If I had the option to give 100 stars, I would have given that. We absolute love Dr Lau!! She is…read moreamazing, my baby is with her since she was 10 days old and now 20 months. I swear by her, she is so calm, attentive, caring and so so so smart! We love her!!! I would highly recommend her.

We just moved to CV and I needed to find a new pediatrician for my son…read more Found Dr. Lau on Yelp and got a referral from our previous pediatrician and YAY! We met Dr. Lau for the first time last week and she was incredible. She engaged with my son and made him feel comfortable when she was examining him. I'm happy to report we found our pediatrician. :D I cannot recommend Dr. Lau enough for your child. You will feel at ease and confident in her abilities. 5 starshines for a great experience!

I had a previous bad experience with Dr Way when my kid's pediatrician was away and ended up being…read moreseen by her. I stuck to seeing our regular pediatrician after that. I had to get some forms filled and with our regular pediatrician out again, I ended up with an appointment with Dr Way. I went in a but nervous but this experience was very different. She reviewed our file in detail and was extremely apologetic about the mistake made a while back. She was really nice with my kid and I appreciated how well the appointment went. Overall came out of the appointment feeling good.

Dr. Way is extremely friendly and knowledgeable. During this precedented time, we have to reply on…read morevirtual communications, including messages via the app. She always respond promptly, which makes us feel much more at ease since we are new parents without any help. So glad we have found her!

Always great service and good care, couldn't ask anything more from my primary. Ease of scheduling…read moreappointments and in house lab work is awesome

I am incredibly grateful to have Dr. Ward as my PCP, she truly exemplifies what excellent…read morehealthcare should be. She is knowledgeable, attentive and genuinely cares for my health. What sets her apart is the strong focus on prevention--taking the time to educate, offering thoughtful guidance, and anticipate potential issues. She consistently goes above and beyond, never rushing and always making me feel heard and supported.

We just started coming here and the doctor we see seems to be great but it's always the longest…read moretime waiting to actually see the doctor. Not sure why we are called to go in the room if the doctor will still take over 30 minutes to see us. I made an appointment for 4pm and wasn't called in until at least 430pm. Have been sitting in the room now for over 20 minutes. I have an infant so it's tough to sit in a small room for over 30 minutes without having the baby cry for the majority of the time we're waiting. Still checking to see if this place will be a good fit for us. If this continues, I'll have to change to someone who takes scheduled appointments seriously. Besides the wait times, the doctor seems great and very thorough.

Really like this place the ladies that check you in are great kind and always greet you with…read moresmiles. Dr Ducker and Dr. Glen are really good with my kids, Dr Glen explains things really well so I really don't have questions and if i do she answers any questions I do have.. I do like the new updates to the place.. I really do enjoy this place and it's comfortable to my kids..

She's the best! My toddler has been going to her since she was born and loves her. I highly…read morerecommend her. Friendly, knowledgable and warm.

I love Dr. Pan. She is an EXCELLENT doctor to my four kids. She is kind and knowledgeable and she…read morehas an excellent attention to detail. I feel like I could talk to her for HOURS. She never rushes me, listens to every single concern and just has the best demeanor above all. I truly am lucky to receive care from her. She is an amazing pediatrician who truly takes the time to make sure her patients are always doing well. You will not go wrong choosing her as your child's pediatrician! I just love her!!!

Laura Balestreri, MD., was my children's pediatrician for years. She practices along with Kenneth…read moreDucker, MD. The office is located in Castro Valley. Staff was always nice and it was easy to get appointments. Both doctors were very attentive and never felt rushed.

This review is way past due. We still miss Dr. B after our move. She is phenomenal, so attentive…read moreand focused and no amount of questions will deter her. We had her with our son since birth (he's 7 now) and she answered all our newbie questions and made us feel like we got this parenting down. Being a parent herself she was a wonderful sounding board and very responsive. She will always call you back, every time. Thank you Dr B for all your help with our Son, you really helped us navigate parenting. Hope you are well and please let us know if you are ever in this next of the woods, would love to say hi.

For the past two years, our children have been under Dr. Ashley's care, and we couldn't be more…read moregrateful. She is kind, compassionate, incredibly responsive, and brings so much energy and warmth to every interaction. There have been multiple occasions when one of our children have shown signs of an ear infection late at night, and she responded promptly, saw them to make an accurate diagnosis, and made sure they received the treatment they needed as soon as possible. Whenever my kids feel anxious about an appointment, she is able to calm their fears, make them feel safe, and even turn the visit into a positive experience. I especially appreciate how thoroughly she explains medical concerns in a way that's easy to understand. She takes the time to answer questions and listens to my concerns. I always feel heard, respected, and confident in the care my children receive. We are so grateful to have found Dr. Ashley and highly recommend her!

