We love Ubaldo!! He is a great property manager who actually cares about the tenants (how rare is…read morethat?). If we ever have a problem, he is on it. He is not just a manager but is also sort of a friendly neighborhood Spiderman. He is also a great conversationalist, he's not afraid to make you think, which is respectable. As for the apartment itself, we love it and are so sad to move. It is genuinely a 10/10 location-wise. The area is so walkable, and honestly, it has gotten a lot safer. I do wish it was rent-controlled, but outside of that, I really do love Kingsley Drive. Jesus is also a great maintenance worker and lovely human. He checked in on us when our dog passed away and it meant a lot. Apartment unit itself is modern, sizeable and our unit specifically had a beautiful view of DTLA. Our apartment was where our friends would gather for game night because it was the most vibey.

Ubaldo is truly an exceptional manager. From the moment I moved into this apartment, he treated…read moreeveryone with kindness, patience, and genuine care. Whenever there was a problem, he always went above and beyond to help us resolve it. Thanks to Ubaldo, my two years living here felt much more than just living in an apartment--it felt like home. I'm incredibly grateful for everything he has done. Thank you, Ubaldo!

I lived here for almost 3 years and can't say enough great things about the community and…read moremanagement. Paul, the apartment manager, is simply the best - extremely kind, responsive, helpful, and understanding. The building is always clean, well maintained, and fairly quiet. The building location is also great: right next to some of the best KBBQ in Ktown, coffee shops, Zion Market, and the Wiltern - all within walking distance. Will very much miss living here!

I found this place on Yelp after desperately searching for LA apartments back in 2023 and honestly…read morethought it was too good to be true. My husband and I have lived in a half dozen apartments all around the country, but Kingsley was undoubtedly our best experience ever: so clean, peaceful, and QUIET. Anyone who's been thru this side of KTown knows these streets can get very noisy, but the windows did a great job of blocking out sounds. (Only recently had noisy neighbors move in, which stopped once we politely knocked to let them know.) Everyone here is friendly and it's a family environment. It's a very small place (only like 70 or 80 units), and it always felt so refreshing coming home to the natural, open air layout and the water sounds. I've also never felt more safe and secure in an apartment community than I did here. There were times I came home alone late at night or forgot to lock the door before bed and never panicked about it because nothing happened. We moved in right as they were switching management, and Paul is the BEST. We've never met a more kind, helpful and efficient apartment manager. (Once while getting ready to go to my own bday dinner, I accidentally locked myself out of our apartment with nothing but my phone and pajamas, and Paul very kindly came to my rescue even after-hours!) He kept the entire place up to the standard that was advertised to us in the tour. What you see there is truly what you get. The only way to level it up would be to maybe have a monthly calendar of neighbor social activities. Our hearts genuinely ache to leave, but we're even more thankful for this experience! This was the first place that really felt like home for us and was equally cherished by all the friends and family that would come over to visit. I hope this place stays as amazing as we know it to be!

Love this place lived here for 2 years great location and they have a solid maintenance team. Jose…read morecame late to help replace my air filter so thank you!

I still think back to the day I toured the Rise. I had a tour scheduled at Roya, but the Rise's…read morefacade caught my eye so I stepped inside. As I did not have an appointment (and it was 5pm), I expected to be turned away. To my surprise, Angela greeted me warmly and made time for me later that evening. Her kindness left such a lasting impression. During our tour, she was patient and genuinely took time to understand what I was looking for in an apartment. Once I moved in, the leasing team even left a welcome note and gift for us which was a nice touch. Having lived here for about 2.5 years, I have a lot to say about my experience. I love that the building has amazing amenities and is on a quieter side of Koreatown. The building is well maintained. The maintenance team were great and service requests were almost always addressed within 24 hours. Shout out to Adrian-- he was incredible and completed our work orders so quickly and diligently. The cleaning staff work tirelessly to keep shared spaces clean and tidy. I especially loved living here during my first year or so. The original management team (Angela, Jeff, etc.) were exceptional. They were consistently kind, responsive, and went above and beyond to foster a strong sense of community within the building. During that first year, the property hosted many fun and thoughtfully organized resident events. However, as staffing began to change, my partner and I noticed a decline in both the frequency and quality/care of events, and the overall sense of community gradually diminished. The energy of the building just felt different which was honestly very unfortunate and sad for us. During my last month living there, Greystar replaced the security team with a cheaper company in order to cut costs. Our expenses started creeping up as well and random fees were getting charged to us. If you are considering moving into this apartment, be aware the building uses a third-party service, Jetty. Rather than paying a traditional security deposit, residents are forced to pay a non-refundable fee which is determined based on your credit profile to Jetty. We have good credit but were still charged $438, which we never got back. It doesn't even count towards move out fees. Such a scam. Unfortunately, the move-out experience was disappointing and upsetting. We were charged month-to-month for the final half month of my lease (which I still don't understand) and nearly $700 in move out fees which was appalling considering we kept the apartment in excellent condition. When I reached out to management, they said I need to speak to Greystar's accounts receivable team to resolve any issues. The A/R team was completely unhelpful and insisted the charges were correct. Despite multiple attempts, I was unable to obtain invoices substantiating the cleaning fees-- only a generic internal template with limited explanation.

