, if you'd like to take the first step toward maximizing your overall health and wellness, don't hesitate to stop by for a visit.

Great service and staff. They are professional and cheerfull…read more Beautiful showroom and opportunities to try out a tub.

I highly recommend Water Works Spas in Sun River for service and advice, I've called on them for…read morethe last 6 years. They have the best customer service and they know their stuff. Special shout out to Lane for taking care of my hot tub needs!

We have a vacation home in Sunriver, and we experienced significant water damage to one of the…read morebathrooms. We live out of state, and we had guests scheduled to arrive in two weeks. Cameron and his crew went over and above to complete the work before our guests arrived. Cameron was super responsive, keeping us informed as to how the work was progressing. We were already a client, having used his Handyman services many times, and now we are raving fans.

Tile work installation, Install flooring, Bathroom remodeling, Fan installation, Tile work…read morereplacement, Demolition, Paint indoors, Repair water fixtures, Remodeling, Interior structural repairs, Drywall installation, Plumbing fixture installation, Repair flooring, Drywall repair, Fan repair.

I have had wonderful experience with Patio World in Bend! I purchased a high-end patio set from…read morethem and though there were a couple of issues that came up, Patio World (& Paula!) followed up with the manufacturer and made sure everything was resolved and perfect! I highly recommend this store.

I would have liked to give this more stars but just can't after our customer service experience…read more First off our new patio furniture is awesome. However, it took us ordering it in May and not receiving the final piece until late August that is so disappointing. The woman we worked with on ordering was kind, helpful and patient while we made our choices. We were told it would be about six weeks or shortly before 4th of July. Sure enough we get a call a couple of days ahead of July 4th saying our order was ready to be delivered. The delivery men showed up and were incredible. Very professional and capable. For reasons unknown they were tasked with telling us that our fire table did not arrive and we would have to talk to a sales person about next steps. My husband called and since this was just a day before the holiday he was told they would do some checking and get back to us Tuesday. Tuesday came and went and nothing. He called Wednesday and was told that our table would not be delivered to mid August. When he asked "did someone forget to order it?" he was met with silence and then told they were not sure exactly what happened. We were offered a loaner but chose not to take it. Finally in the 3rd week of August we received a call saying that are table was in and would be delivered. A call the day of delivery would let us know the time window. Day of delivery the delivery men showed up at our door with no forewarning as far as a call was concerned. I just feel there is a break down in communication somewhere and when you are paying that much for furniture it would be nice to be kept in the loop regularly instead of a hit and miss approach or not at all. My husband made A LOT more calls than he ever received about our order. I would have to think long and hard about recommending Patio World to a friend.