Whoa we went from sugar to sh*t jimmy johns fast !!! The place opens at 2pm, I ordered at 230pm. I was giving them grace for that because, I ordered delivery, and I typically don't do that; I pick my food up...and that was my 1st mistake. My 2nd mistake was thinking I could actually voice my customer complaints with a rationale person. It is my greatest pride to say that the person I spoke with was the illegitimate manager, who attempted to reconcile what she thought was the issue, buy recreating my sub-par food with-out hearing the actual problem, and not the owner. So, I'll sum it up like this... I'm hungry I order 30 dollars worth of food... wait an hour and a half for delivery.. food arrived soggy, and not cooked thoroughly. I called to speak with a manager to try and rectify the situation. I am cut off multiple times, not able to even tell her with the actual problem was before I'm told that my food will be remade and sent back out to me. An hour later new food arrives. I haven't even opened the box. Thanks, I guess. The delivery driver was very courteous and apologetic though. Kudos to you mam!!! read more

See all

Amazing I work in new Boston and my patient's family orders from you guys all the time and your guys's veggie pizza is absolutely amazing

The BLT pizza had no bacon on it and the parmesan chicken wings came with no sauce. I called and told them to send out the sauce and they replied sauce was on it; there was no sauce on it. Big disappointment, we order frequently and this was the first time we had any problems read more

I like the pizza and never had problems with them making mistakes. The 3 stars is due to the hour an half delivery time. I just pick it up myself now and that takes 45 minutes for them to make it. I get the two med pizzas and bread sticks for $23 which is a good deal. I just wish they could deliver in 45 minutes like other places but other places charge more for two pizzas and bread sticks. The only other places I order from are Jets and Tiffany's. read more

Noah Walters made the best dang pizza I've ever laid my lips on !!! This hardworking young man is the ideal employee. This happened on Wednesday, but this lovely gentleman made a great impact on my experience ! Truly unforgettable.. read more

The best pizza around.. I order the Big Meal when I'm starving. The staff is great and you get to draw all over the walls while you wait for your food! read more

Benito's Pizza - a pizza box on a table - Pizza Near Me - New Boston, Michigan

See all

Pizza just so so , not real friendly with the toppings they only add few few pieces of meat. but I never knew those rib tips were so good especially when you get them well done. That's my new go to. read more

Sunday 7/1 6pm. I called to place an order the girl who answered should be making pizzas not talking to customers. Major attitude! I started to give my address had to keep repeating because she was obviously not paying attention. I hung up because she was being rude. My husband called back and after he ordered he said the girl was very rude and did not even say thank you or anything just she just cared about how much of a tip he will leave for the driver. Maybe when people stop ordering from this place they might actually look at their staff. read more

One of the only pizza places we order from frequently. Everyone is super nice, food is always good and if there is ever a mistake (very rarely) they are quick to fix! Always a pleasure ordering from them. read more

Wait time is misleading. Ordered a large pizza for pick up. They said it would be about 30 to 40 minutes. I actually waited for a total of 1 hour and 10 minutes. Also the lady who took my order was not very friendly. I do go to Benito's often, time to find me a new better pizza place read more

The pizza is decent, mostly just overpriced and thrown together. The service is horrible and all of the staff are very young and therefore careless when it comes to timing & customer satisfaction. Every phone conversation is rushed, rude & quite disrespectful. If you dare ask them a question, believe me you are inconveniencing them and they will make sure you know it. MOST IMPORTANTLY, If they give you a delivery time you can safely add an additional 30 minutes onto that, (with no notification of course) I live 1 mile from this location and have never gotten a delivery in less than an hour and 15 minutes (and that is being nice). Management really dropped the ball at this location, even though we have literally zero options for nearby delivery service, I won't be giving them a red cent of my hard earned money ever again. I'm not paying anyone to treat me like crap and waste my time. This place needs to get it together or get gone read more

I ordered pizza from here and went to pick it up as they are only a few minutes away. There was only 1 girl working and she told me she only had my salad to make - which was absolutely no big deal because I was not in a hurry. She proceeded to the walk in freezer/fridge to get lettuce I'm presume. Then went straight over to the counter and started making my salad with her bare UNWASHED hands. She then rang me out at the register and grabbed my credit card - her hands full of parmesan cheese. Then she wiped them on her pants and went back to making pizzas - and STILL HAD NOT WASHED HER HANDS. I was so grossed out and disgusted, I threw the salad in the garbage when I got home. In hindsight, I really should have said something but I guess I was in shock. I think I'll report them for not following health codes... someone is going to get very sick. I will never order from here again and I don't recommend you do either. read more

The new employees are very rude, except the driver with the red ranger with the big Detroit D on the back, he is freaking awesome! I Dont know His name but in my household he is named "cool Benito guy" lmao but everyone else... Very rude not happy. Literally one gave 3 stars because of the "cool Benito guy" other wise would have been a 1 star read more

This Benito's is so much better then the Rockwood location! They always come deliver faster then the time they give you over the phone too

You want cheesy soggy pizza? Step right into Benito's! Also, the driver's car was a hotbox. When he got out smoke was steaming everywhere. That must be how they heat up the pizza cause it was cold. read more

Ordered a pizza for lunch, the pizza was delivered in 30 min witch was 10 minutes less than I was told on the phone. The pizza was piping hot and tasted great. Great customer service. Prices are not the cheapest but worth it. read more

Their pizza crust recipe is horrible. It's always burnt at the end and it's just not worth it. Barely any taste to it. The Benito bread is quite good though but that's it. read more

I really like the app to put my order in, it's easy and convenient but the fact that delivery takes over an hour and they mess up my order every time ruins that. The manager always make it right by replacing the item and tossing in a free 2 ltr pop but I'd rather have it right the first time since it takes so long to get the order in the first place. I wouldn't order from here anymore because of the constant mistakes and how expensive it is but my kids absolutely love the pizza. When they finally get the order right the food really is very good. I decided to write a review because tonight I ordered a pizza calzone and it came without pizza sauce on it, for the high price I expect it to be right. smh read more

I ordered 1 meat lovers personal pizzas with extra cheese from Taylor Benito's on Goddard rd at pardee. The pizza was dry and had no cheese on it. I called them back to advise they said they would make me another and deliver it. Waited they never showed up never called me and then they closed . Yes the first order was delivered. So I call them today regarding the pizza they said they can't do anything for me I need to call on Monday talk to another guy named John and the girl hung up on me . I called back she hung up again. This group of Benito's pizza people look like opiate abusers ex convicts and trailer trash stay away. A complete group of rude and ignorant folks read more

Best pizza in town!! Their pizza is delicious--but they also have excellent pasta and subs. I've gotten several things off their menu and have been very satisfied with everything. My family enjoys all of the meals we have tried so far. Quick delivery--within 30 to 40 minutes and the price is better than most that deliver to the New Boston area. We are huge fans!! read more