Toured this beautiful new apartment complex today with Matt Kapell. We saw several different floor…read moreplans, and all had large windows with a lot of natural light.The complex also has a gym, Pool and Amazon Locker System for package delivery. Conveniently located in Koreatown, off of Olympic Blvd, Sienna is close to everything. Thank you for showing us this complex, Matt.

Going on 3+ years at Sienna. Good location, well maintained and secure. Shayne, the property…read moremanager, is responsive , accommodating, and professional. Highly recommend.

I recently moved to Los Angeles and have been apartment hunting. I toured several places in the…read moreKTOWN/DTLA area, and Diana and JP at Hallasan were the most professional leasing agents I've met so far. I scheduled the tour online, and they even sent me floor plans and videos of the units I was interested in ahead of time. During the tour, they were extremely kind, patient, and took the time to explain everything in detail. The moment I walked into the lobby, I loved the resort-like atmosphere. Since the building is newly built, the design is beautiful, and the amenities are excellent especially the security system. I can't access other floors by elevator without permission, which made it feel very secure. Most of all, the rooftop was truly impressive

This an awful building not clean, messy, noisy, dirty and it is in the worse area of Korea town…read more In addition the staff especially the management (Diana) specifically is unprofessional, unethical, disorganized, rude and you can never find her at work and if you do she will ignore you

As a resident for several years, I had the opportunity to interact with Moriah regularly, and she…read morewas always friendly, kind, professional, and genuinely helpful. She consistently made residents feel welcome and was always willing to assist with questions or concerns. Her positive attitude and attentiveness made a difference and helped create a great living experience. The property itself is a great place to live. The grounds are well maintained, the community is welcoming, and the overall atmosphere is comfortable and enjoyable. I have truly enjoyed my time here and have appreciated how well the property has been managed and cared for over the years. The location, amenities, and sense of community all make it a place I would highly recommend. Moriah has always been a positive and reliable presence, and her friendliness and dedication reflect the quality of the community as a whole.

I lived here for over 6years. Every year when we renewed, we simply lived with the normal wear on…read morethe carpet and paint without asking for touch-ups. When I returned the keys, the management told me that since we had lived there for a long time, most items would likely be considered normal wear and tear and would not be charged. However, a few weeks after moving out, I was charged $1,500 for repainting the walls and bathtub resurfacing, plus an additional $300 cleaning fee.I spent an entire day cleaning the apartment before leaving, and it honestly looked cleaner than when I first moved in. I tried to dispute the charges, but since I did not have anything in writing and was not present during the move-out inspection, I ended up having to pay the full amount. If you are currently living here, I strongly recommend being present during the move-out inspection and documenting everything. I am almost certain they attached photos they submitted was NOT from my apartment. (They claimed that our door was broken, which it absolutely was not.) I truly enjoyed living here, but the move-out experience was extremely disappointing. It felt like they were trying to charge as much as possible at the end.

I wanted to rent a unit until the leasing office was unresponsive after multiple attempts to…read morecontact. They do not seem interested at all in getting new tenants.

DO NOT MOVE HERE! THEY DON'T PAY BACK SECURITY DEPOSITS UNLESS YOU HIRE A LAWYER!…read moreI moved out 3 months ago and barely got my security deposit back because I contacted an attorney for help after this company ignored several calls, voicemails, and emails. Be warned! Besides that, the ELEVATOR CALL BUTTON DOESN'T WORK and instead of fixing it they lie and say neither guests nor deliveries are allowed upstairs. This was not the case when I moved in, and no other building I've lived in doesn't allow me to buzz up a guest or delivery that has a call box. LADIES BEWARE! I thought the building manager was just being friendly when he asked me to eat meals and gave me his personal number but he looked upset when he saw me going on a date with someone else. And after that my maintenance requests started taking a way longer time to be responded. From an average of a couple of days to no less than a couple of weeks. I also once heard someone trying to come into my apartment with a key but a noise from my tv scared them away and I immediately stood to check my peephole where I saw the building manager walking away from my door alone. There was no notice given or pending maintenance request that would warrant him coming to my place so I was very creeped out. When I confronted him with our building security guard he blamed it on a maintenance worker that he "stopped from entering the wrong apartment" and since there are no cameras in the halls we had to take his word for it. (Even though I saw him walking away completely alone through the peephole and didn't see/hear him talking to anyone. Also every time maintenance had come in the past and since, they knock and wait before attempting to enter.) This building has done a few other shitty things in obvious efforts to maximize their profits and it's always at the expense of the tenant living experience. Just take your business elsewhere because you're definitely just a unit number here.

My kitchen sink got clogged and Rodrigo from maintenance handled it excellently! He showed up…read morequickly and fixed the problem!

I love this place and I really like the people who works in the offices , they really help a lot…read morewhen you have any questions , problem .. and everything is great in here .. the neighbors are really nice .. me and my girls we like this beau place .. thanks Fiest to God and I appreciate Gabriela works and Navid He's really nice person. so God bles all this people who works so hard in this community .. es in lugar hermoso , limpio muy callado con personas maravillosas .. el equipo del personal de la oficina son muy buenos siempre nos ayudan con cual quier pregunta oh problema los vecinos son calmados nunca escucharás ruido .. un ambiente muy sano y bonito .. tenemos muchas comunjdades en el edificio todo lo q necesitas está aquí lo recomiendo mucho Bendiciones