I've used Beneva Flowers for flower arrangements for the past 10 years. In almost all cases, the arrangements I ordered were lovely and what I expected. Unfortunately, I will no longer be using them as my florist. I went into the shop to order a low flower arrangement for my mother's 80th surprise party and 2 balloon arrangements. The person I worked with was very nice and she asked me about colors and then recommended blue dendrobium orchids which are really aqua and purple. We asked that the primary flower be the orchids, but to add some white flowers and some silver curley cues that we had seen in one of the new years arrangements. She took our order and checked with someone in the design area to make sure the orchids could be ordered and received in time for the party. She was told no problem. At that point we also mentioned we wanted to order 2 balloon arrangements, but the shop did not have any of the colors we wanted in the latex and they only had 2 Mylar balloons that were not the right color scheme. It was suggested that we go to Party City to purchase the balloons and then come on after the holidays to drop off the balloons and finalize the balloon order. I did return on Tuesday, Jan 3rd, and the woman I originally worked with had the day off. I had spoken to her the day before and she said she saved the order and I could work with anyone. The young woman looked for the order and when found said it was a white flower arrangement. I explained that no, it was to be a low arrangement of dendrobium orchids with a little bit of white and silver. She said she had never heard of those flowers before and when to the floral area to see if anyone had more info. She came back and started helping another customer. She claimed I seemed to be upset and she couldn't help me. I was not upset, however I was concerned that the party was on the 7th and Beneva Flowers did not seem to have a good handle on the flower order. The young woman then went and got someone from customer service who came out, got my info and then went back to the floral area to confirm that my order would have dendrobium orchids in it and that they had been ordered. I also gave her the balloons we purchased and confirmed that the 2 balloon arrangements were to be 7ft tall, each with a Mylar balloon and then 6 or more latex balloons. I asked that they make the arrangements as full as possible and that they had 45 latex balloons to work with. They are the experienced ones, use their discretion. I called back on Jan 4th to confirm with the original woman who took my order that all was set with the order of flowers and balloons. She confirmed. On Saturday, Jan 7 around 1:45pm i heard from Mandy that one of the Mylar balloons broke. They wanted to know what they should do. I said use the balloons that were left to make the arrangement, as i did not have a Mylar ballon to give them. She said they did and sent me a picture. Again, I said to use their discretion and to please make the bouquets as full as possible. Saturday evening I arrived at the venue to find a totally white arrangement with no orchids on the table. While nice, it looked like something you might see on a coffin or at a wedding, and it was certainly not what I ordered. It was way to formal and white and sadly blended right into the white tablecloth. The balloons were not a full arrangement at all.... 1 Mylar and 6 latex and they sat on chairs in the corners of the room as the weights could not reach the floor. I called the florist on Monday morning and spoke to the first woman i gave the order to. She apologized and took down my info and said customer service would get back to me. The first customer service person called me and apologized. She said the information about my order was in the wrong area of the order and the designer did not see it. I was flabbergasted. I asked if my money could be returned and she said she would have to have the manager call me. Mandy the manager called me, said she was sorry, and offered to send my mother the correct flowers and give me an e voucher for a future purchase. I stated that there would be no future purchase and requested a refund. All mentions of this incident were made as if this was just as silly matter and sh*t happens. For me personally, it ruined my evening as the event organizer and my mom never got to experience and keep the orchids I knew she would love and want to eventually use in a painting. I can not recommend Beneva Flowers anymore and I will go elsewhere for my floral needs. Truly let down and disappointed by this whole experience. read more

"This is one of the loveliest and most fragrant bouquets I've ever seen." This is the note I received from my friend and recipient of Beneva's Flowers. Need I say more. read more

Beneva Flowers - Florists Near Me - Sarasota, Florida

WOW! I am beyond impressed and it takes a lot to impress , I'm really picky when it comes to flowers. I ordered special personalized flower pots for teachers day. I brought the flower pots in and showed them a photo of what I wanted them to make up. They did exactly what I wanted. I told them I wanted the flowers fresh and full. Angelica assisted me and Carmen is beyond the best!!! The teachers that received these arrangement were beyond happy. Thank you Beneva Flowers!!! read more

Beneva Flowers - Made by Carmen - Florists Near Me - Sarasota, Florida

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I had A dozen red roses delivered by Beneva Flowers a full week ago for Valentines. They are as fresh and bright today as the day they were delivered. read more

