Carey the manager was the nicest and most knowledgeable parts store manager I think I ever…read moreencountered. She explained a policy for not replacing a battery under a seat that made great sense instead of just giving a "hard no", like most places did that I called before. I appreciated the knowledge and decided to buy my battery there and replace it myself. Learned I could do it alone and she reassured me I would be fine with my level of knowledge . Customer service is still important. I work in sales and I can tell you that I only go INTO a store if I want to ask someone a question. It's easy enough to order online so having some experience both in dealing with people's inquiries and product knowledge is very valuable. I will now get all my parts here and say hello. Went to drop off my battery today too and the guy there was also very nice. Had a quick chat and got my $23 back on my pocket no sweat. Sorry I didn't get his name. Shaved head, facial hair, glasses. They run a good ship there at a job that probably pays too damn low to incentivize being kind. Well done. Even in a parking lot that probably doesn't attract a lot of through traffic. Food trucks are good too. Stop for lunch while you are at it. Also Carey spelled her name when I asked and she said "it's spelled with 'care' because I do! My god. CLONE this manager. And please give her a raise.

Had the pleasure of meeting Charlie today. Went out of his way to help me with my bike and answer…read moreall my questions. Thank you Charlie you're a legend!

I am newer to the area and am very particular with my car. I read reviews about the shop and…read moredecided to stop by to schedule and inspection. To my surprise, they were able to fit it in, same day. The guys were super helpful and honest. I appreciate their professionalism as I have been screwed over in the past. I would definitely recommend this shop. Suggestion...if you blink you'll miss the turn to the shop. It's between Totin's Diner and the vet clinic. Across from LW Auto in Wexford.

I am new to Wexford and my car has a warning light come up. I called Wexford Automotive and spoke…read morewith Bert. He was extremely helpful over the phone and I made an appointment to being the car in. My car was immediately checked out. They corrected the warning light and, not finding anything wrong, would not even charge for their time. They reminded me of my precious mechanic who I used for over 20 years. I hope to have a long relationship with Wexford Auto as well.

While I was out of town my wife had an emergency and had her car battery replaced here for her 2016…read moreHonda CRV. You'll pay about double of what you should and the battery was only 3 years old, which probably did not need replaced. No interest in coming back here again and it was a good lesson learned about this group. Please steer clear and find someone you trust.

Terrible treatment, would never go there for business. They treat the customers rude, cursing,…read moreinconsiderate, not a good place to have in your local area.

Came in late in the day close to closing time to get an old tire put on after I had popped one…read more The techs did it without hesitation. Highly recommend these guys!

Came in desperate for a repair on my 2013 sedan after a different business stripped my drain plug…read morewhen I had come in for an oil change. Unfortunately they no longer manufactured the replacement I needed; yet instead of charging me $1400 for a more extensive repair, I overheard them (Derek, I think?) calling around many local businesses to find a part that would work. They were able to do that and change my oil for a grand total of just $120-- WAY less than I had feared. This was all accomplished in a very short timeframe (90 minutes?), too. I'm very grateful for their help!

This is the only auto parts store in Cranberry I trust. Alex is the best. He always knows exactly…read morewhat product your car needs without having to look up the symptoms and can translate any noise into English. He troubleshoots from cheapest to most expensive. The store is well-lit and clean. I recommend all my friends come here. Excellent store.

Everyone was very helpful both on the phone and in person. They helped me get the correct part and…read moretool for the job. The guy helping me was especially respectful and informative.

A while ago they had a terrible Manager named Chad…read more I heard recently that Chad 'Got promoted to Customer'. That's the most hilarious way anyone ever told me they fired someone for terrible customer service abilities. You get 5 stars, my friend! I always change my ratings and reviews when a business properly corrects the problem and beyond. I do almost all my business here and in harmony now, depending on where I am at.

I've been shopping at this Cranberry Twp. Advance Auto location for years and years. I've recently…read morehad some very positive experiences there. Thanks to the staff and especially Carrie for her positive attitude, customer service skills, and eagerness to help! She makes the visits to the store enjoyable and fun! Looking forward to many more years of buying quality parts.

The people there are very knowledgeable, do not rip you off, and are very good to their customers…read more Go here when your mechanic says the labor will be 100s of dollars to change a headlight, and google it yourself. They people here will also give you great advice, though they claim to not be mechanics, they are still very helpful and will save you time and money.

These guys are great. Very knowledgeable. For easy parts like wipers and even batteries, they…read moreoften step outside and install it. I don't even bother checking close price comparisons - their knowledge and helpfulness are worth it. I buy oil there to support them.

Wasted all day going back and forth finalizing things for a car purchase. Price agreed upon and…read morejust wrapping up financing. Once everything was provided, got a text saying the car was just sold to their "sister" location. Typical car salesmen. No ethics. No morals. Avoid this place.

What a terrific experience!…read more After having had a horrible experience with Rohrich Cadillac, I thought I would give Mercedes Benz a try to see if the service and product was better. I was blown away by the Mercedes product and by the customer service experience at the dealership. Lyndsie was our sales person and she is professional, knowledgeable and easy to work with. She found the vehicle that I wanted and had it into the dealership and ready to go in under 1 week. The purchase process was easy and the employees take all the time you need to make sure you understand everything! We will be back again!