Most excellent and professional service! Quality of work is beyond comprehension! Staff is kind, attentive and so very talented! My mom used to love this store! read more

This store has excellent selection and quality. Jimmy is soooo helpful and makes great suggestions.

Benko lamps is open and still has beautiful lamps and shades of all types and sizes. I dropped off an antique lamp to get cleaned and no doubt my mother bought the lamp from Benko more than 50 years ago. I know she bought me the shade over 20 years ago. give them a call! read more

They are NOT "Closed," as listed here, just operating under sharply reduced hours since the death of one of the owners. Open 9 am-3 pm Tuesdays and Saturdays. Sadly no longer doing custom shades or other projects, just selling lamps and shades from their large stock. read more

Went to get a lamp restored they did an excellent job on the lamp the owners were kind and courteous and I am very grateful for them doing the work read more

Benko Lighting & Appliances - The lamp restored - Lighting Stores Near Me - Villa Park, Illinois

At a minimum despite reduced hours they should have a voicemail set up that accepts calls. I'm not going to make the drive over there only to find out they no longer do lamp repairs. I know they sell lamps and shades but they really need to update their website and their voicemail to let everyone know when they're open. read more

This store is more like an artist studio. The work they can do is insane. I had two very difficult projects and they nailed both of them. I just cannot stress enough to people if you have a lamp project where you need anything they can do it. Just call them! If you go in and think all of these lamps are for 1920's houses?!? Just look a little deeper and they have all styles and can do anything from ULTRA contemporary to anything. I am extremely happy with my work and I will put up pics on here. I cannot say enough kind or good things. read more

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Benko will never get any business from me. After checking the internet for their Open hours, I drove like a mad man for the nearly 1 hour to get there and arrived sufficiently in time to purchase a lamp shade before closing time. But alas, there was a handwritten note on the door that said they're only open on Tuesday and Thursday nights, I think it was, and for only 2 hours. And then briefly on Saturday. Well, I was there during regular, posted weekday hours, but wasted two hours of my life, not to mention gasoline, trying to give these guys some business. If you're not going to keep your posted hours, then say so. There's so much I'd rather have been doing for those two hours than fighting traffic for nothing, thanks to this Benko outfit. read more

I sent my Mom in to have my chandelier glass arm looked at. Bob the owner quoted me 225.00 to cement glue a glass arm on! He said it was going to be 4 hours labor.... Really? I found him to be very rude and overpriced. read more

If you are looking for a pleasant, customer service oriented experience from start to finish, I cannot endorse this business. We were horrified by our experience with the husband of this husband/wife duo who run the shop, and will never set foot in there again (He told my husband to "get out," when proven wrong and locked the door after us). In other words, he gets an "F" for customer service. May I say that our initial experience with Rosemary, the wife, was excellent. She was friendly and had a keen sense of what style shade would give each of our lamps their proper value. We purchased 2 shades. One worked, and one did not. We were told by the wife that there would be a store credit should we return anything, and we believed there would be no problem. (She was nothing but lovely, and it is a shame that at this time in their career, her partner is bringing her and the store image down). However, when we showed up with the return receipt and the lamp in perfect condition, the husband appeared from behind the desk rather than Rosemary, and treated me like I was a thief by keeping his shade out of the store for what he said was 90 days, and pounded on the receipt yelling that I signed a receipt saying a return had to be done in 7 days. (In reality, we had it for 62 days plus they were closed for a long period time during the holiday season which prevented us from returning within 7 days). The day the story unfolded, we rented a car to pick up a lamp that had been restored brilliantly at A Plus Lamps, which I highly recommend for restoration. Not to make excuses, but we do not own a car, and live in the city, and it was the holidays, and I explained we tried to come many times, even called to say we would be returning the shade, but a death in the family got in the way, as did our timing on a Saturday (they close promptly at 3pm). Because the owner seemed beyond angry, I apologized profusely, and told the man I meant him no disrespect. I also said that I thought they had a lovely store, but at this point I do not think I will be back. He said: "that's fine with me!" He claimed he was "doing us "a favor" by issuing a store credit. He angrily yelled that we prevented him from selling it for the period it was out of the store (meanwhile the exact same black shade was on a lamp by the door, where I was standing. You can imagine that my jaw was dropped the whole time and was looking at the manager in disbelief as she stood frozen watching this ugly scenario unfold. Finally, the other customers in the store headed for the front door. Things got uglier when my husband told the man that he did me no favors in talking to me in a harsh tone, and it was not worth arguing about for $115. My husband was a bit harsh back because he realized it had not been 90 days, rather 62, so he said to the owner: "you lied to my wife by saying that she had the lamp more than 90 days." His parting words "get out" rang loud and clear. I uttered an audible gasp and left the store. My husband went over to Rosemary, his wife, to say that he had good memories of her, and left. The owner then rushed to the door and locked it (it was 3pm -- closing) as though we were dirt. read more

I was very impressed with Benko Lamps. You just don't find many places like this anymore. I have an expensive American Brass crystal and brass candelabra style table lamp. The dimmer went out and in today's throw away society I was afraid I would not be able to find anyplace that repairs lamps anymore. I did an internet search and found Benko. I figured I would bring it in fully expecting to receive an estimate of more than the purchase price or to hear that they don't do that type of work. Not at all! They saw me pull up and held the door open as the greeted me. They had the dimmer I needed in stock and replaced it in about 10 minutes while I browsed their gorgeous shop. The charge was very minimal. It's working like new again! They have some of the most beautiful restored vintage chandeliers on display and the prices are reasonable. I have some vintage lamps that were stored in an attic and are in need of rewiring and restoration to the shades. I will be bringing them to Benko. read more

Benko Lamps has true artisans. They restored/re-wired/soft polished my original 1903 wall sconces and chandelier. The beauty of cast brass and silver-plated brass was not fully appreciated until Benko lamps got their hands on them. Great craftsmen!! Their shop is chock-full of gorgeous lamps, sconces, and chandeliers and they make to order! read more

Took a fixture in to be repaired.... Was given no specific timeline for repair so I had to keep calling to see if my light was ready. The staff was rude, especially the owner, and ended up picking up my fixture half finished since it was just sitting in a box in the shop for more then a month! I would never go back. read more

I have to give just one star, not reflecting their nice quality lamps and shades BUT because they are way overpriced AND( a major issue for me) is that they stunned me with their self-importance and poor service when I asked to change a repair order within one day of placing it. In fact they pretended not to have listened to phone messages because they were closed (are you a business, really?). So when we decided the $400 price tag to replate and old but nice garage sale floor lamp was too much (their prices are WAY overpriced) - despite placing the order Saturday afternoon (they are closed Sun and Mon), I came in Tuesday morning to cold stares and they brought me my lamp out in pieces- yes- would not even it put it back together . I knew there was no chance they would give deposit back (BEWARE only leave a small deposit in case this happens to you). Oh yes..in another order they tried to give me a leftover cord in wrong color- but agreed to change it what they promised (must of found the cheaper version in their warehouse). Bottom line- I found the owners cheap and greedy (but super nice when selling), and so the nice merchandise is just not worth it. You can see people aren't buying so much as their store is jammed. Poor guy in the back who appears to do all the repairs probably is way underpaid. read more