Beneva Flowers - Florists Near Me - Sarasota, Florida

Best local florist! They never disappoint! I will continue to order flowers from them in the future

Beneva Flowers has spoiled me! I have never had such beautiful arrangements with such high quality flowers! Beneva has ruined it for every other flower shop in Sarasota! Thank you for the beautiful works of art and the great customer service! I won't ever go anywhere else! read more

Beneva Flowers - Florists Near Me - Sarasota, Florida

Ordered flowers on Wednesday for Mothers Day (Sunday) to be delivered on Saturday. Flowers arrived on Thursday, the day after we ordered. Not terrible but definitely annoying. Mom loved the flowers, they are beautiful. Called florist to alert them to the error. They offered to retrieve and redeliver. Right. She apologized. She explained that Mothers Day is a busy time. Right. Maybe if you're in the flower business you get your act together and use a day by day list of who gets what, no? We asked for some sort of adjustment and she offered to remove the delivery charge. Fair enough. We have used Beneva a few times before and the flowers are consistently good. A bit expensive yet we return. Next time we may try another florist who has their act together better. read more

I use to use Beneva Flowers but now they call me non stop spamming. You have 100% lost my business after being a customer for 20 years. Go away. I am reporting you to the FCC. read more

Today I picked up my free order of flowers thanks to a flyer from www.ourtownamerica.com. The staff was friendly and they had a lot of neat flowers my wife would probably like. Make sure you check-in on Yelp because it will unlock 10% off your first order. You can use it when you go inside the store or save it for a future order. Beneva Flowers is currently running a Yelp deal - $10 for $20 voucher. read more

Beneva Flowers - Free flowers for moving to Sarasota - ourtownamerica.com - Florists Near Me - Sarasota, Florida

BEAUTIFUL. I live in Dallas and sent my mother flowers this am for a same day delivery. My mother sent me a picture and I was so happy that they turned out like the just like the picture on the website (even better)! So often when I order flowers online they never are delivered as advertised. I will be ONLY using Beneva for all future flower orders when sending to my family in Sarasota. read more

Beneva Flowers - Beautiful Same Day Delivery. The arrangement was exactly as advertised. - Florists Near Me - Sarasota, Florida

Thrilled that Beneva Florist "Laura" fulfilled my order exactly as I requested. Even better!! I described to Laura what I definitely didn't want(filler flowers, Pom poms etc) and then I explained what I would like in the arrangement. White quality flowers...Well...the recipient was so happy and sent me a picture(modified) of the arrangement below. Thank you very much Beneva Florist for surprising my dear friend with these beautiful flowers. You are highly recommended as the top florist is Sarasota! Thank you again Beneva! read more

Beneva Flowers - Florists Near Me - Sarasota, Florida

Wow! I am absolutely amazed with the customer service that I received for my event. Nicole was prompt in the sales process and the flowers were beautiful. A special thanks to Sage for her customer service and kindness. read more

Beneva Flowers - Florists Near Me - Sarasota, Florida

Great service. Beautiful arrangement! Would highly recommend. I wanted bird of paradise in the arrangement and they were very creative and did a great job. read more

Grabbed flowers from here for the first time last week for a friends birthday. I searched for a local florist and came upon these guys. I placed my order through their website for pickup in store about 3 hours later. When I arrived my flowers were ready to rock and beautiful. The people there were super friendly and even brought the flowers out and put them in my car for me. My friend loved them.. will definitely be back read more

Beneva Flowers - Florists Near Me - Sarasota, Florida

Trying to place a delivery order over the phone was painful. Gentleman could not hear well and very slow. Could only name 5 types of flowers available for a custom arrangement. I wanted an arrangement shown on Yelp and he could not reference that. Need better/more knowledgeable people for phone orders. read more

Great service! I know nothing about flowers and their arrangement was fantastic! Highly recommend.

