I took my car in for a head gasket they took over a month to fix my head gasket he my car back an…read morenow it goes into limp mode when made aware of issue I was told oh your sensors couldve been damaged prior but I never had a code for anything nor was my check Engine light was on when I dropped my car off... they will not answer the phone an will try to get as much money outta you as they can I do not recommend these guys for anything was told I'd pay about 3k for service ended up paying 3200 just to turn around an give them my car again to fix bc they put it in limp mode didn't test drive my car or even scan it to see it it's fixed completely

I will not go anywhere else! Friendly staff, great prices and they had my car back to me right away.read more

Good service and price . Very good price on tires. And oil changes. Fast service clean and…read moreorganized.

I had a leaky back tire, was told it couldn't be repaired, by another shop. Decided to go to T's to…read morejust bite the bullet and replace the leaky tire and it's parallel partner. Turns out my front tires were bald (and they were bald), rather than trying to sell me four new tires, repair guy said he could patch my leaky back tire and put the ordered tires upfront! very thankful and blessed for an honest tire shop!!

This review is specifically for the gentleman that helped me over the phone. His name is Julian. I…read moredid not buy a car from Julian? however I did speak to him about buying an a CPO warranty, in spite of knowing that I was not going to be buying anything from him, he went out of his way and guided me in the right direction And really helped me out in making a decision of what warranty to buy and informing me of all of the options that were available. So if management or ownership is reading this review, you have a gem in Julian and he is an amazing asset to your company.

I had appointment to have a alignment done on my e500 Mercedes at 1:00. I was in their waiting area…read morefor the return of my car for 3hrs . I also ask if they could trouble shoot the ABS light that was illuminated. I received the car back ,I test drove the car, same issue I brought the car in for. In addition they charged me $75 for their opinion why the ABS light was on,they did not scan the system, nor did they do any real trouble shooting, wheel sensor where not the cause for the light as they stated I later learned . They also said I needed brakes and rotors. Brakes and rotors are brand new. This place is not a real Mercedes dealer they use the GM shop next's store for their shop. I was told they would work with me on remitting the alignment issue and would call me Monday. Three weeks later no call. Now I have to seek repairs elsewhere it would be nice to have the money I waisted their.

Very friendly and honest folks. They won't try to sell you anything you don't need, and they're…read morealways upfront and responsive. It's hard to find a shop this trustworthy--highly recommend!

Purchased a used pickup from Watermark Ford yesterday. It was the quickest vehicle purchase I've…read moreever made. My salesman, Drake Allen was very knowledgeable about the vehicle and the "Forever Warranty". I had done some research on both my trade-in and vehicle I wanted to purchase. After dickering for a short time, and him making a couple trips to his manager to discuss my offers, we reached a deal that I believe suited both parties. Then I met with Jon, the finance guy. He quickly found me the best available finance rate, beating my own bank. Even though there's tons of documents to be signed, Jon moved quickly through them, taking enough time to make sure I knew what a was signing. If their service, after the sale, is just as good, I'll be really happy. If not, I'll be sure to let you know.

They were rude to me and my husband, we went with documentation of our certified ford motor…read morewarranty and they kept looking at the itemized statement from our first motor installment (which was a rebuilt jasper) and insisted it wasn't a ford motor without even opening the hood or reviewing the certificate from ford. They also said we would be responsible for labor charges over the warranty agreement which is not legal according to The Illinois Motor Vehicle Franchise Act (codified as 815 ILCS 710/6).

Long story short, I was stranded near Marion with no keys and no wallet, so I needed to get to a…read moreNissan dealer ASAP to get a key for my car so I could get back home. I contacted the dealer and they said they had my key in stock. The rep on the phone was very helpful and understanding of my situation. I had also lost my license, and apparently you need photo ID to get a key made. Luckily, I had my student ID on me, and they were able to work with that. I got my car towed to the location and left it in their parking lot overnight to have my key made and programmed in the morning. The next morning I went back and everything went smoothly. The rep at the desk remembered our conversation from the day before and was able to get me attended to right away. I was notified of some factory recalls, so I got that taken care of while I was there. The whole thing took about 2 hours. An random added note, they have a Starbucks coffee machine in the waiting area that makes some fantastic hot chocolate. Overall, everyone I interacted with was really nice and helpful. It helped alleviate the nightmare of a situation that I was in. The only reason I give it 4 stars is because of the price. The factory recalls are free, but the cost for the new key/sensor, and the labor totaled to around $300.

The only good part of our experience buying a car here was Todd he was a great salesman and we…read moreenjoyed his service but Damen Wright was very rude, condescending and aggressive when I tried to step out and make a phone call during the signing and ruined the whole experience of it all it almost felt hostile, I wanted to just leave and not give my money to this place because of it that is not the way to talk to a customer let alone a person

Called and explained what problem I was having with my car. He was able to give me a quote on the…read morephone. My car couldn't be driven so it was super helpful having him come to the house to fix my problem. He quoted me fairly with an itemized invoice. Definitely will be calling again if my car ever needs fixed, and I will recommend him to everyone I know.

Bought a 2017 Tacoma 4x4 double cab and absolutely love it. Great service during the sales…read moretransaction. Following my queue, Salesman Randy was polite, quick and to the point. I bought the vehicle for less than the sticker price, they gave me more than my trade in was worth, and even knocked off .08% from my interest rate. In and out in a couple hours and the truck is freaking amazing Tacomas for life.

Rude, can't keep anything straight, told them about an issue, along with $4000 dollars worth of…read moredesired by me maintenance. They don't care about your time, or the quality of their work...make excuses...don't give a crap...do not patronize this place. They are a part of the problem...not an answer to it...sad to see Toyota service go this low. They look down on loyal Toyota owners.