Found Dr. Ashley when I was looking for a pediatrician to pierce my daughter's ears. We did a home…read morevisit and the process was extremely smooth. Dr. Ashley is very friendly and she took her time with the markings and made sure everyone was satisfied with it. The actual piercing itself was so quick and she got the position exactly as marked! The fact that we were at the comfort of our home was so important for us. Highly recommend Dr. Ashley!

Dr. Caren Vance is a very knowledgeable, professional, and patient pediatrician. She has seen all…read moreof my five kids. I am extremely picky when it comes to finding the right healthcare provider for myself and the whole family. Castro Valley Pediatrics has a great staff. The front desk has changed a bit. However, the ladies that are currently there are great. There are other pediatricians in the office as well and we've had the opportunity to meet with them and have treated my children when Dr. Vance was unavailable. All are professional and knowledgeable. I would recommend Castro Valley Pediatrics to anyone looking for reliable, professional, patient, and knowledgeable healthcare professionals. There is a 24 hour hotline for after hours as well.

I can't comment on the quality of the medical care because unfortunately, my daughter never…read morereceived any. We recently moved to Castro Valley from the Peninsula, but because we loved and trusted our longtime pediatrician, I continued making the drive back there for her care. When our pediatrician had to take an extended medical leave, I decided this might finally be the right time to establish care closer to home. Castro Valley Pediatrics came recommended, and I was genuinely hopeful we had found a new practice for my daughter. Unfortunately, our first experience was incredibly disappointing. We arrived 7 minutes late to the appointment because I got turned around trying to find the office. For anyone unfamiliar with the location, it is inside the Safeway shopping center, and if you drive past the entrance, getting turned back around is not particularly easy. My daughter and I hurried upstairs as quickly as we could. At the front desk, I was told the office has a 5-minute grace period, meaning we were 2 minutes past it. The staff member was kind enough to check with the doctor, but the doctor declined to see us. I completely understand that medical practices need policies around lateness, and I would understand if we had arrived so late that seeing us would significantly disrupt the schedule. But we were 7 minutes late. There was no one sitting in the waiting room, and I had pulled my daughter out of school and taken time away from work for this appointment. I would have expected at least some consideration of the circumstances, even if it meant shortening our own appointment time. What bothered me most wasn't that there was a policy. It was the complete lack of flexibility or compassion in how it was applied. When I am choosing the people who will be responsible for my child's healthcare, compassion matters to me just as much as efficiency and policy. Unfortunately, this first interaction left me feeling that this was not the kind of care environment I want for my daughter. So, despite really hoping to establish care closer to home, it looks like we'll be going back to the Peninsula and making the hour-long drive. :/

I will not bring my daughter back to this clinic…read more I rarely leave reviews, but I believe this experience needs to be addressed. Last year, our experience with this pediatric clinic was very positive. We were treated well by everyone, from the reception staff to the doctor. Unfortunately, this year's experience was completely different. The clinic initially contacted me and offered to schedule my daughter's annual examination. I appreciated the call because my schedule had made it difficult for me to arrange the appointment myself. The day before the appointment, after I had already confirmed it electronically, I received another call requesting insurance information. I was in a work meeting and explained twice that I could not speak at that time. I offered to call back after 5:30 p.m. or provide the information early the following morning before our 10:00 a.m. appointment. Instead of acknowledging these options, the staff member continued asking the same questions and then asked whether someone else could answer them. I explained that I was working and that no one else was available. She then stated, "If you do not answer my questions, your daughter's appointment will be cancelled." I found this unnecessarily disrespectful. I had clearly communicated that I was willing to provide the information at a different time. No one called me back later that day, and I did not receive any notice that the appointment had been cancelled. To prevent further problems, my teenage daughter and I arrived early the next morning so that I could provide all the necessary information in person. The receptionist asked for a physical insurance card. I explained that my insurance provides only an electronic card and asked how I could submit it. Rather than offering assistance, the receptionist told me to upload it through MyChart. I explained that I did not have an active MyChart login. I had previously received only a link that allowed me to confirm the appointment using my daughter's date of birth. It did not provide access to an account, and I had never received a username or password. When I tried to explain this, the receptionist gave me a scornful look and continued responding in a dismissive manner. She requested my name and date of birth but did not clearly explain how this would help me upload the insurance card. At that point, I felt that my questions and efforts to cooperate were being treated as an inconvenience. Because of the way we were treated, I asked to cancel my daughter's appointment. This situation could have been resolved easily through more respectful communication and basic cooperation, unfortunately this clinic is evidently in lack of such 'frivolities'.

Dr. Jasmine is truly one of the best pediatricians in the East Bay. She combines deep medical…read moreknowledge with genuine compassion, which is rare to find. What sets her apart is how well she understands not just her patients, but families as a whole--she takes the time to listen, connect, and make you feel completely comfortable and supported. She is incredibly caring, thoughtful, and always up to date on the latest science, which gives me so much confidence in the care she provides. You can tell she truly loves what she does, and it shows in every interaction. The entire team at tri Valley pediatrics is very helpful and truly care about their patients