Beneva flowers needs to be your go-to for all of your flower and plant needs! Their selection is superb and always fresh. We order flowers and plants numerous times per year for business events so I have personally dealt with their customer service representatives, billing department and delivery drivers on many occasions. Each and every employee is always attentive to our needs, helpful in choosing an arrangement and always on time and effecient with deliveries. My lastest delivery exceeded my expectations so much and is the reason for this review. I have attached a photo of the beautiful corn plants for the office. read more

Beneva Flowers - 6' tall corn plant from Beneva Flowers in a white ceramic vase. - Florists Near Me - Sarasota, Florida

These thieves charged me $15.99 to deliver flowers 2 miles. In a truck that was already out doing other deliveries. I haven't even seen the arrangement but I will never be ripped off by them again. read more

I am very impressed with the business practices of Beneva Flowers. A bouquet I had ordered for a friend in the hospital was signed for at the hospital - but never made it to my friend! He was on a general unit where flowers were allowed- but at some point had been transferred to ICU (unbeknownst to us) where flower delivery was not allowed. We never did find out where the flowers ended up! The staff at Beneva immediately refunded our money, however, even though the bouquet was signed for by staff at the hospital. If we ever need to order flowers in Sarasota again we will absolutely use Beneva! read more

i'm still waiting for my refund on flowers that wasn't what i order, and wasn't worth i paid. the ower (heather), promise she would make it right, as of today 10/24/23 , not return my calls, also the credit card company. heather if that is the owner, i'm like a deases i'm not going away. this transaction was made september 26, 2023. read more

I have consistently been impressed by every important aspect in which a flower shop should excel. Professional, expedient, flowers are ALWAYS fresh (pure and not hybridized), they are always delivered on time and always look beautiful. My absolute go to for V Day, M Day, Special Occasions and the all important I screwed up will you please forgive me Day. read more

If I could give zero stars, I would. The entire company is rude, greedy and downright two faced. Seeing this as a customer, it is a very poor business. The creations are sub par compared to other florists in the area. I highly recommend you look elsewhere at places that actually care for their customers and no, you can't fix this. Not to mention the outrageous prices. They made my worst day even worse after losing someone. Mandi puts on a nice smile and voice only to turn and manipulate you to make more money. Dirty business. Go anywhere else. read more

Its the day after Valentines day!!! I just received yesterdays flowers!! My partner placed the order 2 weeks ago (he is traveling) and so upset I didn't get the Valentine roses. Beneva, insisted I signed for them, yesterday @9:40 pm (I was still at work). Meanwhile there is no record with my building gate guard. (Obviously, Beneva's story, BS!!!) So, they said they would deliver the flowers today. Feedup, my partner cancelled the order, they delivered the roses anyway, today, a bit wilted and bittersweet. (I hope they don't charge my partner.) 1 star is generous ... tho the word is out! This florist used to be a 4 star. Including recent reviews, they seem to have no brakes on a steep decline downward. read more

Always 5 stars. Every arrangement I've ever ordered for my wife has been exceptional. Thank you! read more

Beneva Flowers - Awesome! She loved it!! - Florists Near Me - Sarasota, Florida

Had a horrible experience with Beneva. They delivered the flowers to the wrong address and when I called them back to correct they basically told me they were too busy and that I needed to re-order the flowers. Unbelievable. Beneva Flowers, I can see that you have other poor reviews now I understand why!! read more

Beneva Flowers saved my sister's wedding. She ordered her bouquet from a local competitor, providing a photo of the arrangement she wanted and it was her one big splurge item for her wedding. The flowers arrived mid day Saturday for a Sunday evening wedding. The orchid bouquet she requested was mostly spray painted green hydrangeas and by Sunday morning the orchids had wilted and browned because the only water supply was for the hydrangeas. Beneva Flowers is open 7 days a week and their designer Wayne was amazing. We showed him the bouquet we had and the pic of the bouquet that was ordered. He brought out the orchids Beneva had onsite and they were beautiful, there was no doubt that we needed to order a whole new bouquet as the other orchids were too damaged. Beneva Flowers went above and beyond to make the bouquet perfect, it was a rush order, they didn't gouge us on price (less than the competitor for superior quality) and added a complimentary boutonnière since the one from the competitor did not match the bouquet. Thank you! read more

Beneva Flowers - Left is the local competitor, right is Beneva Flowers - Florists Near Me - Sarasota, Florida

Beautiful flowers. Perfect delivery. Owners are great help if you're not sure what you want. Or look at the website. So many examples of their awesome work. Order your flowers in Sarasota from here!!! read more

Flowers began wilting within 2-3 days of delivery for Valentine's Day so contacted Beneva Flowers and sent them a photo of wilted flowers. They did nothing so contacted them again about flower problem but was hung up on when I tried to explain the situation. Bad flowers and customer service. I will never order flowers or gifts from Beneva Flowers again. read more

Not a great flower buying experience. Some of their work looks really good, mine was mediocre.

I placed an order for a flower delivery in Eagan MN; the young lady in the phone (very sweet and professional) mentioned that it may not arrive today however it did!! Very pleased. Definitely recommend :) read more

Beneva Flowers - Luxury Orchid Garden - Florists Near Me - Sarasota, Florida

Just want to note that the location on the map here on the Yelp page is miles from the store. Beneva Flowers is shown on Main Street, Sarasota. It is far south of there. That being said, we are always very happy with the arrangements from Beneva Flowers, have been for decades. read more

There is not ONE negative thing I could say about this vendor! Their floral creations are actually still one of the most favorite things about my wedding!!! I was very nervous about flowers because I am a bit obsessed with them. I had picked out some flowers I wanted, color swatches of my wedding colors and a few ideas about the bouquets and center pieces. Doris listened to all my dreams of the bright colorful flowers I imagined and my budget. She helped me pick flowers that were the colors I wanted, very unique, a bit extravagant, versatile (used at both the ceremony and reception) and within my budget. My groom and parents appreciate how they found a way to give me what I dreamed of and so much MORE without breaking the budget. My flowers were so vibrant and gorgeous that everyone commented on them at the wedding and still to this day (1 1/2 years later). They looked almost as stunning as me. :) Seriously the people at Beneva are a talented, friendly group of people that make you feel so comfortable that you know they will not let you down. They will make all your flower dreams come true! If I ever have an event in Sarasota that I need flowers for they are the only call I will make!!!! read more

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Beneva Flowers and Gifts is outstanding! They use the freshest flowers and arrange them beautifully. The staff is very knowledgeable and friendly! Their flowers will last longer then other flower shops. If you have any floral needs I would highly recommend using them! read more

Spectacular Floral Arrangements! If you're looking for a florist to design exquisite arrangements, look no further! Beneva Flowers & Gifts is by far the BEST floral design shop in Sarasota. Not only is their customer service excellent; the owners, designers and delivery personnel are very kind and highly efficient. I've ordered arrangements from BF&G for special occasions over the last 6 years and I'm always in awe the designers' skill and craftmanship. Each arrangement is truly a work of art! read more

Beyond five stars! Thank you Beneva Flowers. The flowers at our wedding and reception were beyond our expectations. The quality of perfection. We will treasure the pictures of our beautiful wedding forever. We always use Beneva Flowers for birthdays, to say thank you or for any occasion. We highly recommend Beneva Flowers. Dr and Mrs Jaworski read more

I wanted to send a tropical arrangement to Longboat Key. I was fortunate enough to use Beneva Flowers. Staff handled my request perfectly, sending an exquisite tropical arrangement. The arrangement was beyond my expectations! The recipient equally pleased. read more

Beneva Flowers - Exquisite arrangement of tropical flowers by Beneva - Florists Near Me - Sarasota, Florida

Exceeded my expectations! Beneva delivered the beautiful lily arrangement (see picture) to my friend in Sarasota following a difficult family loss. The friend was so impressed she sent me a picture via text. This marks the first time I have ever sent an arrangement via an out of state florist (I'm in Ohio) where the delivered flowers were more incredible than the picture on their website. Most other experiences were disappointing...and more expensive. From phone call to delivery this was an A+ experience! Thank you. read more

Beneva Flowers - A lily arrangement I had sent to a friend suffering a family loss. I could not have been more pleased. 3/30/15 - Florists Near Me - Sarasota, Florida

I ordered a $150 bouquet for my mother for mother's day (including tax and delivery), what she received was 1. not what I ordered and 2. consisted of about twelve already wilting roses. My mom, not one to exaggerate, called me and asked how much I paid, I told her and she was dumbfounded how a company that claims to be the best florist in Sarasota could deliver such garbage. I did select the substitutions are acceptable, but the entire arrange I selected was a bouquet of very expensive flowers and have every single one of those flowers substituted with dying roses is a shameful attempt to scam out of state customers hoping the recipient doesn't say anything. I emailed the company and no response. Avoid this florist. read more

I originally posted a "Two Star" rating because of a less than stellar experience with Beneva Flowers but need to revise my opinion because of the follow-up attention by the owner. David called several days later when he learned of our dis-satisfaction and asked if he could "make it right". Within two hours a fantastic arrangement arrived. It is obvious this outfit cares about customer satisfaction and I am impressed! read more

Michelle was so helpful and kind. We called in without much direction and she was patient and resourceful!! Great customer service!!!